ManageEngine EventLog Analyzer :: Help Documentation - ZMA

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ManageEngine EventLog Analyzer :: Help Documentation
Table Of Contents
INTRODUCTION...................................................................................................4
About EventLog Analyzer .............................................................................................. 5
Release Notes ............................................................................................................... 6
INSTALLATION AND SETUP ..............................................................................8
System Requirements ................................................................................................... 8
Prerequisites................................................................................................................ 11
Installing and Uninstalling ............................................................................................ 13
Starting and Shutting Down ......................................................................................... 15
Accessing the Web Client............................................................................................ 17
License Information ..................................................................................................... 18
GETTING STARTED ..........................................................................................19
Adding Hosts ............................................................................................................... 20
Adding Cisco Devices.................................................................................................. 25
Analyzing Application Logs.......................................................................................... 26
Simulating Event Logs ................................................................................................. 27
USER INTERFACE.............................................................................................28
Using the Dashboard ................................................................................................... 28
Using The Sub Tab...................................................................................................... 30
Using The Left Navigation Pane .................................................................................. 31
Dashboard View Customization................................................................................... 33
GENERATING EVENT REPORTS .....................................................................35
Viewing Events for a Host............................................................................................ 37
Viewing Top Hosts....................................................................................................... 38
Viewing User Acitivity (PUMA) Reports ....................................................................... 40
Generating Compliance Reports ................................................................................. 42
Adding New Compliance ............................................................................................. 47
Viewing Event Trends.................................................................................................. 48
Generating Application Log Reports............................................................................ 49
Viewing IBM AS/400 System History Log Reports ...................................................... 62
Creating Custom Reports ............................................................................................ 63
Creating Custom Reports for AS/400 Hosts ................................................................ 70
Editing Custom Reports............................................................................................... 73
Using Advanced Search .............................................................................................. 76
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ManageEngine EventLog Analyzer :: Help Documentation
ALERT NOTIFICATIONS ...................................................................................79
Creating an Alert Profile............................................................................................... 79
Creating Alert Profile for AS/400 Hosts ....................................................................... 83
Viewing Alerts .............................................................................................................. 86
Editing an Alert Profile ................................................................................................. 87
CONFIGURING SYSTEM SETTINGS ................................................................91
Creating Host Groups .................................................................................................. 93
Viewing Host Details.................................................................................................... 94
Managing Alert Profiles................................................................................................ 96
Defining Database Filters ............................................................................................ 97
Defining Database Filters for AS/400 hosts............................................................... 101
Scheduling Reports ................................................................................................... 104
Creating a New Schedule .......................................................................................... 104
Archiving Log Files .................................................................................................... 106
Importing Log Files .................................................................................................... 109
Rebranding EventLog Analyzer Web Client .............................................................. 113
Working Hour Configuration ...................................................................................... 115
Configuring Compliance Reports Settings................................................................. 116
CONFIGURING ADMIN SETTINGS .................................................................121
Active Directory Configuration Settings ..................................................................... 121
Adding Different Users............................................................................................... 123
Adding a New User.................................................................................................... 124
Import AD Users ........................................................................................................ 124
EventLog Analyzer Configurations ............................................................................ 126
Setting up the Mail Server ......................................................................................... 129
Configuring Email Alert for EventLog Analyzer Failure.............................................. 130
Changing Account Settings ....................................................................................... 132
Accessing the Database ............................................................................................ 133
Viewing Server Diagnostics ....................................................................................... 134
SMS Settings ............................................................................................................. 135
TIPS AND TRICKS ...........................................................................................136
Frequently Asked Questions...................................................................................... 136
Troubleshooting Tips ................................................................................................. 142
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OTHER TOOLS AND UTILITIES......................................................................150
Working with SSL ...................................................................................................... 150
Configuring MSSQL Database .................................................................................. 152
Migrating EventLog Analyzer Data from MySQL to MSSQL Database ..................... 155
Migrating EventLog Analyzer Data from MSSQL to MySQL Database ..................... 159
Moving EventLog Analyzer's database to different directory in the same server ...... 162
Moving EventLog Analyzer Server installation to another server .............................. 164
DISTRIBUTED EDITION - MANAGED SERVER INTRODUCTION EVENTLOG ANALYZER DISTRIBUTED EDITION MANAGED SERVER ......166
Installing and Uninstalling - EventLog Analyzer Distributed Edition Managed Server167
Troubleshooting Tips - EventLog Analyzer Distributed Edition Managed Server ...... 170
ASK ME ............................................................................................................171
Using Ask ME ............................................................................................................ 171
Adding Custom Questions in Ask ME........................................................................ 172
CONTACTING TECHNICAL SUPPORT ..........................................................173
Reset Log Collector ................................................................................................... 175
Log Level Setting ....................................................................................................... 176
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ManageEngine EventLog Analyzer :: Help Documentation
Introduction
Event log management is an important need in almost all enterprises. Logs need to be
archived for the purpose of network auditing and more recently, to comply with various
regulations such as HIPAA, GLBA, SOX, and PCI. It helps organizations meet host-based
security information event management (SIEM) objectives. Apart from this, system
administrators look at event logs as a critical source for troubleshooting performance
problems on hosts and the network. Efficient event log analysis reduces system
downtime, increases network performance, and helps tighten security policies in the
enterprise.
What is EventLog Analyzer?
ManageEngine EventLog Analyzer is a web-based, real-time, event monitoring and
management solution that improves security and reduces downtime of distributed
servers and workstations on your enterprise network. It collects event logs from
distributed Windows host and, syslogs from UNIX hosts, Routers & Switches, and other
syslog devices using an agent-less architecture and generates graphs and reports that
help in analyzing system problems with least impact on network performance.
This User Guide will help you install EventLog Analyzer on your machine, and get familiar
with the EventLog Analyzer user interface. If you are unable to find the information you
are looking for in this document, please let us know at [email protected]
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ManageEngine EventLog Analyzer :: Help Documentation
About EventLog Analyzer
EventLog Analyzer collects, normalizes, and aggregates security, systems, directory
service, dns server and application log data from enterprise-wide Windows, Linux, and
UNIX hosts, and syslogs from Routers, Switches, and any other syslog devices.
The following are some of the key features of this release.
Feature
Description
Centralized event log management Application, system, and security event data is
collected from enterprise-wide and distributed
Windows, UNIX, and Linux systems, and syslogs
from Cisco Routers & Switches are stored in a
central database (MySQL database bundled with the
product).
Compliance reporting
Generate pre-defined compliance reports to meet
HIPAA, GLBA, SOX, and PCI requirements.
Automatic alerting
Define alerts based on event, event category, event
type, event ID, log message contents, host, or host
groups.
Historical trending
View trends of system events on a particular host or
host group. This is especially useful during
performance analysis.
Security analysis
identify unauthorized and failed logins, and errant
users. Such analysis helps to reduce the reaction
time to unforeseen events.
Host grouping
group hosts based on business needs, and generate
exclusive event reports and trend reports.
Pre-defined event reports
instantly generate reports on top events, top hosts,
etc. across hosts, host groups, users, and even
processes.
Customizable report profiles
build custom report profiles with specific event
filters and report format options.
Report scheduling
automatically generate reports at specified time
intervals and get them delivered via email.
Multiple report formats
generate and export reports in HTML, PDF, and CSV
formats.
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ManageEngine EventLog Analyzer :: Help Documentation
Release Notes
The new features, bug fixes, and limitations in each of the release are mentioned below.
• 6.2.0 - Build 6020 (GA)
6.2.0 - Build 6020 - Standalone Edition
The general features available in this release include all the features of EventLog
Analyzer Version 6.1.0 Build 6010 and
Features:
•
•
•
•
•
•
•
Reports for FISMA Compliance Controls
Enhanced usability of Compliance reports with fresh look and feel
Enhanced Report generation to handle more data
With the latest and improved reporting framework, the report
generation is faster
Alert generation on log collection failure from individual
hosts/servers
To trouble shoot connectivity, Ping host option provided for syslog
servers
To trouble shoot, connectivity and actual log fetching, Instant Scan
option provided for AS400 machines
Bug Fixes:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
The following bugs realted to analysis of AS400 machine logs have
been fixed:
JobName and UserName is swapped for the Joblogs. This issue
is fixed.
In Internet Explorer browser HTTPS mode, could not view the
direct exported PDF/CSV formats. This issues is fixed.
'Stack of exception' on archiving of AS400 logs is fixed.
'AS400 custom report changes does not take effect' issue is
fixed.
Scheduling PUMA report for guest user is not disabled. This issue is
fixed.
The issue of 'late alert generation in some cases' fixed
Linux UpdateManager script issue fixed.
When criteria contains multiple exceptions, Custom Report
generation is not proper. This issue is fixed.
Fixed the issue, wrong message under Dashboard welcome page.
Fixed the issue in 'Tell a friend' link behavior.
Hostname passed in URL can be removed for Detailed Host
Reports. This issue is fixed.
If 'Criticality' in message field is added for 'SMS', the actual
criticality is not sent. This issue is fixed.
When evt file with file name '*.Evt' is imported, it shows blank
page. This is the result wrong date under LogRecord EndTime. This
isuue is fixed.
During user name and password verification, the UI broke. This
issue is fixed.
When creating SIF in HTTPS mode, 'dbInfo.log' is not created. This
issue is fixed
'Licensing Details' under 'Server Diagnostics' is displayed for 'guest'
user. This issue is fixed.
Managed servers in the distributed setup get License Renewal
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ManageEngine EventLog Analyzer :: Help Documentation
•
•
•
•
•
alerts. This issue is fixed.
In Custom report profile creation, 'AND' criteria for 'Log message
Except' is not working. This issue is fixed.
During every log fetching, a residue log is sent to EventLog
Analyzer, after filtering. This issue is fixed.
The issue, Forwarder ports not included in resource checker utility,
is fixed.
Good number of I18N issues fixed.
FIxed 'Heapspace OutOfMemory' issue.
Known Issues:
•
•
•
•
•
Drill down for the source with special character in All Events tab will not work
AS/400 custom reports created in builds 6001/6002 is partially supported
After converting StandAlone Server to Managed Server, custom report generated
prior to conversion will not be shown in 'Last Generated Report'
Load Archive will not work if bcp of SQL Servers 2000 is used
Under All Events tab, the source name will be duplicated in installation with
MSSQL database
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ManageEngine EventLog Analyzer :: Help Documentation
Installation and Setup
System Requirements
This section lists the minimum system requirements for installing and working with
EventLog Analyzer.
•
•
•
•
•
Hardware Requirements
MySql Performance Improvement Parameters
Operating System Requirements
Supported Platforms & Devices
Supported Web Browsers
Hardware Requirements
For 32 Bit Installation
The minimum hardware requirements for EventLog Analyzer to start running are listed
below.
• 1 GHz, 32-bit (x86) Pentium 5 processor or equivalent
• 1 GB RAM
• 1 GB Hard disk space for the product
For 64 Bit Installation
The minimum hardware requirements for EventLog Analyzer to start running are listed
below.
•
•
•
2.80 GHz, 64-bit (x64) Xeon® LV processor or equivalent
1 GB RAM
1 GB Hard disk space for the product
EventLog Analyzer is optimized for 1024x768 monitor resolution and above.
*The following table recommends the disk space and RAM size requirements of the
system where EventLog Analyzer is installed. The disk space and RAM size requirements
depends on the number of host sending log information to EventLog Analyzer, the
number of host log records received per second or the host log data received per day by
EventLog Analyzer. The calculation is worked out for 100 hosts and an average log
record size of 350 bytes..
Log Records Rate or
Volume
100/sec or 3 GB/day
500/sec or 14 GB/day
1000/sec or 28 GB/day
RAM Size
1 GB
2 GB
4 GB
Hard Disk Space Requirement Per Month
to Archive Logs
300 GB
1440 GB
2880 GB
MySql Performance Improvement Parameters
For better performance, you can replace the existing MySQL parameters mentioned in
startDB.bat/sh, available under <Eventlog Analyzer Home>\bin directory, with the
following MySQL parameter changes corresponding to the EventLog Analyzer servers
RAM Size
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Hardware RAM Size
1 GB
2 GB
3 GB
4 GB
MySQL Parameter Changes
Default configuration as given in
startDB.bat/sh
" --innodb_buffer_pool_size=1200M "
" --innodb_buffer_pool_size=1500M "
" --innodb_buffer_pool_size=1500M "
Operating System Requirements
EventLog Analyzer can be installed and run on the following operating systems (both 32
Bit and 64 Bit architecture) and versions:
1. Windows™ 2000, XP, Vista, 7, 2000 Server, 2003 Server, 2008 Server & 2008 R2
2. Linux - RedHat 8.0/9.0, Mandrake/Mandriva, SuSE, Fedora, CentOS
3. Ability to run in VMware environment
Note: Note: If EventLog Analyzer is installed in SuSE Linux, then ensure that in the
mysql-ds.xml file, present under <EventLogAnalyzer_Home>/server/default/deploy
you replace localhost mentioned in the following line : <connectionurl>jdbc:mysql://localhost:33335/eventlog</connection-url> with the corresponding IP
Address or DNS resolvable name of the current system where EventLog Analyzer is
installed.
Supported Platforms & Devices
EventLog Analyzer can collect and report on event logs from the following operating
systems and devices:
1. Windows™ NT/2000/XP/Vista and 2000/2003/2008 Server
2.
3.
4.
5.
6.
7.
8.
Linux - RedHat, Debian
UNIX - Solaris, HP-UX
IBM AS/400 - Variants V5R1, V5R2, V5R3, V5R4, V5R5 and V6R1
Cisco Switches and Routers
VMWare - Syslog of versions
DHCP - Windows and Linux
SNARE for Windows
The logs of the following applications can be processed:
•
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IIS W3C Web Server
IIS W3C FTP Server
MS SQL Server
Oracle 10 G Release 2 (10.2.0.3) - Audit Logs
DHCP Windows Logs
DHCP Linux Logs
•
•
For analyzing logs from Windows NT machine, WMI core should have been
installed in the Windows NT machine.
Syslogs received from SNARE agents for Windows will be displayed as
Windows hosts.
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Supported Web Browsers
EventLog Analyzer has been tested to support the following browsers and versions:
1.
2.
3.
4.
Internet Explorer 5.5 and later
Netscape 7.0 and later
Mozilla 1.5 and later
Firefox 1.0 and later
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ManageEngine EventLog Analyzer :: Help Documentation
Prerequisites
Before setting up EventLog Analyzer in your enterprise, ensure that the following are
taken care of.
In the non-NATed firewall setup, ensure DCOM is enabled on the host machine to be
monitored. (DCOMCNFG > Default Properties > Enable Distributed COM).
In the NATed firewall, forward the logs in the syslog format using the third party utility
like SNARE.
Ports to be freed
EventLog Analyzer requires the following ports to be free:
Port
Number
Usage
This is the default web server port. You will connect to the EventLog Analyzer
from a web browser using this port number. You may change this port during
installation
These are the default listener ports. It is recommended that you configure
513, 514
hosts to send event logs to any one of these ports.
33335 This is the port used to connect to the MySQL database in EventLog Analyzer.
8400
EventLog Analyzer will be using the following ports:
Port
Number
Usage
Incoming Traffic Ports - Windows services DCOM, WMI, RPC will be using these
135, 445,
ports and EventLog Analyzer in turn use these services to collect logs from
139
Windows machines in default mode (Non-SysLog mode).
1024- Outgoing Traffic Ports - DCOM will use callback mechanism and uses random
65534 ports (1024-65534) and hence open the ports above >1024
EventLog Analyzer will be using the following ports:
Port
Number
5000,
5001
Usage
EventLog Analyzer will be using these UDP ports internally for agent to server
communication.
Ensure that the ports are free and not occupied by other local application
running in the machine.
These ports need not to opened in the Firewall
For IBM AS/400
Port Number
Usage
446-449,
8470-8476, Keep the mentioned ports opened to access IBM AS/400 machines.
9470-9476
Look up Changing Default Ports for help on changing the default ports used by
EventLog Analyzer
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ManageEngine EventLog Analyzer :: Help Documentation
Recommended System Setup
Apart from the System Requirements, the following setup would ensure optimal
performance from EventLog Analyzer.
• Run EventLog Analyzer on a separate, dedicated PC or server. The software is
resource-intensive, and a busy processor may cause problems in collecting event
logs.
• Use the MySQL pre-bundled with EventLog Analyzer that runs on port 33335. You
need not start another separate instance of MySQL.
•
As mentioned in the pre-requisites, for better performance, you can replace the
existing MySQL parameters.
Changing Default Ports
Changing the default MySQL port:
1. Edit the mysql-ds.xml file present in the
<EventLogAnalyzer_Home>/server/default/deploy directory.
2. Change the port number in the following line to the desired port number:
<connection-url>jdbc:mysql://localhost:33335/eventlog</connectionurl>
3. Save the file and restart the server.
Changing the default web server port:
1. Edit the sample-bindings.xml file present in the
<EventLogAnalyzer_Home>/server/default/conf directory.
2. Change the port number in the following line to the desired port number:
<binding port="8400"/>
3. Save the file and restart the server.
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ManageEngine EventLog Analyzer :: Help Documentation
Installing and Uninstalling
EventLog Analyzer is available for Windows and Linux platforms. It is available both in
32 Bit version and 64 Bit version.
Installation Procedure for various OS and CPU versions:
•
•
•
•
Windows 64 Bit version
Windows 32 Bit version
Linux 64 Bit version
Linux 32 Bit version
For more information on supported versions and other specifications, look up System
Requirements.
Installing EventLog Analyzer
EventLog Analyzer can be installed in three languages, namely, English,
Chinese and Japanese. There is a fourth option 'Other'. If the user wants
EventLog Analyzer to support the double byte (UTF-8) languages, the
user should select the 'Other' option during installation.
Windows 64 Bit version:
The EventLog Analyzer Windows 64 Bit version download is available as an EXE file at
http://www.eventloganalyzer.com/download.html
Windows 32 Bit version:
The EventLog Analyzer Windows 32 Bit version download is available as an EXE file at
http://www.eventloganalyzer.com/download.html
Rest of the installation procedure remains same for both 64 Bit and 32 Bit versions.
Double-click the downloaded EXE file, and follow the instructions as they appear on
tray icon, which provides
screen. Once the installation is complete you will notice a
you with the following options.
Option
EventLog
Server
Status
Start
WebClient
Shutdown
Server
The
Description
This option provides you details like Server Name, Server IpAddress ,
Server Port, Server Status.
This option will open up your default browser and connect you to the web
login UI of EventLog Analyzer Server, provided the server has already
been started
This option will shutdown the EventLog Analyzer Server.
tray icon option is only available for Windows !
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ManageEngine EventLog Analyzer :: Help Documentation
Linux 64 Bit version:
The EventLog Analyzer Linux 64 Bit version download is available as a BIN file at
http://www.eventloganalyzer.com/download.html
Linux 32 Bit version:
The EventLog Analyzer Linux 32 Bit version download is available as a BIN file at
http://www.eventloganalyzer.com/download.html
Rest of the installation procedure remains same for both 64 Bit and 32 Bit versions.
1. Download the BIN file, and assign execute permission using the command:
chmod a+x <file_name>.bin
where <file_name> is the name of the downloaded BIN file.
2. Execute the following command: ./<file_name>Bin
During installation if you get an error message stating that the temp folder does
not have enough space, try executing this command with the -is:tempdir
<directory_name> option, where <directory_name> is the absolute path of an
existing directory. ./<file_name>Bin -is:tempdir <directory_name>
Follow the instructions as they appear on the screen.
This will install EventLog Analyzer on the respective machine.
Uninstalling EventLog Analyzer
Uninstallation procedure remains same for both 64 Bit and 32 Bit versions.
Windows:
1. Navigate to the Program folder in which EventLog Analyzer has been installed. By
default, this is Start > Programs > ManageEngine EventLog Analyzer 6.
2. Select the option Uninstall EventLog Analyzer.
3. You will be asked to confirm your choice, after which EventLog Analyzer is
uninstalled.
Linux:
1. Navigate to the <EventLog Analyzer Home>/server/_uninst directory.
2. Execute the command ./uninstaller.bin
3. You will be asked to confirm your choice, after which EventLog Analyzer is
uninstalled.
At the end of uninstallation you will be taken to the Uninstallation Feedback
Form where you can provide reasons for your product uninstallation. This would
help us improve this product.
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ManageEngine EventLog Analyzer :: Help Documentation
Starting and Shutting Down
Once you have successfully installed EventLog Analyzer, start the EventLog Analyzer
server by following the steps below.
Starting EventLog Analyzer
Windows Application:
Click on Start > Programs > ManageEngine EventLog Analyzer 6 > EventLog
Analyzer to start the server.
Alternatively, you can navigate to the <EventLog Analyzer Home>\bin folder and invoke
the run.bat file.
Windows Service:
Ensure that the EventLog Analyzer application is installed as Windows Service. When you
install with single click, by default it will be installed as Windows Services. If you have
carried out custom installation, and chose not to install the application as Windows
Service, carry out the procedure to convert the application installation as Windows
Service. After this, carryout the following procedure to start Windows Service.
•
•
•
•
•
Go to the Windows Control Panel. Select Administrative Tools > Services.
Right-click ManageEngine EventLog Analyzer 6 and select Start in the menu.
Alternatively, select Properties. The <Service> Properties screen opens up.
In the General tab of the screen, check the Service status is "Stopped" and
Start button is in enabled state and other buttons besides are grayed.
Click Start button to start the server as windows service.
Linux Application:
Navigate to the <EventLog Analyzer Home>/bin directory and execute the run.sh file.
When the respective run.sh file is executed, a command prompt window opens up
showing startup information on several modules of EventLog Analyzer. Once all the
modules have been successfully created, the following message is displayed:
Server started.
Please connect your client at http://localhost:8400
where 8400 is replaced by the port you have specified as the web server port during
installation.
If the default syslog listener port of EventLog Analyzer is not free then EventLog
Analyzer displays "Can't Bind to Port <Port Number>" when logging into the UI.
Linux Service:
Ensure that the EventLog Analyzer application is installed as Linux Service. When you
install with single click, by default it will be installed as Linux Services. If you have
carried out custom installation, and chose not to install the application as Linux Service,
carry out the procedure to convert the application installation as Linux Service. After
this, carryout the following procedure to start Linux Service.
/etc/init.d/eventloganalyzer start
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ManageEngine EventLog Analyzer :: Help Documentation
Check the status of EventLog Analyzer service
/etc/init.d/eventloganalyzer status
ManageEngine EventLog Analyzer 6.0 is running (15935).
Shutting Down EventLog Analyzer
Follow the steps below to shut down the EventLog Analyzer server. Please note that once
the server is successfully shut down, the MySQL database connection is automatically
closed, and all the ports used by EventLog Analyzer are freed.
Windows Application:
1. Navigate to the Program folder in which EventLog Analyzer has been installed. By
default, this is Start > Programs > ManageEngine EventLog Analyzer 6.
2. Select the option Shut Down EventLog Analyzer.
3. Alternatively, you can navigate to the <EventLog Analyzer Home>\bin folder and
invoke the shutdown.bat file.
4. You will be asked to confirm your choice, after which the EventLog Analyzer
server is shut down.
Windows Service:
Ensure that the EventLog Analyzer application is installed as Windows Service. Carryout
the following procedure to stop Windows Service.
•
•
•
•
•
Go to the Windows Control Panel. Select Administrative Tools > Services.
Right-click ManageEngine EventLog Analyzer 6, and select Stop in the menu.
Alternatively, select Properties. The <Service> Properties screen opens up.
In the General tab of the screen, check the Service status is "Started" and
Stop button is in enabled state and other buttons besides are grayed.
Click Stop button to stop the windows service.
Linux Application:
1. Navigate to the <EventLog Analyzer Home>/bin directory.
2. Execute the shutdown.sh file.
3. You will be asked to confirm your choice, after which the EventLog Analyzer
server is shut down.
Linux Service:
/etc/init.d/eventloganalyzer stop
Stopping ManageEngine EventLog Analyzer 6.0...
Stopped ManageEngine EventLog Analyzer 6.0.
Check the status of the service again
/etc/init.d/eventloganalyzer status
ManageEngine EventLog Analyzer 6.0 is not running.
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ManageEngine EventLog Analyzer :: Help Documentation
Accessing the Web Client
EventLog Analyzer is essentially an event log management tool that collects, stores, and
reports on event logs from distributed servers and workstations on the network.
Once the server has successfully started, follow the steps below to access EventLog
Analyzer.
1. Open a supported web browser window
2. Type the URL address as http://<hostname>:8400 (where <hostname> is the
name of the machine on which EventLog Analyzer is running, and 8400 is the
default web server port)
3. Log in to EventLog Analyzer using the default username/password combination of
admin/admin.
Once you log in, you can start collecting event logs, generate event reports, and more.
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ManageEngine EventLog Analyzer :: Help Documentation
License Information
After you log in to EventLog Analyzer, click the Upgrade License link present in the
top-right corner of the screen. The License window that opens up, shows you the license
information for the current EventLog Analyzer installation.
The License window displays the following information:
• Type of license applied - Free or Professional or Premium
• Number of days remaining for the license to expire
• Maximum number of hosts that you are allowed to manage
Upgrading your License
Before upgrading the current license, make sure you have the new license file from
ZOHO Corp. saved on that system.
1. Browse for the new license file, and select it.
2. Click Upgrade to apply the new license file.
The new license is applied with immediate effect. You do not have to shut down
and restart the server after the license is applied.
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ManageEngine EventLog Analyzer :: Help Documentation
Getting Started
Once EventLog Analyzer has been successfully set up and started in your network, the
next thing to do is to start collecting event logs from hosts on the network.
As soon as you log in, you will see the Dashboard. If no hosts are sending event logs to
EventLog Analyzer, you will see a welcome screen with options to help you get started.
The options in the welcome screen will help you do the following tasks:
•
•
Add a Windows/Unix-host/Any syslog device or Cisco device to collect event logs
or syslogs.
Simulate event logs
To monitor Windows Events in ELA Linux Installation, you need to convert
Windows Event messages into Syslog messages. To convert the message you
have to use separate tool. To convert the message you have to use separate
third party tool. Please mail us to [email protected] for the
steps, if required.
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ManageEngine EventLog Analyzer :: Help Documentation
Adding Hosts
In order to collect event logs from various hosts in the network, you need to add them to
the list of hosts that EventLog Analyzer is currently collecting event logs from. The list of
hosts currently monitored is shown in the Hosts table on the Dashboard view of the
Home tab. You can add a new host by clicking the New Host link from the Dashboard,
the sub tab, or the Settings tab.
If EventLog Analyzer has been installed on a UNIX machine, it cannot collect event
logs from Windows hosts. However, third party applications can be used to convert
the Windows event logs to Syslog and forward it to EventLog Analyzer.
The default Host Types are Windows, Unix, IBM AS/400, Cisco Device and
Syslog Device. For adding custom/new host types click on the
the new host type name.
icon and enter
Default listener ports of EventLog Analyzer are 513 & 514. UNIX hosts already
configured to send data to the EventLog Analyzer on either of these ports will be
automatically added to the list of hosts.
