Alice Springs Directory of Psychological Services

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Alice Springs Directory of
Psychological Services
Updated March 2016
Alice Springs Office
Northern Territory PHN
Remote Health Precinct
5 Skinner Street
or PO Box 1195
Alice Springs NT 0871
t (08) 8950 4800
f (08) 8952 3536
Contents
Better Access Initiative Information....................................................................................................................................................................................... 3
Better Access Referral Pathways ........................................................................................................................................................................................... 8
Directory Index ............................................................................................................................................................................................................................ 9
Psychologists .............................................................................................................................................................................................................................. 9
Counselling Services ................................................................................................................................................................................................................. 9
Community and Support Services ......................................................................................................................................................................................... 9
Disclaimer ................................................................................................................................................................................................................................... 40
Appendices................................................................................................................................................................................................................................. 41
Appendix A - Directions to find electronic template of GP Mental Health Treatment Plan ................................................................................... 42
Appendix B - Example of completed GP Mental Health Treatment Plan.................................................................................................................... 43
Appendix C – K10 Appendix D - Other useful websites and contact numbers ..................................................................................................... 46
2
Better Access Initiative Information
The Better Access Initiative aims to increase community access to mental health professionals and team-based mental health care,
with general practitioners encouraged to work more closely and collaboratively with psychiatrists, psychologists and other allied
mental health professionals.
It will:
 encourage more GPs to participate in early intervention, assessment and management of patients with mental disorders and
streamline access to appropriate psychological interventions in primary care
 encourage private psychiatrists to see more new patients
 provide referral pathways for appropriate treatment of patients with mental disorders, including by psychiatrists, GPs,
psychologists and other allied mental health professionals
 support primary care and specialist mental health workforce with education and training to better diagnose and treat mental
illness.
The Better Access initiative has changed Medicare items for GPs providing mental health care. These are now time based:
1. Preparation of a GP Mental Health Treatment Plan (Item 2715/2717) if GP has completed mental health skills training and
2700/2701 if no training)
Involves the assessment of a patient and preparation of a GP Mental Health Treatment Plan using a structured approach
2. Review of a GP Mental Health Treatment Plan (Item number 2712)
Enables a review of the patient’s progress against the goals outlined in the GP Mental Health Treatment Plan
3. GP Mental Health Care Consultation (Item number 2713)
An extended consultation (at least 20 minutes) with a patient where the primary treating problem is related to a mental disorder
The Better Access initiative also provides GPs with new referral pathways:
3


On referral from GPs, psychiatrists and paediatricians, Medicare items are available to provide rebates for psychological
assessment and therapy services provided by clinical psychologists. Medicare items also cover the provision of focused
psychological strategies by appropriately trained allied mental health professionals including psychologists, occupational
therapists and social workers
On referral from GPs, Medicare items are available to support psychiatrists to see more new patients. In addition, items 291
and 293 for psychiatrists to undertake patient assessment and preparation or review of a management plan to be carried out
by the referring GP, continue to be available with increased rebates to promote consultation and liaison between GPs and
psychiatrists.
Other points to note:







All GPs can refer patients under a GP Mental Health Treatment Plan (Item 2700/2701 or 2715/2717) or psychiatrist
assessment and management plan (Item 291) through the Better Access initiative.
GPs are encouraged to complete Level 1 mental health skills training. From the 1st January 2010 a new Medicare item number
for GPs who have not completed training, 2702. There is online training available (see next page).
GPs can refer to clinical psychologists, psychologists, social workers and occupational therapists who are registered with
Medicare Australia
Patients who are assessed as having a mental disorder as defined in the MBS are eligible for services under the initiative.
But the development of a GP Mental Health Treatment Plan does not require GPs to make a referral to any of the above but
should be a holistic all encompassing treatment plan for an individual.
GPs are required to document a diagnosis of mental disorder in the GP Mental Health Treatment Plan (Item 2700/2701 or
2715/2717)
Eligible patients can claim six plus 4 Medicare-subsidised rebates per calendar year for individual psychological services.
How does this initiative relate to the Better Outcomes in Mental Health Care Program?
The increased range of referral pathways (see coloured diagram; Better Access Referral Pathways) complements the range of
initiatives funded under the Better Outcomes in Mental Health Care (BOIMHC) Program. Access by appropriately trained GPs to
Medicare items for the delivery of Focused Psychological Strategies will continue.
4
Access to Allied Psychological Services (ATAPS) continues to operate (see coloured diagram). Eligible patients can also claim up to
six plus six Medicare-subsidised rebates per calendar year plus a further 6 in exceptional circumstances for individual and group
services.
ATAPS is restricted to patients who are experiencing financial hardship, usually a healthcare card holder.
The GP Psych Support Service will also continue to provide a network for GPs to seek patient management advice from a
psychiatrist within 24 hours via phone, email or fax.
Which patients are eligible to participate?
The GP Mental Health Care items are for patients with a mental disorder who would benefit from a structured approach to the
management of their care needs. Mental disorder is a term used to describe a range of clinically diagnosable disorders that
significantly interfere with an individual’s cognitive, emotional or social abilities (refer to the World Health Organization, 1996,
Diagnostic and Management Guidelines for Mental Disorders in Primary Care: ICD-10 Chapter V Primary Care Version). The
following disorders, taken from the ICD-10 PHC version can be treated under the Better Access Initiative.











