Slide 1 - STIE IBMI Medan

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Starting Up
A. Imagine you have to entertain a group of foreign businesspeople. Which of
the following activities would you choose ? what would you add ?
• Historic sites
• Opera/concerts
• Motor racing
• Bar/nightclub
• Wine tasting
• Golf
• Theatre
• Horse
• Football
B. Match the six most popular UK events of corporate entertaining to the
photographs above.
1. The Grand Pix
3. The Open Golf Championship
5. Royal Ascot
2. Wimbledon
4. The Chelsea Flower Show
Henley Regatt
C. Many companies spend a lot of money on corporate entertaining.
Do you think the money is well spent ? why or why not ?
A.Put the following into a logical order for entertaining in a restaurant.
a) Look at the menu Ask for the bill (BrE) / check (AmE)
b)Book a table (BrE) / Make a reservation (AmE)
c) Leave a tip
d)Have the main course
e) Have a dessert
f) Order starter
g)Have an aperitif
Write the foods below under the correct headings. Add some words of your own.
Lamb broccoli egg
banana beef
crabs beans
Melon pasta
lemon tomato lobster fish
potato cheese
Onion veal
chicken prawns apple mussels orange rice
Other foods
What are some typical dishes from your country ? how would you describe them to
a foreign visitor ? use some of the adjectives below and the nouns from exercise
B.Study these example.
•It’s a kind of seafood/vegetable
•It’s a bit like chicken/lamb
Boiled fried
rare Medium rare
•It’s quite spicy/rich
•You can eat it with rice/pasta
grilled roast
delicious tasty
well done
A. Match the option in the first box with the drinks in the second box. For
example, black or white coffee. Add other drinks.
1. Black/white
3. red/white
2. Still/sparkling
4. single/double
6. with milk/lemon
a) Beer
c. Water
e. coffee
b) Wine
d. Tea
f. whisky
B. Work in pairs. Imagine you are offering a guest a drink. Use work
from Exercise D.
A. How important is corporate entertaining in your :
a) Country ?
b) industry/organisasion ?
B. Skim the article below. Then decide which of
these headlie is to :
By Ken Hijino and David Ibison
Hisako Saka, a hostess at a bar called
Bouquet in Tokyo's high-class
entertainment area, is complaining.
Customers go home before the last train
and order far fewer drinks. They are
less cheerful and talk about
restructuring all the time she said.
'Fewer girls are deciding to become
hostesses. my salary has halved .
corporate entertaining is in steep
decline . Newly released figures from
japan's National Taxation
Administration have revealed that
Japanese companies spent 13.3 percent
less on entertaining and gifts in the year
to last january than in the previous
The latest figures show spending on
entertainment is at its second lowest
level since records began in 1961. the
decline indicates that the high spending
days of the 1980s are over and that a
new phenomenon - cost control - has
entered the corporate dictionary .
As the credit environment has tightened, losses have
multiplied , restructuring has taken hold and the
concept of shareholder value has crossed the pacific,
leading to entertainment budgets being cut. in the boom
days some executives would think little of running up a
£7,000 bill in one night entertaining an important client.
These days the entertainment still goes on but at more
modest establishments . cheaper restaurants are busier
and karaoke parlous are being chosen over expensive
Kunio sato, a bar owner for the past 35 years in Ginza,
Tokyo's moat famous entertainment area, said sadly,
Companies are much stricter these days with what they
will let their employees spend compared with the old
The cost cutting does not end at the bar. Some of japan’s
huge conglomerates have cut down ritual corporated
gift giving. Budgets for gift at new year have, in some
cases, been cancelled, forcing employees to buy the gifts
themselves, according to an employees at one large
From the outside, the discovery by Japanese companies
of basic cost control can be seen as an encouraging
development in an economy that had previously let
spending run wild.
Now read the article carefully. Are the following statements true or false
•The number of bar hostesses is increasing
•Spending on entertainment is the lowest since 1961
•Saving money is now important to businesses in japan
•Entertaining in restaurants and karaoke bars is still important
•Nightclubs are less important for entertaining than in the past
•Employees prefer to pay for corporate gift giving themselves at New Year
Find words or phrases in the article which mean :
•Reduced by 50% (paragraph 2)
•Decreasing rapidly (paragraph 2)
•Reorganising a company (paragraph 4)
•A plan of how to spend an amount of money for a period of time (paragraph 4)
•Economically good times (paragraph 4)
•A large business organisation of several companies (paragraph 7)
Corporate the situation in japan with what happens in your own country or company.