• Adding Windows Host
•
Adding Unix Host
•
Adding IBM AS/400 Host
•
Adding VMware Host
•
Configuring the Syslog Service on a UNIX Host
•
Configuring the Syslog Service on a HP-UX/Solaris/AIX Host
•
Configuring the Syslog Service on VMware
Adding a Windows Host
1. From the Add New Host page, choose Windows as the Host Type.
2. Use the Host Name box to type a single host name, or a list of host names
separated by commas.
3. Select the Host Group to which the hosts need to be added. Click the
icon to
create a new host group.
4. Click the Pick Hosts link to select hosts auto-discovered from domains scanned
on the network.
1. Select the Login as Domain User checkbox if you want to use the login
credentials of the Domain Administrator.
2. If you cannot find a specific host in the domain, click Rescan the Domain to
rescan this domain alone
3. If you cannot find a specific domain, click Rescan the complete network to
rescan the entire network
You need to be logged in with Administrator rights to see the Pick Hosts option.
5. Enter the Administrator login name and password for the selected host
6. Click on Verify Login to ensure that the correct credentials are provided and
you are able to authenticate to the host machine.
7. Select the monitoring interval. This is the time interval after which event logs
will be collected from the host
8. If you are done, click Save to add this host and return to the list of hosts
monitored. If you want to add more hosts, click Save and Add More to add
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this host, and then add more hosts.
Collect Logs:
If you want to collect historic logs present in the Windows event viewer, click the
Collect Logs 'folder' icon on the top right side of the Add New Host screen. The
Collect Logs window pops down. In that, select the check box 'Collect Historic
Logs present in EventViewer' to collect the historic logs.
If the check box is selected, EventLog Analyzer will collect all the historical logs
present in the Windows Event Viewer.
If the check box is unselected, EventLog Analyzer will collect only the logs of the
past one hour.
Caution: Historic Log collection activity is CPU and Memory resource intensive. We
suggest you to use it judiciously.
Adding a UNIX Host
1. From the Add New Host page, choose Unix as the Host Type.
2. Use the Host Name box to type a single host name, or a list of host names
separated by commas.
3. Select the Host Group to which the hosts need to be added. Click the
icon to
create a new host group.
4. If you would like EventLog Analyzer to listen to a different Syslog Listener Port,
other than the mentioned 514 port,then you need to enter the port number
where the syslog or syslog-ng service is running on that particular (Cisco Device
or UNIX or HP-UX or Solaris or IBM AIX) host.
While adding multiple hosts, the Syslog Listener Port number that you enter, is
assumed as the port number of the syslog service for all the hosts.
5. If you are done, click Save to add this host and return to the list of hosts
monitored. If you want to add more hosts, click Save and Add More to add this
host, and then add more hosts.
The above steps for adding a UNIX host is also applicable for adding Cisco
Device (switches and routers) or any other Syslog Device provided you select
the Host Type as Cisco Device or Syslog Device or Custom Host Type.
Before adding a Cisco Device or UNIX or HP-UX or Solaris host, you need to
configure the syslog service on the Cisco Device or UNIX or HP-UX or Solaris
host to send syslogs to EventLog Analyzer.
The Host Details page provides details regarding the added hosts.
Adding a IBM AS/400 Host
1. From the Add New Host page, choose IBM AS/400 as the Host Type.
Keep the ports 446-449,8470-8476,9470-9476 opened to access IBM
AS/400 machines.
2. Use the Host Name box to type a single host name, or a list of host names
separated by commas.
3. Select the Host Group to which the hosts need to be added. Click the
icon to
create a new host group.
4. Enter the Administrator login name and password for the selected host. Besides
the Password text box, Verify Login link is available. Click the Verify Login
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link to verify the validity of the credentials for the particular host.
5. Select the monitoring interval. This is the time interval after which event logs will
be collected from the host.
6. Select the Date Format and the Delimiter Date Format in the log. This is the
date format used in the event logs will be collected from the IBM AS/400 hosts.
7. If you are done, click Save to add this host and return to the list of hosts
monitored. If you want to add more hosts, click Save and Add More to add this
host, and then add more hosts.
The user account with which the EventLog Analyzer is logging in to AS400 must
have the authority level of 50. Otherwise, the application will not able to login to
fetch History logs.
The Host Details page provides details regarding the added hosts.
Configuring the Syslog Service on a UNIX Host
1. Login as root user and edit the syslog.conf file in the /etc directory.
2. Append *.*<space/tab>@<server_name> at the end, where <server_name> is the
name of the machine on which EventLog Analyzer is running.
3. Save the configuration and exit the editor.
4. Edit the services file in the /etc directory.
5. Change the syslog service port number to 514, which is one of the default
listener ports of EventLog Analyzer. But if you choose a different port other than
514 then remember to enter that same port when adding the host in EventLog
Analyzer.
6. Save the file and exit the editor.
7. Restart the syslog service on the host using the command:
/etc/rc.d/init.d/syslog restart
For configuring syslog-ng daemon in a Linux host, append the following entries
destination eventloganalyzer { udp("<server_name>" port(514)); };
log { source(src); destination(eventloganalyzer); };
at the end of /etc/syslog-ng/syslog-ng.conf, where <server_name> is the ip
address of the machine on which EventLog Analyzer is running.
Configuring the Syslog Service on a HP-UX/Solaris/AIX Host
1. Login as root user.
2. Edit the syslog.conf file in the /etc directory as shown below.
*.emerg;*.alert;*.crit;*.err;*.warning;*.notice;*.info;*.debug <tabseparation>@<server_name>;
For Solaris host, it is just enough to include *.debug<tab-separation>@<server_name>
in the syslog.conf file.
where, <server_name> is the name of the machine where EventLog Analyzer server or
Service is running. Just ensure that only a tab separation alone is there in between
*.debug and @<server_name>.
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3. Save the configuration and exit the editor.
4. Edit the services file in the /etc directory.
5. Change the syslog service port number to 514, which is one of the default
listener ports of EventLog Analyzer. But if you choose a different port other than
514 then remember to enter that same port when adding the host in EventLog
Analyzer.
6. Start the syslog daemon running on the OS. You need to just execute the below
command.
Usage : /sbin/init.d/syslogd {start|stop}
Command to be executed :
(for HP-UX) /sbin/init.d/syslogd start
(for Solaris) /etc/init.d/syslog start
(for IBM AIX) startsrc -s syslogd
Adding VMware Host
1. From the Add New Host page, choose Unix as the Host Type and add the
VMware host as Unix host as per the steps given above.
2. Configure the syslog in the VMware as per the steps given below.
3. After the EventLog Analyzer starts receiving the syslogs from the VMware host,
edit the VMware host details and make host type as Hypervisor. Follow the steps
given below:
o
Click the Edit Host Details icon of VMware host, Edit Host Details page
opens up.
o
In that, choose Hypervisor as the Host Type.
o
Click Save Host Details to make this host as VMware host and return to
the list of hosts monitored.
Configuring the Syslog Service on VMware
All ESX and ESXi hosts run a syslog service (syslogd) which logs messages from the
VMkernel and other system components to a file.
To configure syslog for an ESX host:
Neither vSphere Client nor vicfg-syslog can be used to configure syslog behavior for an
ESX host. To configure syslog for an ESX host, you must edit the /etc/syslog.conf file.
To configure syslog for an ESXi host:
On ESXi hosts, you can use the vSphere Client or the vSphere CLI command vicfg-syslog
to configure the following options:
•
•
•
Log file path: Specifies a datastore path to the file syslogd logs all messages.
Remote host: Specifies a remote host to which syslog messages are forwarded.
In order to receive the forwarded syslog messages, your remote host must have
a syslog service installed.
Remote port: Specifies the port used by the remote host to receive syslog
messages.
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To configure syslog using vSphere CLI command :
For more information on vicfg-syslog, refer the vSphere Command-Line Interface
Installation and Reference Guide.
To configure syslog using vSphere Client:
1.
2.
3.
4.
5.
In the vSphere Client inventory, click on the host.
Click the Configuration tab.
Click Advanced Settings under Software.
Select Syslog in the tree control.
In the Syslog.Local.DatastorePath text box, enter the datastore path to the file
where syslog will log messages. If no path is specified, the default path is
/var/log/messages.
The datastore path format is [<datastorename>] </path/to/file> where the path
is relative to the root of the volume backing the datastore.Example: The
datastore path [storage1] var/log/messages maps to the path /
vmfs/volumes/storage1/var/log/messages.
6. In the Syslog.Remote.Hostname text box, enter the name of the remote host
where syslog data will be forwarded. If no value is specified, no data is
forwarded.
7. In the Syslog.Remote.Port text box, enter the port on the remote host where
syslog data will be forwarded. By default Syslog.Remote.Port is set to 514, the
default UDP port used by syslog. Changes to Syslog.Remote.Port only take effect
if Syslog.Remote.Hostname is configured.
8. Click OK.
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Adding Cisco Devices
The following configuration needs to be done in Cisco Devices (Switches and Routers),
before adding them in EventLog Analyzer, for them to send syslogs to EventLog Analyzer
and generate reports.
Configuring the Syslog on Cisco Switches
1. Login to the switch.
2. Go to the config mode.
3. Do the below configuration to configure the switch (here, we have used Catalyst
2900) to send the logs to the EventLog Analyzer server:
<Catalyst2900># config terminal
<Catalyst2900>(config)# logging <EventLog Analyzer IP>
For the latest catalyst switches
Catalyst6500(config)# set logging <EventLog Analyzer IP>
We can also configure other options like logging facility , trap notifications, etc. ..
as
Catalyst6500(config)# logging facility local7
Catalyst6500(config)# logging trap notifications
The same commands are also applicable for Cisco Routers.
Please refer Cisco® documentation for detailed steps on configuring syslog in
the respective routers or switches. Contact [email protected] if the syslog format of your cisco devices are
different from the standard syslog format supported by EventLog Analyzer.
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Analyzing Application Logs
EventLog Analyzer analyzes Application Logs and generates reports. The following
applications logs can be analyzed. The applications logs are:
•
•
•
•
•
•
IIS Web Server Logs
IIS FTP Server Logs
MS SQL Server Logs
DHCP Windows Logs
DHCP Linux Logs
Oracle 10 G Release 2 (10.2.0.3) - Audit Logs
Applications logs in ASCII text format are only handled.
Importing Logs
Only imported logs are processed. However, EventLog Analyzer can be scheduled to
import logs periodically from the application hosts. The logs are not received from
application hosts in real time. In the case of Event logs and Syslogs, the logs are
received in real time.
For to collecting Oracle logs, follow the configuration procedure given in the ELA
Configuration page.
Processing Logs
When the log files are imported periodically, the processing of logs is carried out
progressively. That is, only the new log entries added after the previous processing of
the log file will be processed. Also the EventLog Analyzer will be able to handle Dynamic
Filename change of application log files. That is, some of the applications may append
the time stamp with the log file name daily and in turn changes the log file name.
Associating Logs to Host
The imported log files can be associated to one of the hosts listed. If the log file is not
associated with a host, EventLog Analyzer associates the log file to dummy host.
The filtering, alerting, and archieving features are not available for Application logs.
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Simulating Event Logs
The Simulate option lets you test EventLog Analyzer with sample event log data before
setting it up for real-time analysis on your network. The sample data is taken from the
syslog_records.xml file present in the <EventLogAnalyzer_Home>/server/default/conf
directory on the server.
If EventLog Analyzer is running on a Windows machine, add the same machine as a
Windows host before trying to simulate event logs. Otherwise you cannot view any
reports for the simulated data.
When you click the Simulate link from the welcome screen or the Settings tab, the
EventLog Analyzer server starts receiving the sample data as event logs. The server then
analyzes this data and generates reports assuming this data to be actual event logs. As
a result, you can view all the pre-defined event reports, create custom reports, and set
up notifications just like you would when actual data is received.
At any time, click the Stop Simulate link from the Settings tab to stop sending the
sample event logs to the server. However, data already sent to the server will be present
until the database is reinitialized.
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User Interface
Using the Dashboard
The Dashboard is shown when the Home tab is clicked. This is the one place from which
important information about events and hosts can be seen.
Use the global calendar to set the time period for which the graph and table values are
generated.
The Total Events Per Host Group graph shows the number of events generated in
each host group. This includes standard, as well as custom created host groups. Color
codes are used to differentiate between event severity's in each host group.
The Total Events Per Event Type graph shows the total number of events generated
in the selected time period, grouped according to event category or type - Application,
System, Directory Service, DNS Server, File Replication Service, Security, and any other
custom event type. Color codes are used to differentiate between event severity's in
each event category.
You can drill down from the above graphs to see more information about the hosts that
generated the corresponding events, and the event message that was received. You can
export this report to PDF and CSV formats. Click Export to: PDF
on the right top corner of the report page.
icon or CSV
icon
The table below the graphs shows two tabs: Hosts and Applications. The first tab Hosts
lists all the hosts that have been configured to send event/system logs to EventLog
Analyzer, and the next tab Applications lists all application logs imported by the
EventLog Analyzer.
Click the icon or the Hosts link to view the list of all hosts from which event logs are
collected. Click the
icon or the Add New Host link to add a new host.
The fields and icons present in the Hosts table are described below:
Field/Icon
or
or
or
or
or
Description
This icon tells you whether this host is Linux/ Windows/ Cisco Routers /
Switches/IBM AS/400.
or
or
Host Name
Host Group
Status
Error/
Warning/
Failure/
Others/ Total
Click this icon to edit attributes for this host
Click this icon to enable or disable collecting event logs from this host
The host name of the machine from which event logs are collected
The host group to which this host belongs
Click this icon to delete the host
The status of log collection from this host. Hover over each icon to see
the current status.
The number of events generated with each severity. Click on the event
count to see more information about the events generated with this
severity.
Click this icon to see the last ten events generated by this host
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Field/Icon
Description
Click this icon to search a host or a set of hosts.
Click this icon to create and schedule Host Summary Report.
The status of log collection can be:
Status
Description
event log collection started
access is denied for event log collection or log does not exist
event log collection is yet to start
The fields and icons present in the Applications table are described below:
Field/Icon
Application
Type
Error
Warning
Failure
Others
Total
Description
The application to which the imported log belongs to.
The number of events generated with Error severity. Click on the event
count to see information about the events generated with this severity.
Clicking the count displays the time stamp and actual text message of the
events.
The number of events generated with Warning severity.
The number of events generated with Failure severity.
The number of events generated with severity other than the above
three.
The total number of events generated including all the severity.
In the Applications tab, the entries are based on Application type and not based on
application hosts. Click on the Application type link in the individual entry. The
<Application Logs> screen opens up. This screen displays the overview of log details
and application hosts view drilled down to one level. This screen also displays the reports
related to this application logs combined for all the hosts. Further you can drill down to
one more level by clicking on the application host. The <Application >> Application
Host Logs> screen opens up. This screen displays the log details of application hosts
specific to the application. This screen also displays the reports related to this application
logs specific to the selected host.
The application logs should be associated to hosts while configuring import of logs.
Otherwise the logs will be associated to dummy host.
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Using The Sub Tab
The sub tab provides links to frequently accessed reports and tasks in EventLog
Analyzer.
Show Listen Port Details
Click the
icon to see the host name, IP address, listening ports, and server status
details for the EventLog Analyzer server.
Syslog Viewer
You can view the Syslogs (Raw packets) in real time. Click the syslog viewer icon
to
view the details of the syslog packets like source, destination, syslog port, and the raw
log message received by the EventLog Analyzer server from the various configured
hosts.
If you would like to troubleshoot whether the syslog packets are being sent by the host
(source) to the EventLog Analyzer (destination) at the configured port, you can mention
the Host IP Address (by default it is Any) and syslog port of this hosts (by default it
513,514) and click on Apply Filter. With the filter applied, you can find out whether the
raw log packets are sent from the specific host to EventLog Analyzer server in real time.
The following tasks can be done by clicking the corresponding links in the sub tab:
Link
New
New
New
New
Action
A dd a new host from which event logs will be collected
Create a new alert profile to trigger alerts and send notifications
Create a new custom report
Create new database filter, to filter out the unwanted events from
your hosts, getting stored in the database
Import Logs
Click this link to import Windows Event Log files (type .evt format)
(type .evtx format supported in Windows Vista and 2008 machines
only) from the local machine or by FTP from remote machine.
AS/400
Click AS/400 > Alert to create a new alert profile to trigger alerts
Alert/Filter/Report and send notifications for AS/400 devices.
Click AS/400 > Filter to create new database filter, to filter out the
unwanted events from AS/400 hosts, getting stored in the database.
Click AS/400 > Report to create a new AS/400 custom report.
At least one AS/400 host should be added to EVentLog Analyzer, for
this menu item in the sub-tab to be visible.
Host
Alert Profile
Report
Filter
Bookmarks
Allows you to set a bookmark for the current page, and manage existing
bookmarks
Advanced
Search
Click this link to carry out Advanced Search of Formated logs and Raw
logs. Use the result to create Report Profile. This will be useful for network
trouble shooting and forensic analysis.
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Using The Left Navigation Pane
The left navigation pane provides quick links to different tasks and reports in EventLog
Analyzer. The components present in the left navigation pane depend on the tab that is
currently selected.
The following is a list of all components found in the left navigation pane:
Component
Description
Dashboard Views
List all the custom dashboard views created by the user. 'All
Groups' view is the default dashboard view.
Global Calendar
Allows you to select the time period for all reports from one
place. By default, the current day's data is shown.
Component
Description
My Reports
Includes links to generate custom reports created using the
Add New Report link.
Top N Reports
Includes links to generate event-based reports on top hosts,
top processes, and more.
User Activity Reports
Includes links to generate reports for HIPAA, GLBA, SOX, and
PCI compliance requirements.
Compliance Reports
Includes links to generate reports for HIPAA, GLBA, SOX, and
PCI compliance requirements.
Trend Reports
Includes links to generate trend reports based on event logs
received from hosts.
Most of the tasks in the left navigation pane can be done from the main tabs also, by
clicking the corresponding links. The left navigation pane provides a quicker way to
perform the same tasks.
Component
Description
Applications
Includes links to generate application-based reports on top
hosts, top users, top file types, top Page URLs, and more. It
also includes link to Import Log File.
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Using Calendar
You can use the calendar to select a single date or range of days to view various details
of the reports, alerts, and logs of the Firewalls.
There are two icons provided on top left corner of the calendar to select a single day or
range of days. Refer the screen shot given below:
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Dashboard View Customization
In the Dashboard Views section, you can see Customize link besides "Dashboard
Views:" title to customize the dashboard view and a combo box listing all the available
Dashboard Views with All Groups view on top.
To customize the dashboard view, click Customize link. Dashboard View
Customization page appears. It lists all the dashboard views available to the user
including All Groups view on top.
The dashboard view customization page lets users to:
•
•
•
•
Create multiple dashboard views based on the groups assigned to the user. Each
view can be configured to show a list of assigned groups. The created dashboard
views are listed in the Dashboard Views combo box in the left hand side top of
the Home tab.
Edit any of the listed views, except the All Groups dashboard view.
Set any one of the views as default dashboard view.
Delete any of the listed views, except the All Groups view and the default
dashboard view, if any of the created dashboard view is set as a default
dashboard view.
To create a new group view
Click Create Group View link. The Create Group View screen pops-up. In that screen,
•
•
•
•
Enter a name for the view in the View Name text box.
Select the devices from the Available Groups list, and move it to the
Dashboard View Groups list.
Select the Set this view as Default View check box option to make this view as
the default dashboard view upon user login.
Click Update to create the device view and Close to close the screen.
Now you can see the new view created is listed in the Dashboard View Customization
page.
To edit a device view
To edit a view, click the icon of the view to be edited. The Edit Group View screen
pops-up. The procedure is same as that of create device view.
To set a device view as default view
Select any one of the listed views to be Set as default. The default dashboard view is
indicated by the
icon and all other views by the icon.
Click the icon of the view, which you want to set as default view. Now the icon
changes to
icon and in the previous default view, the
icon changes to icon.
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To delete a device view
To delete a view, click the
icon of the view to be deleted.
Default View: The default dashboard view is the one which appears in the Home
tab, upon user login. By default All Groups view is set as default view. User can
create and set any view as default view. Default view will appear automatically only
when the user closes the client and re-logs in. User can view any of the listed
dashboard views and traversing between the tabs will not change the view.
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Generating Event Reports
EventLog Analyzer offers a rich set of pre-defined reports that help in analyzing event
logs and understanding system behavior without spending a lot of time. On a broad
level, EventLog Analyzer provides the following types of reports:
Report
Top N Reports
User Activity
(PUMA) Reports
Trend Reports
Description
view top hosts and top processes generating events of different
severity
view overview of user activity and user wise reports of their activities
view event trends based on event severity or event category, and
alert trends
view instant reports for HIPAA, GLBA, SOX, and PCI requirements
Compliance
Reports
Detailed Host
view host-specific event summary for each host
Reports
Custom Reports
create custom reports based on specific reporting criteria
(My Reports)
Application Reports view pre-defined reports for three types of applications, namely, IIS
W3C Web Server Logs, IIS W3C FTP Logs, and MSSQL Server Logs
IBM AS/400
view pre-defined reports for IBM AS/400 device
Reports
Generate Test Report
If you want to see a preview of report for the newly created rep rot profile, at the end of
the Report Profile Creation wizard, click the Generate Test Report button.
All the above reports can be accessed from the Reports tab.
Customizing and Scheduling the EventLog Analyzer Reports
All the reports of EventLog Analyzer can be customized and scheduled as per your
requirement. The pre-defined reports like Top N Reports, Trend Reports, and Compliance
Reports can be customized to suit your requirements. Selectively filtered reports can be
created from the pre-defined reports of the EventLog Analyzer. The default reports also
will be available.
Procedure to customize and schedule pre-defined reports
On any of the pre-defined reports like Top N Reports, Trend Reports, and Compliance
Reports, you will find the
icon.
• Click on the icon, Create New Report wizard screen opens up.
•
Create the new report as explained below. But, in this case you will be
customizing the existing predefined report from which you clicked the
icon.
Step 1:
In the
1.
2.
3.
Create New Report wizard first page, enter report details and select host.
Enter a unique name as the Report Name, for the new customized report.
Select the hosts or host groups to report on.
Click Next to continue.
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Step 2:
In the Create New Report wizard final page, select the report generation schedule,
configure to send the report by Email and generate test report.
1. If you want to schedule this report to run automatically, choose the time interval
after which this report should be generated. Choose from hourly, daily, weekly, or
monthly schedules, or choose to run this report only once. For Daily, Weekly, and
Only once schedules, you can set the
TimeFilter for Custom Hours, Only
Working Hours, or Only NonWorking Hours.
For the Daily schedules, if the option Run on Week Days is selected then the
reports are run daily except on the weekends. For the Weekly or Monthly
schedules, select the option Generate Report only for Week Days if you want
to report on the events that occurred only on the week days and not report on
events that occurred over the weekends.
You can also add a schedule to this report later from the My Reports section
2. You can select the report format. Select the Report Format, PDF or CSV radio
buttons.
3. You can select the summary or detailed report to be generated. Select the
Generate Report, Summary & Details or Only Summary radio buttons.
4. If you want to email this report select the Email This Report checkbox
•
•
Enter the e-mail addresses as comma-separated values in the Mail To box
If the mail server has not been set up yet, an error message is shown below
the Mail To box. Click the link inside the error message to configure the mail
server settings in the popup window that is opened.
5. Click Generate Test Report to see a preview of how this report will look like,
once it is set up. Click Finish to save the report. The report is now listed in the
My Reports section.
Scheduled reports are generated and emailed in PDF or CSV formats.
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Viewing Events for a Host
All the events generated by a host, are collected, aggregated, and grouped under
different categories before displaying them in graphs and reports.
From any tab, click on the host name to see a General Summary for that host. The
General Summary shows you the number of events of each type that have been
generated by that host in the selected time period. You can then click on the event count
against each event type to see the exact event that was generated.
For Cisco devices, EventLog Analyzer supports reports for Important Events
like: AccessList Hits, Configuration Changes, ISDN Disconnects, Link State
Changes, and System Restarts.
Important Events tab:
EventLog Analyzer considers events such as user logon/logoff, user account changes,
and server-specific events as important events, and shows them under the Important
Events tab. This simplifies troubleshooting to a great extent, because you don't have to
sift through rows of log information to identify a critical event. Any event that may
require more than a customary glance is shown under this tab.
All Events tab:
All the events generated by the host, are classified by process (event type) and shown
under this tab. Click on the event count displayed against process, to see the
corresponding details of the event generated. The event summary shows the event log
source (kernel, syslog, etc.) and the facility (daemon, syslog, etc.) along with the
message (event description) and the event timestamp.
Look up Database Filters to know more about setting up filters to store only
specific events from a host or host group.
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ManageEngine EventLog Analyzer :: Help Documentation
Viewing Top Hosts
The Top N Reports section in the Reports tab, lists the top hosts, users, and processes
generating important events. You can click the View All link to view all the reports in
this section in a single page.
Top Hosts by User Access
This report shows the hosts with maximum number of successful logins, and the hosts
with maximum number of failed login attempts. While the former is useful in tracking
usage trends of hosts, the latter is important in analyzing which hosts are subject to the
most number of security breaches.
Using this report, you can decide if security policies need to be changed with respect to
certain hosts, and even tighten security measures across the network.
Top Users by Login
This report shows the users with maximum number of successful logins, and the users
with maximum number of failed login attempts. This report tells you which user logged
into which host, using the password, and whether the user was successful or not.
If a user has been accessing several hosts with the user name and password, this report
will show you which hosts were used, and when. If the user has tried to log in, but was
unsuccessful, this report will show you how many times the user was unsuccessful, on
which hosts did the user try, and when.
Using this report, you can identify errant users on the network, and set up security
policies to track such users.
Top Interactive Login
In this case, only the logins done interactively through the UI. This report shows the
users with maximum number of successful logins, and the users with maximum number
of failed login attempts. This report tells you which user logged into which host, using
the password, and whether the user was successful or not.
If a user has been accessing several hosts with the user name and password, this report
will show you which hosts were used, and when. If the user has tried to log in, but was
unsuccessful, this report will show you how many times the user was unsuccessful, on
which hosts did the user try, and when.
Using this report, you can identify errant users on the network, and set up security
policies to track such users.
Top Hosts by Event Severity
This report sorts event logs received from all hosts by severity, and shows the top values
for each event severity. This means that, at one glance, you can see which hosts have
been generating maximum number of critical events, warning events, and so on. By
default, the overall top hosts generating events of any severity, is shown, with the View
Severity value set to All.
Using this report, you can quickly see hosts that may be experiencing problems, thereby
accelerating the troubleshooting process.
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ManageEngine EventLog Analyzer :: Help Documentation
Some event severities are applicable to Unix hosts only
Top Processes by Event Severity
This report sorts event logs generated by processes running across all hosts, and shows
the top values for each event severity. This means that, at one glance, you can see
which processes have been generating maximum number of critical events, warning
events, and so on. By default, the overall top processes generating events of any
severity, is shown, with the View Severity value set to All.
Using this report, you can investigate suspicious behavior on critical hosts, determine if
there has been a worm or virus attack in the network, and also see which hosts have
been affected, thereby reducing network downtime.
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ManageEngine EventLog Analyzer :: Help Documentation
Viewing User Acitivity (PUMA) Reports
Under the User Activity Reports you have the following reports:
•
•
User Activity Overview
Used Based Reports
You can save these reports using Save as: > Scheduled Report link available right top
corner of the reports.