Alcohol use disorders
Chronic psychotic disorders
Bipolar disorder
Phobic disorders
Generalised anxiety
Adjustment disorder
Acute psychotic disorders
Depression
Panic disorder
Mixed anxiety and depression
Dissociative (conversion) disorder










Unexplained somatic complaints
Eating disorders
Sexual disorders
Conduct Disorder
Bereavement disorders
Neurasthenia
Sleep problems
Hyperkinetic (attention deficit) disorder
Enuresis
Mental disorder, not otherwise specified
5
Please note: dementia, delirium, tobacco use disorder and mental retardation are not regarded as mental disorders for the
purposes of the GP Mental Health Treatment items.
Where can I find Level 1 training in mental health skills?
GPs are encouraged to complete level 1 mental health skills training. Further information regarding all mental health training is
available via the Royal Australian College of General Practitioners (RACGP) website
http://www.racgp.org.au/education/gpmhsc/gps/trainingrequirements/. Both online and face to face training is also available via the
RACGP website http://www.racgp.org.au/education/gpmhsc/training/.
6
Dian Booth
x
x
Phil Walcott
X
recovery
Craig San Roque
Lance Carmichael
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
Other referrals
x
Somatic complaints
x
Sexual disorders
x
Sleep problems
x
Phobic disorders
x
Panic disorder
x
Other, not otherwise
specified
x
Neurasthenia
x
Hyperkinetic
(attention deficit)
x
Enuresis
x
Eating disorders
Dissociative
(Conversion) disorder
Chronic psychotic
disorder
Bipolar disorder
Bereavement
disorders
x
x
x
Anxiety
x
Depression
x
Conduct Disorder
Nick Stiles
Alcohol use disorders
Adjustment disorder
Acute psychotic
disorders
Psychologist
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
Complicated
Trauma
Louise Samways
x
Wendy Russ
x
x
Margaret Johnston
Stella Hayes
x
x
x
x
x
x
x
x
x
x
x
x
X – when
referred by
a
psychiatrist
x
x
x
x
x
X–
behavioural
issues
x
Trauma
x
x
x
x
x
x
Complicated
Grief
Child
behavioural
issues
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
Health and
wellbeing
Stella works
remotely
(Yulara) and
must
address a
wide range
of issues.
7
Better Access Referral Pathways
Complex health needs
GP Management Plan. Item number: 721
Team Care Arrangement. Item number: 723
Access to Allied Psychological
Services
(ATAPS) aimed at low income earners
IM Concepts – focusing on Depression and
Anxiety Issues Ph 89413211
Mental Health
Treatment/referral options
Mental Health
Treatment Plan
Item number 2710
If completed Mental Health
Skills Training and 2702 if no
training
Wisemind Psychology – focusing on
Complex Mental Health Disorders
Ph 89815392
Phoenix Consulting – providing
Psychology Services to Bagot Community
Suicide Self Harm Pilot for patients at
medium to low risk, contact IM Concepts
and Wisemind Psychology
Other Services
Collaborations for Life Referral Directory
Darwin Directory of Psychological
Services www.ntphn.org.au
Headspace Top End, for 12- 25 year olds.
Review
(4 weeks to 6 months from
plan)
2 reviews in a 12 month period
Item number: 2712
GP Mental Health Consultation
20 min plus
May be used anytime for the
management of patients with a
mental health disorder
Item number: 2713
Better Access to Allied Health
6 plus 6 individual/group sessions
Gap fees apply
Clinical Psychologist - Psychological
Services
Psychologist - Focussed Psychological
Strategies
Social Worker - Focussed Psychological
Strategies (FPS)
Occupational Therapist - FPS
General Practitioner (Level 2 trained) FPS
Psychiatrist
Assessment and management plan,
Item number: 291
Review of plan, Item number: 293
Initial consult, Item number: 296
GP Psych Support Service
A free service available for GPs to
seek advice on managing patients
Ph 1800 200 588
A psychiatrist will call back
Fax 1800 012 422 include case
details
www.psychsupport.com.au
(Register your question on secure 8
site)
Directory Index
Location
Clinical
Psychologist
Psychologist
Social
Worker
Bulk bill
or bill discretionarily
Psychologists








Jo-Ann Delahunty
Alice Springs
Tenant Creek
and surrounding
communities
Alice Springs


Lance Carmichael
Alice Springs



Louise Samways
Alice Springs
Margaret Johnston
Alice Springs



Nick Stiles
Alice Springs



Phil Walcott
Alice Springs




Stella Hayes
Yulara




Wendy Russ
Alice Springs




Craig San Roque
Dion Booth
Holyoake
Community and Support
Services
Alcohol and other Drug Services
Central Australia