A multi-word verb is a verb and one or two particle ( preposition
or adverbs ) . Look at the following examples from the text.
....executives would think little of running up a E7,000 bill...
Some of japan’s huge conglomerates have cut down ritual
corporate gift giving.
 It may be possible to guess the general meaning of the multi
word verb above . However , sometimes a new meaning is
created .
I had to turn down their offer of dinner . (=refuse )
 Some multi word verb can be separated from their particles .
I called off the meeting , or i called the meeting off . (=cancel )
 .Some multi word verb cannot be separated .
She paid for the drinks , not she paid the drink for
Match the multi-word verbs in sentences 1 to 8 with their definitions a) to h).
•Alice a looking after some visitors from taiwan
a) see the sights
•They want to look around the city before they go
b) arrive/appear
•We look forward to welcoming their cheif executive
c) get involved in
•Our sales manager is taking them out tonight
d) give attention to
•We hope all staff can take part in the visitor programme
e) accept (an offer)
•We’d like to take up your invitation to visit you nest year
f) wait with pleasure
•We changed the hotel booking when several extra visitors turned up
g) entertain
•It was a shame to turn down their invitation to the sales conference
h) refuse
Tick the correct sentences. Correct the mistakes in the other sentences.
•She turned me down
•Her secretary looks her after really well
•I looked the warehouse around
•They took us out to an excellent restaurant
The visitors turned very late up
Complete this story with the multi-word verbs given below.
I was really worried when i had to meet our new sales team in tokyo as it
was my first time there. No one (....)1 at the airport to meet me. Sachiko, the
person meeting me, had been given the wrong information. When we finally
met, she (....)2 me really well. The next day we (....)3 the retail outlets, and I
actually (....)4 their sales meeting on the last day. In the evening the sales
team offered to (....)5 for dinner, but I had to (....)6 because I was really tired.
However, i’m really (....)7 my next visit, and I’ll certainly (....)8 their offer of
dinner next time.
•a) looked around b) turned up
c) turned down
•a) looked around b) looked forward to c) looked after
•a) looked around b) looketd forward to c) looked after
•a) took care of
b) took part in
c) took up
•a) take me out
b) look after me
c) turn me down
•a) take care of them b) turn them down
c) turn up
•a) looking after
b) looking forward to c) looking around
•a) take up
b) turn up
c) turn down
what do you say to a business contact when :
•you introduce yourself ?
•you introduce another person ?
•you are introduced to another person ?
Look at the expressions below. Which are said by
•a host? b) a guest?
Label each expression either H (for host) or G (for guest).
•Can i get you a drink?
•Yes, it’s just down there on the left
•It all looks good,what do you recommentd?
•Would you like me to show you round?
•Help yourself to some food
•Yes, please. I’ll have a white wine
•Can I give you a lift to the airport?
•Yes, I’d love to see some of the sights
•Could you tell me where the toilet is, please?
• It’s very kind of you to offer, but there’s a taxi coming at 11.00
E. Match the sentences from exercise D in logical pairs. For example,
Can I get you a drink ? (1)
Yes, please. I’ll have a white wine (6)
Introducing people
Jurgen, this is Lisa
Anita, do you know Dr Olafson?
Have you met Nigel?
Peter, I’d like you to meet Steve jones
Making small talk
‘how’s business?’ ‘we’re having a great year’
‘how are things?’ ‘it’s really busy at the moment’
Pleased to meet you
Nice to meet you
Good to see you again
Could I use your phone, please?
Do you mind if I take one of your
Can I give you one of my cards?
would you like to have dinner with us
tomorrow night?
Work in pairs. Role play the conversation below.
You are at a conference. You recognise someone you met a conference two year ago.
Introduce yourself and make small talk. Use your role card to prepare for the conversation.
Participant A
•You met B two years ago at a conference on Customer Care in Frankfurt
•You own a small firm which sells office equipment
•It’s your first day at the conference - you arrived late last night
•You haven’t seen the city yet
•You are staying at the grand hotel in the city centre ( a good choice : room service and the
facilities are excellent)
•You are leaving in three days time
•You think the conference will be very interesting
Participant B
•You met a two years ago at a conference on Customer Care in Frankfurt
•You are the sales manager fo a large telecommunications company
•You hav been at the conference for three days
•You have visited the city (beautifull old cathedral, interesting museum, excellent restaurants,
but very expensive)
•You are staying at a small hotel outside the city (a bad choice : room too small, to far from the
centre of the city)
•You are leaving tomorrow
•The conference is boring – the speakers talk too much and go overtime

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