Network Video Recorder User Manual

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First found May 22, 2018

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Network Video Recorder User Manual
Welcome
Thank you for purchasing GW Security products.
This user manual is a reference tool.
Please check the items one by one in accordance with the included packing list, if something is missing or damaged,
please contact your local retailer.
Officials Website: www.gwsecurityusa.com
Email: [email protected]
Business Hour: Monday-Friday from 9:00am-5:00pm PST
Tel: 626-350-0555
1
Contents
1. Features and Specifications............................................................................................................................................................................4
1.1. Features...............................................................................................................................................................................................4
1.2. Specifications.......................................................................................................................................................................................4
2. Installation Guide ...........................................................................................................................................................................................5
2.1. Safeguards and Warnings ....................................................................................................................................................................5
3. Product Appearance.......................................................................................................................................................................................6
4. Device Installation ..........................................................................................................................................................................................6
4.1. NVR Connection Diagram ....................................................................................................................................................................6
4.2. Installing the HDD................................................................................................................................................................................7
5. Basic Operation ..............................................................................................................................................................................................8
5.1. Power on and Shut down the NVR ......................................................................................................................................................8
5.2. Start-Up Wizard. ..................................................................................................................................................................................9
5.3. Mouse Operation.................................................................................................................................................................................9
5.4. Input Method ....................................................................................................................................................................................10
5.5. Keyboard description: .......................................................................................................................................................................10
5.6. Navigation Bar ...................................................................................................................................................................................10
6. Main Menu ...................................................................................................................................................................................................11
6.1. Data Inquire and Replay ....................................................................................................................................................................14
6.1.1. Inquire by Time.......................................................................................................................................................................14
6.1.2. Intel Play .................................................................................................................................................................................15
6.1.3. Data Management..................................................................................................................................................................16
6.2. Backup Management.........................................................................................................................................................................18
6.2.1. Instant Backup ........................................................................................................................................................................18
6.2.2. Manual Backup .......................................................................................................................................................................18
6.2.3. Scheduled Backup...................................................................................................................................................................18
6.3. Video Settings....................................................................................................................................................................................19
6.3.1. Recording Parameters ............................................................................................................................................................19
6.3.2. Manual Recording...................................................................................................................................................................20
6.3.3. Scheduled recording ...............................................................................................................................................................20
6.4. Alarm Settings ...................................................................................................................................................................................21
6.4.1. Motion Detect ........................................................................................................................................................................21
6.4.2. Alarm Output..........................................................................................................................................................................22
6.4.3. Other Alarms ..........................................................................................................................................................................22
6.5. IPC Management ...............................................................................................................................................................................23
6.5.1. Add IP cameras .......................................................................................................................................................................23
6.5.2. Deleting IP cameras ................................................................................................................................................................24
6.5.3. Other Instructions...................................................................................................................................................................24
6.6. Settings Management .......................................................................................................................................................................24
6.6.1. General Settings .....................................................................................................................................................................25
6.6.1.1. Host name....................................................................................................................................................................25
6.6.1.2. Resolution....................................................................................................................................................................25
6.6.1.3. Auto lock......................................................................................................................................................................25
6.6.1.4. Display ‘Start-Up Wizard’.............................................................................................................................................25
6.6.1.5. Language......................................................................................................................................................................25
6.6.1.6. Open adaptive optimal resolution...............................................................................................................................25
6.6.1.7. Save and enable beep..................................................................................................................................................25
6.6.2. Time settings ..........................................................................................................................................................................25
6.6.2.1. Time Settings ...............................................................................................................................................................26
6.6.2.2. Daylight Saving Time (DST) ..........................................................................................................................................26
6.6.2.3. NTP Settings.................................................................................................................................................................26
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Tel: 626-350-0555
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6.6.3. Output ....................................................................................................................................................................................26
6.6.3.1. Channel Settings: .........................................................................................................................................................27
6.6.3.2. Sequence .....................................................................................................................................................................28
6.6.3.3. Output Mode ...............................................................................................................................................................29
6.6.4. Network ..................................................................................................................................................................................29
6.6.4.1. Network Settings .........................................................................................................................................................30
6.6.4.2. DDNS Service ...............................................................................................................................................................30
6.6.4.3. Dial-up Internet Settings..............................................................................................................................................31
6.6.4.4. Email Settings ..............................................................................................................................................................31
6.6.4.5. Advanced Settings .......................................................................................................................................................32
6.6.4.6. Cloud Services..............................................................................................................................................................33
6.6.4.7. Network Bridge............................................................................................................................................................33
6.7. HDD Management .............................................................................................................................................................................34
6.7.1. Basic Information....................................................................................................................................................................34
6.7.2. HDD Group..............................................................................................................................................................................34
6.7.3. Storage Settings......................................................................................................................................................................35
6.7.4. SMART ....................................................................................................................................................................................36
6.8. System Information ...........................................................................................................................................................................36
6.8.1. Device Information .................................................................................................................................................................36
6.8.2. Channel Status........................................................................................................................................................................37
6.8.3. Alarm Status ...........................................................................................................................................................................37
6.8.4. Online Status ..........................................................................................................................................................................38
6.8.5. Log Inquiry ..............................................................................................................................................................................38
6.9. System Maintenance .........................................................................................................................................................................38
6.9.1. Quick Settings .........................................................................................................................................................................39
6.9.2. Management ..........................................................................................................................................................................39
6.9.3. Factory Default Settings .........................................................................................................................................................39
6.9.4. Upgrade ..................................................................................................................................................................................39
6.9.4.1. Remote Upgrade from Web Browser ..........................................................................................................................39
6.9.4.2. Upgrade via USB Device...............................................................................................................................................40