User Activity Overview
This report lets you know the overall host wise user activity.
You can change the hosts using Filter Criteria.
Select Filter Criteria: > Change Hosts to view the overview graph of a selected hosts.
The number of events are plotted against the reports (Event Count vs Report) in the
graph.
The list of reports are:
•
•
•
•
•
•
•
•
•
•
User Logons
User Logoffs
Failed Logons
Successful User Account Validation
Failed User Account Validation
Audit Logs Cleared
Audit Policy Changes
Objects Accessed
User Account Changes
User Group Changes
Used Based Reports
This report lets you know the number of events of user wise activity.
You can change the hosts, users and reports using Filter Criteria.
Select Filter Criteria: > Change Hosts to view the overview graph of a selected hosts.
Select Filter Criteria: > Change Users to view the overview graph of a selected users.
Select Filter Criteria: > Change Reports to view the overview graph of a selected
reports.
The report wise number of events (Report vs Event Count) are plotted in the graph.
The list of reports are:
•
•
•
User Logons
User Logoffs
Failed Logons
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ManageEngine EventLog Analyzer :: Help Documentation
•
•
•
•
•
•
•
Successful User Account Validation
Failed User Account Validation
Audit Logs Cleared
Audit Policy Changes
Objects Accessed
User Account Changes
User Group Changes
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ManageEngine EventLog Analyzer :: Help Documentation
Generating Compliance Reports
EventLog Analyzer lets you generate the following pre-defined reports to help meet the
requirements of PCI-DSS, FISMA, HIPAA, GLBA, and SOX regulatory compliance acts:
•
PCI Compliance
•
FISMA compliance report
•
HIPAA compliance report
•
SOX compliance report
•
GLBA compliance report
Click the Compliance Reports link to see the different reports available for each act.
These reports are available under the Compliance Reports section in the Reports tab
and the left navigation pane.
Click the Compliance Reports link to view the details and descriptions of the default
compliance and the selected list of reports, configure new or existing compliance. You
can find this link on the Reports menu of the sub-tab. Clicking the Compliance
Reports link opens the Compliance Reports page. On the right side top of the page, +
New Compliance link is present. With the + New Compliance link, you can add a new
compliance and select a set of reports for the compliance. With Edit Compliance link,
you can edit the default compliance available in the EventLog Analyzer. The Compliance
Reports page displays the default and custom compliance reports with description and
the respective sections/controls of the act covered. Click the Compliance report of your
choice.
The chosen Compliance Report page displays the overview of the Compliance in pi graph
format, its description and the report details.
You can click on the graph to get one level drill down of number of events information of
reports of the group. In the next level drill down click the number of events link of the
reports in the group to get the exact raw logs
It provides Change Report instant menu option on top of overview itself, to change the
Compliance or the specific report of interest to be displayed.
It provides Change Host instant menu option on top of overview itself, to change the
Host Group or the specific host of interest to be displayed.
It provides Schedule Report instant menu option on top of overview itself, to schedule
the displayed compliance report. You also have Export to: PDF, CSV icons to export the
report currently being viewed to the selected format.
EventLog Analyzer Support for adding more reports to the existing list of default reports
with
More Reports? Tell us here link, all the reports selected for the compliance
and their description. Clicking on the compliance report, displays all the selected reports
of the compliance in the <Compliance Name> Compliance Report page. Clicking on
the individual report under a compliance, displays the selected report of the compliance
in the <Compliance Name> Compliance Report page.
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ManageEngine EventLog Analyzer :: Help Documentation
PCI Compliance Reports
Requirement 10 of Payment Card Industry Data Security Standard (PCI-DSS) requires
payment service providers and merchants to track and report on all access to their
network resources and cardholder data through system activity logs.
EventLog Analyzer provides the following reports under various groups to help
organizations to comply with the PCI regulations. The following reports cover
Requirements 10.1, 10.2.1, 10.2.2, 10.2.3, 10.2.4, 10.2.6, 10.2.7
•
•
•
•
•
Object Access
o
Object Accessed
o
Object Created
o
Object Modified
o
Object Deleted
o
Object Handle
Logon
o
Successful User Logons
o
Successful User Logoffs
o
Unsuccessful User Logons
o
Terminal Service Session
Policy Changes
o
User Policy Changes
o
Domain Policy Changes
o
Audit Policy Changes
System Events
o
System Logs
o
Audit Logs Cleared
User Access
o Individual User Action
All these reports are accessible from the PCI Compliance Reports section.
FISMA Compliance Reports
Federal Information Security Management Act (FISMA) mandates minimum security
requirements for the federal government and related agencies. The requirements are
covered in FIPS Publication 200, Minimum Security Requirements for Federal Information
Systems in seventeen security-related areas. Federal agencies must meet the
requirements as defined herein through the use of the security controls in accordance
with NIST Special Publication 800-53, Recommended Security Controls for Federal
Information Systems, as amended. The following controls are covered in the reports:
• Audit and Accountability (AU)
•
Certification, Accreditation, and Security Assessments (CA)
•
Contingency Planning (CP)
•
Access Control (AC)
•
Identification and Authentication (IA)
•
Configuration Management (CM)
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ManageEngine EventLog Analyzer :: Help Documentation
EventLog Analyzer provides the following reports under various groups to help comply
with the FISMA regulation controls:
•
•
Audit and Accountability (AU)
o
Object Handle
o
Object Created
o
Object Modified
o
Object Deleted
o
Object Accessed
Certification, Accreditation, and Security Assessments (CA)
o
•
•
•
Contingency Planning (CP)
o
Windows Restore
o
Windows Backup
Access Control (AC)
o
Terminal Service Session
o
Unsuccessful User Logons
o
Successful User Logoffs
o
Successful User Logons
Identification and Authentication (IA)
o
•
Windows Services
Individual User Action
Configuration Management (CM)
o
Anti-malwares
o
Other Software
o
Windows Software Updates
All these reports are accessible from the FISMA Compliance Reports section.
HIPAA Compliance Reports
The Health Insurance Portability And Accountability (HIPAA) regulation impacts those in
healthcare that exchange patient information electronically. HIPAA regulations were
established to protect the integrity and security of health information, including
protecting against unauthorized use or disclosure of the information.
As part of the requirements, HIPAA states that a security management process must
exist in order to protect against attempted or successful unauthorized access, use,
disclosure, modification, or interference with system operations . In other words being
able to monitor, report and alert on attempted or successful access to systems and
applications that contain sensitive patient information.
EventLog Analyzer provides the following reports under various groups to help comply
with the HIPAA regulations:
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ManageEngine EventLog Analyzer :: Help Documentation
•
•
•
•
Object Access
o
Object Accessed
o
Object Created
o
Object Modified
o
Object Deleted
o
Object Handle
Logon
o
Successful User Logons
o
Successful User Logoffs
o
Unsuccessful User Logons
o
Terminal Service Session
System Events
o
System Logs
o
Audit Logs Cleared
Account Logon
o
Successful User Account Validation
o
Unsuccessful User Account Validation
All these reports are accessible from the HIPAA Compliance Reports section.
Sarbanes-Oxley Compliance Reports
Section 404 of the Sarbanes-Oxley (SOX) act describes specific regulations required for
publicly traded companies to document the management s Assessment of Internal
Controls over security processes.
Although the exact requirements of Sarbanes-Oxley are a bit vague, as part of the
requirements, it can be assumed that a security management process must exist in
order to protect against attempted or successful unauthorized access, use, disclosure,
modification, or interference with system operations. In other words, being able to
monitor, report and alert on attempted or successful access to systems and applications
that contain sensitive financial information.
EventLog Analyzer provides the following reports under various groups to help comply
with the SOX regulations:
•
•
Object Access
o
Object Accessed
o
Object Created
o
Object Modified
o
Object Deleted
o
Object Handle
Logon
o
Successful User Logons
o
Successful User Logoffs
o
Unsuccessful User Logons
o
Terminal Service Session
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ManageEngine EventLog Analyzer :: Help Documentation
•
•
•
Policy Changes
o
User Policy Changes
o
Domain Policy Changes
o
Audit Policy Changes
System Events
o
System Logs
o
Audit Logs Cleared
Process Tracking
o
•
•
Account Logon
o
Successful User Account Validation
o
Unsuccessful User Account Validation
User Access
o
•
Process Access
Individual User Action
Account Management
o
User Account Changes
o
Computer Account Changes
o User Group Changes
All these reports are accessible from the SOX Compliance Reports section.
GLBA Compliance Reports
Section 501 of the GLBA documents specific regulations required for financial institutions
to protect “non-public personal information”.
As part of the GLBA requirements, it is necessary that a security management process
exists in order to protect against attempted or successful unauthorized access, use,
disclosure, modification, or interference of customer records. In other words being able
to monitor, report and alert on attempted or successful access to systems and
applications that contain sensitive customer information.
EventLog Analyzer provides the following reports under various groups to help comply
with the GLBA regulations:
• Logon
•
o
Successful User Logons
o
Successful User Logoffs
o
Unsuccessful User Logons
o
Terminal Service Session
System Events
o
System Logs
o
Audit Logs Cleared
All these reports are accessible from the GLBA Compliance Reports section.
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ManageEngine EventLog Analyzer :: Help Documentation
Adding New Compliance
EventLog Analyzer lets you to create reports for any/new regulatory compliance act. This
can be created either from Compliance Reports or System Settings > Compliance
Settings.
Compliance Reports page
Click the Compliance Reports link in the left navigation pane or clicking the
Compliance Reports [View All] link under the Compliance Reports section in the
Reports tab, opens the Compliance Reports page. On the right side top of the page,
Add New link is present. With the Add New link, you can add a new compliance and
select a set of reports for the compliance.
Compliance Settings page
Click the Compliance Reports link to configure new or existing compliances. You can
find this link on the System Settings section of the Settings tab. Clicking the
Compliance Reports link opens the Compliance Settings page. On the right side top
of the page, Add new Compliance link is present. With the link, you can add a new
compliance and select a set of reports for the compliance.
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ManageEngine EventLog Analyzer :: Help Documentation
Viewing Event Trends
Trend reports let you analyze the performance of hosts based on specific metrics, over a
period of time. Trend monitoring helps in historical analysis of the performance of the
Windows and UNIX hosts on your network.
You can monitor trends of events generated across hosts, based on event severity, or
event type. You can also view trends of alerts triggered. All the trend reports in EventLog
Analyzer show the current trend, and compare this with the historical trend, with the
time period split into one hour, and one day.
Beneath each graph, click the Show Details link to display the tabular data
corresponding to the graph.
Event Severity Trend Reports
This type of trend report lets you see how events of different severities have been
generated across host groups. Current and Historical Trends are shown on an hourly and
daily basis. You can choose from the ten severity levels in the View Severity box, or
see trends of all severities.
Event Type/Category Trend Reports
This type of trend report lets you see trends of events generated, based on event type Application, System, or Security. You can choose this from the View Type box, or see
trends of all event types. Current and Historical Trends are shown on an hourly and daily
basis.
Alerts Trend Reports
This type of trend report shows you current and historical trends of alerts triggered on
an hourly, as well as daily basis.
Look up Setting up Notifications to know more about creating alert profiles
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ManageEngine EventLog Analyzer :: Help Documentation
Generating Application Log Reports
The Application Reports provide different reports available for each application. These
reports are available under the Detailed Application Reports section in the Reports
tab and the left navigation pane.
The Detailed Application Reports section lists the Log Type, Report Description
and View Report columns of the reports of the application logs.
The supported log types are:
•
IIS W3C Web Server Logs
•
IIS W3C FTP Logs
•
DHCP Windows Logs
•
DHCP Linux Logs
•
MS SQL Server Logs
•
Oracle Audit Logs
View Report column contains links to open the various reports of the selected
application log.
Reports for IIS W3C Web Server Logs
Clicking the View Report link opens the Reports for IIS W3C Web Server Logs
page. The Overview section on top of the page displays the event count in the Event
Count table. In the table event count is classified based on the severity Critical, Error,
Warning, Information, and Total and displayed in the columns of the table. Below the
Event Count table, the page displays the event count for each host under Hosts sub
section. In the Hosts table, the host names are listed under Name column and event
count is classified based on the severity Critical, Error, Warning, Information, and Total
and displayed in the columns of the table against each host.
The Report section at bottom of the page displays the various reports generated in the
Report column of the table. The total events and top events of each report are listed in
the Total Events and Top Events columns. There are delete icon links against each
report to delete the report. The Report section header contains Edit Report List link to
edit list of reports for the application. A report can be removed or added to the list from
the link menu option.
EventLog Analyzer lets you generate the following pre-defined reports for web server
application logs:
•
Hosts Report
•
Users Report
•
File Type Report
•
Page URLs Report
•
Browser Usage Report
•
OS Usage Report
•
HTTP Error Status Code Report
•
Malicious URL Report
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ManageEngine EventLog Analyzer :: Help Documentation
Hosts Report
EventLog Analyzer provides the following details for hosts report:
•
Client IP Address
•
Hits
•
Page Views
•
Bytes Sent
•
Events
Users Report
EventLog Analyzer provides the following details for users report:
•
Username
•
Hits
•
Page Views
•
Bytes Sent
•
Events
File Type Report
EventLog Analyzer provides the following details for file type report:
•
File Type
•
Hits
•
Percentage
•
Bytes Sent
•
Events
Page URLs Report
EventLog Analyzer provides the following details for page URLs report:
•
URI Stem
•
Hits
•
Page Views
•
Bytes Sent
•
Events
Browser Usage Report
EventLog Analyzer provides the following details for browser usage report:
•
Browser
•
Hits
•
Percentage
• Events
OS Usage Report
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ManageEngine EventLog Analyzer :: Help Documentation
EventLog Analyzer provides the following details for OS usage report:
•
OS
•
Hits
•
Percentage
•
Events
HTTP Error Status Codes Report
EventLog Analyzer provides the following details for browser usage report:
•
HTTP Status
•
Hits
•
Percentage
•
Events
Malicious URL Report
EventLog Analyzer provides the following details for malicious URL report:
•
URI Stem
•
Hits
•
Percentage
•
Events
Reports for IIS W3C FTP Logs
Clicking the View Report link opens the IIS W3C FTP Logs page. The Overview
section on top of the page displays the event count in the Event Count table. In the
table event count is classified based on the severity Critical, Error, Warning, Information,
and Total and displayed in the columns of the table. Below the Event Count table, the
page displays the event count for each host under Hosts sub section. In the Hosts table,
the host names are listed under Name column and event count is classified based on the
severity Critical, Error, Warning, Information, and Total and displayed in the columns of
the table against each host.
The Report section at bottom of the page displays the various reports generated in the
Report column of the table. The total events and top events of each report are listed in
the Total Events and Top Events columns. There are delete icon links against each
report to delete the report. The Report section header contains Edit Report List link to
edit list of reports for the application. A report can be removed or added to the list from
the link menu option.
EventLog Analyzer lets you generate the following pre-defined reports for FTP server
application logs:
•
Hosts Report
•
Users Report
•
File Type Report
•
Server Services Report
•
Server IPs Report
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ManageEngine EventLog Analyzer :: Help Documentation
•
Source Port Report
Hosts Report
EventLog Analyzer provides the following details for FTP server application hosts report:
•
Client IP Address
•
Bytes Sent
•
Bytes Received
•
Events
Users Report
EventLog Analyzer provides the following details for FTP server application users report:
•
Username
•
Bytes Sent
•
Bytes Received
•
Events
File Type Report
EventLog Analyzer provides the following details for FTP server application file type
report:
•
File Type
•
File Transfers
•
Bytes Sent
•
Bytes Received
•
Events
Server Services Report
EventLog Analyzer provides the following details for FTP server application server
services report:
•
Server Service
•
File Transfers
•
Bytes Sent
•
Bytes Received
•
Events
Server IPs Report
EventLog Analyzer provides the following details for FTP server application server IPs
report:
•
Server IP Address
•
File Transfers
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ManageEngine EventLog Analyzer :: Help Documentation
•
Bytes Sent
•
Bytes Received
•
Events
Source Ports Report
EventLog Analyzer provides the following details for FTP server application server ports
report:
•
Server Port
•
File Transfers
•
Bytes Sent
•
Bytes Received
•
Events
Reports for DHCP Windows Logs
Clicking the View Report link opens the Reports for DHCP Windows Logs page. The
Overview section on top of the page displays the event count in the Event Count table.
In the table event count is classified based on the severity Critical, Error, Warning,
Information, and Total and displayed in the columns of the table. Below the Event Count
table, the page displays the event count for each host under Hosts sub section. In the
Hosts table, the host names are listed under Name column and event count is classified
based on the severity Critical, Error, Warning, Information, and Total and displayed in
the columns of the table against each host.
The Report section at bottom of the page displays the various reports generated in the
Report column of the table. The total events and top events of each report are listed in
the Total Events and Top Events columns. There are delete icon links against each
report to delete the report. The Report section header contains Edit Report List link to
edit list of reports for the application. A report can be removed or added to the list from
the link menu option.
EventLog Analyzer lets you generate the following pre-defined reports for web server
application logs:
•
Lease Report
•
BOOTP lease report
•
DNS dynamic update report
•
Rogue server detection report
•
IP-Event report
•
MAC-Event report
Lease Report
EventLog Analyzer provides the following details for lease report:
•
Lease Report
•
Events
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ManageEngine EventLog Analyzer :: Help Documentation
BOOTP lease Report
EventLog Analyzer provides the following details for BOOTP lease report:
•
Events
DNS dynamic update Report
EventLog Analyzer provides the following details for DNS dynamic update report:
•
DNS update details
•
Events
The DNS update details are:
•
DNS dynamic update request
•
DNS dynamic update successful
Rogue server detection Report
EventLog Analyzer provides the following details for Rogue server detection report:
•
Events
IP-Event Report
EventLog Analyzer provides the following details for IP-Event report:
•
IP Address
•
Events
MAC-Event Report
EventLog Analyzer provides the following details for MAC-Event report:
•
MAC Address
•
Events
Reports for DHCP Linux Logs
Clicking the View Report link opens the Reports for DHCP Linux Logs page. The
Overview section on top of the page displays the event count in the Event Count table.
In the table event count is classified based on the severity Critical, Error, Warning,
Information, and Total and displayed in the columns of the table. Below the Event Count
table, the page displays the event count for each host under Hosts sub section. In the
Hosts table, the host names are listed under Name column and event count is classified
based on the severity Critical, Error, Warning, Information, and Total and displayed in
the columns of the table against each host.
The Report section at bottom of the page displays the various reports generated in the
Report column of the table. The total events and top events of each report are listed in
the Total Events and Top Events columns. There are delete icon links against each
report to delete the report. The Report section header contains Edit Report List link to
edit list of reports for the application. A report can be removed or added to the list from
the link menu option.
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ManageEngine EventLog Analyzer :: Help Documentation
EventLog Analyzer lets you generate the following pre-defined reports for web server
application logs:
•
Operations Report
•
MAC Address Report
•
Client Gateway Report
•
IP Report
•
Single page summary
Operations Report
EventLog Analyzer provides the following details for operations report:
•
Operation
•
Events
The operations are:
•
DHCPREQUEST
•
DHCPNAK
•
DHCPDISCOVER
•
DHCPOFFER
•
DHCPACK
•
DHCPINFORM
•
if IN
•
delete
•
DHCPRELEASE
•
Abandoning IP
MAC Address Report
EventLog Analyzer provides the following details for MAC Address report:
• MAC Address
•
Events
Client Gateway Report
EventLog Analyzer provides the following details for Client Gateway report:
• Gateway
•
Events
IP Report
EventLog Analyzer provides the following details for IP report:
• IP Address
•
Events
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ManageEngine EventLog Analyzer :: Help Documentation
Single Page Summary Report
EventLog Analyzer provides the following details for single page summary report:
• Logging device
•
Operation
•
IP Address
•
MAC Address
•
Gateway
•
Events
Reports for MS SQL Server Logs
Clicking the View Report link opens the MS SQL Server Logs page. The Overview
section on top of the page displays the event count in the Event Count table. In the
table event count is classified based on the severity Critical, Error, Warning, Information,
and Total and displayed in the columns of the table. Below the Event Count table, the
page displays the event count for each host under Hosts sub section. In the Hosts table,
the host names are listed under Name column and event count is classified based on the
severity Critical, Error, Warning, Information, and Total and displayed in the columns of
the table against each host.
The Report section at bottom of the page displays the various reports generated in the
Report column of the table. The total events and top events of each report are listed in
the Total Events and Top Events columns. There are delete icon links against each
report to delete the report. The Report section header contains Edit Report List link to
edit list of reports for the application. A report can be removed or added to the list from
the link menu option.
EventLog Analyzer lets you generate the following pre-defined reports for MS SQL server
application logs:
• Successful Trusted Logins
•
Successful Non-Trusted Logins
•
Failed User Logins
•
Insufficient Resources Events
Successful Trusted Logins Report
EventLog Analyzer provides the following details for MS SQL server application
Successful Trusted Logins report:
• Username
•
Events
Successful Non-Trusted Logins Report
EventLog Analyzer provides the following details for MS SQL server application
Successful Non-Trusted Logins report:
• Username
•
Events
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Failed User Logins Report
EventLog Analyzer provides the following details for MS SQL server application Failed
User Logins report:
• Username
•
Events
Insufficient Resources Events Report
EventLog Analyzer provides the following details for MS SQL server application
Insufficient Resources Events report:
• Events
Reports for Oracle Audit Logs
Clicking the View Report link opens the Oracle Logs page. The Overview section on
top of the page displays the event count in the Event Count table. In the table event
count is classified based on the severity Critical, Error, Warning, Information, and Total
and displayed in the columns of the table. Below the Event Count table, the page
displays the event count for each host under Hosts sub section. In the Hosts table, the
host names are listed under Name column and event count is classified based on the
severity Critical, Error, Warning, Information, and Total and displayed in the columns of
the table against each host. There are delete icon links against each host to delete the
host.
The Report section at bottom of the page displays the various reports generated in the
Report column of the table. The total events count of each report are listed in the Total
Counts columns.
EventLog Analyzer lets you generate the following pre-defined reports for Oracle server
application Audit logs:
•
Create Table
•
Drop Table
•
Alter Table
•
Alter User
•
Alter System
•
Create User
•
Drop User
•
Logon
•
Logoff
•
Connect
•
Shutdown
•
Startup
•
All Logs - This is created only as a custom report and is not available as a prebuilt report.
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Create Table Report
EventLog Analyzer provides the following details for Oracle server application Create
Table report:
• SESSIONID
•
ENTRYID
•
USERID
•
USERHOST
•
TERMINAL
•
RETURNCODE
•
OBJ$CREATOR
•
OBJ$NAME
•
Time
Drop Table Report
EventLog Analyzer provides the following details for Oracle server application Drop Table
report:
• SESSIONID
•
ENTRYID
•
USERID
•
USERHOST
•
TERMINAL
•
RETURNCODE
•
OBJ$CREATOR
•
OBJ$NAME
•
Time
Alter Table Report
EventLog Analyzer provides the following details for Oracle server application Alter Table
report:
• SESSIONID
•
ENTRYID
•
USERID
•
USERHOST
•
TERMINAL
•
RETURNCODE
•
OBJ$CREATOR
•
OBJ$NAME
•
Time
Alter User Report
EventLog Analyzer provides the following details for Oracle server application Alter User
report:
•
SESSIONID
•
ENTRYID
•
USERID
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•
USERHOST
•
TERMINAL
•
RETURNCODE
•
OBJ$NAME
•
Time
Alter System Report
EventLog Analyzer provides the following details for Oracle server application Alter
System report:
•
SESSIONID
•
ENTRYID
•
USERID
•
USERHOST
•
TERMINAL
•
RETURNCODE
•
Time
Create User Report
EventLog Analyzer provides the following details for Oracle server application Create
User report:
• SESSIONID
•
ENTRYID
•
USERID
•
USERHOST
•
TERMINAL
•
RETURNCODE
•
OBJ$NAME
•
Time
Drop User Report
EventLog Analyzer provides the following details for Oracle server application Drop User
report:
•
SESSIONID
•
ENTRYID
•
USERID
•
USERHOST
•
TERMINAL
•
RETURNCODE
•
OBJ$NAME
•
Time
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Logon Report
EventLog Analyzer provides the following details for Oracle server application Logon
report:
•
SESSIONID
•
ENTRYID
•
USERID
•
USERHOST
•
TERMINAL
•
RETURNCODE
•
Time
Logoff Report
EventLog Analyzer provides the following details for Oracle server application Logon
report:
•
SESSIONID
•
ENTRYID
•
USERID
•
USERHOST
•
TERMINAL
•
RETURNCODE
•
Time
Connect Report
EventLog Analyzer provides the following details for Oracle server application Connect
report:
•
DATABASE USER
•
PRIVILEGE
•
CLIENT USER
•
CLIENT TERMINAL
•
Status
•
Time
Shutdown Report
EventLog Analyzer provides the following details for Oracle server application Shutdown
report:
• DATABASE USER
•
PRIVILEGE
•
CLIENT USER
•
CLIENT TERMINAL
•
Status
•
Time
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Startup Report
EventLog Analyzer provides the following details for Oracle server application Startup
report:
• DATABASE USER
•
PRIVILEGE
•
CLIENT USER
•
CLIENT TERMINAL
•
Status
•
Time
All Logs
This is created only as a custom report and is not available as a pre-built report.
In this report all actions and severity events will be available.
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Viewing IBM AS/400 System History Log Reports
The history logs of IBM AS/400 contains information about the operation of the system
and the system status. The history log tracks high-level activities such as the start and
completion of jobs, device status changes, system operator messages, and attempted
security violations. The information is recorded in the form of messages. These
messages are stored in files that are created by the system. History logs help you track
and control system activity. When you maintain an accurate history log, you can monitor
specific system activities that help analyze problems. History logs record certain
operational and status messages that relate to all jobs in the system.
You can view the reports of the history logs in EventLog Analyzer.
Select the Home tab. In the Dashboard, below the events graph, you will find the
Hosts and Applications tabs. Click on the host name, for which the host category is
IBM AS/400. Custom Report for the IBM AS/400 host will be displayed. The special
report will be displayed under the Important Events tab of the Custom Report.
AS/400 System History Log Reports
EventLog Analyzer will generate a variety of special reports using the information
extracted from the history logs of AS/400 systems. Special Reports generated by the
application are:
•
•
•
•
•
•
•
•
Successful Logons
Successful Logoffs
Unsuccessful Logons
Job Logs
Device Configuration
System Time Changed
Journal Logs
Hardware Errors
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Creating Custom Reports
Custom reports in EventLog Analyzer let you monitor specific events and hosts
exclusively. Custom report profiles can be scheduled to run automatically during selected
time intervals, and also e-mailed to recipients as PDF or CSV reports.
Custom reports are listed under the My Reports section, found in the Reports tab, and
the left navigation pane.
The My Reports section lists all the custom reports created so far, the hosts that are
reported on, and scheduling options. Click on the report name to view the report. The
page contains a menu bar and the menu bar contains the following menu:
•
•
•
•
Add New Report - Click this menu to create a new custom report.
Delete Report - Select the check boxes of custom reports to be deleted and click
the
Delete Report link to delete report(s).
Export Profiles - Select the check boxes of report profiles to be exported and
click this menu. The profile will be downloaded as an XML file
(EventLogAnalyzer_Profiles.xml), through your browser into your client
machine.