Counselling Services
Anglicare

Leichardt
Terrace
21 Newland
Street, Alice
Spings
















6 Gap Road
Alice Springs, NT

9
Alice Springs Youth
Accommodation and Support
Services
BushMob
Calvary Silver
Carers NT
CatholicCare
Drug and Alcohol Service
Association
Family Relationships
Headspace Alice Springs
Life Without Barriers
Mental Health Association of
Central Australia
Mental Illness Fellowship of
Australia
Purple House
Relationships Australia








Todd St
65 Hartley st,
Alice Springs
6 Hartley Street
Alice Springs
4 Schwarz
Crescent
Alice Springs
5 Parsons St,
Alice Springs
Hartley St


















Shop 2/58 Reg
Harris Lane,
Todd Mall Alice
Springs
65 Hartley st,
Alice Springs
Helm House
Suite 2A/40 Bath
Street, Alice
Springs
69 Flynn Drive,
Alice Springs
4/11 Railway
Terrace
















Undoolya











10
Category:
Psychologist
Salvation
Army
Business
Name:
Hartley St
44 Railway
Sexual
Assault
ReferralCraig
Centre
Contact
Person:
San Roque
Terrace
Telephone:
Email Address:


0401 730 660
Fax:
Street Address:
Postal Address:
19/20 Lindsay Ave, East Side, Alice
Springs
As above

SEMS Address:

Web Address:
[email protected]

-

 -

Opening Hours:
Weekdays
Cost:
Bulk bill by negotiation. Private
clients at $100-150.
Medicare Registration:
Yes
Referral Method:
GP Mental Health Treatment
Plan
Summary of services offered
Work related stress for remote area professionals.
11
Category:
Psychologist
Business Name:
Email Address:
[email protected]
SEMS Address:
-
Contact Person:
Dian Booth
Web Address:
www.soundhealing.com.au
Telephone:
0417 800 219
08 89522259
Opening Hours:
By negotiation
Fax:
(03) 62246372
Cost:
Varies
Street Address:
Alice Springs Therapeutic Health Centre
31 Railway Tce
Alice Springs
Medicare Registration:
Yes
Referral Method:
GP Mental Health Treatment
Plan
Postal Address:
P O Box 1609
Alice Springs 0871 – preference
Summary of services offered
General psychological counselling, relaxation teaching, meditation instruction, culturally appropriate healing. Regularly travels to
Tenant Creek and into remote communities.
12
Category:
Psychologist - Clinical
Email Address:
[email protected]
Business Name:
Alice Springs Psychological & Counselling
Services
SEMS Address:
-
Contact Person:
Jo-Ann Delahunty
Web Address:
-
Telephone:
08 8952 4374
Opening Hours:
Weekdays
Fax:
08 8953 6447
Cost:
Street Address:
Suite 3 Helm House 40-42 Bath St Alice
Springs NT 0871
Medicare Registration:
Yes
Postal Address:
PO Box 55, Alice Springs NT 0871
Referral Method:
GP Mental Health Treatment
Plan
13
Category:
Psychologist
Email Address:
[email protected]
Business Name:
-
SEMS Address:
-
Contact Person:
Lance Carmichael
Web Address:
-
Telephone:
0417 804 323
Opening Hours:
By negotiation
Fax:
-
Cost:
Bulk bill by negotiation
Street Address:
Works in a variety of locations does not
keep an office address.
Medicare Registration:
Yes
Referral Method:
GP Mental Health Treatment
Plan
Postal Address:
-
Summary of services offered
Lance works with clients across most mental health concerns and has a research focus on Paediatric Trauma.
14
Category:
Psychologist – Clinical
Email Address:
[email protected]
Business Name:
-
SEMS Address:
-
Contact Person:
Louise Samways
Web Address:
-
Telephone:
0409 706 044
Opening Hours:
Sat, Sun – clinical
through the week
Fax:
-
Cost:
Varies
Medicare Registration:
Yes
Referral Method:
GP Mental Health Treatment
Plan
Street Address:
Postal Address:
Level 1, 11 Leichhardt Tce, Alice Springs
0870
As above
Summary of services offered
Louise has a special interest in treating complex trauma and complicated grief in children and adults, and through her supervision
and consulting work helping health professionals, teachers and managers understand the cross generational implications of trauma
for individuals , their families, and their work places.
Supervision, Consulting and Clinical consultations are available by phone, Skype, and in person in Alice Springs.
15
Category:
Psychologist
Email Address:
[email protected]
Business Name:
-
SEMS Address:
-
Contact Person:
Margret Johnston
Web Address:
-
Telephone:
0414 969 858
Opening Hours:
Weekdays
Fax:
-
Cost:
Bulk bill by negotiation
Street Address:
-
Medicare Registration:
Yes
Referral Method:
GP Mental Health Treatment
Plan
Postal Address:
Po box 4302, Alice Springs
Summary of services offered
A wide range of psychological issues, with a focus on health and wellbeing.
16
Category:
Psychologist
Email Address:
[email protected]
Business Name:
Organisational and Personal
Psychological Services
SEMS Address:
-
Contact Person:
Nick Stiles
Web Address:
www.opps.com.au
Mon-Tue 8.00am-6.00pm
consulting out of rooms
Wed-Fri 8.00am-8.30pm
consulting in rooms.
$165 standard (1.0hr)
consultation
Telephone:
0447 130 955
Opening Hours:
Fax:
(08) 8918 8011
Cost:
Street Address:
‘The Retreat’
Aurora Alice Springs
11 Leichhardt Terrace
Medicare Registration:
Yes
Postal Address:
Alice Springs NT 0870
PO Box 3201
Alice Springs NT 0871
Referral Method:
GP Mental Health Treatment
Plan
Summary of services offered