6.9.4.3. Upgrade via FTP ...........................................................................................................................................................40
6.9.5. Import and Export ..................................................................................................................................................................40
6.9.6. Schedule Restart.....................................................................................................................................................................41
6.9.7. System Shutdown ...................................................................................................................................................................41
7. Introduction to Web View ............................................................................................................................................................................41
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3
1. Features and Specifications
1.1.
Features
The GW SMART Series NVR is a high performance network video recorder. The NVR supports local preview, multi-window display, local
recording storage, mouse shortcut menu operations, remote management and control functions.
1.2.
Specification
Model
IP video input
Video/Audio
input
Two-way
audio
Network
Outgoing
Recording
resolution
Video / Audio HDMI output
output
HDD
External
interface
GW-NVR3232E-8S
8 Ch.
16 Ch.
32 Ch.
Up to 12 MP for the first 2 Ch. , Up to 8MP for the rest
16 Ch.
32 Ch.
1x RCA (2.0 Vp-p, 1 kΩ)
ONVIF, RTSP,
160Mbps
320Mbps
CGI, RTSP, RTMP(Only for H.264),
160Mbps
320Mbps
Up to 12 MP for the first 2 Ch. , Up to 8MP on other channels.
4K (3840 x 2160)/60Hz, 1080p (1920 x 1080)/60Hz, 720p (1280 x 720)/60Hz, UXGA (1600 x 1200)/60Hz, 1280 x
1024/60Hz
VGA output
1080p (1920 x 1080)/60Hz, 720p (1280 x 720)/60Hz, UXGA (1600 x 1200)/60Hz, 1280 x 1024/60Hz
Audio output
1x RCA (Linear, 1 kΩ)
Decoding
standard
Live view /
playback
resolution
Synchronous
playback
H.265 / H.264
Up to 12 MP for the first 2 Ch. , Up to 8MP on all other channels
All Ch. Synchronous playback
SATA
2 SATA interfaces for 2 HDDs
Capacity
Up to 8TB capacity for each HDD
Network
1 10/100Mbps self-adaptive RJ45 interface
USB
Front panel: 1x USB2.0, Rear panel: 1x USB3.0
Alarm
4 in / 1 out
RS-485
N/A
SDA Port:
POE Option(8×POE RJ45
POE Option(16×POE RJ45
IEEE802.3af/at)
IEEE802.3af/at)
8 10/100Mbps RJ45 interfaces
Max. Power
120W
240W
Up to 32 Ch., Up to 8 Ch. for each SDA
interface
Power supply
12V 40W
Interface
POE
General
GW-NVR3216E/NVR3216E-16P
IP audio input 8 Ch.
Incoming
Decoding
GW-NVR3208E/NVR2208E-8P
Operating
condition
Dimensions
(WxLxH)
-Temperature: -10°C – 55°C (14°F – 131°F)
Humidity: 10 - 90%
340 x 217.6 x 77mm (13.8" x 8.5" x 3")
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2. Installation Guide
2.1.
Safeguards and Warnings
1. Electrical safety
Installation and operation should conform to your local electrical safety codes.
The product must be grounded to reduce the risk of electric shock.
We assume no liability or responsibility for any fires or electric shock caused by improper handling or installation.
2. Transportation security
Avoid Heavy stress, violent vibrations, and moisture during transportation, storage, or installation.
3. Warnings
Keep upright. Handle with care.
Do not apply power to the NVR before completing the installation.
Do not place objects on the NVR.
Do not use near water; do not use the device with wet hands.
Do not remove any cable connectors while the device is powered on.
Do not open the NVR’s case while the power is on.
4. Qualified technician needed
All examination and repair work should be done by qualified service technicians.
We are not liable for any problems caused by unauthorized modifications or attempted repairs.
5. Operating Environment
The NVR should be installed in a cool, dry place away from direct sunlight, flammable materials, explosive substances, etc.
Required temperature: 50°F ~ 122°F
Required humidity: 15% ~ 85%
Note: Avoid installation in areas that might be disturbed by the sound/noise of the systems fan, such as a bedroom.
6. Accessories
Before installing, please check the package to make sure all the accessories are included. Contact your local retailer immediately if
something is broken or missing from your package. Be sure to use only the accessories recommended by manufacturer.
Packing List:
Item
DVR/NVR
Power Adapter
NVR Quick Guide
NVR Manual
Software CD
USB Mouse
Install Accessories
IR Remote Control(Optional)
Quantity
1
1
1
1
1
1
1
1
3. Product Appearance
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Tel: 626-350-0555
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Optiona
l
(GW2208E-P shown in picture)
4. Device Installation
4.1.
NVR Connection Diagram
Please follow the diagram below when connecting cables and components.
(GW2208E-P shown in picture)
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(GW3208E shown in picture)
4.2. Installing the HDD
1. Open the front panel
2. Install the HDD to the HDD Placement Bracket
Step 1: Open the bracket by dislodging the metal clip in the back, put the bracket around the Hard Drive. Please make sure the SATA
opening is aligned with the Hard Drive’s SATA interface.
Step 2: Re-attach the metal clip after Hard Drive is fully mounted on the bracket.
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Step3: Push the HDD back in to the NVR and close the front panel. Just like the picture shows.
5. Basic Operation
5.1.
Power on and Shut down the NVR
Power on the NVR
After installing the hard drive, power cable, HDMI/VGA cable and mouse on the NVR, press the power switch on the rear panel.
(GW2208E-P shown in the picture)
Shut down the NVR
Press the Shutdown button on the front panel or select the “Power Off” by right clicking the mouse, follow the on-screen prompt to shut
down the system, then you can safely disconnect the power supply from the device.
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5.2
Start-Up Wizard.
5.2.
Mouse Operation
Control the device with the mouse after connecting it to the USB port.
Item
Command
Instructions
Left Key
Single Click
●
●
Double Click
●
●
Click and Drag
Right Key
Single Click
Scroll
Scroll Up
Scroll Down
●
●
●
●
●
●
●
●
●
●
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In Preview: Select current screen and display context menu.
In Menu: Select, confirm.
In Preview or playback mode: Switch between single- and multi-screen display.
To play a selected segment of a video while performing a data inquiry or while in the
Back-up management interface.
Display Calendars when inputting dates.
To set motion sensitive areas, in the motion region settings.
Adjust Brightness, contrast, saturation.
Select the digital zoom range.
In Preview: Show the pop-up menu.
In Menu: Exit current menu, go back to the previous page/layer.
In a selection box: Scroll up the options.
In a scroll bar: Scroll up the page.
In a selection box: Scroll up the options.
In a scroll bar: Scroll up the page.
9
5.4.
Input Method
The virtual keyboard is as shown below:
5.5.
Icon
5.6.
Keyboard description:
Description
Description
Icon
Current input keyboard is English. Click
this icon to switch to the special
characters keyboard.
Current input keyboard is English. Click
the icon to switch to the character
keyboard.
Click to activate capitalization mode.
Delete
Shift Keyboard
Current input is number keypad. Click to switch to the English keyboard.
Space
Current input keyboard is the special characters keyboard. Click to switch
to the number keypad
Navigation Bar
The Navigation bar will appear as shown below:
Instructions:
Menu icon: Single click on the “ “ icon to enter the main menu.
Administrator account log in/log out: After powering on the device, single-click “ “to log into the administrator account,
single-click the “ ” icon to log out of the account. The screen will be locked after you log out.
Please note:
a. Default username: “admin”; Default password: “888888”
b. The system will automatically lock itself after three failed login attempt. When the device is locked, you need to wait 20 seconds to
try again.
c. At the login interface, left-click once on the mouse to call up the numbers keyboard, then right-click to hide the virtual keyboard.
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Tip: For your security, we suggest you to change the default password.
3) Alarm: Single-click on “ ” directs you to the alarm status interface. You can check alarm report information and clear alarm
notifications.
4) Network diagnosis and repair : Single click on “ ” to enter the internet diagnosis interface. You can start a diagnosis and/or network
repair.
5) Multi-view : Single-click on “ ” to adjust the live view screen; single click “ ”or “ “ to adjust the channel layout.
6) To show/hide navigation bar: Single click “ ”
7) Quick playback: Single-click on“ ” to quickly playback the video from the last five minutes.
8) Cloud service: Single click on the icon “ ” to enter the cloud service interface. You can switch on/off the IVView feature, scan the QR
code, and download the mobile App.
6. Main Menu
After log in, left-click the “ ” icon on the navigation bar or right-click on the live view page and choose “main menu”
The items on the main menu are as below:
Menu
Brief Description
Data
Inquiries
Time Inquiry
Search and Playback the recorded video by entering a specific date and time.
Data Management
To manage the recorded files; you can lock/unlock file for
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deletion.
Backup
Backup
To format storage devices;
search and backup recorded video to external HDD or USB
1. Select Channel (Select a camera)
2. Stream type: Mainstream/ substream
3. Resolution: 4K/1080P/720P/960H/ D1/CIF/QCIF/others (depending on the model of IPC connected)
Record
Record Parameters
4. Image quality: Highest/second-highest/ high/medium/ low/lowest
5. Video frame rate: 1-25/30
6. Bitrate type: VBR
7. Bitrate stream: 45K,60K,75K, 90K,100K,128K,256K,512K,768K,1M,1.5M, 2M, 3M, 4M, 5M, 6M, 7M, 8M,
custom(depending on the model of IPC connected)
8. Audio: Open Audio Record( the IP Camera need to support this function)
9. Motion/Alarm Pre-record:5-30 seconds.
10. Motion /Alarm Delay-record:1-180 seconds, alert: 1-180 seconds.
Manual
Manually turn on recording of the selected channel.
Schedule
Set a recording schedule of a channel. Copy the settings from one channel to another channel by clicking
“Copy”.
Screen shots
Parameters
Set the parameters in each type of Snapshot: settings for manual snapshot,settings for snapshot schedule,
settings for motion snapshots.
Manual Snapshot
Manually turn on snapshot of the selected channel.
Schedule Snapshot
Set a snapshot schedule of a channel, Copy the settings from one channel to another channel, by clicking
“Copy”.
1. Select a channel.
2. Continuous Alarm: Alarm will sound until you stop it manually, if motion is detected.
3, Set Motion sensitivity Level; 1 means the lowest and 5 means the highest level.
Alarm
Motion
4. Set a motion-detect region.
5. Linkage setting:
a. Trigger Recording/Screen shots: when Motion triggers an alarm on one channel, you can set other
channels to start recording at the same time.
b. Enable email notifications : when an alarm occurs, the NVR will send an message to your email
automatically, if email parameters are set in the email settings.
Sensor
You can connect a sensor to the NVR; e.g smoke detector.
1. Set alarm time period (2 to 300 seconds)
Alarm Output
2. Audio: Output the Audio alarms to Monitor or Speaker when alarm occurs.
3. Buzzer: Turn on/off the NVR buzzer.
3.Full Screen: when an alarm occurs in a channel, this channel will display full screen.
5. Alarm Push: when alarm occurs, the NVR can send a message to your Smart Phone or CMS on PC.
Other Alarms
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Enable or disable other kinds of alarms: HDD error, Video Loss, Network Disconnect, Temperature
12
alert.HDD Full. Enable/disable email notification for these alarms.
Manual Alarm
IPC
Management
Manually open the external alarm.
1. Automatically searches the IP camera on the local network.
2. Add IP Camera one by one.
3. Show the IP address of each camera.
4. Delete IP camera one by one.
5. Check status of each camera.
6. Edit camera’s IP address, change protocol or port number.
7. Diagnose/check the network connection of IP cameras.
1. Host name: Create a name for the NVR.
Settings
Management
General
2. Resolution:1024*768/1280*720/1280*1024/1920*1080/1920*1080/4K(3840*2160)
3. Supported languages: English
4. Auto lock:/1/3/5/10 minutes
5. Turn on/off the “Display power on wizard”
6. Open adaptive optimal resolution.
7. Enable/disable system beep.
8 Restore factory default.
Time
1. Time setting: Manually edit the time setting, change the date display format and time standard; or set
the DST.
2. NTP setting: Automatically update time via internet.
Output
Channel
Setting
Settings
Management
1. Set Channel Name.
2. Set Video Mask Area.
3. Video Adjustment: brightness, contrast, saturation.
4. Set Channel name Position.
5. Set channel name and time display
Sequence
Setting
Network
DDNS
PPPOE
Network
Email
Set sequence; choose channel, intervals, and cycle.
Manually set NVR IP address or enable DHCP. Backup IP settings, port set, and Network
diagnosis.
Choose a server: set username and password, DDNS test.
Set up the dial up username and password to connect via PPPOE and 3G.
Set email server, email account name, password and email address, receiving email address,
ports, Period, SSL, email testing.
Settings
Advanced
Settings
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Set up UPNP or port forwarding.
Set FTP Upload.
13
Cloud
Services
HDD Mgr(HDD
Management)
1. Download the mobile App, Scan the QR Code to add your device to the mobile App.
2. Enable or Disable ivvew: Enable or Disable Cloud Service.
1. Show hard disk and USB disk information.
Basic Info
2. Set HDD.
3. Format the HDD or USB drive.
System
Information
HDD Group
Assign cameras to different hard drive groups. Display disk group total/remaining capacity.
Storage Setting
Set hard disk overwrite, trigger time, the number of days of recorded video available, and other
parameters.
SMART
Displays hard disk capacity, the serial number, hardware version, temperature, current health condition,
SMART and other attributes.
Device Information
Displays the device model, channel number, software version, GUI version, IP address, MAC address,
language, resolution and current user.
Channel Status
Display all IP addresses of the IP Cameras, connecting protocols, bitrate and video resolution.
Alarm Status
Displays Alarm status of each channel, such as motion-detect and video loss. Also displays hard disk
errors, Network loss, and over-temperature.
Online Status
Displays all current accounts or users logged in to the NVR, IP address, login time.
Log Inquiry
Inquire and display system log: backup system log.
Quick Setting
Quickly set up time, Network, HDD management, video parameters, IPC management and cloud services.
Account
1. Add/delete account/groups.
2. Edit User privileges or set user privileges for remote access.
System
Maintenance
6.1.
3. Free-Login (no password required when login from the console).
Restore to Default
Restore all settings back to factory default.
Up-grade
Upgrade via FTP or USB.
Schedule Restart
Set system restart schedule.
System Shutdown
Log out, restart, or shutdown.
Data Inquire and Replay
Single-click on “Data Inquiry”, as shown below:
6.1.1.
Inquire by Time
From the “Data Inquiry” interface, choose a date then click “Inquiry”. It will then start a graphical search, as shown below:
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●
●
By moving the cursor onto any point on the time line of a channel with displayed data (recorded video), you can preview the recording
for that particular time on that channel.
Note: 2224E, 2424E doesn’t support this function yet.