Import Profiles - Click this menu to import report profiles. On clicking the
menu, Import Profiles screen pops-up. In that, you will find File Location text
box and Browse button besides. Enter the location of the XML file
(EventLogAnalyzer_Profiles.xml) or use the browse button to locate the XML
file. Click Import button to import the profiles in to EventLog Analyzer server and
Cancel button to cancel the import profiles operation. If the report already exist
in EventLog Analyzer, clicking Import button will list Failed To Import option
and the existing reports with check boxes and you will find Over Write button
and Cancel button to cancel the import profiles operation. Select the check boxes
of report profiles to overwrite and click Over Write button.
There will be no hosts configured for the imported report profiles. You have to edit
the report profile to configure the hosts.
Click the icon to edit the corresponding custom report configuration details. If the
report profile has no schedules associated with it, the
icon is displayed. Click this icon
to schedule the report profile. If the report profile already has a schedule associated with
it, the
icon is displayed. Click this icon to create another schedule for this report
profile.
Creating a New Custom Report
Click the Add New Report link to create a new custom report. You can find this link on
the sub tab, and the My Reports section in the left navigation pane, and the Reports
tab.
Click the Add New Report link opens the Create New Report wizard with three/two
pages.
Step 1:
In the Create New Report wizard first page, enter report details and select host.
1. Enter a unique name as the Report Name, for the new custom report.
2. Select one of the three report types given as tabs:
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a. Select Custom Report with Event Filters tab, if the report is meant to
monitor specific events on specific hosts
b. Select Compliance Report for Windows and Syslog Devices tab, to
generate compliance reports for specific Windows or Linux/Unix hosts. Enter
the Compliance Type in the text box or click the Select link. On clicking the
link, Select Reports to Include window pops-up. In that select the
Compliance Type in the combo box. From the Schedule Report for
<HIPAA/SOX/GLBA/PCI> Compliance list, select the check boxes for
Check All or Clear All or select check boxes of individual reports of selected
compliance.
•
•
•
•
•
•
•
•
•
Successful User Logons
Successful User Logoffs
Logon Attempts
Audit Logs Cleared
Object Access
System Events
Host Session Status
Successful User Account Validation
Failed User Account Validation
Click Done button to save selection and close window. Click Cancel to
cancel the operation. (Step 2 will be skipped in this case)
c. Select Application Report for Application Logs tab, to generate application
reports for a specific application of a host. Select the Application Type in the
text box or click the Select link. On clicking the link, Select Reports to
Include window pops-up. In that select the Application Type (Oracle Logs)
in the combo box. From the Available Reports list, select the check boxes
for Check All or Clear All or select check boxes of individual reports of
selected application type.
The available reports for 'Application Type: Oracle Logs' are:
•
Create Table
•
Drop Table
•
Alter Table
•
Alter User
•
Alter System
•
Create User
•
Drop User
•
Logon
•
Logoff
•
Connect
•
Shutdown
•
Startup
•
All Logs - This is created only as a custom report and is not available as a
pre-built report.
The available reports for 'Application Type: IIS W3C Web Server Logs'
are:
•
•
Hosts Report
Users Report
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•
•
•
•
•
•
File Type Report
Page URLs Report
Browser Usage Report
OS Usage Report
HTTP Error Status Code Report
Malicious URL Report
The available reports for 'Application Type: IIS W3C FTP Logs' are:
•
•
•
•
•
•
Hosts Report
Users Report
File Type Report
Server services Report
Server IPs Report
Source Port Report
The available reports for 'Application Type: DHCP Windows Logs' are:
•
•
•
•
•
•
Lease Report
BOOTP lease report
DNS dynamic update report
Rogue server detection report
IP-Event report
MAC-Event report
The available reports for 'Application Type: DHCP Linux Logs' are:
•
•
•
•
•
Operations Report
MAC Address Report
Client Gateway Report
IP Report
Single page summary
Click Done button to save selection and close window. Click Cancel to cancel
the operation. (Step 2 will be skipped in this case)
3. Select the hosts or host groups to report on
4. Click Next to continue.
Step 2:
In the Create New Report wizard second page, select the event filters and message
filters. There are two set of event type/severity lists, one list of filters for Windows hosts
and the other list of filters for Syslog hosts.
1. Select the filters for the events generated by the hosts or host groups selected.
Choose event type and event severity depending on the specific events that need
to be collected for Windows and/or UNIX hosts.
2. You have two options (Basic Options and Advanced) to filter the messages
under two tabs.
a. Basic Options tab
In the basic option, when multiple values are entered, all the values are
considered for filtering events.
• You will find Drop the Logs containing text box to drop the logs
containing the message(s).
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•
You will find Except text box to exclude an event with a specific event log
message.
• You will find Event Source text box to filter out events received from a
specific event log source.
• You will find User text box to filter out events received for a specific user.
This field is effective only for Security (Important) events..
Multiple values can be entered in the text boxes separated by commas..
b. Advanced tab
In the advanced option, when multiple values are entered, any of the values or all
the values are considered for filtering events depending up on the selection of
Match Any or Match All radio buttons.
•
You will find Match Any and Match All radio buttons for Drop the Logs
containing text box to drop the logs containing the message(s).
• You will find Match Any and Match All radio buttons for Except text box
to exclude events with a specific event log message, from filtering out.
• You will find Event Source text box to filter out events received from a
specific event log source.
• You will find User text box to filter out events received for a specific user.
This field is effective only for Security (Important) events..
Multiple values can be entered in the text boxes separated by commas.
3. For Windows hosts, you can also filter events using Event ID. Choose the Event
ID checkbox. With this, the text box and Event ID link get enabled and the
Event Type / Event Severity filter selection gets disabled. Enter the Event IDs
for which the events need to be collected. If you do not know the Event IDs, click
the Event ID link besides the text field. This pops up a window with textual
equivalents for the Event IDs. Select the required text entries. Selecting the entry
fills the Event IDs in the text field. Unselecting the text entries, removes the
Event IDs in the text field. If the Event ID filtering is not selected, the Event
Type / Event Severity filter selection gets enabled. Select the types of events
for which the report needs to be generated, from the list of events under Event
Type column.
The event types are:
1.
2.
3.
4.
5.
6.
Application
Security
System
DNS Server
File Replication Service
Directory Service
Select the severity of events for which the report needs to be generated, from the
list of severity in the Event Severity row.
The event severity are:
1.
2.
3.
4.
5.
Information
Success
Error
Failure
Warning
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Any combination of event type and severity is possible and select the appropriate
check boxes provided in a matrix format.
The unselected event type and severity will be excluded from the report.
Ensure you copy/enter the exact string as shown in the Windows Event Viewer.
e.g., Logon Name:<tab/blank spaces>John
3. For Unix hosts (i.e., Syslog), you can filter events using the Event Type / Event
Severity filter selection. Select the types of events for which the report needs to
be generated, from the list of events under Event Type column.
The event types are:
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
k.
l.
m.
n.
o.
p.
q.
r.
s.
t.
u.
v.
w.
x.
kernel
user
mail
daemon
auth
syslog
lpr
news
uucp
cron1
authpriv
ftp
ntp
logAudit
logAlert
cron2
local0
local1
local2
local3
local4
local5
local6
local7
Select the severity of events for which the report needs to be generated, from the
list of severity in the Event Severity row.
The event severity are:
a.
b.
c.
d.
e.
f.
g.
h.
Emergency
Alert
Critical
Error
Warning
Notice
Information
Debug
Any combination of event type and severity is possible and select the appropriate
check boxes provided in a matrix format.
The unselected event type and severity will be excluded from the report.
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4. Click Next to continue.
Step 3:
In the Create New Report wizard final (Select Schedule) page, select the report
generation schedule, configure to send the report by Email and generate test report.
1. If you want to schedule this report to run automatically, choose the time interval
after which this report should be generated. Choose from hourly, daily, weekly, or
monthly schedules, or choose to run this report only once.
Schedule
Hourly
Daily
Weekly
Monthly
Only Once
Generate Report On
Generate report hourly starting
from the below specified time
Generate report on: _ Hrs _ Min
Generate report daily at the below
specified time
Generate report on: _ Hrs _ Min
Generate report on the following
days at the specified time
Generate report on: _ Day _ Hrs _
Min
Generate report on the following
months at the specified time
Generate report on: _ Date _ Hrs _
Min
Generate report only once at the
specified time
Generate report at: Select date
using Calendar
For Daily and Weekly schedules, you can set the
Working Hours, or Only NonWorking Hours.
Generate Report For
Previous Hour
Last 60 Minutes
Previous Day
Last 24 Hours
Previous Week
Last 7 Days
Previous Month
Last 30 Days
Previous Hour
Last 60 Minutes
Previous Day
Last 24 Hours
Previous Week
Last 7 Days
Previous Month
Last 30 Days
TimeFilter for Custom Hours, Only
For the Daily schedules, if the option Run on Week Days is selected then the reports
are run daily except on the weekends. For the Weekly or Monthly schedules, select the
option Generate Report only for Week Days if you want to report on the events that
occurred only on the week days and not report on events that occurred over the
weekends.
You can also add a schedule to this report later from the My Reports section
2. You can select the report format. Select the Report Format, PDF or CSV
radio buttons.
3. You can select the summary or detailed report to be generated. Select the
Generate Report, Summary & Details or Only Summary radio
buttons.
4. If you want to email this report, select the Mail To check box.
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a. Enter the e-mail addresses as comma-separated values in the Mail To
text box.
b. If the mail server has not been set up yet, an error message is shown
below the Mail To box. Error message: "Mail Server is not
configured. Click here to configure the Mail Server." Click the link
inside the error message to configure the mail server settings in the
popup window that is opened. If the mail server has been configured
already and you want to reconfigure click the link in Reconfigure the
Mail Server here message and reconfigure the mail server settings in
the popup window that is opened.
5. Click Generate Test Report to see a preview of how this report will look
like, once it is set up. Click Finish to save the report. The report is now
listed in the My Reports section.
Scheduled reports are generated and emailed in PDF or ZIP format.
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Creating Custom Reports for AS/400 Hosts
Custom reports in EventLog Analyzer let you monitor specific events and hosts
exclusively. Custom report profiles can be scheduled to run automatically during selected
time intervals, and also e-mailed to recipients as PDF or CSV reports.
Custom reports are listed under the My Reports section, found in the Reports tab, and
the left navigation pane.
The My Reports section lists all the custom reports created so far, the hosts that are
reported on, and scheduling options. Click on the report name to view the report. The
page contains a menu bar and the menu bar contains the following menu:
•
•
Add New Report - Click this menu to create a new custom report.
Delete Report - Select the check boxes of custom reports to be deleted and click
the
Delete Report link to delete report(s).
• Export Profiles - Select the check boxes of report profiles to be exported and
click this menu. The profile will be downloaded as an XML file
(EventLogAnalyzer_Profiles.xml), through your browser into your client
machine.
• Import Profiles - Click this menu to import report profiles. On clicking the
menu, Import Profiles screen pops-up. In that, you will find File Location text
box and Browse button besides. Enter the location of the XML file
(EventLogAnalyzer_Profiles.xml) or use the browse button to locate the XML
file. Click Import button to import the profiles in to EventLog Analyzer server and
Cancel button to cancel the import profiles operation. If the report already exist
in EventLog Analyzer, clicking Import button will list Failed To Import option
and the existing reports with check boxes and you will find Over Write button
and Cancel button to cancel the import profiles operation. Select the check boxes
of report profiles to overwrite and click Over Write button.
There will be no hosts configured for the imported report profiles. You have to edit
the report profile to configure the hosts.
Click the icon to edit the corresponding custom report configuration details. If the
report profile has no schedules associated with it, the
icon is displayed. Click this icon
to schedule the report profile. If the report profile already has a schedule associated with
it, the
icon is displayed. Click this icon to create another schedule for this report profile
Creating a New Custom Report for AS/400
Click the Report link to create a new custom report for AS/400. You can find this link
(AS/400 > Report) on the sub tab below the main tabs.
Click the Add New Report link opens the Create New Report wizard with three pages.
Step 1:
In the Create New Report wizard first page, enter report details and select host.
1. Enter a unique name as the Report Name, for the new custom report.
2. Select the hosts or host groups to report on.
3. Click Next to continue.
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Step 2:
In the Create New Report wizard second page, select the event filters.
1. You have two options (Basic Options and Advanced) to filter the messages
under two tabs.
a. Basic Options tab
In the basic option, when multiple values are entered, all the values are
considered for filtering events.
•
You will find Drop the Logs containing text box to drop the logs
containing the message(s).
• You will find Except text box to exclude an event with a specific event log
message.
• You will find Event Source text box to filter out events received from a
specific event log source.
• You will find User text box to filter out events received for a specific user.
This field is effective only for Security (Important) events.
Multiple values can be entered in the text boxes separated by commas.
b. Advanced tab
In the advanced option, when multiple values are entered, any of the values
or all the values are considered for filtering events depending up on the
selection of Match Any or Match All radio buttons.
•
2.
3.
4.
5.
You will find Match Any and Match All radio buttons for Drop the Logs
containing text box to drop the logs containing the message(s).
• You will find Match Any and Match All radio buttons for Except text box
to exclude events with a specific event log message, from filtering out.
• You will find Event Source text box to filter out events received from a
specific event log source.
• You will find User text box to filter out events received for a specific user.
This field is effective only for Security (Important) events.
Multiple values can be entered in the text boxes separated by commas.
Select the severity of events which needs to be filtered, from the list of severity in
the Severity row.
The event severity are:
a. Emergency
b. Alert
c. Critical
d. Error
e. Warning
f. Notice
g. Information
h. Debug
Any combination of event severity is possible and select the appropriate check
boxes provided.
The unselected event severity will be dropped.
Enterthe message ID of AS/400 host error message to be filtered, in the
Message ID field.
Enterthe name of the IBM AS/400 job for which the error message to be filtered,
in the Job Name field.
Click Next to continue.
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Step 3:
In the Create New Report wizard final page, select the report generation schedule,
configure to send the report by Email and generate test report.
1. If you want to schedule this report to run automatically, choose the time interval
after which this report should be generated. Choose from hourly, daily, weekly, or
monthly schedules, or choose to run this report only once. For Daily, Weekly, and
Only once schedules, you can set the
TimeFilter for Custom Hours, Only
Working Hours, or Only NonWorking Hours.
For the Daily schedules, if the option Run on Week Days is selected then the
reports are run daily except on the weekends. For the Weekly or Monthly
schedules, select the option Generate Report only for Week Days if you want
to report on the events that occurred only on the week days and not report on
events that occurred over the weekends.
You can also add a schedule to this report later from the My Reports section
2. You can select the report format. Select the Report Format, PDF or CSV radio
buttons.
3. You can select the summary or detailed report to be generated. Select the
Generate Report, Summary & Details or Only Summary radio buttons.
4. If you want to email this report, select the Mail To check box.
a. Enter the e-mail addresses as comma-separated values in the Mail To text
box.
b. If the mail server has not been set up yet, an error message is shown below
the Mail To box. Error message: "Mail Server is not
configured. Click here to configure the Mail Server." Click the link inside
the error message to configure the mail server settings in the popup window
that is opened. If the mail server has been configured already and you want
to reconfigure click the link in Reconfigure the Mail Server here message
and reconfigure the mail server settings in the popup window that is opened.
5.
Click Generate Test Report to see a preview of how this report will look like,
once it is set up. Click Finish to save the report. The report is now listed in the
My Reports section.
Scheduled reports are generated and emailed in PDF or ZIP format.
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Editing Custom Reports
Custom reports are listed under the My Reports section, found in the Reports tab, and
the left navigation pane.
The My Reports section lists all the custom reports created so far, the hosts that are
reported on, and scheduling options. Click on the report name to view the report. Click
icon to delete a report. Click the
the
configuration details.
icon to edit the corresponding custom report
Editing an existing Custom Report
icon to edit an existing custom report. You can find this icon besides the
Click the
report listed in the My Reports section in the left navigation pane, and the Reports tab.
icon opens the Edit Custom Report page.
Clicking the
In the Edit Custom Report page, edit the host and criteria in the Edit Host and Edit
Criteria tabs.
1. Select the Edit Host tab to edit the hosts or host groups to report on.
2. Select the Edit Criteria tab to edit the event filters and message filters. There
are two set of event type/severity lists, one list of filters for Windows hosts and
the other list of filters for Syslog hosts.
a. Edit the filters for the events generated by the hosts or host groups selected.
Edit event type and event severity depending on the specific events that need
to be collected for Windows and/or UNIX hosts.
b. You have two options (Basic Options and Advanced) to filter the messages
under two tabs.
a. Basic Options tab
In the basic option, when multiple values are entered, all the values are
considered for filtering events.
•
You will find Drop the Logs containing text box to drop the logs
containing the message(s).
• You will find Except text box to exclude an event with a specific event
log message.
• You will find Event Source text box to filter out events received from
a specific event log source.
• You will find User text box to filter out events received for a specific
user. This field is effective only for Security (Important) events.
Multiple values can be entered in the text boxes separated by commas.
b. Advanced tab
In the advanced option, when multiple values are entered, any of the
values or all the values are considered for filtering events depending up on
the selection of Match Any or Match All radio buttons.
•
•
You will find Match Any and Match All radio buttons for Drop the
Logs containing text box to drop the logs containing the message(s).
You will find Match Any and Match All radio buttons for Except text
box to exclude events with a specific event log message, from filtering
out.
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•
•
You will find Event Source text box to filter out events received from
a specific event log source.
You will find User text box to filter out events received for a specific
user. This field is effective only for Security (Important) events.
Multiple values can be entered in the text boxes separated by commas.
c. For Windows hosts, you can also filter events using Event ID. Choose the
Event ID checkbox. With this, the text box and Event ID link get enabled
and the Event Type / Event Severity filter selection gets disabled. Enter the
Event IDs for which the events need to be collected. If the Event ID filtering
is not selected, the Event Type / Event Severity filter selection gets
enabled. Select the types of events for which the report needs to be
generated, from the list of events under Event Type column.
The event types are:
d.
e.
f.
g.
h.
i.
Application
Security
System
DNS Server
File Replication Service
Directory Service
Select the severity of events for which the report needs to be generated, from the
list of severity in the Event Severity row.
The event severity are:
j.
k.
l.
m.
n.
Information
Success
Error
Failure
Warning
Any combination of event type and severity is possible and select the appropriate
check boxes provided in a matrix format.
The unselected event type and severity will be excluded from the report.
o. For Unix hosts (i.e., Syslog), you can filter events using the Event Type /
Event Severity filter selection. Select the types of events for which the
report needs to be generated, from the list of events under Event Type
column.
The event types are:
p.
q.
r.
s.
t.
u.
v.
w.
x.
y.
z.
kernel
user
mail
daemon
auth
syslog
lpr
news
uucp
cron1
authpriv
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aa. ftp
bb. ntp
cc. logAudit
dd. logAlert
ee. cron2
ff. local0
gg. local1
hh. local2
ii. local3
jj. local4
kk. local5
ll. local6
mm. local7
Select the severity of events for which the report needs to be generated, from the
list of severity in the Event Severity row.
The event severity are:
1.
2.
3.
4.
5.
6.
7.
8.
Emergency
Alert
Critical
Error
Warning
Notice
Information
Debug
Any combination of event type and severity is possible and select the appropriate
check boxes provided in a matrix format.
The unselected event type and severity will be excluded from the report.
4. Click Save to save the edited report. Click Cancel button to cancel the edit
operation.
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Using Advanced Search
EventLog Analyzer provides advanced search feature. Advanced Search, offers numerous
options for making your searches more precise and getting more useful results. It allows
you to search from the Raw Logs. Using this feature, you will be able to save the search
results as Report Profiles. This provides a simplified means to create very precise,
selectively filtered and narrowed down Report Profiles.
•
•
Advanced Search
Using Advanced Search to create Report Profiles
Advanced Search
In Advance Search, you can search the logs for the selected hosts, from the aggregated
logs database or raw Host/Application logs, and define matching criteria.
1. To carry out advanced search, click Advanced Search link in the Sub Tab.
Advanced Search screen opens up and there will be Search Criteria section.
Search Criteria has two sub-sections.
•
Select Hosts
•
Select Criteria
Select Hosts
In this sub-section, you can choose the hosts for which you want the logs to be
searched. If no host is selected or you want to change the list of selected hosts,
select the hosts.
a. Click Click to Select link.
b. Select Hosts window pops-up. In that window, Select All Groups with selection
check box and all the available host groups with individual hosts with selection
check boxes are listed. By default, the Default Group and the hosts with selection
check boxes are displayed in the screen
c. Select the host groups or individual hosts in the groups by selecting the check
boxes as per your requirement. Click Done to select the hosts and close the
window or click Cancel to cancel the operation and close the window.
The selected groups and hosts are displayed in this section.
Select Criteria
In this sub-section, you can define the criteria listed below to search the event
database for incidents:
Criteria
Type
Description
Refers to major and particular event types. Major event types are: EventLog
Types, Syslog Types
Severity
Refers to the following event severity listed: Emergency, Alert, Critical,
Error, Warning, Information, Notice, Debug, Success, Failure
User Name Refers to the User Name of the user associated with the log events
Event ID
Refers to the Event ID of the log events
Source
Refers to the source host name or IP address from which the events
originated
Message
Refers to the log message texts stored in the database
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Type Sub-Criteria
If no event type is selected or you want to change the selected event types,
select the event types.
i. Click Click to Select link.
ii. Select Event Types window pops-up. In that window, EventLog Types and
Syslog Types and individual event types are listed with selection check boxes.
Selecting EventLog Types check box will select all the event types listed under
EventLog Types. Same is applied for Syslog Types.
iii. Select the complete lists or individual event types in the lists by selecting the
check boxes as per your requirement. Click Done to select the event types and
close the window or click Cancel to cancel the operation and close the window.
The list of event types under Eventlog Types are:
1. Application
2. Security
3. System
4. DNS Server
5. File Replication Service
6. Directory Service
7. OSession
The list of event types under Syslog Types are:
1. kernel
2. user
3. mail
4. daemon
5. auth
6. syslog
7. lpr
8. news
9. uucp
10. cron1
11. authpriv
12. ftp
13. ntp
14. logAudit
15. logAlert
16. cron2
17. local0
18. local1
19. local2
20. local3
21. local4
22. local5
23. local6
24. local7
2. Select any combination of the following criteria: Type, Severity, User Name,
Event ID, Source, and Message.
3. After selecting the Host(s) and Criteria, click Search or click Cancel to cancel the
operation.
4. Clicking Search will display the results in the Search Results section below the
Search Criteria section.
The Search Results screen displays the following:
•
Save as Report Profile link,
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•
•
•
•
Time frame (From, To)
Number of rows displayed (1 to x of y) with navigation buttons
View per page (5, [10], 20, 25, 50, 75, 100, 250, 500)
and following columns:
• Host Name
• Source
• Type
• Severity
• UserName
• EventId
• Message
• Time
• By default, the search is carried out for the time period selected in the Global
Calendar present in the left pane of the UI.
• You can also search within the search results. Fill the text boxes below the
column headers and click the icon to carry out search within search.
If the search string exists then the search result will be intelligently
displayed based on the report category in which it occurred.
Using Advanced Search to create Report Profile
To generate users reports:
•
Click Advanced Search link in the Sub Tab.
•
Select appropriate Hosts.
In the Criteria section, enter Duration isn't '0'.
•
Click Search and click Configure Columns to change reports columns.
In the Criteria section, select Match all of the following or Match any of the
following to match all the criteria set or any of the criteria set and add or
remove additional criteria using Add Criteria and Remove Criteria links and
select Protocol is 'HTTP'.
•
Click Search. Search results provide the Reports related to your search <for
time period from beginning of the day to current time>.
•
Select the required reports by selecting the individual reports or by selecting
the Add Criteria to select all the reports. These will form the criteria for the
Report Profile.
•
To save the search result as report profile, click Save as Report Profile link.
•
Enter a Report Profile Name.
•
Schedule the report, if required.
•
Select the Report Format: PDF or CSV.
•
Select the Mail To: check box if you want the report to be auto delivered. Enter
the Email ID(s). If more than one Email ID, separate them with a comma.
•
Click Finish button. A new report profile is added. Click Cancel button if you
want to cancel the operation.
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Alert Notifications
Creating an Alert Profile
An alert is triggered whenever an event matching a specific criteria is generated. An
alert profile lets you define such specific criteria, and also notify you by email, when the
corresponding alert is triggered.
Creating a New Alert Profile
Click the New Alert Profile link to create a new alert profile. You can find this link on
the sub tab below the main tabs, or in the Alerts box present on the left side navigation
in the Alerts tab.
1. Provide an Alert Profile Name
2. Choose the Criticality. Criticality can be High, Medium, or Low. This is a value
that you set for the alert, for your reference.
3. In the Select Host/Group section, you can select multiple hosts or groups of
hosts from the list, if you want to create an alert profile for multiple hosts or a
groups of hosts. This includes both default, and user-created host groups.
Alerts will not work for those listed hosts from which logs have been imported. You
need to Add the host to EventLog Analyzer for alerts to work.
In the Define Criteria section you will find three tabs with radio buttons to choose the
type of alert.
Choose Predefined Alert tab, if you want to set alert criteria based on predefined
alerts.
Field
Predefined
Alert
Severity /
Event ID
Log Type
Message
Number of
occurrences
Occurring
within
Description
Select the event description for which the alert has to be triggered. It is
easier to identify an event by its description, which indicates what could
be the reason the event was generated.
Depending on the type of predefined alert selected, this field displays
either the event severity or the event ID.
The log type for the selected pre-defined alert is displayed.
If you want the alert to be triggered when an event with a specific event
log message is generated, type the log message here.
Enter the number of times the event has to be generated before
triggering this alert.
Enter the time interval between events, in minutes, after which this alert
should be triggered.
6. Choose Compliance Alert tab, if you want to set alert criteria based on
compliance violation. Compliance alerts are available only for logs received from
Windows hosts.You can choose to be notified of HIPAA, GLBA, SOX, and PCI
compliance violation by selecting the corresponding checkbox. Alerts will be
triggered, for each of these compliance violations like Failed Logon Attempts,
Policy Changes, Account Changes, and Audit Logs Cleared, based on the
below mentioned criteria.
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Field
Log Type
Description
Edit the log type for which the alert has to be triggered from the types
listed in the combo box.
Severity / Event Depending on the type of Compliance alert selected, this field displays
ID
the appropriate event IDs.
Log message
If you want the alert to be triggered when an event with a specific
contains
event log message is generated, type the log message here.
Except
If you want that the alert should not be triggered when an event with a
specific event log message is generated, type the log message here.
Number of
Edit the number of times the event has to be generated before
occurrences
triggering this alert.
Occurring within Edit the time interval between events, in minutes, after which this alert
should be triggered.
7. Choose Custom Alert tab, if you want to set alert criteria based on syslog log
type.
• Select the LogType from the LogType combo box.
• Any
• Application
• Security
• System
• DNS Server
• File Replication Service
• Directory Service
• Auth
• AuthPriv
• Cron1
• Cron2
• Daemon
• FTP
• Kernel
• Local0
• Local1
• Local2
• Local3
• Local4
• Local5
• Local6
• Local7
• LogAudit
• LogAlert
• LPR
• Mail
• News
• NTP
• Syslog
• User
• UUCP
• For the log message criteria part, you have the advanced option. Click the
Advanced Option link. Above the Log Message Contains and Except criteria
text boxes, Match Any and Match All options with buttons will appear. With
Match Any and Match All options, you will be able to carry out and or or
operation on the multiple Log Message Contains and Except criteria.