Psychotherapy/Counselling for Adults
Young People, Children, Couples and Families
Assessment (Clinical, Forensic, Workers Compensation, Adoption, Immigration)
EAP and AOD Treatment Provider
Dispute Resolution
Trauma Response
Training, Skills Development
Coaching, human resources/organisations consulting
17
Category:
Psychologist
Email Address:
[email protected]
Business Name:
Phil Walcott Psychological Services NT
SEMS Address:
-
Contact Person:
Phil Walcott
Web Address:
-
Telephone:
0407 526 441
Opening Hours:
Fax:
-
Cost: $110 - $220 depending
on circumstances.
Street Address:
Aurora Alice Springs
Leichardt Tce, Alice Springs
Medicare Registration:
Yes
Postal Address:
-
Referral Method:
GP Mental Health Treatment
Plan
Mon and Tue 9.00am–5.00pm.
Outside hours on arrangement.
Bulk bill clients in receipt of
pension or unemployment
benefits.
Summary of services offered






Child and adolescent
Relationship
Joint Defence Facility Assessment
Sexuality issues
Return to work
Couples Counselling
18
Category:
Contact Person:
Telephone:
Psychologist
Stella Hayes
0401 377 932
Email Address:
[email protected]
SEMS Address:
-
Web Address:
-
Opening Hours:
Weekdays, by negotiation
Fax:
-
Cost:
By negotiation
Street Address:
-
Medicare Registration:
Yes
Referral Method:
GP Mental Health Treatment
Plan
Postal Address:
PO box 449, Alice springs, 0870
Summary of services offered
Stella can address a broad range of psychological issues in adults however her facilities are not set up to work with children. When
a client presents requiring psychiatric care Stella can work with visiting psychiatrists to ensure clients receive appropriate treatment.
19
Category:
Psychologist
Email Address:
[email protected]
Russ Psychological Services
SEMS Address:
-
Contact Person:
Wendy Russ
Web Address:
-
Telephone:
0409 706 044
Opening Hours:
Varies
Fax:
-
Cost:
Varies
Street Address:
-
Medicare Registration:
Yes
Referral Method:
GP Mental Health Treatment
Plan or via EASA
Postal Address:
Box 5050, Alice Springs, 0870
Summary of services offered
Speciality - intervention for children. Expertise in administering assessments for intellectual functioning; specific learning disorder;
social-emotional issues; trauma, ADHD/ADD etc.
Experience in school psychology and providing therapy for children. In addition, experience in working with indigenous children and
trauma.
20
Category:
Counselling Services
Email Address:
-
Business Name:
Anglicare
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.anglicare-nt.org.au/
Telephone:
08 8951 8000
Opening Hours:
Fax:
08 8951 8016
Cost:
$30 per hour, lower by
negotiation
Street Address:
Shop 10, Cinema Complex
Leichardt Terrace Alice Springs NT 0870
Medicare Registration:
-
Postal Address:
PO Box 2579 Alice Springs NT 0871
Referral Method:
Self, service provider
Summary of Services
ASYASS seeks to ensure young people are supported to obtain safe, secure, affordable housing. ASYASS provide a program to
women between the ages of 14 and 21 who are having a baby. They provide accommodation and perinatal health services.
21
Category:
Counselling
Email Address:
[email protected]
Business Name:
Holyoake Alice Springs Inc
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.holyoake.org.au/
Telephone:
(08) 8952 5899
Opening Hours:
Business hours
Fax:
(08) 8952 5232
Cost:
-
Street Address:
21 Newland Street, Alice Spings NT 0870 Medicare Registration:
Postal Address:
PO Box 1052, Alice Springs NT 0870
Referral Method:
Self
Summary of services offered
Holyoake is a provider of drug and alcohol counselling and support services. Alice Springs has an affiliate office.
22
Category:
Counselling
Email Address:
-
Business Name:
Alcohol and Other Drug Service
Central Australia
SEMS Address:
-
Contact Person:
Reception
Web Address:
-
Telephone:
(08) 8951 7580
After Hours Emergency (08) 8951 7777
Opening Hours:
Mon-Fri 8.00am-4.40pm
Fax:
(08) 8951 7585
Cost:
-
Street Address:
6 Gap Road (via Stuart Terrace) Alice
Springs NT 0870
Medicare Registration:
Postal Address:
PO Box 721, Alice Springs NT 0871
Referral Method:
Self, GP, Psychologist
Summary of services offered
ADSCA offers counselling and psychological support to people with drug and alcohol problems.
23
Category:
Community Services
Email Address:
[email protected]
Business Name:
Alice Springs Youth Accommodation and
Support Services
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://asyass.org.au/
Opening Hours:
-
Telephone:
08 8953 4200
Fax:
-
Cost:
Free for eligible
Street Address:
12 Undoolya Rd, Alice Springs, 0871
Medicare Registration:
-
Postal Address:
Po Box 9094, Alice Springs
Referral Method:
-
24
Category:
Community Support Service
Email Address:
[email protected]
Business Name:
BushMob
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.bushmob.com.au/
Telephone:
(08) 8953 3798
0419 839 920
Opening Hours:
-
Fax:
(08) 8953 3794
Cost:
Street Address:
4 Schwarz Crescent, Alice Springs NT
0870
Medicare Registration:
Postal Address:
-
Referral Method:
Varies – some programs free
-
Summary of services offered
BushMob runs a residential program for young people aged 12 to 24 years of age, wanting to get their lives back on track without
alcohol, drugs or sniffing. The program is based in Alice Springs.