Left-click on the graphical interface, then enter a specific starting time in the “Starting Time” box, then click “Play” to start playing
the video.
Or Left-click the graphical interface twice to start playing the video. The white vertical line marks the start point.
To enlarge the video when playing, simply move the cursor onto the time-line, and then left-click on the enlarge icon once to
enlarge the video display of that specific time point. To restore normal view, move the cursor to the time line and left click the
minimize icon.
A dark gray square on the calendar means that there are video files on that date. A pure gray square indicates that than there are
no video files of that date (The light blue square indicates the selected date on the calendar).
A green square stands for manual recording, blue indicates scheduled recording, yellow for motion-detection recording and red for
alarm recording.
Graphical interface will display video storage information for up to 16 channels, to view information for additional channels, click on
the icon for the last page or the next page to check the status of the video files of other channels.
6.1.2.
Intel Play
Intel Play means Intelligent Playback, you can select a zone in the window and click playback, it will search all the motion that has been
detected in this zone, and playback it quickly.
Note: GW22XXE/EP Series does not support this function.
1) Click “Intel Play” and choose a channel and confirm.
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2) You can select a zone, hold the mouse left key and drag it to select a zone, click
3) The NVR will show all the motion that been detected in this zone.
6.1.3.
Data Management
From the “Data Management” interface, you can check the video file based on its channel number or video type, shown here:
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