• If the criteria is based on Severity, then the following fields will be available for
creating the alert profile.
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Field
Log Type
Description
Select the log type of the event for which the alert has to be triggered.
The log types that are listed depend on the platform of the host or host
group selected. Click on More to add additional log type, you can add a
maximum of 5 Log Type. Click on Remove to remove the log type.
Severity
Select the severity of the event for which the alert has to be triggered.
Click on More to add additional severity, you can add a maximum of 5
severities. Click on Remove to remove the severity.
Log Message If you want the alert to be triggered when an event with a specific event
Contains
log message is generated, type the log message here. Use comma ',' to
separate multiple log message texts.
Except
If you do not want the alert to be triggered when an event with a specific
event log message is generated, type the log message here. Use comma
',' to separate multiple log message texts.
Event Source If you want that alert should be generated for events received from
specific host sources, mention the same in this text box. The alert will be
generated for events received from the host(s) you have entered.
User
If you want that alert should be generated for events received for a
specific user, enter the user names in this text box. The alert will be
generated for events received for the user(s) you have entered. This field
is effective only for Security (Important) events.
Number of
Enter the number of times the event has to be generated before
occurrences
triggering this alert.
Occurring
Enter the time interval between events, in minutes, after which this alert
within
should be triggered.
•
If the criteria is based on Event ID, then the following fields will be available for
creating the alert profile.
Field
Description
Log Type
Select the log type of the event for which the alert has to be triggered.
The log types that are listed depend on the platform of the hosts or host
groups selected.
Event ID
If you want the alert to be triggered for a particular Event ID, mention
the Event ID here. Use comma ' , ' to separate multiple event id's. You
can also specify range of event id's.
Log Message If you want the alert to be triggered when an event with a specific event
Contains
log message is generated, type the log message here. Use comma ',' to
separate multiple log message texts.
Except
If you do not want the alert to be triggered when an event with a
specific event log message is generated, type the log message here. Use
comma ',' to separate multiple log message texts.
Event Source If you want that alert should be generated for events received from
specific host sources, mention the same in this text box. The alert will be
generated for events received from the host(s) you have entered.
User
If you want that alert should be generated for events received for a
specific user, enter the user names in this text box. The alert will be
generated for events received for the user(s) you have entered. This field
is effective only for Security (Important) events.
Number of
Enter the number of times the event has to be generated before
occurrences
triggering this alert.
Occurring
Enter the time interval between events, in minutes, after which this alert
within
should be triggered.
7. In the Notify by: section, you will find three tabs to choose the notification
mechanism.
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8. Choose the E-mail tab to receive an e-mail every time an alert matching this
alert profile is triggered. Fill in the recipient e-mail address in the To box. Emails
can be sent to more than one email address by separating the email addresses
using a comma ' , '. Enter the subject of alert in the Subject text box. You can
select the following arguments from the Select Arguments combo box.
• Source - Source of the log
• HostName - Host generating the log
• AlertName - Name of the alert profile.
You can concatenate the arguments with your own text as subject of alert
notification. Enter the text of alert notification in the Add Notes text box. You can
enter up to 250 characters.
You will have to configure the Mail Server Settings in EventLog Analyzer before
sending e-mails from the server.
9. Choose the Run Program tab to execute custom scripts when an alert is
generated. Specify the location of the script in the Location field or click the
Browse button to get the location of the script/program. Select the parameters
to be passed as arguments to the script in the Arguments field. The following
details from the log can be passed as arguments to the script by clicking the
appropriate option under Select Arguments.
• Source - Source of the log
• Hostname - Host generating the log
• Criticality - Criticality of the alert
Apart from this, you can also specify other arguments as required.
Notify Alerts using SNMP
You can notify the alerts by SNMP Traps by running a program sendtrap.bat
available in <EventLog Analyzer Home>/tools directory. You have to configure the
SNMP host and if required SNMP trap port in the batch file.
10. Choose the SMS tab to receive an SMS in your mobile phone, every time an alert
matching this alert profile is triggered. Fill in the recipient mobile phone number
in the Mobile Number text box. Enter the SMS message of alert in the Message
text box. You can select the following arguments from the Select Arguments
combo box.
•
•
•
•
•
•
Source - Source of the log
HostName - Host generating the log
AlertName - Name of the alert profile
Criticality - Criticality of the alert
NoOfOccurences - Number of occurences of the event
Message - Message of the event
You can concatenate the arguments with your own text as SMS message of alert
notification. You can enter up to 250 characters.
11. Finally click Add Alert Profile to save and activate this alert profile. Click Cancel
to return to the previous page.
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Creating Alert Profile for AS/400 Hosts
An alert is triggered whenever an event, matching a specific criteria, is generated. An
alert profile lets you define such specific criteria, and also notify you by email, when the
corresponding alert is triggered.
Click the Alert Profiles option in the Settings tab, to trigger an alert for occurance of
event with a matching criteria. Clicking the option will open the Alert Profile Details
page. The page contains a menu bar and list of alert profiles available.
The menu bar contains the following menu:
•
•
•
•
New Alert Profile - Click this menu to create a new Alert Profile.
Delete Alert - Select the check boxes of Alert Profiles to be deleted and click this
menu.
Export Profiles - Select the check boxes of Alert Profiles to be exported and
click this menu. The profile will be downloaded as an XML file
(EventLogAnalyzer_Profiles.xml), through your browser into your client
machine.
Import Profiles - Click this menu to import filter profiles. On clicking the menu,
Import Profiles screen pops-up. In that, you will find File Location text box
and Browse button besides. Enter the location of the XML file
(EventLogAnalyzer_Profiles.xml) or use the browse button to locate the XML
file. Click Import button to import the profiles in to EventLog Analyzer server and
Cancel button to cancel the import profiles operation. If the filter already exist in
EventLog Analyzer, clicking Import button will list Failed To Import option and
the existing filters with check boxes and you will find Over Write button and
Cancel button to cancel the import profiles operation. Select the check boxes of
filters to overwrite and click Over Write button.
There will be no hosts configured for the imported filter profiles. You have to edit
the filter profile to configure the hosts.
Managing Alert Profiles
The Alert Profiles option lists all the Alert Profiles created so far, with the option to add
more. Click the
icon to disable the Alert Profile. This is a toggle icon, so click it again
icon to Edit the Alert Profile. Click the
icon to
to enable the Alert Profile. Click the
delete the filter. The list also shows the filter type, hosts and host groups for which the
filter has been set up.
Creating a New Alert Profile for AS/400
Click the Alert link to create a new alert profile for AS/400. You can find this link
(AS/400 > Alert) on the sub tab below the main tabs.
1. Provide an Alert Profile Name
2. Choose the Criticality. Criticality can be High, Medium, or Low. This is a value
that you set for the alert, for your reference.
3. In the Select Host/Group section, you can select multiple hosts or groups of
hosts from the list, if you want to create an alert profile for multiple hosts or a
groups of hosts. This includes both default, and user-created host groups.
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Alerts will not work for those listed hosts from which logs have been imported. You
need to Add the host to EventLog Analyzer for alerts to work.
In the Define Criteria section you have to define the criteria for Alert generation.
For the log message criteria part, you have the advanced option. Click the Advanced
Option link. Above the Log Message Contains and Except criteria text boxes, Match
Any and Match All options with buttons will appear. With Match Any and Match All
options, you will be able to carry out and or or operation on the multiple Log Message
Contains and Except criteria.
•
If the criteria is based on Severity, then the following fields will be available for
creating the alert profile.
Field
Severity
Description
Select the severity of the event for which the alert has to be triggered.
The severity list is: Emergency, Alert, Critical, Error, Warning, Notice,
Information, Debug
Message ID
The message ID of AS/400 host error message.
JobName
The name of the IBM AS/400 job for which the error message was
generated.
Log Message If you want the alert to be triggered when an event with a specific event
Contains
log message is generated, type the log message here. Use comma ',' to
separate multiple log message texts.
Except
If you do not want the alert to be triggered when an event with a
specific event log message is generated, type the log message here. Use
comma ',' to separate multiple log message texts.
Event Source If you want that alert should be generated for events received from
specific host sources, mention the same in this text box. The alert will be
generated for events received from the host(s) you have entered.
User
If you want that alert should be generated for events received for a
specific user, enter the user names in this text box. The alert will be
generated for events received for the user(s) you have entered. This field
is effective only for Security (Important) events.
Number of
Enter the number of times the event has to be generated before
occurrences
triggering this alert.
Occurring
Enter the time interval between events, in minutes, after which this alert
within
should be triggered.
7. In the Notify by: section, you will find three tabs to choose the notification
mechanism.
8. Choose the E-mail tab to receive an e-mail every time an alert matching this
alert profile is triggered. Fill in the recipient e-mail address in the To box. Emails
can be sent to more than one email address by separating the email addresses
using a comma ' , '. Enter the subject of alert in the Subject text box. You can
select the following arguments from the Select Arguments combo box.
• Source - Source of the log
• HostName - Host generating the log
• AlertName - Name of the alert profile.
You can concatenate the arguments with your own text as subject of alert
notification. Enter the text of alert notification in the Add Notes text box. You can
enter up to 250 characters.
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You will have to configure the Mail Server Settings in EventLog Analyzer before
sending e-mails from the server.
9. Choose the Run Program tab to execute custom scripts when an alert is
generated. Specify the location of the script in the Location field or click the
Browse button to get the location of the script/program. Select the parameters
to be passed as arguments to the script in the Arguments field. The following
details from the log can be passed as arguments to the script by clicking the
appropriate option under Select Arguments.
• Source - Source of the log
• Hostname - Host generating the log
• Criticality - Criticality of the alert
Apart from this, you can also specify other arguments as required.
Notify Alerts using SNMP
You can notify the alerts by SNMP Traps by running a program sendtrap.bat
available in <EventLog Analyzer Home>/tools directory. You have to configure the
SNMP host and if required SNMP trap port in the batch file.
10. Choose the SMS tab to receive an SMS in your mobile phone, every time an alert
matching this alert profile is triggered. Fill in the recipient mobile phone number
in the Mobile Number text box. Enter the SMS message of alert in the Message
text box. You can select the following arguments from the Select Arguments
combo box.
• Source - Source of the log
• HostName - Host generating the log
• AlertName - Name of the alert profile
• Criticality - Criticality of the alert
• NoOfOccurences - Number of occurences of the event
• Message - Message of the event
You can concatenate the arguments with your own text as SMS message of alert
notification. You can enter up to 250 characters.
11. Finally click Add Alert Profile to save and activate this alert profile. Click Cancel
to return to the previous page.
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Viewing Alerts
After setting up an Alert Profile, select the Alerts tab to see the list of alerts triggered.
By default, the Alerts tab lists all the alerts triggered so far. The list shows the
timestamp of the alert, the host which triggered it, the alert criticality, the status of the
alert, and the message.
Viewing Alerts for an Alert Profile
The Alerts box on the left navigation pane lists all the alert profiles created so far. Click
on each alert profile to view the corresponding list of alerts triggered.
The
icon against an alert profile indicates that an email notification has been setup.
The
icon indicates that the alert profile is currently enabled and active. To disable the
icon is shown.
alert profile, click on this icon. The alert profile is now disabled, and the
When an alert profile is disabled, alerts will not be triggered for that alert profile. To start
triggering alerts again, click on the icon to enable the alert profile.
The Alerts tab lets you view alerts for various alert profiles set up. To manage alert
Alerts link on the left navigation pane or click the Alert Profiles link
profiles, click on
in the Settings tab.
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Editing an Alert Profile
From Alert Profile Details page click the edit alert icon to edit an already existing alert
profile. Edit Alert Profile page lets you edit an already created alert profile.
Editing an Alert Profile
1. Edit the Criticality. Criticality can be High, Medium, or Low. This is a value that
you set for the alert, for your reference.
2. In the Select Host/Group section, you can select multiple hosts or groups of hosts
from the list, if you want to edit an alert profile for multiple hosts or a groups of
hosts. This includes both default, and user-created host groups.
Alerts will not work for those listed hosts from which logs have been imported. You
need to Add the host to EventLog Analyzer for alerts to work.
In the Modify Criteria section you will find the details to edit, depending upon the type
of alert.
If it is a Predefined Alert profile, edit alert criteria of predefined alerts.
Field
Log Type
Severity / Event
ID
Log message
contains
Except
Description
The log type for the selected pre-defined alert is displayed.
Depending on the type of predefined alert selected, this field displays
either the event severity or the event ID.
If you want the alert to be triggered when an event with a specific
event log message is generated, type the log message here.
If you want that the alert should not be triggered when an event with a
specific event log message is generated, type the log message here.
Number of
Edit the number of times the event has to be generated before
occurrences
triggering this alert.
Occurring within Edit the time interval between events, in minutes, after which this alert
should be triggered.
6. If it is Compliance Alert profile,editalert criteria of compliance violation.
Compliance alerts are available for logs received from Windows host only. You
can choose to be notified of HIPAA, GLBA, SOX, and PCI compliance violation by
selecting the corresponding checkbox. Alerts will be triggered, for each of these
compliance violations like Failed Logon Attempts, Policy Changes, Account
Changes, and Audit Logs Cleared, based on the below mentioned criteria.
Field
Log Type
Description
Edit the log type for which the alert has to be triggered from the types
listed in the combo box.
Severity / Event Depending on the type of Compliance alert selected, this field displays
ID
the appropriate event IDs.
Log message
If you want the alert to be triggered when an event with a specific
contains
event log message is generated, type the log message here.
Except
If you want that the alert should not be triggered when an event with a
specific event log message is generated, type the log message here.
Number of
Edit the number of times the event has to be generated before
occurrences
triggering this alert.
Occurring within Edit the time interval between events, in minutes, after which this alert
should be triggered.
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7. If it is a Custom Alert profile,editalert criteria of syslog log type.
• Select the LogType from the LogType combo box.
• Any
• Application
• Security
• System
• DNS Server
• File Replication Service
• Directory Service
• Auth
• AuthPriv
• Cron1
• Cron2
• Daemon
• FTP
• Kernel
• Local0
• Local1
• Local2
• Local3
• Local4
• Local5
• Local6
• Local7
• LogAdit
• LogAlert
• LPR
• Mail
• News
• NTP
• Syslog
• User
• UUC
• For the log message criteria part, you have the advanced option. Click the
Advanced Option link. Above the Log Message Contains and Except criteria
text boxes, Match Any and Match All options with buttons will appear.
Additionally, Event Source text box will appear below the Except criteria text
box. With Match Any and Match All options, you will be able to carry out and or
or operation on the multiple Log Message Contains and Except criteria.
• If the Select Criteria is based on Severity, then the following fields will be
available for creating the alert profile.
Field
Log Type
Severity
Log Message
Contains
Except
Description
Edit the log type of the event for which the alert has to be triggered. The
log types that are listed depend on the platform of the host or host group
selected. Click on More to add additional log type, you can add a
maximum of 5 Log Type. Click on Remove to remove the log type.
Edit the severity of the event for which the alert has to be triggered. Click
on More to add additional severity, you can add a maximum of 5
severities. Click on Remove to remove the severity.
If you want the alert to be triggered when an event with a specific event
log message is generated, type the log message here. Use comma ',' to
separate multiple log message texts.
If you do not want the alert to be triggered when an event with a specific
event log message is generated, type the log message here. Use comma
',' to separate multiple log message texts.
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Field
Number of
occurrences
Occurring
within
•
Description
Edit the number of times the event has to be generated before triggering
this alert.
Edit the time interval between events, in minutes, after which this alert
should be triggered.
If the Select Criteria is based on Event ID, then the following fields will be
available for creating the alert profile.
Field
Log Type
Event ID
Log Message
Contains
Except
Number of
occurrences
Occurring
within
Description
Edit the log type of the event for which the alert has to be triggered.
The log types that are listed depend on the platform of the hosts or host
groups selected.
If you want the alert to be triggered for a particular Event ID, mention
the Event ID here. Use comma ' , ' to separate multiple event id's. You
can also specify range of event id's.
If you want the alert to be triggered when an event with a specific event
log message is generated, type the log message here. Use comma ',' to
separate multiple log message texts.
If you do not want the alert to be triggered when an event with a
specific event log message is generated, type the log message here. Use
comma ',' to separate multiple log message texts.
Edit the number of times the event has to be generated before
triggering this alert.
Edit the time interval between events, in minutes, after which this alert
should be triggered.
7. In the Notify by: section, you will find three tabs to choose the notification
mechanism.
8. Select the E-mail tab to edit it is selected to receive an e-mail every time an
alert matching this alert profile is triggered. Editthe recipient e-mail address in
the To box. Emails can be sent to more than one email address by separating the
email addresses using a comma ' , '. Editthe subject of alert in the Subject text
box. You can select the following arguments from the Select Arguments combo
box.
• Source - Source of the log
• HostName - Host generating the log
• AlertName - Name of the alert profile.
You can concatenate the arguments with your own text as subject of alert
notification. Editthe text of alert notification in the Add Notes text box. You can
enter up to 250 characters.
You will have to configure the Mail Server Settings in EventLog Analyzer before
sending e-mails from the server.
9. Select the Run Program tab to edit if it is selected to execute custom scripts
when an alert is generated.Editthe location of the script in the Location field or
click the Browse button to get the location of the script/program.Editthe
parameters to be passed as arguments to the script in the Arguments field. The
following details from the log can be passed as arguments to the script by clicking
the appropriate option under Select Arguments.
• Source - Source of the log
• Hostname - Host generating the log
• Criticality - Criticality of the alert
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10. Apart from this, you can also specify other arguments as required.
Select the SMS tab to edit if it is selected to receive an SMS in your mobile
phone, every time an alert matching this alert profile is triggered.Editin the
recipient mobile phone number in the Mobile Number text box. Enter the SMS
message of alert in the Message text box. You can select the following
arguments from the Select Arguments combo box.
• Source - Source of the log
• HostName - Host generating the log
• AlertName - Name of the alert profile
• Criticality - Criticality of the alert
• NoOfOccurences - Number of occurences of the event
• Message - Message of the event
You can concatenate the arguments with your own text as SMS message of alert
notification. You can enter up to 250 characters.
11. Finally click Save Alert Profile to save the edited alert profile. Click Cancel to
return to the previous page.
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Configuring System Settings
The Settings tab lets you configure several system settings for the server running
EventLog Analyzer, as well as other settings.
The Simulate option generates sample event logs so that you can view reports without
having to collect actual event logs. At any time click the Stop Simulate link to stop
sending the sample data to EventLog Analyzer
The following is the the list of configuration options available under the System
Settings section:
Setting
Add New Host
Host Groups
Host Details
Description
Click this link to add a host from which event logs need to be collected
Click this link to add, edit, or delete host groups
Click this link to view device details for each host from which event
logs are collected
Alert Profiles
Click this link to view the alert profiles set up so far
Database Filters Click this link to set up database filters for storing event logs
Schedule Listing Click this link to view the list of reports scheduled
Archived Files
Click this link to configure archiving intervals, or load an archived file
into the database
Imported Log
Click this link to import Windows Event Log files (type .evt format)
Files
from the local machine or by FTP from remote machine
Rebranding ELA To customize EventLog Analyzer Web Client to suit the needs of
Web Client
Managed Security Service Providers (MSSPs) or large enterprises
Compliance
Click this link to configure a new compliance type with required reports
from the set of default reports and customize the existing compliance
Reports
type with required reports.
Working Hour
Click this link to configure Working and Non-Working hour event log
collection pattern of the organization.
The following is the the list of configuration options available under the Administration
Settings section:
Setting
Active Directory
User
Management
ELA
Configurations
Mail Server
Settings
Alert Me
Account Settings
Description
Click this link to import AD users details, import AD users details
periodically, use AD authentication.
Click this link to add, edit, or delete users in EventLog Analyzer
Click this link to save the EventLog Analyzer configurations to restore
when you restart the server.
Click this link to configure the mail server
Click this link to configure Email alert for EventLog Analyzer failure
Click this link to change the default password and e-mail address set
for the user account.
This applies to only for users with Guest or Operator access level
Database Console Click this link to access the database and execute queries
Server
Click this link to view system-related information
Diagnostics
SMS Settings
Click this link to configure the SMS settings in order to get SMS alert
notifications in your cellular phone.
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Apart from this, the left navigation pane includes the DB Storage Options box. The
Current Storage Size value is used to define the number of days for which event logs
collected, will be retained in the database. The default value is 32 days, after which the
oldest values are deleted.
You can change the Current Storage Size value to reflect the storage settings required
for your setup. Once done, click Update to save your changes.
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Creating Host Groups
EventLog Analyzer lets you group hosts from which event logs are collected. Host groups
let you define which hosts you want to analyze event logs from. You can also create
custom reports to report on event logs collected from this host group alone.
Click the Host Groups link from the Settings tab to perform operations on host groups.
By default, Windows hosts are grouped under the WindowsGroup, and UNIX hosts are
grouped under the UnixGroup. All other hosts are grouped under the DefaultGroup.
Creating a New Host Group
Click the New Host Group link. In the popup window that opens, enter the following
details:
1. Enter a unique Group Name to identify the host group
2. Give a meaningful Description to explain the purpose of the host group
3. Select the hosts to be included in this group from the list of Available Host(s)
and transfer > them to the Selected Host(s).
Once you are done, click Add to create this host group. Click Cancel to quit without
creating any host group.
Click on the Number of Hosts link to list the hosts belonging to the corresponding
group. Click on icon to edit the group. To delete a particular group, select the group
from the list of groups and click on the
delete icon. You cannot delete the
WindowsGroup, UnixGroup, and DefaultGroup.
Editing a Host Group
Here you can add new hosts, or remove the existing hosts from this group.
To add new hosts to this group, select the hosts to be added from the list of
Available Host(s) and transfer > them to the Selected Host(s).
To remove existing hosts from this group, select the hosts to be removed from the
Selected Host(s) and transfer < them to the list of Available Host(s).
Click Save . Click Cancel to quit without editing the host group.
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Viewing Host Details
Click the Host Details link to view the details on the EventLog Server and also the
details of the hosts from which EventLog Analyzer is currently collecting event logs.
The Add New Host link lets you add a new host to this list. Select multiple hosts and
click the Delete Host link to delete them all in a single click. There is a Search option
to search a particular host from the list of hosts available.
The Hosts Details table lists all the hosts from which event logs are being collected.
Field/Icon
or
or
or
or
or
or
HostName
HostIPAddress
Delete
Status
NextScanOn
LastMessageOn
Action
Description
This icon tells you whether this host is Linux/ Windows/ Cisco
Routers / Switches.
Click this icon to edit attributes for this host
Click this icon to enable or disable collecting event logs from this
host
The host name of the machine from which event logs are collected
The IP Address of the host.
Click the
icon to delete this host . To delete more than one host,
use the check-box to select the host.
The status of log collection from this host. Hover over each icon to
see the current status.
Provides the time at which the next scan is scheduled. This is set
while adding the host, where the field Monitor Interval in minutes
decides the next schedule of the scan, the default being 10 minutes.
The status of the hosts and performing unscheduled scans using the
ScanNow link, impacts the next scanning schedule.
Displays the last time at which the host sent an event log to the
server.
The ScanNow link provides an option to do an unscheduled scan for
Windows and AS/400 machines. Until the scan is complete, Scanning
in progress icon is displayed.
The PingNow link pings the Unix/Linux machines to ascertain
connectivity is intact.
Editing Host Details
Click the icon next to the host to edit the log collection details for that host. Depending
on the type of host, the following details can be edited:
Host Type
Windows
Host
Detail
Display
Name
Login
name/
password
Monitor
Interval
Description
The name that is displayed for the host.
The login details (credentials) needed to collect event logs
from this host. You need to have Administrator privileges, and
for applying the change of credentials to all the hosts in the
particular domain, displayed in the field Domain Name, you
need to select the option Apply login name and password
changes to all domain(displayed below) authenticated
hosts.
The number of minutes after which the host will be polled for
new event logs
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Host Type
Host
Description
Detail
Host Group Select the Host Group to which the hosts need to be changed
to. Click the
icon to create a new host group.
Domain
The default domain name to which the host belongs is
Name
displayed. Select the option Use Domain Authentication if
you are using domain credentials to access this host and
collect logs.
Unix / Cisco Display
The name that is displayed for the host.
Device / Any Name
Syslog
Host Type Select the Host Type to which the hosts need to be changes to.
Device
Click the
icon to create a new host type.
Display
Click on the Change Image link to change the icon that is
Icon
displayed. You can select from a list of icons or
or
or
or
or
. You can also add your own icon using the
Add
New Icon link. If you need to apply the changes to all the host
belonging to this Host Group, you need to select the option
Apply to all hosts in Group.
Host Group Select the Host Group to which the hosts need to be changed
to. Click the
icon to create a new host group.
Syslog
The listener port on which EventLog Analyzer is listening for
Listener
event logs from this host. This is also the same port on which
Port
this host is forwarding event logs to EventLog Analyzer.
Once you have made the changes, click Save Host Details to save the new settings for
this host
When a host is deleted, it is removed from the database, meaning all host-related
data is permanently deleted.
Click on any host to view the event summary for that host.
The Host Details link also lists the ports on which EventLog Analyzer is listening for
event logs. By default, Listening Ports 513 and 514 is added. When you add a UNIX
host, and specify a different port other than 513 or 514 to collect logs, that port is
automatically added to this list.
Any newly added syslog port will be displayed under Listening Ports only after a
couple of minutes.
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Managing Alert Profiles
Click the Alert Profiles link in the Settings tab, to manage all the alert profiles set up
so far. Clicking the option will open the Alert Profile Details page. The page contains a
menu bar and list of alert profiles available.
The menu bar contains the following menu:
•
•
•
•
New Alert Profile - Click this link to create a new alert profile.
Delete Alert - Select the check boxes of alert profiles to be deleted and click the
Delete Alert link to delete alert profile(s).
Export Profiles - Select the check boxes of alert profiles to be exported and click
this menu. The profile will be downloaded as an XML file
(EventLogAnalyzer_Profiles.xml), through your browser into your client
machine.
Import Profiles - Click this menu to import alert profiles. On clicking the menu,
Import Profiles screen pops-up. In that, you will find File Location text box
and Browse button besides. Enter the location of the XML file
(EventLogAnalyzer_Profiles.xml) or use the browse button to locate the XML
file. Click Import button to import the profiles in to EventLog Analyzer server and
Cancel button to cancel the import profiles operation. If the alert profile already
exist in EventLog Analyzer, clicking Import button will list Failed To Import
option and the existing alert profiles with check boxes and you will find Over
Write button and Cancel button to cancel the import profiles operation. Select
the check boxes of alert profiles to overwrite and click Over Write button.
There will be no hosts configured for the imported alert profiles. You have to edit
the alert profile to configure the hosts.
The Alert Profiles table lists all the alert profiles set up so far, along with all the details
selected when the alert profile was created, such as log type, Severity/EventID,
Criticality, Occurrences, etc. Click on an alert profile to see the corresponding list of
toggle icon lets you enable or disable an alert profile and
alerts triggered. The
correspondingly start or stop triggering alerts for the same. You can edit the alert profile
by clicking on the edit alert icon.