The BushMob residential service provides:
•24 hour care
•case management
•counselling, brief interventions and life skill development programs
•education and training, and positive life choices.
The program allows each participant the option of a support person who can stay with them whilst on the program.
25
Category:
Community Services
Email Address:
-
Business Name:
Calvary Silver
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.calvarysilvercircle.org.au/
Telephone:
08 8953 2077
1300 66 00 22
Opening Hours:
Business hours
Fax:
-
Cost:
Free for eligible
Street Address:
9/82 Todd Street, Alice Springs, NT 0872
Medicare Registration:
-
Postal Address:
-
Referral Method:
GP, councils, self
Summary of services offered
Offer a range of community services, programs vary according to location and funding/staffing levels.
26
Category:
Counselling Services
Email Address:
[email protected]
Business Name:
Carers Australia
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.carersnt.asn.au/
Telephone:
(08) 8953 1669
1800 242 636
Opening Hours:
Working hours
Fax:
(08) 8953 1698
Cost:
No cost
Street Address:
65 Hartley St, Alice Springs NT 0870
Medicare Registration:
-
Referral Method:
Self
Postal Address:
Po Box 2326 Alice Springs NT 0871
Summary of services offered
Carers NT offer a range of services including;
 Information
 Referrals
 Counselling
 Emotional support
 Support groups
 Informal advocacy
 Better start program
27
Category:
Community Support Service
Email Address:
[email protected]
Business Name:
CatholicCare NT -
SEMS Address:
-
Contact Person:
Christine Grant –Senior Service
Coordinator
Web Address:
www.catholiccarent.org.au
Telephone:
(08) 8958 2400
Opening Hours:
Mon-Fri 8.30am-5.00pm
Fax:
(08) 8958 2499
Cost:
Contribution according to income if
possible, access is available to all
Street Address:
6 Hartley Street
Alice Springs 0871
Medicare Registration:
-
Postal Address:
PO Box 1821
Alice Springs 0871
Referral Method:
Referral form, self referral
Summary of services offered
Individual and relationship counselling offers people the opportunity to talk about areas that may be of concern in their lives:
examples include relationships and family problems, conflict within families and the workplace, grief and loss, abuse within
relationships, anger, and managing separation. Also available are children's counselling, pre-marriage counselling and parenting
courses. Telephone counselling is available for those in rural areas.
Alcohol and other drugs counselling for those who use drugs and alcohol and also for family members (no charge)
Parenting groups are held, as well as AOD groups for those who wish to stop using drugs and for family members.
28
Category:
Counselling
Email Address:
[email protected]
Business Name:
Drug and Alcohol Service
Association
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.dasa.org.au/
Telephone:
(08) 8952 8412
Opening Hours:
Business hours
Fax:
(08) 8953 4686
Cost:
-
Street Address:
4 Schwarz Crescent
Alice Springs, NT 0870
Medicare Registration:
-
Referral Method:
Self
Postal Address:
PO Box 3009
Alice Springs, NT 0871
Summary of services offered
DASA offers a range of community education programs and a sobering up shelter staffed with care workers.
29
Category:
Counselling Services
Email Address:
[email protected]
Business Name:
Family Relationships
SEMS Address:
-
Contact Person:
Reception
Web Address:
www.familyrelationships.gov.au
Telephone:
1800 650 276
(08) 8950 4164
Opening Hours:
Mon-Fri 8.00am–4.30pm
Fax:
(08) 8952 1288
Cost:
Varies based on income
Street Address:
5 Parsons St, Alice
Springs, NT 0870
Medicare Registration:
-
Referral Method:
-
Postal Address:
PO Box 8367, Alice
Springs NT 0871
Summary of services offered
Family Relationships provide services through Relationships Australia. Programs include;
 Family relationship advice line
 Family counselling
 Children services
 Family law services
 Legal assistance
30
Category:
Counselling Services
Email Address:
[email protected]
Business Name:
Headspace Alice Springs
SEMS Address:
-
Contact Person:
Reception
Web Address:
www.headspace.org.au/alicesprings
Telephone:
(08) 8958 4544
Opening Hours:
Mon-Fri 8.30-5.00pm
Fax:
(08) 8952 0416
Cost:
No cost. Between 12 – 25years
Street Address:
5/5 Hartley St
Alice Springs
Medicare Registration:
-
Referral Method:
Phone, fax, self, email
Postal Address:
-
Summary of services offered
A youth friendly one stop shop holistic health service for young people aged 12-25 years of age. Young people can receive help for
a range of issues including health, mental health, education, work, sexual health and drug & alcohol problems.
A confidential free service. We run a GP clinic and have counselling available from out Mental Health nurse, Social Worker or
Psychologist
31
Category:
Counselling Services
Email Address:
-
Business Name:
Life Without Barriers
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.lwb.org.au
Opening Hours:
Working hours
Telephone:
( 08) 8955 6400
Fax:
08 8952 7618
Cost:
-
Street Address:
Shop 2/58 Reg Harris Lane, Todd
Mall Alice Springs NT 0870
Medicare Registration:
-
Referral Method:
Self
Postal Address:
Summary of services offered