Select the desired channel.
Select the video type of the channel on the drop-down menu.
Double-click the file segment to start playback.
Click on the next/last page icon to view additional pages.
Select a segment to lock down or unlock.
The playback features are as follows:

Playback: Support Multi Channel playback.

Right-click the mouse to display or minimize the playback control bar.

Area zooming is supported during playback in single-screen display. Please follow the instructions below for area zooming:
I. Enter the playback screen and then select the enlarge button.
II. Select the area you wish to enlarge on the small screen display.
III. Select/enter the zooming scale to enlarge that area, right-click to deselect the zooming area.

During playback, you can select a segment of video to back up to a flash drive.
I. Display video data.
II. Select desired video segment.
A. Click on the edit button “
” on the player to set a start point.
B. Click on the edit button “
” again to set an end point.
C. The edit backup settings window will then automatically pop up, as shown here:
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D. Set all related parameters (storage device, file type, backup player), click the backup button to complete the process.
DAT data can be searched and played back through the Backup Management settings interface on the NVR, however on a personal
computer, a video player that supports DAT format is needed.
6.2.
Backup Management
This system supports two backup methods.
1. Backing up files to a remote computer via the internet. Please see the IE IP Camera guide for internet backup settings instructions.
2. Backing up to a local storage disk. Hot swapping is supported for flash drive and external hard drives. The backup disk must be in the
FAT32 format.
3. To enter the backup management interface, click on “Main menu”→ ”Backup Management”.
Backup channel: Choose the channels to back up.
Query time: Enter a start and end time of the file to back up, the maximum time period is one month.
Backup device type: Choose the device type to query; local HDD storage data or stored files on other listed devices.
File status: Locked/unlocked.
File type: Choose the type of the video to be backed up.
Backup device: Choose the device to back up files to.
File types: DAT, AVI.
PLEASE NOTE:
1. You must choose a file type before backing up any data or viewing any data from a backup device.
2. Playback in the NVR will be in .DAT file type only.
6.2.1.
Instant Backup
1. In the backup management interface; choose the channels and file status, check the box for recording, click “Instant Backup”.
2. To complete the process, select ‘Yes’ at the ‘Confirm to Start Backup’ pop up.
PLEASE NOTE: Execute an instant backup to backup all checked-up data.
6.2.2.
Manual Backup

Specific backup instructions:
1. Choose the channel, file status, select the desired video, click “Check”.
2. Select the files to back up, and select “Manual Backup” to enter the backup interface.
3. To start importing all files and complete the backup process, select ‘Yes’ at the ‘Confirm to Start Backup’ pop up.
4. If there's any video, it can be instantly backed up, no waiting period required.
5. To confirm on the backup file, select the desired file by clicking “Play” to start playing the video.
(PLEASE NOTE: The total size of all current files combined is displayed at the bottom-left corner “Total Backup File Size ”)

Backup File Display
1. On the backup management interface, select the devices to back up and then click on “Check”.
2. Choose the confirmed video file data and then click on “Play”.
(PLEASE NOTE: Backed-up files can only be played back on a single track. Data cannot be dragged to move around during playback. Also,
the system will automatically backup the video player when you choose to backup DAT video files.)
6.2.3.
Scheduled Backup
Click “Scheduled Backup” on the Backup Management interface, as shown here:
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The options include: Turn on scheduled backup after start up, scheduled backup channel selection, video type selection, regular backup
time point selection, backup device, overwrite mode, file type.
The host will then start automatic backup on the preset time cycle
6.3.
Video Settings
Video settings include: Recording parameters, manual recording and schedule recording sub menu, as shown below:
6.3.1.
Recording Parameters
When using the NVR to record, it is important to set up the video parameters beforehand. Video parameters affect playback and disk
space consumption. After logging in, follow the path of “Record”→ “Record Parameters” to enter the video parameter setting interface.
Note: When you have set the parameter in IP Camera web interface, please click “refresh” first to synchronize the parameter to the NVR.



Channel number: Select from the drop-down menu.
Bi-stream: Select the bit stream type (mainstream/sub stream).
Resolution: The resolution range is determined by the connected IP camera. Not all model cameras will have the same resolution
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





options.
Image Quality: six levels (highest, second highest, high, medium, low, lowest).
Frames per second: 1-25/30 FPS.
Bitrate: Based on the connected IPC, a customized bitrate should be within the supported bitrate range of the IPC.
Pre-record: The NVR will record video before the event occurs. The value ranges from 5 to 30 seconds depending on the bitrate
stream.
Delay-REC: The NVR will continue to record after the event has ended for a defined value. The value ranges from 1 to 180
seconds.
码率
8M
6M
4M
3M
2M
1M
512K
最小预录时间
4s
5.3s
8s
10.7s
16s
30s
30s
Click “Copy” to copy that channels parameters to other channels.
6.3.2.
Manual Recording
The manual recording interface, as shown below:


The channel buttons are displayed in blue when the feature is turned on and gray when the feature's turned off.
Once the manual recording feature is activated, it will keep recording until turned off. If there is an abrupt power loss, recording will
stop and restart automatically once the power is back on.
6.3.3.
Scheduled recording
After logging in, click “Record” > “Schedule” to enter the scheduled recording settings interface, as shown below:
1. Channel number: Select the corresponding channel.
2. Follow the instructions below to set up the time schedule:
 Left-click to select the day to be recorded. You can select multiple days, select all for every day, or a particular day of the week,
depending on your needs.
 Click and Drag the left mouse key to set up a recording time segment (or double-click to enter the interface to adjust). You can
have up to six different time segments (PLEASE NOTE: by default the time is displayed in 15 minute increments).
 Click “Save” to complete the process. Click “Copy” to copy all settings to all channels.
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6.4.
Alarm Settings
Alarm Settings menu includes three sub menus (Motion, Alarm Output, Other alarms), as shown here:
6.4.1.
Motion Detect
After logging in, click on “Alarm” > “Motion” to enter the motion-detection settings interface, as shown below:
Setting up the motion detection feature:
1. After logging in, click “ Record ”→ ”Record Parameters”, set up pre-record and delay-record parameter.
2. Select the channel to record.
3. Motion detection sensitivity levels: Levels available from lowest to highest. When there's any motion detected on the channel, the
system will automatically start recording and send off an alarm. On the lowest sensitivity level, the system will only send off alarms when
there's significant activity detected.
4. Motion Area: Set the detecting point by left-clicking on the preview screen and dragging the cursor across desired squares, release the
left mouse key and the highlighted squares are the detection area. Right-click on the mouse to return to the motion-detection interface
to save the setting. Left-click twice to deselect the area. Yellow area indicates the detection area.
5. Set the schedule (please refer to the instructions from schedule recording).
6. Linkage Setting:
 Trigger video: Choose which channel will record when motion is triggered.
 Linkage Setting: Enables e-Mail Alerts/Notifications.
 Please note: Once continuous alarm is turned on, the system will keep sending off the alarm when detecting motion. If this feature
is turned off, then there will only be a one-time report throughout the entire recording cycle despite how many times activities are
detected.
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6.4.2.
Alarm Output
The alarm output settings: Alarm duration, Audio/Buzzer and full-screen mode.
 Alarm duration: 2 to 300 seconds (default: 30 seconds); The duration of the alarm sound or buzzer when motion is detected.
 Audio buzzer: When this feature is turned-on, the system will sound the built-in buzzer or output audio alert through the HDMI
connection.
 Full-screen mode: If the system is displaying multiple cameras when an alarm or motion is triggered, the channel with the event will
display full screen.
 Alarm Push: When selected, the NVR can push a message to your smart phone. The ‘RealViewPro’ must be installed in the smart
phone to use this feature.
6.4.3.
Other Alarms
After logging in, click “Record” > “Recording Parameters” and enter the Other Alarms interface, as shown below:


Alarm types: Disk errors, Video lost, network disconnect, overheat, disk full.
Alarm linkage: Whenever an alarm is triggered, this feature will automatically connect to your email and
upload the alarm file to your inbox. This feature is supported in all the alarm types.
PLEASE NOTE: If you want to connect and upload via E-mail, please consult the 3.8.8.4 section to set up this feature.
6.5.
IPC Management
After logging in, click “Main Menu"> "IPC Management"to enter the IPC Management interface, as shown here:
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After entering the IPC Management interface, the system will automatically search all IP Camera's that are within the same network and
displays them in a list. Available cameras are shown on the upper half of the interface and the cameras already paired are shown in the
bottom half.
6.5.1.
Add IP cameras
There are three ways to add an IP Camera: manually adding on the IPC Management interface (as shown below), via the Smart Access
feature or left-clicking the add icon (“ ”) once to add camera directly.
1. To manually add an IP camera: Click “Manual Add”


to enter the settings interface as shown below:
Instructions:
1. Enter/set up the parameters in the following sections:

IP Channel: Select the system channel of the IPC.

IP Address: Enter the IP address of the IPC.

Username: Enter the username for the IPC.

Password: Enter the password for the IPC.
After setting up the above parameters, click “Add” to add the IPC to the
system.
2. Smart Access: Tap on “Smart Access” and the system will automatically add
all IP Cameras to the system in the same order shown in the upper section.
Before using the “Smart Access” feature to add the IPC’s, users can sort the
order of the IP Cameras using the following instructions:

To sort by IP address: Move the cursor to the available IP addresses on
the IPC list and left-click the mouse once to sort the IP cameras base on IP
address.
To sort by manufacturer: When the system detects multiple IP Cameras by different manufacturers, move the cursor to the
“Manufacturer” column, left-click once to sort the order base on manufacturers.
To sort by model: When the system detects IP Cameras of different model types, move the cursor to the “Device Model”, left-click
once to sort base on model type.
(PLEASE NOTE: Smart Access can only add the IP Cameras that are online at the moment, those that are offline will not be added)
3. To add an IPC from the channel window: click the corresponding “ ” icon for each available camera When the status of the IPC is
displayed with the “ ” icon, the adding IPC interface will open; (as shown below) reminding you to enter the username and password for
the camera you wish to add. An available camera with the icon “ ,“the username and password is not required.
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(PLEASE NOTE: After adding the cameras successfully, it will only appear on the connected IP Cameras list and won't appear on the list
of available IP Cameras).
6.5.2.
Deleting IP cameras
6.5.3.
Other Instructions
The delete option applies to connected cameras only. You can delete one-by-one or delete all cameras at once.
1. To delete IP Cameras one-by-one: on the list of connected IP Cameras, click on “ ” and select “Yes” when prompted.
2. To delete all cameras at once: To delete all connected cameras, click “Delete All” and select “Yes” when prompted.
PLEASE NOTE: After the camera is deleted, it will be moved back to the available camera list on the upper half of the interface.
1. IPC Preview: Hover the mouse cursor over the preview icon (“ ”), a preview window will then pop up.
Please note: This function is only available if the IPC supports snapshots. (24 CH NVR such as 2224E, 2424E do not support this function)
2. Refresh: Left-click the “Refresh” button once to refresh the available IP camera list.
3. Flip pages: When there are multiple IP Cameras in different pages, left click the “ ” or “ ” icon to flip pages.
4. Status: The connection status of an IP camera is color-coded. Red: Abnormal, the IPC is disconnected and there is no video signal.
Green: Normal, the IPC is successfully connected and currently online. Orange: A certain channel is abnormal, but the video images can
still be displayed in general.
5. IP channel diagnosis: Left-click the “ ” icon and enter the IPC diagnosis interface which will allow you to diagnose video streams.
6. IP channel information: Left-click the “ ” icon to enter the IP channel information interface. Channel numbers, channel names, IP
addresses, current resolution of the mainstream, the status, protocol, port, manufacturer, model and hardware version of the IPC.
7. IP channel editing: Left-click on the “ ”icon to enter the IP channel settings interface to change the IP address and the
username/password.
6.6.
Settings Management
Settings Management includes: General settings, Time settings, Output settings and Network settings, as shown below:
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6.6.1.
General Settings
After logging in, click “Setting Management” > “General Settings” to access the general settings interface, as shown below:
6.6.1.1.
Host name
Set up a name for the device.
6.6.1.2.
Resolution
Available Resolutions are: 1024*768,1280*1024,1440*900,1280*720,1920*1080
6.6.1.3.
Auto lock
The system is able to lock down the system interface after a preset period of inactivity. The default for auto lock is three minutes, with a
custom range of one to ten minutes available.
6.6.1.4.
Display ‘Start-Up Wizard’
After selecting and saving the setting to display the ‘Start-Up Wizard’, every time you turn on the device, the system will automatically
inquire whether or not you want to enter the start-up wizard. The available options are: activate the IVView, set system time,
internet/network settings, disk management and encoding parameter settings. You can simply select cancel to skip this option, and exit
the wizard.
6.6.1.5.
Language
Supports both English and Chinese by default.
6.6.1.6.
Open adaptive optimal resolution
The device will choose the best resolution based on the monitor connected.
6.6.1.7.
Save and enable beep
Turn on/off the beep sound.
6.6.2.
Time settings
After logging in, enter the time setting interface through “Settings Management” → “Time Settings”, as shown below:
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6.6.2.1.
Time Settings
The menu is for setting up or editing current system time and supports direct editing and editing via calendar (to edit via calendar, please
double-click on the calendar to enter editing mode.)
1. The interface supports 9 different time formats.
2. Supports both the 12-hour and the 24-hour clock format.
6.6.2.2.
Daylight Saving Time (DST)
Click on the daylight saving time button and enter the settings
interface (as shown below) and then set up the beginning and ending point of daylight saving time (choose to either enter the precise
dates or the starting and ending weeks).
6.6.2.3.
NTP Settings
The Network Time Protocol, which obtains current time via the internet time server and sets the system time for the NVR. (system
default: time.nist.gov port:123, default time zone:GMT+08:00)
1. Server: The current default time server can be adjusted. If the default time server cannot be connected, you can then choose another
time server, or uncheck the “Default Server” option on the interface and enter the time server you wish to use.
2. Port: To connect the time server via the internet. The system is SNTP-based and only supports TCP.
3. Time zone: The system supports settings of all 26 time zones:
GMT+0 (London) ,GMT+1 (Berlin), GMT+2 (Cairo), GMT+3(Moscow), GMT+5 (New Delhi), GMT+7 (Bangkok), GMT+8(Hong Kong/Beijing),
GMT+9 (Tokyo) , GMT+10 (Sydney), GMT-10 (Hawaii), GMT-9(Alaska), GMT-8 (Pacific Time), GMT-7 (Mountain Standard Time), GMT-6
(Greenwich Mean Time), GMT-5 (Eastern Standard Time),GMT-4(Atlantic Time), GMT-3(Brazil),GMT-2 (Mid-Atlantic)
4. Auto update cycles: Intervals are hour, day, or week. All options are within the range of 1-60 times per cycle. “Auto Update” will
update the time on the device automatically.
5. NVR needs internet access to perform NTP.
6.6.3.
Output
Select “Main Menu"→ “Settings Management"→ “Output” as shown below:
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6.6.3.1.
Channel Settings:
On the “Output Settings” interface, select the “Channel Settings” option and enter its interface, as shown here:
The channel settings interface allows you to edit: channel parameters, channel name, video mask, video parameters, and channel name
location.
(1) Channel Name
Name the channel. Channel name can be up to 30 characters.
(2)
Video Mask
There are 4 options for video mask: Disable, Preview Mask, Record Mask, All Mask. A maximum of 4 mask areas can be set.
Disable: Disable video mask function.
Preview Mask: Mask an area which won’t be seen on live view.
Record Mask: Mask an area which won’t be seen during playback.
All Mask: The area will be masked in live view and during playback.
How to set a video mask:
1. Click “mask area” in Record Mask or All Mask modes, Left-click and drag the mouse to select a mask area; up to 4 areas are can be set .
Double left-click to clear the mask area.
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2. Right Click to exit to front page, and save it.
(2) Video Channel Adjustment
Click “ Video Adjust” to modify the video parameters.
Adjusting methods:
1. Select a Channel Number.
2. Left-click the “ ” or “ ” to change the value or drag the bar left or right.
(4)
CH Name Pos
Click “CH Name Pos” to switch channel name position, the channel name position is set to top left as default.
6.6.3.2.
Sequence
Select “Settings Management” > “Output”> “Sequence” to enter Sequence interface.
Steps for setup:
1. Check “Sequence” to enable the feature.
2. Set up the sequence period by entering the desired time within the available range: 3-60 seconds
3. Set up the sequence format, the default is 1 image, but you can choose between 1/4/8/9/13/16 image/s by clicking on the respective
icons.
4. Set up the channel sequencing. The default starting channel is Channel 1. User can select a different starting channel and adjust the
order of channels by clicking the “ ” button to select another channel number from the drop down menu. If there are multiple screens,
you can click the “ ”or“ ” button and then enter the number of screens to sequence and set up the channel sequence.
5. Click “Save” to save the settings.
(PLEASE NOTE: the sequence feature is active only when the system is in locked down state)
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6.6.3.3.
Output Mode
Output: Change the image color and brightness on your monitor.
6.6.4.
Network
After login, click “Settings Management” > “Network Setting” to enter the interface shown below:
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6.6.4.1.
Network Settings
From the Main Menu > “Settings Management” > ”Network setting” > ”Network ” to enter the interface shown below:




There are four different ports: Command port, HTTP port, update port, RTMP port.
HTTP ports: Internet Explorer port (system default: 80), the format for Internet Explorer is “http://IP”. When switched to another
port, the format for Internet Explorer access should be “http://IP:port number”
Command port: Default 8101; range from 8000-9000.
Internet Diagnosis: Check the current NVR network. User can repair the network.
6.6.4.2.
DDNS Service
After entering the Network Settings Interface, select “DDNS” to enter the DDNS settings interface, as shown below:

Domain: Select super-ddns server, select “Default”(Default Domain is the device’s last 8 bits of the MAC address. For example, If the
MAC address in “system info” is e4:7d:5a:00:29:47, then the domain is 5a002947 ). Click “login” to auto-register a domain. You can
also type in any domain that has not been used before, then click “login” to auto-register the domain.
For ORAY/Meibu/FreeDNS/no-ip/ Dyndns domain names: sign up for a domain name on their official web site, and enter the
correct required information in the NVR click “save”. The registered domain name can be used to access the device from pc/laptop
or phone app. Set up the username and password you registered for on any of those sites, save the setting and then the system
will be able to update the domain name.
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
DDNS test: Checks if the registered domain account is available.
6.6.4.3.
Dial-up Internet Settings(Only supported by GW22XX series models)
After entering the “Internet Settings” interface, select “PPPOE” for Dial up Settings interface, as shown below:
Please note, your PPPOE username and password can only be obtained from your Internet Service Provider.