The
icon lets you delete an alert profile. Once deleted, the alerts associated with this
profile are also deleted from the database. The
notification has been set up for this alert profile.
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Defining Database Filters
You can use the database filters, to filter out the unwanted events from your hosts, from
getting stored in the database. By this you can save the hard drive space.
For example, if you want to reject/ filter out the events with the Event ID 1001, in the
database filters, choose the Event ID: box and enter 1001. If you are not aware of the
Event ID(s), kindly uncheck the events that you do not want to get stored. For example,
if you do not want the Information type of events, unselect the Information check box.
This will reject all the Information type of events for the host(s) that you choose in the
database filters wizard.
Click the Database Filters option in the Settings tab, to apply specific event filters on
the data collected and stored in the database. With this option, you can store only the
necessary event logs in the database, making it easier to search for particular events,
and optimizing the capacity of the database. Clicking the option will open the Filter
Details page. The page contains a menu bar and list of filters available.
The menu bar contains the following menu:
•
•
•
•
New Filter - Click this menu to create a new database filter.
Delete Filter - Select the check boxes of filters to be deleted and click this
menu.
Export Profiles - Select the check boxes of filter profiles to be exported and click
this menu. The profile will be downloaded as an XML file
(EventLogAnalyzer_Profiles.xml), through your browser into your client
machine.
Import Profiles - Click this menu to import filter profiles. On clicking the menu,
Import Profiles screen pops-up. In that, you will find File Location text box
and Browse button besides. Enter the location of the XML file
(EventLogAnalyzer_Profiles.xml) or use the browse button to locate the XML
file. Click Import button to import the profiles in to EventLog Analyzer server and
Cancel button to cancel the import profiles operation. If the filter already exist in
EventLog Analyzer, clicking Import button will list Failed To Import option and
the existing filters with check boxes and you will find Over Write button and
Cancel button to cancel the import profiles operation. Select the check boxes of
filters to overwrite and click Over Write button.
There will be no hosts configured for the imported filter profiles. You have to edit
the filter profile to configure the hosts.
Managing Database Filters
The Database Filters option lists all the filters created so far, with the option to add
more. Click the
icon to disable the filter. This is a toggle icon, so click it again to
icon to Edit the Database Filter. Click the
icon to delete
enable the filter. Click the
the filter. The list also shows the filter type, hosts and host groups for which the filter
has been set up.
Creating a New Database Filter
Click on New Filter to create a new database filter.
1. Provide a Filter Name.
2. You have two options (Basic Options and Advanced) to filter the messages
under two tabs.
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a. Basic Options tab
In the basic option, when multiple values are entered, all the values are
considered for filtering events.
•
•
•
•
You will find Drop the Logs containing text box to drop the logs
containing the message(s).
You will find Except text box to exclude an event with a specific event log
message.
You will find Event Source text box to filter out events received from a
specific event log source.
You will find User text box to filter out events received for a specific user.
This field is effective only for Security (Important) events.
Multiple values can be entered in the text boxes separated by commas.
b. Advanced tab
In the advanced option, when multiple values are entered, any of the values
or all the values are considered for filtering events depending up on the
selection of Match Any or Match All radio buttons.
•
•
•
•
You will find Match Any and Match All radio buttons for Drop the Logs
containing text box to drop the logs containing the message(s).
You will find Match Any and Match All radio buttons for Except text box
to exclude events with a specific event log message, from filtering out.
You will find Event Source text box to filter out events received from a
specific event log source.
You will find User text box to filter out events received for a specific user.
This field is effective only for Security (Important) events.
Multiple values can be entered in the text boxes separated by commas.
3. Select the Windows tab for the Windows Hosts Filters and Syslog tab for Unix
Hosts Filters.
a. Windows tab
• If you would like to filter based on Windows Event ID, then select the By
Event ID option and provide the Event ID's (Use comma ',' to separate
multiple Event ID's).
• If you would like to filter based on Event Type and Event Severity, then
select the By Type / Severity option. Select the types of events which
needs to be filtered, from the list of events under Event Type column.
The event types are:
i. Application
ii. Security
iii. System
iv. DNS Server
v. File Replication Service
vi. Directory Service
Select the severity of events which needs to be filtered, from the list of
severity in the Event Severity row.
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The event severity are:
vii. Information
viii.Success
ix. Error
x. Failure
xi. Warning
Any combination of event type and severity is possible and select the
appropriate check boxes provided in a matrix format.
The unselected event type and severity will be dropped.
b. Syslog tab
•
Unselect the types of events which needs to be filtered, from the list of
events under Event Type column.
The event types are:
i. kernel
ii. user
iii. mail
iv. daemon
v. auth
vi. syslog
vii. lpr
viii.news
ix. uucp
x. cron1
xi. authpriv
xii. ftp
xiii.ntp
xiv.
logAudit
xv. logAlert
xvi.
cron2
xvii.
local0
xviii. local1
xix.
local2
xx. local3
xxi.
local4
xxii.
local5
xxiii. local6
xxiv. local7
Unselect the severity of events for which needs to be filtered, from the list
of severity in the Event Severity row.
The event severity are:
•
•
•
•
•
•
•
•
Emergency
Alert
Critical
Error
Warning
Notice
Information
Debug
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Any combination of event type and severity is possible and select the
appropriate check boxes provided in a matrix format.
4. Click Next.
5. Choose the hosts and/or host groups on which the filter needs to be applied.
6. Click Finish to create and activate this database filter.
Editing Database Filters
In the Edit Hosts tab you can add or remove hosts from this DB Filter. In the Edit
Criteria tab you can modify the Event Type, Event Severity, Event ID, or Message
Filters for the Filters for Windows Hosts and/or Filters for Unix Hosts. Click Save
once the required modifications have been done in Edit Hosts tab or Edit Criteria tab
or in both tabs.
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Defining Database Filters for AS/400 hosts
You can use the database filters, to filter out the unwanted events from your hosts, from
getting stored in the database. By this you can save the hard drive space.
For example, if you want to reject/ filter out the messages with the Message ID
CPF8902, in the database filters, enter CPF8902 in the Message ID: field. If you do not
want the Information severity of messages, unselect the Information check box. This will
reject all the Information severity messages for the AS/400 host(s) that you choose in
the database filters wizard.
Click the Database Filters option in the Settings tab, to apply specific event filters on
the data to be stored in the database. With this option, you can store only the necessary
event logs in the database, making it easier to search for particular events, and
optimizing the capacity of the database. Clicking the option will open the Filter Details
page. The page contains a menu bar and list of filters available.
The menu bar contains the following menu:
•
•
•
•
New Filter - Click this menu to create a new database filter.
Delete Filter - Select the check boxes of filters to be deleted and click this
menu.
Export Profiles - Select the check boxes of filter profiles to be exported and click
this menu. The profile will be downloaded as an XML file
(EventLogAnalyzer_Profiles.xml), through your browser into your client
machine.
Import Profiles - Click this menu to import filter profiles. On clicking the menu,
Import Profiles screen pops-up. In that, you will find File Location text box
and Browse button besides. Enter the location of the XML file
(EventLogAnalyzer_Profiles.xml) or use the browse button to locate the XML
file. Click Import button to import the profiles in to EventLog Analyzer server and
Cancel button to cancel the import profiles operation. If the filter already exist in
EventLog Analyzer, clicking Import button will list Failed To Import option and
the existing filters with check boxes and you will find Over Write button and
Cancel button to cancel the import profiles operation. Select the check boxes of
filters to overwrite and click Over Write button.
There will be no hosts configured for the imported filter profiles. You have to edit
the filter profile to configure the hosts.
Managing Database Filters
The Database Filters option lists all the filters created so far, with the option to add
more. Click the
icon to disable the filter. This is a toggle icon, so click it again to
icon to Edit the Database Filter. Click the
icon to delete
enable the filter. Click the
the filter. The list also shows the filter type, hosts and host groups for which the filter
has been set up.
Creating a New Database Filter for AS/400
Click the Filter link to create a new database filter for AS/400. You can find this link
(AS/400 > Filter ) on the sub tab below the main tabs.
1. Provide a Filter Name.
2. You have two options (Basic Options and Advanced) to filter the messages
under two tabs.
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a. Basic Options tab
In the basic option, when multiple values are entered, all the values are
considered for filtering events.
•
•
•
•
You will find Drop the Logs containing text box to drop the logs
containing the message(s).
You will find Except text box to exclude an event with a specific event log
message.
You will find Event Source text box to filter out events received from a
specific event log source.
You will find User text box to filter out events received for a specific user.
This field is effective only for Security (Important) events.
Multiple values can be entered in the text boxes separated by commas.
b. Advanced tab
In the advanced option, when multiple values are entered, any of the values
or all the values are considered for filtering events depending up on the
selection of Match Any or Match All radio buttons.
•
•
•
•
You will find Match Any and Match All radio buttons for Drop the Logs
containing text box to drop the logs containing the message(s).
You will find Match Any and Match All radio buttons for Except text box
to exclude events with a specific event log message, from filtering out.
You will find Event Source text box to filter out events received from a
specific event log source.
You will find User text box to filter out events received for a specific user.
This field is effective only for Security (Important) events.
Multiple values can be entered in the text boxes separated by commas.
3. Select the severity of events which needs to be filtered, from the list of severity in
the Severity row.
The event severity are:
a. Emergency
b. Alert
c. Critical
d. Error
e. Warning
f. Notice
g. Information
h. Debug
Any combination of event severity is possible and select the appropriate check
boxes provided.
The unselected event severity will be dropped.
4. Enterthe message ID of AS/400 host error message to be filtered, in the
Message ID field.
5. Enterthe name of the IBM AS/400 job for which the error message to be filtered,
in the Job Name field.
6. Click Next.
7. Choose the IBM AS/400 hosts and/or host groups on which the filter needs to be
applied.
8. Click Finish to create and activate this database filter.
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Editing Database Filters
In the Edit Hosts tab you can add or remove hosts from this DB Filter. In the Edit
Criteria tab you can modify the Event Type, Event Severity, Event ID, or Message
Filters for the Filters for Windows Hosts and/or Filters for Unix Hosts. Click Save
once the required modifications have been done in Edit Hosts tab or Edit Criteria tab
or in both tabs.
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Scheduling Reports
Once you have created a custom report profile, you can set up schedules to run the
report automatically at specified time intervals. You can also configure EventLog
Analyzer to automatically email the report once it runs.
Scheduled reports are generated and emailed only in PDF
Click the Schedule Listing link under the Settings tab to see the list of reports that
have been scheduled so far. The list shows all the schedules that have been set up so
far, along with the report profile they are associated with, the type of schedule, and
options to delete the schedule.
icon to delete a schedule. The report profile associated with this schedule
Click the
will no longer be generated automatically at the specified time interval.
The
icon against a schedule is a toggle icon used to enable or disable a schedule.
When the
icon is displayed, the schedule is enabled, and reports will be generated
icon to disable the schedule. The
icon is
automatically for that schedule. Click the
displayed indicating that the schedule is currently disabled. Reports will not be generated
automatically for this schedule.
Creating a New Schedule
icon or the New Schedule link to add a new schedule. In the Add New
Click the
Schedule page that comes up, enter the following details:
Attribute
Schedule
Name
Profile
Name
Mail Id
Description
Enter a unique name to identify this schedule
Choose the report profile to which this schedule has to be applied. All the
report profiles that have been created are listed.
The first time a schedule is associated with a report profile, you need to
enter the e-mail address to which the report has to be sent. Enter multiple
e-mail addresses separated by a comma(,).
Hourly*
If you want to schedule this report to run every hour, enter the date and
time after which this report has to run every one hour
Daily*
If you want to schedule this report to run every day, enter the date and
time after which this report has to run every one day
Weekly*
If you want to schedule this report to run every week, enter the date and
time after which this report has to run every one week
Monthly*
If you want to schedule this report to run every month, enter the date and
time after which this report has to run every one month
Once only* If you want to run this report only once, enter the date and time when the
report has to be generated
*Choose from any one of these options
For Daily, Weekly, and Only once schedules, you can set the
Hours, Only Working Hours, or Only NonWorking Hours.
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For the Daily schedules, if the option Run on Week Days is selected then the reports
are run daily except on the weekends. For the Weekly or Monthly schedules, select the
option Generate Report only for Week Days if you want to report on the events that
occurred only on the week days and not report on events that occurred over the
weekends.
Once you have chosen all the required values click Save Schedule to save and activate
the new schedule. Click Cancel to return to the Schedule Listing page.
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Archiving Log Files
EventLog Analyzer archives the event logs received from each host, and zips them in
regular intervals. The Archived Files page lists the files that have been archived for
each host, along with options to load the file into the database, and delete the file.
All Imported Log Files will automatically get listed on the Archived Files page.
Archived Files List
The Archived Files page lists the files that have been zipped for each host, along with
the archived time, file size, and archiving status.
The columns, in the Archived Files table, are described below:
Attribute Description
Host
The name of the host machine for which the log file is archived.
Name
Start
The starting time of the log file archiving process.
Time
Archived The completion time of the log file archiving process.
Time
File Size The file size of the archived logs.
Status
You can view the log file archiving status in this column. The status values
are: All, Loaded, Loading, Not Loaded, Verified and Tampered. The appropriate
status value will be displayed, denoting the file archiving status. While loading
Archived Files, if the archived file is tampered, it will not be loaded and
marked as Tampered. If it is not tampered, it will be marked as Verified.
Action
You can carry out the following actions on the archived log files. The Actions
are: Load & Search,
below.
Search and
DropDB. The Actions are discussed
Search for Archived Files
You can search for the archive log file of your interest using the
Search icon. Click the
Search icon, the search option boxes will appear below every column. The Search
icon will change to Hide Search Options icon.
Besides the option boxes of Start Time and Archived Time, Calendar icons will appear
for selection.
The options for File Size are as given here: The file size is in KB or MB or GB. The file
size is displayed as > or = <Upper limit of file size>
The options for Status are as given here: The status values are: All, Loaded, Loading,
Not Loaded, Verified and Tampered.
Action on Archived Files
Loading of Archived Files
To load an archived file into the database, click the Load & Search link against the
host for which you need to see archived data. Once the file is fully loaded into the
database, The Load & Search link will change to
Search | DropDB links and
you can search for data in the archives, and view specific information. Click
Search
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link to search the archived file which is loaded in to the database. Click DropDB link to
drop the table created for corresponding archived file from the database. You can once
again load the archived file into the database by clicking the
Load & Search link.
Click the
icon against the archived files you would like to delete. Once deleted, the
archived data cannot be retrieved.
Viewing Data from Archived Files
Once the archive is fully loaded into the database, click the Search link to search for
specific data in the archive. In the popup window that opens, carry out the following:
Select 'Match any of the following' or 'Match all of the following' for using the
criteria. You can enter a maximum of four criteria. Enter the criteria for the data, such as
the Source, Severity, Message, Event ID and Type.
Choose the time interval for which you want to see the data that meets all the criteria.
Click Generate Report to view the records that match the criteria that you have
specified.
You can export this report to PDF and CSV formats. Click Export to: PDF
icon or CSV
icon on the right top corner of the report page.
Changing Archive Settings
Click the Archive Settings link to change the archiving intervals, to disable archiving
and also to change the archive location. In the popup window that opens, there will be
two sections, Log Archiving section and Log Indexing section.
In the Log Archiving section, there is a Enable Archiving checkbox. Select the check
box to enable log file archiving and unselect to disable log file archiving.
The archiving options available are described below:
Attribute
File Creation
Interval
Zip Creation
Interval
Encrypt
Archive Data
Default Value Description
12 hours
The time interval after which a log file is created for
each host from which event logs are collected.
96 hours
The time interval after which log files created for each
host are zipped to save disk space.
Disable
EventLog Analyzer comes with a feature to encrypt the
archive data. To enable encryption of archive data,
select the Enable radio button and to disable, select
Disable radion button.
Archive
Disable
EventLog Analyzer comes with a feature to timestamp
Timestamping
the archive data. To enable time stamping of archive
data, select the Enable radio button and to disable,
select Disable radion button.
Retain
Forever
You can retain the archive log data as per the
Archive Logs
compliance audit requirement or internal audit policy
for
requirement. The options available are: Forever, 1 Year,
6 Months, 3 Months, 1 Month and 1 Week. Select the
option that suits your requirement.
Archive
<EventLog
By default the Archive Location for the event logs and
Location
Analyzer
syslogs in EventLog Analyzer is <EventLog Analyzer
Home>\archive Home>\archive directory, you can change this location
directory
by clicking the Edit link and providing the location as
per your requirement.
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In the Log Indexing section, the indexing options available are described below:
Attribute Default Value
Description
Index
<EventLog Analyzer
By default the Index Location for the event
Location Home>\server\default\indexes logs and syslogs in EventLog Analyzer is
directory
<EventLog Analyzer
Home>\server\default\indexes directory, you
can change this location by clicking the Edit
link and providing the location as per your
requirement.
Click Zip Now to create a zipped file with the currently available log files. Click Save to
save the archiving options, if you have changed them. Click Close to close the Archive
Settings box.
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Importing Log Files
The Imported Log Files link lets you import a windows event log file (type .evt format)
(type .evtx format supported in Windows Vista and 2008 machines only) from the
local machine or remotely, through FTP.
You can import the following log files:
•
•
•
•
•
•
•
•
•
Windows Event Log
IIS W3C Web Server Logs
IIS W3C FTP Server Logs
MSSQL Server Logs
DHCP Windows logs
DHCP Linux logs
IBM AS/400 Logs
Syslog
EventLog Analyzer Archive
Importing Event Log and Application Log files are explained below.
Importing Event Log File
1. Select the Settings tab. In the System Settings section, click the Imported
Log File link.
2. Select the Event Log Imports / Application Log Imports tab, and click the
Import Log File link on the right side, to import a new event/application log file.
The procedure to import the log files for both Event Logs and Application Logs
remain same.
3. Choose Local Host if the event log files are present in the local machine from
where you are accessing the EventLog Analyzer server.
a. Select the log format from the Choose Log Format combo box (Windows
EventLog, IIS W3C Web Server Logs, IIS W3C FTP Logs, MSSQL Server Logs,
DHCP windows logs, DHCP linux logs, IBM AS/400 Logs, Syslog, EventLog
Analyzer Archive).
b. Select the Time Interval (Import Once, Import Every Hour, Import Every
Day). Select Import Every option and enter __ Min after which EventLog
Analyzer should retrieve new log files.
c. Enter the File Location in the text box or click Browse to locate the log file.
d. Select the Log Type (Application, Directory Service, DNS Server, File
Replication Service, Security, System) based on the type of event log you are
importing.
e. Select the option Want to Specify Time Criteria? if you want to import log
file during a specific time period. Select the From and To dates using the
Calendar icon besides the fields.
f. Select the option Create Throw Away Reports if you do not want to store
the imported event log file for more than 2 days. After 2 days the Throw Away
reports are automatically removed from the Imported Log File listing page.
g. Finally click Import to import the log file into the database. The time taken to
import a log file depends on its file size.
4. Choose Remote Host if you need to import the event log files from a remote
location on the network.
a. Select the log format from the Choose Log Format combo box (Windows
EventLog, IIS W3C Web Server Logs, IIS W3C FTP Logs, MSSQL Server Logs,
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b.
c.
d.
e.
f.
g.
DHCP windows logs, DHCP linux logs, IBM AS/400 Logs, Syslog, EventLog
Analyzer Archive).
Select the Time Interval (Import Once, Import Every Hour, Import Every
Day). Select Import Every option and enter __ Min after which EventLog
Analyzer should retrieve new log files.
Click Select Remote File link to locate the log file. Enter the remote host's
hostname or IP address, and the FTP user name and password. Select the
Protocol to be used from the combo box: FTP or SFTP/SSH. Enter the
remote host's FTP Port (Default port for FTP will be 21 and for SFTP/SSH
will be 22). You can click the List Files link to locate the file on the remote
computer. Select the location on the remote machine where the log file or the
entire directory containing the log files is present.
Select the Log Type (Application, Directory Service, DNS Server, File
Replication Service, Security, System) based on the type of event log you are
importing.
Select the option Want to Specify Time Criteria? if you want to import log
file during a specific time period. Select the From and To dates using the
Calendar icon besides the fields.
Select the option Create Throw Away Reports if you do not want to store
the imported event log file for more than 2 days. After 2 days the Throw Away
reports are automatically removed from the Imported Log File listing page.
Finally click Import to import the event log file into the database. The time
taken to import a log file depends on its file size.
If you importing an event log file which is much older than the configured DB
Storage option, then such imported event log files are automatically considered
as Throw Away Reports
Importing Application Logs
•
You can associate the application logs with the existing hosts. Enter the
host name in the Associate To Host text box. Alternatively, click the
Existing Host link besides the text box. Clicking the link will pop-up
List of Existing Hosts screen. On the top there is a provision to search
hosts. The hosts are listed below the search option. Select the host and
click Select button. Click Cancel button to cancel the associating to host
operation.
•
Some Applications create log file with new name (with time stamp
appended) everyday. If the Application log files are to be imported from
remote machines, you do not have to change the filename daily, instead
select the Does filename change periodically? option while importing
the logs. Selecting the option displays the the Filename Pattern:
combo box to select the time stamp pattern that the server appends
when the server creates the log file daily. You can also enter new pattern
using the 'blue plus' icon. Select the pattern as required. A help tip icon
displays, (when you click the icon) the mapping of the Timestamp in
Filename to the Pattern to be given.
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Automatic FTP Scheduling:
Importing of logs with periodic name changing of log files from both local and remote
sources can be automated.
• In the System Settings > Import Log Files, carryout the following step:
Select or select & enter the Time Interval (Import Once, Import Every Hour,
Import Every Day, Import Every __ Min) after which EventLog Analyzer should
retrieve new log files.
• Also some Applications create log file with new name (with time stamp appended)
everyday. EventLog Analyzer takes care of the dynamic file name change also. If
the Application log files are to be imported from remote machines, you do not
have to change the filename daily, instead select the Does filename change
periodically? option while importing the logs. Selecting the option displays the
the Filename Pattern: combo box to select the time stamp pattern that the
server appends when the server creates the log file daily. You can also enter new
pattern using the 'blue plus' icon. Select the pattern as required. A help tip icon
displays, (when you click the icon) the mapping of the Timestamp in Filename to
the Pattern to be given.
The Imported Log Files listing page shows you the list of windows event log files
imported, along with details such as the following for each imported event log file.
Column Head
FileName
HostName
LogType
ImportType
ImportedTime
LogRecord
StartTime
LogRecord
EndTime
Report Type
Action
Description
Name of the imported event log file. Click on the
icon to know the
details of errors while importing the event log files.
Host which generated the event logs.
The event log type can be Application, Security, System, Directory
Service, DNS Server, or File Replication Service.
Whether the event log file has been imported from the local machine or
remotely (remote machine name or ip) through FTP.
Timestamp at which the event log file was imported.
Time stamp of the first collected log record in the imported event log
file.
Time stamp of the last collected log record in the imported event log
file.
report type
The type of custom report that will be generated. The
can be Active or Throw Away.
Click on the
Load & Search link to load the event log file into the
EventLog Analyzer database. (MySQL/MSSQL)
Click on the
Search link to search through the DB for matching
criteria. The search criteria can be Source, Severity, Message, Event
ID, Type (or Facility)
Click on the
Dr opDB link to drop the imported log file table..
Importing Application Log File
The Application Log Imports tab of the Imported Log Files listing page shows you
the list of application log files imported, along with details such as the following for each
imported application log file.
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Column
Head
File Name
Format
Description
Remote Host
Status
Imported
Time
Size
Time Taken
Action
Description
Name of the imported application log file. Click on the
icon to know the
details of errors while importing the application log files..
The log format is indicated here
Remote Host from where the application log file has been imported
Indicates the status of file import. Various status are listed below.
The time stamp at which the application log file was imported.
The size of the imported application log file.
The time taken to import the application log file.
Click on the Load & Search
into the inbuilt MySQL DB
Load & Search link to load the event log file
Click on the Load & Search
Search link to search through the DB for
matching criteria. The search criteria can be Source, Severity, Message,
Event ID, Type (or Facility).
Click on the Drop Tables
DropDB link to drop the imported log file
table.
Viewing Data from Imported Files
Once the imported is fully loaded into the database, click the Search link to search for
specific data in the archive. In the popup window that opens, carry out the following
Select 'Match any of the following' or 'Match all of the following' for using the
criteria. You can enter a maximum of four criteria. Enter the criteria for the data, such as
the Source, Severity, Message, Event ID and Type.
Choose the time interval for which you want to see the data that meets all the criteria.
Click Generate Report to view the records that match the criteria that you have
specified.
You can export this report to PDF and CSV formats. Click Export to: PDF
icon or
icon on the right top corner of the report page. You can also export the Throw
CSV
Away reports to PDF and CSV formats.
Status of File Import
•
•
•
•
•
•
•
•
•
•
•
•
Received log file for import
Continuing to parse log file from last update...
File received, loading the file into DB
Import of log file completed
Import of log file failed!
The file has not been modified since last update
Import task enabled!
Import task disabled!
Import task already disabled!
Import task already enabled!
Import task not available!
Processing request
All Imported Log Files will automatically get listed on the Archived Files page,
except Application Logs.
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Rebranding EventLog Analyzer Web Client
To customize the EventLog Analyzer Web Client follow the steps given below:
1. In the EventLog Analyzer web client, select the Settings tab.
2. In Settings screen, select the System Settings > Rebranding ELA Web
Client link. Rebranding EventLog Analyzer Web Client page appears.
The Rebranding ELA Web Client link lets you to customize all the logos, images, and
links used in the EventLog Analyzer Web Client to suit the needs of the MSSPs (Managed
Security Service Providers).
The rebranding screen contains two sections. At the top you have the Customize
Images section. In this section, you can customize logos and images. At the bottom you
have the Customize Strings/Links section. In this section, you can customize strings
and links.
Customize Images
Replace the default images with your company/enterprise images
Client Logos & Where it is
Images
used
Company Logo
Login Page
Image Size & Thumbnail
Product Logo
289*59 pixels
Login Page
New Image
129*39 pixels
Top Band Image Client Header 232*47 pixels
PDF Cover Image PDF Cover
Page
PDF Footer
PDF Footer
Image
Server Status
Tray Icon
Image
[Windows]
612*820 pixels
547*37 pixels
400*60 pixels
Customize Strings/Links
Replace the default strings/links with your company/enterprise strings/links
Client Strings & Where it is
Links
used
Company Name Login Page
Existing String/Link
Brand Name
ManageEngine
Login Page
Company
Login Page
Website
Product Website Login Page
Support E-Mail
Login Page
Sales E-Mail
Toll Free
New String/Link
ZOHO Corp.
www.manageengine.com
www.eventloganalyzer.com
[email protected]
About Popup [email protected]
Support Page +1-888-720-9500
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Click Update to update the customized images/logos and strings/texts. Click Cancel to
cancel the customizing the web client operation.
•
You can customize ZohoCorp/ManageEngine images/links as per your
requirement.
• Customization takes effect only for the changed images/links, else
default images/links are retained.
• Size of new image should be of same size as the default image.
Images with the following file extensions are only permitted: .jpg, .gif, and
.png
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Working Hour Configuration
Here you can configure the Working and Non-Working hour patterns of your enterprise.