Disability services
Family supported and out-of-home care
Mental Health
Youth Justice
Homelessness
32
Category:
Counselling Services
Email Address:
Business Name:
Mental Health Association of
Central Australia
SEMS Address:
Contact Person:
Reception
Web Address:
http://www.mhaca.org.au/
Telephone:
(08) 8950 4600
Opening Hours:
Working hours
Fax:
(08) 9853 5577
Cost:
No cost
Street Address:
65 Hartley St, Alice Springs NT 0870
Medicare Registration:
Postal Address:
Po Box 2326 Alice Springs NT 0871
Referral Method:
[email protected]
Self/GP
Summary of services offered
The Mental Health Association of Central Australia offers a range of drop in and ongoing programs including peer support groups,
weekly activities, living skills, counselling. They also provide advocacy on behalf of people with mental illness.
33
Category:
Community Services
Email Address:
[email protected]
Business Name:
Mental Illness Fellowship of
Australia
SEMS Address:
-
Contact Person:
Reception
Web Address:
Telephone:
08 8953 1467
Opening Hours:
Fax:
08 8952 7618
Cost:
-
Medicare
Registration:
-
Referral Method:
Self
Street Address:
Postal Address:
Helm House
Suite 2A/40 Bath Street
PO Box 1009
Alice Springs NT 0871
-
http://www.mifa.org.au/index.php/helpand-advice
Mon-Fri 9.00am-4.00pm Sat 9.00am–
3.00pm
Summary of services
Offer a range of services to those with or caring for people with mental illness.
34
Category:
Community Services
Email Address:
[email protected]
Business Name:
Western Desert Dialysis (Purple
House)
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.westerndesertdialysis.com/
Telephone:
(08) 8953 6444
0448 685 610
Opening Hours:
Fax:
08 8952 7618
Cost:
-
69 Flynn Drive, Alice Springs NT 0870
Medicare
Registration:
-
PO Box 5060,
Alice Springs, NT, 0871
Referral Method:
Self
Street Address:
Postal Address:
Summary of services offered







Dialysis
Social support services
Social enterprises
Primary health care and allied health services
Chronic disease coordination
Wellbeing activities
Indigenous employment activities
35
Category:
Counselling Services
Email Address:
[email protected]
Business Name:
Relationships
Australia
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.nt.relationships.org.au/locations/alicesprings
Telephone:
1800 634 405
(08) 89504100
Opening Hours:
Mon-Fri 8.00am–4.30 pm
Fax:
(08) 8952 5878
Cost:
Varies, some are free
Street Address:
4/11 Railway Terrace,
Alice Springs, NT 0870
Medicare Registration:
-
Referral Method:
Self, other service provider
Postal Address:
PO Box 8367, Alice
Springs NT 0871
Summary of services offered
Relationships Australia offers a range of services from counselling targeted at people from culturally and linguistically diverse
backgrounds, to clinical supervision. In Alice Springs “Family Relationships” provide services through Relationships Australia.
Programs include;
 Children’s therapeutic/counselling team urban and remote
 Cooperative parenting program
 Employment program
 Family dispute resolution
 Family Law pathways program
 Family violence prevention
 Youth services
 Men and Family Relationship Services
36
Category:
Community Services
Email Address:
[email protected]
Business Name:
Salvation Army
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.salvationarmy.org.au/alicesprings
Opening Hours:
Business hours
Telephone:
(08) 8951 0200
Fax:
(08) 8951 0205
Cost:
Free for eligible
Street Address:
88 Hartley St, Alice Springs
Medicare Registration:
-
Postal Address:
PO Box 2187, Alice Springs
Referral Method:
Self, other service provider
Summary of services offered
Material and emotional support.
37
Category:
Counselling Services
Email Address:
-
Business Name:
Sexual Assault Referral Centre
SEMS Address:
-
Contact Person:
Reception
Web Address:
http://www.health.nt.gov.au/Sexual_Assault_
Services/index.aspx
Telephone:
(08) 89554500
Opening Hours:
24 hrs
Fax:
(08) 8955 4515
Cost:
No cost
Street Address:
44 Railway Terrace, Alice Springs NT
0870
Medicare Registration:
-
Referral Method:
Self
Postal Address:
Po Box 721 Alice Springs NT 0871
Summary of services
SARC provides a range of services including counselling to both adults and children who may have experienced (recently or many
years ago) any form of sexual assault. Sexual assault can range from verbal harassment; unwanted touching or exhibitionism, to a
violent attack.
SARC also provides the following services