Username: ADSL account username.
Password: ADSL account password.
Auto Reconnect: When this feature is selected, ADSL will automatically redial after disconnect.
Click “Save” to save the credentials.
For 3G dial up connections, insert the 3G network adapter to the USB port and select “3G Dial-up Connection” on the PPPOE
interface,follow up by entering your username and password. Choose the corresponding network type according to the 3G
network adapter you're using, click on “Connect” to connect via 3G dial-up connectivity. If the dial-up fails, check to see if it's caused
by any of these problems:
● A. Make sure that the 3G network card is on the EC1260/EC1261/EC122/E261/E353/E153 network.
● B. Make sure that the 3G wireless adapter is compatible with your SIM card.
● C. Make sure that you have entered the right network standard for your phone card.
● D. Make sure that “3G Dial-up Connection” is selected, you can enter “card” for the password or just omit this area of information.
PLEASE NOTE:
1. All specific information of the required fields including that of the “APN” and “Dial up Connection” must be obtained from your ISP.
1. After setting up the username and password for the first time and choosing the “Auto Connect” setting, the initial connection needs to
be done manually.
6.6.4.4.
Email Settings
After entering the “Network Settings” interface, select “Email Settings” to enter the ‘Email Settings’ interface, as shown below:
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The available email alarms include: Motion detection, video loss, hard disk errors and disk full. For selected alarms, notifications can be
sent to your email inbox when an alarm is triggered.
Setting up Email notifications








Input your Email server.
Input user name, which should be email address chosen as the sender email address and password for that email account.
Input Sender Email and Receiver Email addresses.
Receiver email can be multiple email addresses, separate the addresses with “;”. Limited to 256 characters total.
Port is 25 by default. Please check with your e-mail provider for the correct port number.
Set the e-mail upload period. If multiple alarms are triggered within the same period, only the first alarm will send out an email
notification.
Click “Save” when done.
Turn on SSL if required by your email provider.
6.6.4.5.
Advanced Settings
The UPNP (Universal Plug and Play) feature is able to automatically open ports; enabling WAN access to the NVR on user’s LAN network.
In the “Advanced Settings” interface, select “UPNP” and click “setting” to enter the interface.
The steps to use UPNP to access a NVR camera are as follows:
1. Set up the NVR network IP address to the same network segments as the router. DHCP is recommended when using UPNP.
2. On the UPNP interface, check the “Turn on UPNP” option to activate the UPNP feature. If the user wants to add additional
ports, please click on the “add new” option.
3. Click “Add new” button to enter the “UPNP PAT add” interface. User can set up the service name and choose the appropriate
protocol (TCP/UDP), NVR port number and router port number (for your own convenience, you can set the router port to be
the same as the NVR port). After setting up the parameters and saving the settings, you can now return to the main UPNP
window.
4. From there you will see a newly added port mapping, and see the addition on the UPNP settings interface (please note: for
some routers, there may not be that list where the UPNP option is displayed). To verify whether or not UPNP is in effect,
please use a website such as canyouseeme.org to verify port status.
PLEASE NOTE:
1. UPNP needs to be supported by the router. If UPNP is not supported by the router, please setup port forwarding on the router
or set up DMZ.
2. The HTTP port, Command port, and RTMP port need to be forwarded in the router for Online live view.
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6.6.4.6.
Cloud Services
Click “Network setting” > “Cloud service”
● Turn on/off “IVView”: Check “Turn on IVView” click “Save” to activate the feature. When activated successfully, you can see the status
change from “Offline” to “On-Line”.
● Download the mobile client: Scan the QR code to download the mobile App.
● Add your device:Scan the QR Code on the right to add the device to the App.
PLEASE NOTE:
-Before adding your device, register an account through the mobile App.
-You can download a quick guide from our website to help you with app connection.
-The Cloud interface can be accessed from the ‘Start up Wizard”, the status bar and from the Internet settings.
6.6.4.7. Network Bridge(Only supported by GW3216E-16P、3232E-8S )
A network bridge is a computer networking device that creates a single aggregate network from multiple communication networks or
network segments. There are two different network segments on the NVR models with built-in POE switch or SDA ports. The “Bridge”
function will bind the network segments together, allowing users to access cameras directly from a PC on the network.
Navigate to “Network” setting, click on “Bridge” to open the setting interface.
Enable/disable bridging: click on enable to enable the feature.
Note:
1) The interface will lock after you enable the bridge function. The interface will unlock after you disable it.
2) In bridge mode, all cameras will be offline and stop recording.
3) Only one NVR’s bridge mode can be activated at once.
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4) Do not connect the LAN port, PoE Port,and the SDA port in the same network.
5) After bridge mode is enabled, cameras found are the ones connected to either the built-in PoE switch or the cameras connected to the
SDA port.
6) PC needs to be on the same network segment as the cameras.
6.7.
HDD Management
“Main Menu” > “HDD Management” to enter the HDD Management interface.
User can check the hard drive’s basic information, HDD Group, Storage setting and SMART information.
6.7.1.
Basic Information
7) Basic information: Displays the information for each Storage Device, HDD or USB, The system only supports FAT32 format.
8) Disk attributes: There are two attributes ─ R-W (Read and Write) and R-O(Read-only). User can change the attribute from R-W to R-O
in order to prevent data loss. How to Set: Click the icon “ “ select “Yes” on the pop up window to change its attribute.
9) HDD format: Select the HDD you want to Format or choose “All format” to clear and format all HDD storage.
PLEASE NOTE: Format the HDD when installing the HDD to the NVR the first time. System will not record video if HDD is not formatted.
6.7.2.
HDD Group
Setting an HDD Group allows the selected channel to be stored in a certain HDD.
Click “HDD Group” to enter the following interface:
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The interface shows the info of each group; click “Edit” to change settings.
HDD NO: Assign HDD number to the group.
Rec: Assign the channels to be stored in this HDD group.
Available Record Time: Max recording time in the remaining storage for the HDD group.
6.7.3.
Storage Settings
Select “Storage Device” on the Disk Management settings interface, as shown here:





Overwrite images: “Auto” is recommended. “Auto” will automatically overwrite the earliest records when the HDD is full, if the
setting is on “Manual”, user needs to confirm to overwrite when prompted by the disk full alert. The device will stop recording until
you confirm to overwrite the disk.
Triggering time: Set a schedule to check the HDD storage.
Channel No: Choose the channel whose data will be automatically deleted when the HDD is full.
Select “Enable” to activate recorded data auto-delete function.
Recording saving days: set how many days the data will be stored. (For example: if set for 7 days, the system will delete the 1st
day’s data on the 8th day)
PLEASE NOTE: When the file or disk has been set as “locked down” or “read-only,” data cannot be overwritten or deleted.
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6.7.4.
SMART
“Main Menu” > “HDD Management” as shown below:
Click SMART to show the HDD model, serial number, hardware version, temperature, health condition and other SMART attributes and
status.
6.8.
System Information
System information interface is as shown below:
6.8.1.
Device Information
Displays NVR information such as: device model, software version, hardware version, IP address, MAC address, language, etc., as shown
below:
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6.8.2.
Channel Status
Quickly check the current status of all channels. Display the camera’s IP address, Protocol, resolution and Bitrate. Click on the“
icon to flip through the pages, as shown below:
6.8.3.
Alarm Status
The alarm interface is as shown below:
Displaying the alarm information for each channel, including motion detection alarms (in yellow), video lost alarms (in blue).
Click on the Status indicator in the navigation bar to go to the Alarm status interface. Click “Alarm Clear” to clear all alarms.
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” or “
”
6.8.4.
Online Status
Displays: All current logged in user accounts, users IP address, login time.
6.8.5.
Log Inquiry
System login inquiry, as shown below:

Please note: The system supports a maximum of 524032 log entries; each log can be saved for 1023 days maximum.
6.9.
System Maintenance
From ‘Main Menu’ > “System Maintenance” menu is as shown below:
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6.9.1.
Quick Settings
6.9.2.
Management
Quick settings will bring up the Start- up wizard, allowing quick set-up of the “Cloud service”, “Time Setting”, “Network Setting”, “HDD
Mgr”, “IPC management”, “Code parameter”.
Note: Please click “save” to apply changes.
The default username is “admin” the default password is 888888. The admin account has full authority on the device and is able to
establish up to 15 additional user accounts. The admin account must determine the access permitted for each additional user account.
For system security, it is recommended to change the default password.
User Account Management:

Add/delete user account: Click “Add” to add an account to the User Account List. Click “Delete” to delete an account.

To edit the password: Click “Edit” to change the password.

Supports MAC and IP address binding; when set, only the PC with specific MAC address can remote access the device.
6.9.3.
Factory Default Settings
6.9.4.

Upgrade
To reset to factory settings: choose an individual category or categories to be reset, or reset all for full reset.



Before upgrading firmware, please backup important video files and data. Note the current firmware version in order to restore
it if the upgrade attempt fails. If you encounter any problem or do not need the new features of the newest version, then stop
the upgrading process.
Please ensure that the internet connectivity and the power supply are both stable before upgrading. Any connection failure or
power outage occurring during the process will result in an upgrade failure.
Before upgrading, please confirm that the file is compatible with your device. Please check the information such as device
model and boot interface. If you are unsure about the compatibility, please do not execute the process.
Please do not modify the firmware in any way. Support will not be provided if the firmware is modified.
There are three ways to upgrade the firmware (please read the instructions carefully):
 Upgrade through Web Browser.
 Upgrade via USB device.
 Upgrade via FTP.
6.9.4.1.


Remote Upgrade from Web Browser
Type the IP address of the NVR in your browser. Login to the system.
Click “Configuration” (top of screen), click “Maintenance” (from the list on the left) click “Browse” to upload the file
“Upgrade.bin”
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
Click “Upgrade” After successfully upgrading, the admin password will reset back to default.
6.9.4.2. Upgrade via USB Device
The upgrade steps are as follows:
 Copy the upgrade.bin file into the root directory of the USB/flash drive. The flash drive must be in FAT32 format.
 Connect the flash drive to the NVR, the NVR will pop-up a message, confirm it.
 After upgrading successfully, the device will pop up a message box displaying “Local Upgrade Complete”. The device will restart.
 After successfully upgrading, the admin password will reset back to default.
6.9.4.3. Upgrade via FTP
The upgrade steps are as follows:
 Double-click the FTP server software on your computer and follow the Start-up Guide to establish an account name and password on
the server.
 Designate a root directly on the hard drive where the upgrade file is located, set up the access ability for each account (access to
downloading must be set up).
 After finishing the setup process, the system automatically directs you to the server settings to set up the server IP address and server
port.
 Turn on the FTP service.
Left-click on “System Maintenance” at the main menu, select “Upgrade via FTP” under “Upgrade Management”, as shown below:
 Enter the FTP server information.
 Save the settings and click FTP upgrade.
(PLEASE NOTE: File route is the location of the upgrade file. For example, if you set the root in partition D and created 22XX folder and
place the upgrade.bin firmware in it, the route will be D/22XX/upgrade.bin)
6.9.5.
Import and Export
This function allows users to copy all settings from one NVR to another NVR an external USB drive is required to save the setting.
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6.9.6.
Schedule Restart
Click “Main menu”→ “System Maintenance”→ “Schedule Restart” to enter the interface of ‘Scheduled Restart’, as shown below:
To enable schedule restart, click the ‘Scheduled Auto Restart’ box and save the setting. When it's time to restart the device, a notice will
display “It is now time for a scheduled reboot, do you want to reboot the device now.” Click on “Yes” to confirm restart or “No” to cancel
it. The system will automatically reboot itself after 20 minutes if no choice is made.
6.9.7.
System Shutdown
Click “Main menu” → “System maintenance” → “System Shutdown” to log out and power off or restart the device. The interface is as
shown below:




Logout: This option will logout the user and locks down the device.
Shutdown: select “Shutdown”, and select “Yes” at the pop-up window to shut down the system.
(PLEASE NOTE: To turn the system back on, please turn the power switch in the back of the NVR to off then back on).
Restart: click “Restart”, the system will restart.
7. Introduction to Web View
Please Note: Set the firewall security level to low or medium if error occurs.
Disable or uninstall any browser add-ons, if the web interface is not behaving as it should.
Please make sure DirectX9.0 is installed. Internet Explorer version 6.0 or newer and Adobe Flash Player is required.
(A) Access the device via LAN
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1. From a computer or laptop on the same network as the NVR, bring up a command prompt (terminal if using a Mac). Ping the NVR’s IP
address (see 6.6.4) to make sure it is accessible.
2. The NVR and PC should to be in the same IP segment, for example, their IP addresses should both be 192.168.0. XXX. If the NVR’s IP
address is not on the same IP segment, for example 192.168.2.XXX, please make sure DHCP is enabled or manually change the NVR’s IP
address to the same IP segment as the PC. (see 6.6.4). If the NVR and your PC is on the same IP segment but you cannot access the NVR,
please consult your network administrator.
3. Enter the NVR’s IP address in the address bar on Internet Explorer or a browser of your choosing in the format of “HTTP://(your IP
address)” or “HTTP://(your IP address : the port number)”
(B) To access the device via WAN:
Method 1:If there's a static WAN IP address available, the user can assign the static IP to the NVR and access the NVR directly using the
static IP address, from a browser, phone application or Client software. However, this is not recommended because the NVR does not
have a firewall and direct Internet access opens the NVR to attacks.
Method 2: If there is PPPOE connection available, click “Menu”→“Internet Settings” →“PPPOE Settings” to enter the interface. Once all
the information is entered, please use the IP address provided by your PPPOE provider to access the device.
Method 3: Port forward the device on the router, then connect through the WAN IP address using a browser, phone application or Client
software.
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