This will help you to distinguish between the working and non-working hour event log
trends. By default, 10 - 20 Hours are considered as Working Hours and the remaining
hours are considered as Non working Hours.
Two options are provided for configuring the working hour patterns.
•
General
Here you can mention the Start Time and End Time for your official working
hours, and all hours outside the given range is considered as non-working hours.
Advanced
This option provides more customized working hours classification. For example,
you may mention intermittent working hours like 8-12, 15-18, 19, 20, 21 Hours.
Which means your non-working hour are 12-15 Hours and 21-8 Hours.
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Configuring Compliance Reports Settings
EventLog Analyzer provides a framework that lets you configure a new compliance type
with required reports from the set of default reports. There are 11 default report groups
available to choose. These reports are derived based on the Event IDs. The framework
provides required default reports for four regulatory compliance acts and allows you to
modify the default list of reports as per your requirement.
The four regulatory compliance acts are:
1. PCI
2.
3.
4.
5.
FISMA
HIPAA
GLBA
SOX
Configuring Compliance Reports Settings
Compliance Settings page
Click the Compliance Reports link to configure new or existing compliances. You can
find this link on the System Settings section of the Settings tab. Clicking the
Compliance Reports link opens the Compliance Settings page. On the top of the
page, + New Compliance link is present. The page lists the default compliances, with
pre-selected reports provided by EventLog Analyzer, in the Compliance List section of
the page. The Edit Compliance section lists the compliance and the number of reports
selected for each compliance from the 11 default report groups provided by EventLog
Analyzer.
The details of the four default compliances and the pre-selected reports are given below:
•
•
•
•
•
PCI compliance report
FISMA compliance report
HIPAA compliance report
SOX compliance report
GLBA compliance report
You can add a new compliance and select a list of reports, for the new compliance, from
the 11 default report groups provided by EventLog Analyzer. To add a new compliance,
click the + New Compliance link is present on the right side top of the Compliance
Settings page.
PCI Compliance Reports
EventLog Analyzer provides the following report groups to help organizations to comply
with the PCI regulations. The following reports cover Requirements 10.1, 10.2.1, 10.2.2,
10.2.3, 10.2.4, 10.2.6, 10.2.7
•
Object Access
o Object Accessed
o Object Created
o Object Modified
o Object Deleted
o Object Handle
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•
Logon
o Successful User Logons
o Successful User Logoffs
o Unsuccessful User Logons
o Terminal Service Session
•
Policy Changes
o User Policy Changes
o Domain Policy Changes
o Audit Policy Changes
•
System Events
o System Logs
o Audit Logs Cleared
•
User Access
o Individual User Action
All these reports are accessible from the PCI Compliance Reports section.
By default, EventLog Analyzer provides 5 report groups. You have the option to modify
the list of reports. You can select a report from the available reports and add it to the list
or remove a report from the list. You can configure the description of the reports specific
to this compliance.
FISMA Compliance Reports
EventLog Analyzer provides the following reports to help organizations to comply with
the FISMA controls. The following controls are covered in the reports:
•
•
•
•
•
•
Audit and Accountability (AU)
Certification, Accreditation, and Security Assessments (CA)
Contingency Planning (CP)
Access Control (AC)
Identification and Authentication (IA)
Configuration Management (CM)
The reports under various groups for the FISMA compliance are:
• Object Access
o Object Accessed
o Object Created
o Object Modified
o Object Deleted
o Object Handle
•
Logon
o Successful User Logons
o Successful User Logoffs
o Unsuccessful User Logons
o Terminal Service Session
•
Security Assessment
o Windows Services
•
Contigency Planning
o Windows Backup
o Windows Restore
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•
User Access
o Individual User Action
•
Configuration Management
o Windows Software Updates
o Anti-malwares
o Other Softwares
All these reports are accessible from the FISMA Compliance Reports section.
By default, EventLog Analyzer provides 7 report groups. You have the option to modify
the list of reports. You can select a report from the available reports and add it to the list
or remove a report from the list. You can configure the description of the reports specific
to this compliance.
HIPAA Compliance Reports
EventLog Analyzer provides the following reports under various groups to help comply
with the HIPAA regulations:
•
Object Access
o Object Accessed
o Object Created
o Object Modified
o Object Deleted
o Object Handle
•
Logon
o Successful User Logons
o Successful User Logoffs
o Unsuccessful User Logons
o Terminal Service Session
•
System Events
o System Logs
o Audit Logs Cleared
•
Account Logon
o Successful User Account Validation
o Unsuccessful User Account Validation
All these reports are accessible from the HIPAA Compliance Reports section.
By default, EventLog Analyzer provides 4 report groups. You have the option to modify
the list of reports. You can select a report from the available reports and add it to the list
or remove a report from the list. You can configure the description of the reports specific
to this compliance.
Sarbanes-Oxley Compliance Reports
EventLog Analyzer provides the following reports under various groups to help comply
with the SOX regulations:
•
Object Access
o Object Accessed
o Object Created
o Object Modified
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o
o
Object Deleted
Object Handle
•
Logon
o Successful User Logons
o Successful User Logoffs
o Unsuccessful User Logons
o Terminal Service Session
•
Policy Changes
o User Policy Changes
o Domain Policy Changes
o Audit Policy Changes
•
System Events
o System Logs
o Audit Logs Cleared
•
Process Tracking
o Process Access
•
Account Logon
o Successful User Account Validation
o Unsuccessful User Account Validation
•
User Access
o Individual User Action
•
Account Management
o User Account Changes
o Computer Account Changes
o User Group Changes
All these reports are accessible from the SOX Compliance Reports section.
By default, EventLog Analyzer provides all the 8 report groups. You have the option to
modify the list of reports. You can remove a report from the list. You can configure the
description of the reports specific to this compliance.
GLBA Compliance Reports
EventLog Analyzer provides the following reports under various groups to help comply
with the GLBA regulations:
•
Logon
o Successful User Logons
o Successful User Logoffs
o Unsuccessful User Logons
o Terminal Service Session
•
System Events
o System Logs
o Audit Logs Cleared
All these reports are accessible from the GLBA Compliance Reports section.
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By default, EventLog Analyzer provides 2 report groups. You have the option to modify
the list of reports. You can select a report from the available reports and add it to the list
or remove a report from the list. You can configure the description of the reports specific
to this compliance.
Adding a New Compliance
Click the + icon to configure a new compliance and the required reports. You can find
this icon present on the right side of the Compliance Report in the left navigation pane
of the client UI dashboard. Alternatively, select the Settings tab, System Settings >
Compliance Settings link.
Click the + New Compliance link opens the New Compliance page.
In the Enter Compliance Details section, enter the name of the new compliance in the
Name field.
Enter the description of the compliance in the Description field.
In the Select Group sub-section, all the 11 default report groups, with relevant report
for each group, provided by EventLog Analyzer are listed, with check boxes to select.
Select the report groups and/or reports as required. The select group sub-section has
Check All, Clear All links to select or unselect all the reports under all the reports
groups.
You can also edit the description of various report groups by clicking on the report group
link.
Click Save button to save the new compliance and Cancel button to cancel the adding
new compliance operation.
Editing the Compliance/Report Group Description
Click on the custom compliance/report groups to edit the description of the custom
compliance/report group for this compliance policy. Edit the existing or enter the new
description and click Save button to save the description and Cancel button to cancel
the edit description operation.
Click + New Compliance link to add the new compliance and its reports and Cancel to
cancel the add new compliance operation.
The new compliance report will be listed under the Compliance List section below the
default compliances.
Adding New Default Report
If you to add more reports to the existing list of default reports,
Want more
reports? Tell us here link is provided at the bottom of the New Policy page. Clicking
Tell us here link opens the Add Report in New Compliance window. This window
collects the details and sends out a mail to EventLog Analyzer Support.
The details are given below:
• Your Name
• Email ID
• To [email protected]
• Compliance Report
• Your Report for above compliance
• Description
Enter the details and click Send button to send the details as mail to EventLog Analyzer
Support. Click Close button to close the window.
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Configuring Admin Settings
Active Directory Configuration Settings
Users in the AD (Active Directory) can be imported into EventLog Analyzer server. You
have to select the required OUs (Organizational Units) under the Listed domains. You
can rescan the network to find domains. Login to individual servers of the domain to get
the OUs listed and select the OUs as per your requirement. Use the server credentials
(User Name & Password) to login to the server. For the first time, all the users will be
imported into EventLog Analyzer. On subsequent or periodic imports, only the new user
added to the AD will be imported.
The imported users will be added in the EventLog Analyzer server with the
following constraints:
Access Level as Operator and Host Group as Windows Group.
Procedure to configure AD settings
Click the Active Directory link under the Settings tab to configure the AD user details
import, periodic import, and to enable user authentication usage. On clicking the link,
the Active Directory Configurations page opens up. In that page, you will find the
following sections:
•
•
•
Import users from Active Directory
Schedule
Authentication
Import users from Active Directory
In this section, you will find Import Users button. Click the button and Import users
from Active Directory screen pops-up.
In that screen, you will find the following items:
•
Domain Name combo box & Rescan Network link
Domain Name combo box will list all the available domains in the network.
Besides the combo box, you will find the Rescan Network link. Clicking the link
will rescan the network to find out all the available domains. Select the domain
from the combo box as per requirement.
•
Server Name
•
If you want to list the OUs of a particular server, enter the server name in the
text box.
User Name
•
Password
If you want to access a server and get list of (Organizational Units) OUs, enter
the user name and password of the server in the text boxes.
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•
Login & List OUs button
After entering the server name to be accessed and the credentials for server
access, click this button to get the list of (Organizational Units) OUs.
•
Cancel button
If you want to cancel the access to server and get list of OUs operation canceled,
click this button.
Schedule
In this section, you will find a check box to schedule the import of users periodically from
AD and a Save button.
Select the "Schedule AD import once in
every __ days" check box. Enter the periodicity of user import in days.
Click Save button to save the changes.
Authentication
In this section, you will find the status (Status: Disabled) of the AD authentication to
be used for users imported from AD and Enable button.
Click Enable button to use AD authentication for the users imported from AD. On
clicking the button the status will change to Enabled (Status: Enabled) and the
Enable button will change to Disable.
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Adding Different Users
Click the User Management link to create and manage the different users who are
allowed to access the EventLog Analyzer server. You can also import users from Active
Directory listing.
The different types of users and their respective privileges are described in the table
below:
User
Description
Administrator This user can do all operations including adding hosts/applications, setting
up file archiving, adding additional users, and more.
Operator
This user can do all operations except adding new users, managing
existing users, and importing Alert/Report/Filter profiles.
Guest
This user can only real time logs and archives.
By default, an Administrator user with username as admin and password as admin, and
a Guest user with username guest and password guest are already created.
If you have logged in as an Administrator user, the User Management page lists all the
users created so far.
You can view the users based on user type. Select the user type from the Select User
Type combo box. The three user types listed are: Administrator, Operator, and Guest.
You can view the users alphabet wise. All option and the alphabets are listed above the
user list. Select All option or the alphabet under which the user login name will be
available.
Viewing Login Details
If you have logged in as an Administrator user, click the User Audit View link against a
user to view the corresponding user audits. The User Audit page shows the remote host
IP address from which the user logged on, the timestamp of the login, and the duration
of the session.
The description the user details available in the user list table are explained below:
User Detail
User Name
No. of
HostGroups
Access Level
Domain Name
User Audit
Description
The user's login name
The number of host group(s) to which the user will be having
access
The access level privilege of the user
The domain in the network to which the user belongs to
The corresponding user audits information
Delete
Select all users check box if you want to delete all the users and individual user(s) check
boxes to delete the selected users. There is a check box against each user below the all
user check box. Click Delete button to delete all the or selected user(s) from the list of
users accessing EventLog Analyzer.
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Assign Role
Select the users for whom the host group(s) need to be assigned/re-assigned. Select the
access level of the user from the Access Level combo box. The three access levels
listed are: Guest, Operator, and Administrator. Click OK to save the new changes. Click
Cancel to cancel assigning the role operation.
Assign Group(s)
Select the users for whom the host group(s) need to be assigned/re-assigned. Select the
host group to which the user will be having access. All the available host groups are
listed in the Available HostGroup(s) list. Select the host groups and click right arrow.
The selected host groups are displayed in the Selected HostGroup(s) list. If you want
to remove any host group from the Selected HostGroup(s) list, select the host groups
and click left arrow. The removed host groups will be listed back in the Available
HostGroup(s) list.
Adding a New User
•
•
•
•
•
•
•
•
Click the Add New User link to add another user to access EventLog Analyzer.
Enter the new user's login name in the User Name text box. The user name
should be unique. If you want the user name as password, select the Use Login
Name as Password check box.
Enter the user's password in the Password text box. The password should be of 5
to 20 characters long.
Re-enter the user's password in the Verify Password text box.
Select the access level of the user from the Access Level combo box. The three
access levels listed are: Guest, Operator, and Administrator.
Enter default e-mail address the user in the Email Address text box.
Select the host group to which the user will be having access. All the available
host groups are listed in the Available HostGroup(s) list. Select the host groups
and click right arrow. The selected host groups are displayed in the Selected
HostGroup(s) list. If you want to remove any host group from the Selected
HostGroup(s) list, select the host groups and click left arrow. The removed host
groups will be listed back in the Available HostGroup(s) list.
Click Add User to add this user to the list of users accessing EventLog Analyzer.
Click Cancel to cancel the adding user operation.
Import AD Users
•
•
•
•
•
•
•
Click the Import AD Users link to import the users from Active Directory in to
EventLog Analyzer. On clicking the link Import users from Active Directory
window pops up.
In that window, select the Domain Name. If domains are not available rescan the
network for domains by clicking the Rescan Network link.
Enter AD server name in the Server Name field.
Enter the user name of the AD server in the User Name field.
Enter the password of the AD server in the Password field.
Click Login and List OUs to fetch the Organizational Units from the domain. Click
Cancel to cancel the operation.
Choose the Organizational units from which you want to import.
Users will be imported with the following default values:
• Access Level: Operator
Host Group: Windows Group
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To add AD users to the list of users accessing EventLog Analyzer.
Editing User Details
If you have logged in as an Administrator user, the User Management page lists all the
users created so far.
•
•
•
Click the Edit link to edit the user details. You can change the access level,
password, and optionally, the default e-mail address for this user.
You can edit the host groups associated with the user. Select the host group to
which the user will be having access. All the available host groups are listed in
the Available HostGroup(s) list. Select the host groups and click right arrow.
The selected host groups are displayed in the Selected HostGroup(s) list. If
you want to remove any host group from the Selected HostGroup(s) list, select
the host groups and click left arrow. The removed host groups will be listed back
in the Available HostGroup(s) list.
Once you are done, click OK to save the new changes. Click Cancel to cancel
editing the user operation.
OR
If you have logged in as an Operator or Guest user, click on the Account Settings link
to change your password and default e-mail address.
Once you are done, click OK to save the new changes. Click Cancel to cancel editing the
user operation.
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EventLog Analyzer Configurations
EventLog Analyzer provides a facility to save the server and client configurations to use
it for future restart.
This option is enabled only for users with Admin access level and not for Operator
or Guest access level
Click the ELA Configurations link under the Settings tab to change the configured
values or restore the default values and save the settings for future use.
Configurations
View Per Page:
Default
Values
10
Value Options
Description
5, 10, 20, 25, 50, 75,
100, 150, 200
You can select the number of
hosts to be displayed in the
web client pages.
Low Disk Space
5 GB
You can enable or disable the
Alert:
Low Disk Space Alert. If you
enable, an alert will be
generated when the disk space
availability of EventLog
Analyzer Archive Logs and Log
data falls below the set
threshold. You can set the
threshold value.
Direct Export Report 20000
The maximum number of
Limit:
records to be included in a
directly exported report
Rows in Top N
10
You can set the number of rows
Reports:
to be displayed for reports
under Top N Reports section.
Custom Report
1000
The maximum number of
Record Limit
records to be included in a
Scheduled Custom Report
Compliance Report 500
The maximum number of
Record Limit:
records to be included in a
Scheduled Compliance Report
Report Time Out:
25 mins
You can set the maximum time
allowed to generate a report.
Attach Report As:
ZIP Report PDF/CSV Report, ZIP
You can select the report
Report
format to be attached in Email.
Daily Mail Limit:
500
You can set the maximum
permissible number of Email to
be sent per day. You can
enable or disable mail limit
alert by selecting the
Enable/Disable Mail Limit
Alert check box.
Daily SMS Limit:
50
You can set the maximum
permissible number of SMS
messages to be sent per day.
Report Me as:
Mail
Mail, Save, Mail & Save With this configuration you can
configure the reports saved in
any folder in the machine
and/or send them as mail
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Configurations
Default
Values
Value Options
Description
attachements. For Save and
Mail & Save options, you have
to enter the location to save
reports, in the text box besides
the option combo box.
Click the [ Fill with default values ] link to restore the default value for the above
configurations.
Once you have made the required changes, click Save button to save the settings
changes. Click Cancel to return to the default Settings tab.
Configure Oracle Hosts in EventLog Analyzer
Configure hosts for which you want to monitor oracle logs under Settings > ELA
Configurations > Configure Oracle Hosts. Enter the Oracle host name in the Add
Host text box and click the save icon to save the Oracle host. Below the text box, the
existing Oracle hosts will be listed.
After Configuring Hosts in EventLog Analyzer, carry out the configuration given below in
Oracle server
For Oracle server installed in Windows platform
connect to sqlplus
•
•
Change audit parameter using below query
ALTER SYSTEM SET AUDIT_TRAIL=OS SCOPE=SPFILE;
Restart the Oracle server to get the changes effected.
For Oracle Server installed in Unix platform
To enable Oracle syslog auditing, follow the procedure given below:
1. Assign a value of OS to the AUDIT_TRAIL initialization parameter, as described
in 'Enabling or Disabling the Standard Audit Trail'
For example: ALTER SYSTEM SET AUDIT_TRAIL=OS SCOPE=SPFILE;;
2. Manually add and set the AUDIT_SYSLOG_LEVEL parameter to the initialization
parameter file, initsid.ora.
Set the AUDIT_SYSLOG_LEVEL parameter to specify a facility and priority in
the format AUDIT_SYSLOG_LEVEL=facility.priority.
facility: Describes the part of the operating system that is logging the message.
Accepted values are user, local0–local7, syslog, daemon, kern, mail, auth, lpr,
news, uucp, and cron.
The local0–local7 values are predefined tags that enable you to sort the syslog
message into categories. These categories can be log files or other destinations
that the syslog utility can access. To find more information about these types of
tags, refer to the syslog utility MAN page.
priority: Defines the severity of the message. Accepted values are notice, info,
debug, warning, err, crit, alert, and emerg.
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The syslog daemon compares the value assigned to the facility argument of the
AUDIT_SYSLOG_LEVEL parameter with the syslog.conf file to determine
where to log information.
For example, the following statement identifies the facility as local1 with a priority
level of warning:
AUDIT_SYSLOG_LEVEL=local1.warning
See Oracle Database Reference for more information about
AUDIT_SYSLOG_LEVEL.
3. Log in to the machine that contains the syslog configuration file,
/etc/syslog.conf, with the superuser (root) privilege.
4. Add the audit file destination to the syslog configuration file /etc/syslog.conf.
For example, assuming you had set the AUDIT_SYSLOG_LEVEL to
local1.warning, enter the following:
local1.warning /var/log/audit.log
This setting logs all warning messages to the /var/log/audit.log file.
5. Restart the syslog logger:
$/etc/rc.d/init.d/syslog restart
Now, all audit records will be captured in the file /var/log/audit.log through
the syslog daemon.
6. Restart the Oracle server so that changes are effected.
Reference:
http://download.oracle.com/docs/cd/B28359_01/network.111/b28531/auditing.htm#CE
GBIIJD
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Setting up the Mail Server
You need to configure the mail server in order to email alert notifications and scheduled
reports.
Click the Mail Server Settings link to edit the mail server settings. Enter the following
details:
Field
Outgoing Server
Name
Port
Authenticate for
every Login
User Name*
Password*
Use Secure
Connection
Sender Address
Send a test
message
Description
Enter the name of the SMTP server on your network which is used
for outgoing emails.
Enter the port used by the SMTP server. Usually this is 25.
If your SMTP server requires you to authenticate yourself before
sending an email, check this option. Otherwise leave it unchecked.
*The below two fields are active only when this checkbox is checked.
Enter the user name used to authenticate email sending from this
machine.
Enter the corresponding password for the typed user name.
Select the TLS button to secure the connection between mail server
and ELA server. Select No button if secure connection is not
required.
Enter the Sender or From Address which needs to be mentioned in
the outgoing emails. By default, [email protected]
will be mentioned as the sender address.
The Send a test message button is for testing the mail server
configurations. You can give your email-id in the "To" field, which
comes-up when you click Send a test message, and click Send. If
the mail server configurations have been given correctly you will
receive a Test Mail. You will receive two test mails. One mail with
Test.zip as attachment (this is to test whether the mail server allows
zip file attachments) and other mail is plain without attachment.
After all the details have been filled in, click Save to save the mail server settings.
If the mail server has not been configured, you will see an error message next
to the Mail To box wherever e-mail options are available. Click the link inside
the error message to enter the same details as above in the popup window that
is opened.
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Configuring Email Alert for EventLog Analyzer
Failure
This option is enabled only for users with Admin/Operator access privileges.
EventLog Analyzer lets you configure Email alert to user(s), in case of (Log Collector)
EventLog Analyzer goes down. Email alert can be configured to multiple Email IDs.
You can also configure Email alert to user(s), in case of EventLog Analyzer not receiving
logs from specific host(s).
EventLog Analyzer comes with a new feature to get all the logs which were not collected
during the log collector application down time.
Configuring Email Alert for EventLog Analyzer Failure
Click the Alert Me link to configure Email alert. You can find this link on the Admin
Settings section of the Settings tab.
1. On clicking the Alert Me link, the Alert when EventLog Analyzer stops
collecting data window pops-up.
a. Enter the subject of Email in the Subject field.
b. Enter the e-mail address in the MailID field. Enter multiple Email IDs as
comma-separated values.
2. Click Submit to set up the Email alert. Click Close to close the window.
3. You can disable this alert. After clicking the Submit button or if the alert is
already configured, the Disable this alert check box appears below the E-Mail
field. Select the check box.
4. If you have not yet configured the mail, the 'Mail Server is not configured'
message along with the Configure Mail Server link appears. Click the link to
configure the mail server settings in the popup window that is opened.
5. If the mail server has been already set up, the mail server settings are displayed
and you can reconfigure the mail server settings by click the Reconfigure the
Mail Server link in the popup window that is opened.
Configure Alert on failure to receive logs from hosts
Click the Alert link to configure Email alert. You can find this link in the Alert Me screen
of Admin Settings section of the Settings tab.
1. On clicking the Alert link, the Configure Alert on failure to fetch logs from
hosts window pops-up.
a. Select the host or host group from the Select Host/Group: section.
b. Enter the time interval of alert generation in the Interval field and select
the time unit (minutes/Hrs/Days) from the combo box besides.
c. Enter the subject of Email in the Subject field.
d. Enter the e-mail address in the MailID field. Enter multiple Email IDs as
comma-separated values.
2. Click Submit to set up the Email alert. Click Close to close the window.
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3. You can disable this alert. After clicking the Submit button or if the alert is
already configured, the Disable this alert check box appears below the Email
Address field. Select the check box.
4. If you have not yet configured the mail, the 'Mail Server is not configured'
message along with the Configure Mail Server link appears. Click the link to
configure the mail server settings in the popup window that is opened.
5. If the mail server has been already set up, the mail server settings are displayed
and you can reconfigure the mail server settings by click the Reconfigure the
Mail Server link in the popup window that is opened.
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Changing Account Settings
This option is visible only for users with Guest or Operator access level
Click the Account Settings link under the Settings tab to change the default password
and e-mail address set for this account. You cannot change the account's user name or
access level.
Once you have made the required changes, click OK to save the changes. Click Cancel
to return to the default Settings tab.
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Accessing the Database
EventLog Analyzer lets advanced users access the in-built database and run standard
queries.
2. Click the Database Console link to open the Database Console window. In the
prompt window displayed, enter the query to be executed.
3. Click Execute Query button. The only database queries allowed are: SELECT
and SHOW.
4. Click Close button to close the Database Console window.
Remember the following when executing a query:
5. Table names and Table column names are Case sensitive
6. Set Row limit between 1 and 500 for select queries.
7. Default Row limit is set to 10.
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Viewing Server Diagnostics
Click the Server Diagnostics link to see server-specific device information. This
information will be useful while troubleshooting the server or reporting a problem.
The various information boxes on this page are described in the table below:
Box
License Information
System Information
Installation
Information
JVM Memory
Information
Description
This box shows details about the license that is currently applied.
This box shows device information for the EventLog Analyzer
server
This box shows details about the EventLog Analyzer installation on
the server machine
This box shows statistics on the amount of memory used by the
JVM
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SMS Settings
The SMS setting is similar to Mail Server setting. You need to configure the SMS settings
in order to get SMS alert notifications in your cellular phone.
This option is enabled only for users with Admin/Operator access privileges.
SMS Settings link under the Settings tab to configure the port in which
Click the
the SMS equipment is connected and mobile phone number to test the functioning of
port.
On clicking the link, SMS Settings screen open up on the right hand side.
In that you will see GSM Communication Port Name text box and Test Port button.
•
Enter the communication port name (For example: COM1) in the text box.
•
Click the Test Port button.
•
On clicking the button, a window pops-up to enter phone number to test port.
•
Enter mobile phone number with '+' sign and country code (For example:
+19259249500).
•
Click OK button. If the port & SMS equipment is functioning properly, you will get
a test message on the phone. Click Cancel button to abort the testing.
Once you have entered the required port number and tested it, click Save Changes to
save the changes. Click Cancel to return to the default Settings tab.
The phone number entered in the pop-up screen is meant only for testing the SMS
port. Phone numbers to which the Alerts are to be SMS notified need to be
configured in individual Alert profiles.
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Tips and Tricks
Frequently Asked Questions
For the latest list of Frequently Asked Questions on EventLog Analyzer, visit the FAQ on
the website or the public user forums.
General Product Information [ Show/Hide All ]
1. What is the difference between the Free and Professional Editions?
The Free Edition of EventLog Analyzer is limited to handling event logs from a
maximum of five hosts (only hosts and no applications), whereas the
Professional Edition can handle event logs from any number of
hosts/applications, you have purchased license for. There is no other difference
between the two editions, with respect to features or functionality.
2. Is a trial version of EventLog Analyzer available for evaluation?
Yes, a 30-day free trial version of EventLog Analyzer Premium Edition, can be
downloaded from the website at http://www.eventloganalyzer.com/
3. Does the trial version have any restrictions?
The trial version is a fully functional version of EventLog Analyzer Premium
Edition. When the trial period expires, EventLog Analyzer automatically reverts
to the Free Edition.
4. Do I have to reinstall EventLog Analyzer when moving to the fully paid version?
No, you do not have to reinstall or shut down the server. You just need to enter
the new license file in the Upgrade License box.