Counselling for male and female adults who have been sexually assaulted either recently or as a child
Counselling for male and female children who have been sexually assaulted
Information, support and counselling for partners, family members and significant others
Education and information for community or professional groups
Support through the legal process
Working collaboratively with others to raise the issue of sexual violence and work towards its prevention
In Darwin and Alice Springs SARC services we also provide:

24 hour access to information regarding the medical, legal and counselling/support options available
38


24 hour medical assistance provided by Doctors to adults who have experienced a recent sexual assault including:
- Screening and preventative treatment for Sexually Transmitted Infections (STIs)
- Pregnancy prevention
- Collection of forensic evidence
- Screening for drugs where drink spiking is suspected
Medical examination of children where child sexual assault is suspected (*by law any suspected child sexual abuse must be
reported to Child Protection Services)
39
Disclaimer
This directory is in no way an endorsement of services but rather has been constructed to share information and to encourage
communication about where people can access or receive treatment.
Individuals using this list must use their own endeavours to check the accuracy of the information provided and to assess the
expertise and suitability of services.
The information provided has been sourced from a referral pathway document developed in 2006 with information supplied by
Psychiatrists, Clinical Psychologists, Psychologists, allied mental health professionals and community organisations. All service
providers have been contacted via e-mail or phone to update their details but the information has not necessarily been verified by
Northern Territory PHN (NT PHN). NT PHN makes no representations about the accuracy of the information or about the expertise
or suitability of the listed services and is not responsible for keeping the information updated to reflect changes in service details,
though will make every endeavour to do so.
The development of this directory is ongoing and correct at the time of printing. An updated version of these details is available
online at ntphn.org.au under Health Programs \ Access to Allied Psychological Services (ATAPS). For further enquiries please
contact NT PHN’s Health Programs Manager Mental Health - Anthony Willits on Phone: 08 8982 1000 or email
[email protected]
40
Appendices
Appendix A - Directions to find electronic copies of GP Mental Health
Treatment Plan
Appendix B - Example of completed GP Mental Health Treatment Plan
Appendix C – K10
Appendix D – Other useful websites and contact numbers
41
Appendix A - Directions to find electronic template of GP Mental Health
Treatment Plan
To access GP Mental Health Treatment Plan template from Department of
Health website
1. Open http://www.health.gov.au/internet/main/publishing.nsf/Content/mentalba-gpsamp
2. Go to point 5 and select GP Mental Health Care Plan
To access the GP Mental Health Treatment Plan template in Medical Director;
1. Open Medical Director> Letter Writer
2. Select New and then from the Supplied Tab>the GP Mental Health
Care/Treatment Plan.
To access the GP Mental Health Treatment Plan template in Genie
1. Go to tools>Care plans>new>select Mental Health Care Plan
2. Red letter quill>choose pharmacy from address book> change template to
HMR letter
42
Appendix B - Example of completed GP Mental Health Treatment Plan
GP MENTAL HEALTH CARE PLAN (MBS ITEM NUMBER 2700/2701/2715/2717
PATIENT ASSESSMENT
Patient’s Name
Tom Stevens
Date of Birth
02 / 11 / 1965
Address
77 Brown Street, Geelong
Phone
9933 1166
Carer details and/or
emergency
contact(s)
Wife (Jane) as above
Other care
plan
GP Name / Practice
Dr M Forman
Eg GPMP /
TCA
AHP or nurse
currently involved in
patient care
none
Medical
Records No.
YES

NO

10945678
PRESENTING ISSUE(S)
What are the patient’s
current mental health
issues
Can’t sleep
Tired all the time
Teary
Easily ‘ flies off the handle’
Wife made him attend the surgery today
PATIENT HISTORY
Record relevant biological
psychological and social
history including any
family history of mental
disorders and any
relevant substance abuse
or physical health
problems
Usual well, infrequent presentation at surgery over last 12
months
Mild asthmatic
Not sleeping well
Doesn’t go out much – often feels lonely
Has a few extra drinks to get to sleep
Married for 20 years, 3 teenage children at home
12 months ago retrenched from a supervisory position at steel
works, has been unable to find work since
Mother and father both well. Mother unwell after the birth of her
last child (Tom’s younger brother)
MEDICATIONS
(attach information if
required)
Ventolin – for asthma
ALLERGIES
Nil
ANY OTHER RELEVANT
INFORMATION
Struggling financially
RESULTS OF MENTAL
STATE EXAMINATION
Record after patient has
been examined
Presents with moderate depression over the past 6 months due
to retrenchment. At risk of alcohol abuse. Difficulty
concentrating. Motivation low. Cognition normal. Insight good.
RISKS AND
CO-MORBIDITIES
Note any associated risks
and co-morbidities
including suicidal
tendencies and risks to
others
OUTCOME TOOL USED
Low suicide risk
Increased reliance on alcohol – complicating presentation
K10
38
RESULTS
43
DIAGNOSIS
Moderate Depression (reactive)
44
PATIENT PLAN
GP MENTAL HEALTH CARE PLAN (MBS ITEM NUMBER 2700/2701/2715/2717)
PATIENT NEEDS / MAIN ISSUES
Tired all the time, not sleeping well
GOALS
TREATMENTS
REFERRALS
Record the mental health goals agreed to by
the patient and GP and any actions the patient
will need to take
Treatments, actions and support services to
achieve patient goals
Note: Referrals to be provided by GP, as
required, in up to two groups of six sessions.
The need for the second group of sessions to
be reviewed after the initial six sessions.

Introduce some daily activity scheduling:

Daily 30 minute walk preferably with
someone, (Tom suggests) wife,

Reduce daily alcohol intake especially in
evenings, aim for at least 2 alcohol free
days a week

Information provided regarding symptoms
and management of depression.

Work with local psychologist about
management of stress and depression

Prescribe anti- depressants

Information provided regarding healthy
eating, and how to improve sleep

Join local squash club
Refer to Better Access psychologist for
counselling.
Name and contact details supplied

Stressed – flying off the handle and teary
Feeling lonely
CRISIS / RELAPSE
If required, note the arrangements for crisis
intervention and/or relapse prevention

Get to sleep more easily and reduce
time awake during night
Not to feel so tired during the day

Keep things under control more
easily.
Feel as if I’m coping better



Join a club
Do some activities
Try and find work
Agreed names of people to contact and talk to if feeling awful or unwell
Jeff Smith (friend), Jane (wife), Mike Forman (GP ph: 98 7654 3210) Lifeline telephone counselling (available 24hrs) (131114)
APPROPRIATE PSYCHO-EDUCATION PROVIDED
YES
NO


COMPLETING THE PLAN
On completion of the plan, the GP is to record that s/he has discussed with the
patient:
the assessment; all aspects of the plan and the agreed date for review; and
- offered a copy of the plan to the patient and/or their carer (if agreed by patient)
DATE PLAN COMPLETED 21 / 11/ 06
PLAN ADDED TO
THE PATIENT’S
RECORDS
YES
NO


COPY (OR PARTS) OF THE PLAN
OFFERED TO OTHER PROVIDERS
YES

NO

NOT REQ’D 
Assessment and plan discussed with patient
Review date agreed
REVIEW DATE 17 / 04 / 07
(initial review 4 weeks to 6 months after completion of plan)
REVIEW COMMENTS (Progress on actions and tasks) Note: If required, a separate form may be used for the Review. 17 04 2007
Significant improvement in symptoms and outlook; Experiencing some anxiety about finding work and identifies needs further strategies regarding
improving self esteem and anger management – For a futher 6 sessions with psychologist
Maintain walking and exercise program; Continue with anti-depressants for minimum 6 – 12 months – monitor progress with GP monthly initially;
Maintain contact with new friends associated with squash club; Enrol in identified re-training program at local Employment agency.; Seek financial
counselling support through Salvation Army.; Maintain minimum of 2 alcohol free days a week (goal is 4 to 5 days) and keep alcohol intake to
within safe drinking guidelines
OUTCOME TOOL
RESULTS ON REVIEW
K 10 – score 20
45
Appendix C – K10
46
Appendix D - Other useful websites and contact numbers
Anxiety online information www.anxietyonline.org.au
Australian Psychological Society Ph 1800 333 497
Beacon, is free online portal of mental and physical e-health applications
www.beacon.anu.edu.au
Better Access initiative information www.agpn.com.au, www.ntphn.org.au
Beyond Blue website www.beyondblue.org.au
Depression, anxiety and its management www.crufad.org
Find a psychologist www.psychology.org.au Australian Psychological Society
Find a Mental Health Social Worker www.aasw.asn.au Australian Association of Social
Workers – NT
Northern Territory PHN Ph 8982 1000 www.ntphn.org.au
Life line Ph 1300 131 114
Suicide Call back Service Referral Line Ph 1800 659 467
Online psychological therapy www.moodgym.anu.edu.au
Perinatal support
www.kemh.health.wa.gov.au/health_professionals/WA_perinatal_mental_health_unit
Post Natal Depression Support Group; Frangipani Buddies Ph 8945 7775
Counselling support after loss of child/pregnancy Ph 0438 272 353 www.cradle.org.au
Youth support www.reachout.com.au
Access to Allied Psychological Services (ATAPS) Suicide Prevention Service:
Psych Solutions NT
Contact: Kerry Williams, Principal Psychologist.
Fax number: 08 8927 9668
Phone number: 0417 835 868 or 08 8945 4616
Email address: [email protected]
The ATAPS Suicide Prevention Service provides priority access to the ATAPS initiative
for people who have self harmed, attempted suicide or have suicidal ideation and are
being managed in the primary health care setting.
ATAPS After-Hours Suicide Support Line Ph 1800 859 585.
47
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