5. What hosts can EventLog Analyzer collect event logs from?
This depends on the platform on which EventLog Analyzer is installed. If
installed on a Windows machine, EventLog Analyzer can collect event logs from
Windows and Unix hosts. If installed on a Unix machine, EventLog Analyzer can
collect event logs only from Unix hosts. Also Windows Event Logs can be
collected in this case as SysLog forwards like Snare.
6. I don't want to collect or report on actual event logs. Can I still use this product?
You can still use EventLog Analyzer to simulate event logs and see how reports
will look like when real-time data is used. Click the Simulate link in the
Settings tab to begin sending sample event logs to EventLog Analyzer.
7. How many users can access the application simultaneously?
This depends only on the capacity of the server on which EventLog Analyzer is
installed. The EventLog Analyzer license does not limit the number of users
accessing the application at any time.
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8. EventLog Analyzer runs in a web browser. Does that mean I can access it from
anywhere?
Yes. As long as the web browser can access the server on which EventLog
Analyzer is running, you can work with EventLog Analyzer from any location.
9. Can EventLog Analyzer collect logs if dcom is disabled on remote systems?
No. EventLog Analyzer cannot collect logs if dcom is disabled on remote
systems.You need to ensure that dcom is enabled in remote windows servers
for the logs to get collected and shown in EventLog Analyzer.
10. How do I buy EventLog Analyzer?
You can buy EventLog Analyzer directly from the ZOHO Corp. Online Store, or
from a reseller near your location or send a mail to ManageEngine Sales Team.
Please see the website at http://www.eventloganalyzer.com/ for more
information on purchasing options.
11. How to monitor Windows Events in EventLog Analyzer Linux Installation?
To monitor Windows Events in ELA Linux Installation, you need to convert
Windows Event messages into Syslog messages. To convert the message you
have to use separate tool. To convert the message you have to use separate
third party tool. Please mail us to [email protected] for the
steps, if required.
Installation [ Show/Hide All ]
1. What are the recommended system requirements for EventLog Analyzer?
It is recommended that you install EventLog Analyzer on a machine with the
following configuration:
* Processor - Pentium 4 - 1.5GHz
* Disk Space - 100MB
•
RAM - 512MB
* Operating System - Windows 2000/XP/Vista, 2003 Server, 2008 Server,
Linux 8.0/9.0
* Web Browser - Internet Explorer 5.5 and later, Netscape 7.0 and later,
Mozilla 1.5 and later
Look up System Requirements to see the minimum configuration required to
install and run EventLog Analyzer.
2. Can I install EventLog Analyzer as a root user?
EventLog Analyzer can be started as a root user, but all file permissions will be
changed, and later you cannot start the server as another user.
3. When I try to access the web client, another web server comes up. How is this
possible?
The web server port you have selected during installation is possibly being used
by another application. Configure that application to use another port, or
change the EventLog Analyzer web server port.
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4. Is a database backup necessary, or does EventLog Analyzer take care of this?
The archiving feature in EventLog Analyzer automatically stores all logs received
in zipped flat files. You can configure archiving settings to suit the needs of your
enterprise.
Apart from that, if you need to backup the database, which contains processed
data from event logs collected, follow the procedure given below:
For MySQL: You can run the database backup utility, BackupDB.bat/.sh
present in the <EventLog Analyzer_Home>/troubleshooting directory.
For MSSQL: You can use appropriate third party application.
5. How to take database backup?
MySQL database
To take a backup of the existing EventLog Analyzer MySQL database, create a
ZIP file of the contents of <EventLog Analyzer Home>/mysql directory and save
it.
MSSQL database
Steps to take backup of MSSQL database:
a. Find the current location of the data file and log file for the database eventlog
by using the following commands:
use eventlog
go
sp_helpfile
go
6. Detach the database by using the following commands:
use master
go
sp_detach_db 'eventlog'
go
Backup the data file and log file from the current location (<MSSQL
Home>\data\eventlog.mdf and <MSSQL Home>\data\eventlog_log.LDF) by
zipping and saving the files.
How to configure EventLog Analyzer as service in Windows, after installation?
Normally, the EventLog Analyzer is installed as a service. If you have installed it as
an application and not as a service, you can configure it as a service any time later.
The procedure to configure as service, start and stop the service is given below.
To configure EventLog Analyzer as a service after installation:
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8. Stop the EventLog Analyzer application.
9. Execute the following command in the command prompt window in the
<EventLog Analyzer Home>\bin directory.
service.bat -i
10. Start the EventLog Analyzer service.
How to configure EventLog Analyzer as service in Linux, after installation?
Normally, the EventLog Analyzer is installed as a service. If you have installed as an
application and not as a service, you can configure it as a service any time later. The
procedure to configure as service, start and stop the service is given below.
To configure EventLog Analyzer as a service after installation:
11. Stop the EventLog Analyzer application.
12. Execute the following command:
sh configureAsService.sh -i
13. Start the EventLog Analyzer service.
Usage of EventLog Analyzer service command
<EventLog Analyzer Home>/bin # /etc/init.d/eventloganalyzer
Usage: /etc/init.d/eventloganalyzer { console | start | stop | restart | status | dump
}
Configuration
1. How do I add hosts to EventLog Analyzer so that it can start collecting
event logs?
For Windows hosts, enter the host name and the authentication details, and
then add the host. For Unix hosts, enter the host name and the port number of
the syslog service, and then add the host. (Ensure that the syslog service
isrunning, and that it is using the same port number specified here.)
2. How do I see session information of all users registered to log in to EventLog
Analyzer?
The session information for each user can be accessed from the User
Management page. Click the View link under User Audit against each user to
view the active session information and session history for that user. Look up
User Management for more information on users in EventLog Analyzer.
3. How long can I store data in the EventLog Analyzer database?
The DB Storage Options box in the Settings tab lets you configure the
number of days after which the database will be purged. The default value is set
at 32 days. This means that after 32 days, only the top values in each report
are stored in the database, and the rest are discarded.
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4. How to move EventLog Analyzer to a different machine/server?
Please follow the below steps to move an existing EventLog Analyzer server to a
new machine/server.
1. Stop the existing EventLog Analyzer server/service
2. Ensure that the process 'java.exe', 'mysqld-nt.exe' and 'SysEvtCol.exe' are
not running/present in the task manager, kill these process manually if any of
them are still running
3. As a precautionary measure, copy the following complete folders (including
the files and sub-folders) to another drive or to a mapped network drive. This
will help us to restore to the settings and data in-case of any issue with the
new machine installation.
• The folder, MySQL located under EventLog Analyzer Home\
• The folder, Archive located under EventLog Analyzer Home\archive
5. Please download and install in the new machine/server the latest build of
Eventlog Analyzer from the following link:
http://manageengine.com/products/eventlog/download.html
6. Do not start the newly installed EventLog Analyzer server/service.
7. In the newly installed EventLog Analyzer machine/server, rename the folder
MySQL located under EventLog Analyzer Home\ as OldMySQL.
8. Copy the MySQL folder (including the files and sub-folders), which is located
under EventLog Analyzer Home\ , from the old machine/server to the newly
installed Eventlog Analyzer machine/server.
Note: Kindly take extra care that the EventLog Analyzer is not running on both
the systems while performing this operation.
9. Copy the StartDB.bat file, which is located under EventLog Analyzer
Home\bin, from the old machine/server to the newly installed Eventlog Analyzer
machine/server.
10. Start the EventLog Analyzer on the new machine and check whether the data and
configurations are intact.
In-case of any issues while performing the above steps, please do not continue any
further and contact [email protected] to assist you better.
How to monitor Oracle Audit Logs?
14. Add the host (in which the Oracle server is installed) to ELA server.
15. If Oracle is installed in Linux, configure to forward syslogs to ELA server.
16. Carryout the configuration as given in the link below:
Configure Oracle Hosts in EventLog Analyzer
Reporting
1. Why am I seeing empty graphs?
Graphs are empty if no data is available. If you have started the server for the
first time, wait for at least one minute for graphs to be populated. If otherwise,
check the event filters applied. If no event logs are generated with the specified
event filters, graphs will not show any data.
2. What are the types of report formats that I can generate?
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Reports can be generated in HTML, CSV, and PDF formats. All reports are
generally viewed as HTML in the web browser, and then exported to CSV or PDF
format. Reports that are scheduled to run automatically, or be emailed
automatically, are generated as CSV or PDF files.
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Troubleshooting Tips
For the latest Troubleshooting Tips on EventLog Analyzer, visit the Troubleshooting Tips
on the website or the public user forums.
General
1. Where do I find the log files to send to EventLog Analyzer Support?
The log files are located in the <EventLogAnalyzer_Home>/server/default/log
directory. Typically when you run into a problem, you will be asked to send the
serverout.txt file from this directory to EventLog Analyzer Support.
2. I find that EventLog Analyzer keeps crashing or all of a sudden stops collecting
logs. What could be the reason?
Make sure that the EventLog Analyzer installation folder 'ManageEngine' is not
accessed by other applications. Kindly exclude the 'ManageEngine' directory (it
could be in C:\ManageEngine or D:\ManageEngine) from both the Backup
process and Anti-Virus Scans. It is possibile that the inbuilt mysql database of
EventLog Analyzer could get corrupted if other processes are accessing these
direct
3. How to create SIF (Support Information File) and send the file to ZOHO Corp., if
you are not able to perform the same from the Web client.
The SIF will help us to analyze the issue you have come across and propose a
solution. If you are unable to create a SIF from the Web client UI, you can zip the
files under 'log' folder, which is located in C:\ME\Eventlog\server\default\log
(default path) and send the zip file by upload it in the following ftp
link:http://bonitas.zohocorp.com/upload/[email protected]
4. How to register dll when message files for event sources are unavailable?
To register dll, follow the procedure given in the link
below:http://ss64.com/nt/regsvr32.html
Installation
EventLog Analyzer displays "Enter a proper AdventNet license file" during
installation.
This message could be shown in two cases:
Case 1: Your system date is set to a future or past date. In this case, contact
[email protected]
Case 2: You may have provided an incorrect or corrupted license file. Verify
that you have applied the license file obtained from ZOHO Corp.,
If neither is the reason, or you are still getting this error, contact
[email protected]
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1. Unable to bind EventLog Analyzer server to a specific interface.
To bind EventLog Analyzer server to a specific interface follow the
procedure given below:
For Eventlog Analyzer running as application:
Open the <EventLog Analyzer Home>\bin\runSEC.bat/sh file.
Add the following parameter in the line in any place before %* or $*:
bin\SysEvtCol.exe -loglevel 3 -port 513 514 %*
-bindip <IP Address of the interface to which the EventLog Analyzer needs to be
bound>
Example entry is as given below:
bin\SysEvtCol.exe -loglevel 3 -bindip 192.168.111.153 -port 513 514 %*
For Eventlog Analyzer running as service:
•
•
•
•
Stop the Eventlog Analyzer service.
Open the startDB.bat file which is under <Eventlog Analyzer Home>\bin
directory, add option '--bind-address=<ip-address>' in the mysqld start
command that starts with @start and save the file.
Open the stopDB.bat file which is under <Eventlog Analyzer Home>\bin
directory, add '-h <ip-address>>' to the command arguments and save the
file.
After the change the line should like the one given below:
set commandArgs=-P %PORT% -u %USER_NAME% -h <ip-address>
Open the wrapper.conf file which is under <Eventlog Analyzer
Home>\server\default\conf and follow the below steps:
Uncomment the second application parameter
'wrapper.app.parameter.2=L../lib/AdventNetDeploymentSystem.jar'.
Add the following new application parameters
wrapper.app.parameter.3=-c default
wrapper.app.parameter.4=-b <ip-address>
wrapper.app.parameter.5=-Dspecific.bind.address=<ip-address>
and save the file.
•
•
•
Note: Remove '#' symbol for uncommenting in the .conf file.
Open the mysql-ds.xml file which is under <Eventlog Analyzer
Home>\server\default\deploy directory, replace 'localhost' in connection-url
tag with the <ip-address> to which you want to bind the application and save
the file.
Start the Eventlog Analyzer service.
Verify the setting by executing the 'netstat -ano' command in the command
prompt.
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Startup and Shut Down
1. MySQL-related errors on Windows machines.
Probable cause: An instance of MySQL is already running on this machine.
Solution: Shut down all instances of MySQL and then start the EventLog
Analyzer server.
Probable cause: Port 33335 is not free
Solution: Kill the other application running on port 33335. If you cannot free this
port, then change the MySQL port used in EventLog Analyzer.
2. EventLog Analyzer displays "Port 8400 needed by EventLog Analyzer is
being used by another application. Please free the port and restart
EventLog Analyzer"when trying to start the server.
Probable cause: The default web server port used by EventLog Analyzer is not
free.
Solution: Kill the other application running on port 8400. If you cannot free this
port, then change the web server port used in EventLog Analyzer.
3. EventLog Analyzer displays "Can't Bind to Port <Port Number>" when logging
into the UI.
Probable cause:
•
•
The syslog listener port of EventLog Analyzer is not free.
The one or more internally used ports 5000, 5001, 5002 may not be free.
Solution:
• Check for the process that is occupying the syslog listener port or internally
used port, using netstat -anp udp . And if possible, try to free up this port. t.
• If you have started the server in UNIX machines, please ensure that you start
the server as a root user.
• or, configure EventLog Analyzer to listen to a different syslog listener port and
ensure that all your configured hosts send their syslog to the newly configured
syslog listener port of EventLog Analyzer..
4. When the application is started, configureODBC.vbs throws script error or
opens with another application. How to overcome this?
Probable cause: (File opens with other program) The configureODBC.vbs
file may be set to open with a program other than "wscript.exe" in
WINDOWS\system32 folder (for example: Notepad.exe), hence the file was
unable to execute during the application start.
Solution:
Stop the Eventlog Analyzer server/service.
Go to the Eventlog Analyzer installation folder <EventLog Analyzer
Home>\bin(default path) and right click the "configureODBC.vbs" file and
choose Open (or) Open With and choose the windows program wscript.exe
from your Windows\System32 folder.
Start the Eventlog Analyzer server/service.
Probable cause: (File not having execute permission) The
configureODBC.vbs file may not have execute permission.
Solution:
Stop the Eventlog Analyzer server/service.
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Go to the Eventlog Analyzer installation folder <EventLog Analyzer
Home>\bin(default path) and right click the configureODBC.vbs file and
change the permission to execute the file.
Start the Eventlog Analyzer server/service.
Configuration
1. While adding host for monitoring, the 'Verify Login' action throws RPC server
unavailable error
The probable reason and the remedial action is:
•
Probable cause: The host machine RPC (Remote Procedure Call) port is
blocked by any other Firewall.
Solution: Unblock the RPC ports in the Firewall.
2. While adding host for monitoring, the 'Verify Login' action throws 'Access
Denied' error.
The probable reasons and the remedial actions are:
•
Probable cause: The host machine is not reachable from ELA machine.
Solution: Check the network connectivity between host machine and ELA
machine, by using PING command.
Probable cause: The host machine running a System Firewall and
REMOTEADMIN service is disabled.
Solution: Check whether System Firewall is running in the host. If System
Firewall is running, execute the following command in the command prompt
window of the host machine:
netsh firewall set service type=REMOTEADMIN mode=ENABLE
profile=all
3. When WBEM test is carried out. it fails and shows error message with code
80041010 in Windows Server 2003.
The probable reasons and the remedial actions are:
Probable cause: By default, WMI component is not installed in Windows 2003
Server
Solution: Win32_Product class is not installed by default on Windows Server
2003. To add the class, follow the procedure given below:
•
•
•
•
In Add or Remove Programs, click Add/Remove Windows Components.
In the Windows Components Wizard, select Management and Monitoring
Tools, then click Details.
In the Management and Monitoring Tools dialog box, select WMI Windows
Installer Provider and then click OK.
Click Next.
4. How to enable Object Access logging in Linux OS?
The probable reasons and the remedial actions are:
Probable cause: The object access log is not enabled in Linux OS.
Solution: Steps to enable object access in Linux OS, is given below:
In the file /etc/xinted.d/wu-ftpd, edit the server arguments as mentioned
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below:
server_args = -i -o -L
5. What are commands to start and stop Syslog Deamon, in Solaris 10?
The probable reasons and the remedial actions are:
Probable cause: Unable to start or stop Syslog Daemon in Solaris 10
Solution: In Solaris 10, the commands to stop and start the syslogd daemon
are:
# svcadm disable svc:/system/system-log:default
# svcadm enable svc:/system/system-log:default
In Solaris 10, to restart the syslogd daemon and force it to reread
/etc/syslog.conf:
# svcadm refresh svc:/system/system-log:default
or
# svcadm -v restart svc:/system/system-log:default
Log Collection and Reporting
1. I've added a host, but EventLog Analyzer is not collecting event logs from it
Probable cause: You do not know whether the logs are sent from the host
machine (Only for Syslog sources)
Solution: If you want to find out whether the syslog packets are being sent by
the host (source) to the EventLog Analyzer (destination) at the configured port,
click the Syslog Viewer icon in the Sub-Tab and you can mention the Host IP
Address (by default it is 'Any') and syslog port of this hosts (by default it
'513','514') and click Apply Filter. With the filter applied, you can find out
whether the raw log packets are sent from the specific host to EventLog Analyzer
server in real time.
Probable cause: The host machine is not reachable from the EventLog Analyzer
server machine
Solution: Check if the host machine responds to a ping command.
If it does not, then the machine is not reachable. The host machine has to be
reachable from the EventLog Analyzer server in order to collect event logs.
Probable cause: You do not have administrative rights on the host machine
Solution: Edit the host's details, and enter the Administrator login credentials of
the host machine. Click Verify Login to see if the login was successful.
2. I get an Access Denied error for a host when I click on Verify Login but I have
given the correct login credentials
Probable cause: There may be other reasons for the Access Denied error.
Solution: Refer the Cause and Solution for the Error Code you got during Verify
login.
Error Code
0x80070005
Cause
Solution
Scanning of the Windows workstation failed due to one of the
following reasons:
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Error Code
Cause
The login name and
password provided for
scanning is invalid in the
workstation
Remote DCOM option is
disabled in the remote
workstation
User account is invalid in
the target machine
0x80041003
The user name provided
for scanning does not
have sufficient access
privileges to perform the
scanning operation.
Probably, this user does
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Solution
Check if the login name and
password are entered correctly
Check if Remote DCOM is
enabled in the remote
workstation. If not enabled,
then enable the same in the
following way:
Select Start > Run
Type dcomcnfg in the text box
and click OK
Select the Default
Properties tab
Select the Enable
Distributed COM in this
machine checkbox
Click OK
To enable DCOM on Windows
XP hosts:
Select Start > Run
Type dcomcnfg in the text box
and click OK
Click on Component
Services > Computers >
My Computer
Right-click and select
Properties
Select the Default
Properties tab
Select the Enable
Distributed COM in this
machine checkbox
Click OK
Check if the user account is
valid in the target machine by
opening a command prompt
and executing the following
commands:
net use
\\<RemoteComputerName>\C$
/u:<DomainName\UserName>
"<password>"
net use
\\<RemoteComputerName>\ADMIN$
/u:<DomainName\UserName>
"<password>"
If these commands show any
errors, the provided user account
is not valid on the target machine.
Move the user to the
Administrator Group of the
workstation or scan the machine
using an administrator (preferably
a Domain Administrator) account.
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Error Code
0x800706ba
Cause
Solution
not belong to the
Administrator group for
this host machine
A firewall is configured on
Disable the default Firewall in
the remote computer.
the Windows XP machine:
Such exceptions mostly
Select Start > Run
occur in Windows XP (SP
Type Firewall.cpl and click
2), when the default
OK
Windows firewall is
In the General tab, click Off
enabled.
Click OK
3. If the firewall cannot be disabled, launch Remote Administration for
administrators on the remote machine by executing the following command:
netsh firewall set service RemoteAdmin
After scanning, you can disable Remote Administration using the following
command:
netsh firewall set service RemoteAdmin disable
I have added an Custom alert profile and enabled it. But the alert is not generated in
EventLog Analyzer even though the event has occured in the host machine
Probable cause: The alert criteria have not been defined properly
Solution: Please ensure that the required fields in the Add Alert Profile screen have
been given propelrly.Check if the e-mail address provided is correct. Ensure that the
Mail server has been configured correctly.
When I create a Custom Report, I am not getting the report with the configured
message in the Message Filter
Probable cause: The message filters have not been defined properly
Solution: When you are entering the string in the Message Filters for matching
with the log message, ensure you copy/enter the exact string as shown in the
Windows Event Viewer.
e.g., Logon Name:John
MS SQL server for EventLog Analyzer stopped
Probable cause: The transaction logs of MS SQL could be full
Solution: If the EventLog Analyzer MS SQL database transaction logs are full, shrink
the same with the procedure given below:
17. Stop the Eventlog Analyzer Server/Service (Check the Eventlog Analyzer
server machine's Task Manager to ensure that the processes 'SysEvtCol.exe',
'Java.exe' are not running).
18. Connect MS SQL client (using Microsoft SQL Server Management Studio) and
execute the below query:
sp_dboption 'eventlog', 'trunc. log on chkpt.', 'true'
To execute the query, select and highlight the above command and press F5 key.
19. After executing the above command, select and highlight the below command
and press F5 key to execute it.
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DBCC SHRINKDATABASE (eventlog)
20. Note: This process will take some time, based on the EventLog Analyzer
database size.
Start the Eventlog Analyzer.
I successfully configured Oracle host(s),still cannot view the data
If Oracle host is Windows, open Event viewer in that machine and check for Oracle
source logs under Application type. If Linux, check the appropriate log file to which
you are writing Oracle logs. If the Oracle logs are available in the specified file, still
ELA is not collecting the logs, contact EventLog Analyzer Support.
For any other issues, please contact EventLog Analyzer Technical Support.
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Other Tools and Utilities
Working with SSL
The SSL protocol provides several features that enable secure transmission of Web
traffic. These features include data encryption, server authentication, and message
integrity.
You can enable secure communication from web clients to the EventLog Analyzer server
using SSL.
The steps provided describe how to enable SSL functionality and generate
certificates only. Depending on your network configuration and security needs,
you may need to consult outside documentation. For advanced configuration
concerns, please refer to the SSL resources at http://www.apache.org and
http://www.modssl.org
Stop the server, if it is running, and follow the steps below to enable SSL support:
Generating a valid certificate
1. If you have a keystore file for using HTTPS, place the file under <EventLog
Analyzer Home>\server\default\conf directory and rename it as
"chap8.keystore"
2. If you do not have the keystore file, please follow the steps to create the same.
• Open <EventLog Analyzer Home>\server\default\conf directory and execute
the following command in the command prompt.
"<EventLog Analyzer Home>\jre\bin\keytool" -genkey -alias tomcat -keyalg
RSA -keystore chap8.keystore
• During the execution of the above command, it will prompt you for keystore
password, enter "rmi+ssl" as password. See Note below.
• It will also prompt for 5 questions on first and last name, organizational unit,
organization, city, state, country code.
• Fill in the fields and for confirmation type 'y' and press 'Enter'
• Again press 'Enter' for password for tomcat.
A file named 'chap8.keystore' will be created in the <EventLogAnalyzer
Home>\server\default\conf directory.
Disabling HTTP
When you have enabled SSL, HTTP will continue to be enabled on the web server port
(default 8080). To disable HTTP follow the steps below:
1. Edit the server.xml file present in <EventLog
Analyzer_Home>/server/default/deploy/jbossweb-tomcat50.sar directory.
2. Comment out the HTTP connection parameters, by placing the <!-- tag before,
and the --> tag after the following lines:
<!-- A HTTP/1.1 Connector on port 8080 -->
<Connector port="8080" address="${jboss.bind.address}"
maxThreads="150" minSpareThreads="25" maxSpareThreads="75"
enableLookups="false" redirectPort="8443" acceptCount="100"
connectionTimeout="20000" disableUploadTimeout="true"/>
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Enabling SSL
1. In the same file, enable the HTTPS connection parameters, by removing the
<!-- tag before, and the --> tag after the following lines:
<!-<!-- SSL/TLS Connector configuration using the admin devl guide keystore -->
<Connector port="8443" address="${jboss.bind.address}"
maxThreads="100" minSpareThreads="5" maxSpareThreads="15"
scheme="https" secure="true" clientAuth="false"
keystoreFile="${jboss.server.home.dir}/conf/chap8.keystore"
keystorePass="rmi+ssl" sslProtocol = "TLS" />
-->
While creating keystore file, you can enter the password as per your requirement.
But ensure that the same password is configured, in the server.xml file. Example
password is configured as rmi+ssl.
Configuring HTTPS Configuration Parameters for 64 bit/128 bit encryption
If you want to configure the HTTPS connection parameters for 64 bit/128 bit encryption,
add the following parameter at the end of the SSL/TLS Connector tag:
SSLCipherSuite="SSL_RSA_WITH_3DES_EDE_CBC_SHA"
<!-- SSL/TLS Connector configuration using the admin devl guide keystore -->
<Connector port="8443" address="${jboss.bind.address}"
maxThreads="100" minSpareThreads="5" maxSpareThreads="15"
scheme="https" secure="true" clientAuth="false"
keystoreFile="${jboss.server.home.dir}/conf/chap8.keystore"
keystorePass="rmi+ssl" sslProtocol = "TLS"
SSLCipherSuite="SSL_RSA_WITH_3DES_EDE_CBC_SHA"/>
Verifying SSL Setup
1. Restart the EventLog Analyzer server.
2. Verify that the following message appears:
Server started.
Please connect your client at http://localhost:8400
3. Connect to the server from a web browser by typing https://<hostname>:8443
where <hostname> is the machine where the server is running.
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Configuring MSSQL Database
EventLog Analyzer lets users to configure and use MSSQL database.
The procedure to configure the MSSQL is applicable only for fresh installation of
EventLog Analyzer server.
If you are already using the EventLog Analyzer with MySQL and you want to change the
database to MSSQL, please refer the Migrating EventLog Analyzer Data from MySQL
to MSSQL Database page and follow the procedure given there.
The steps to configure and run the Eventlog Analyzer server with SQLSERVER as the
database is given below:
1. From the installed MS SQLSERVER, copy the files bcp.exe and bcp.rll to
<Eventlog Analyzer Home>\mysql\bin folder.
Note: If you are copying the above file from SQL Server (Version 2005 &
above) installed server and the EventLog Analyzer is installed in other machine,
please install the following SQL Native Client in the EventLog Analyzer machine
as per the SQL vesion and CPU type of EventLog Analyzer machine.
MSSQL 2005 (32 bit)
http://download.microsoft.com/download/4/4/d/44dbde61-b385-4fc2-a67d48053b8f9fad/sqlncli.msi
MSSQL 2005 (64 bit)
http://download.microsoft.com/download/4/4/d/44dbde61-b385-4fc2-a67d48053b8f9fad/sqlncli_x64.msi
MSSQL 2008 (32 bit)
http://go.microsoft.com/fwlink/?LinkId=123717&clcid=0x409
MSSQL 2008 (64 bit)
http://go.microsoft.com/fwlink/?LinkId=123718&clcid=0x409
2. Invoke the <Eventlog Analyzer Home>\tools\changeDBServer.bat, to configure
the MS SQLSERVER credentials like ServerName, Port, UserName and Password.
3. Database Setup Wizard pops-up.
4. In the wizard screen, select Server Type as SQL Server. Available SQL Server
Instances are listed in a combo box. Enter the Host Name and Port of the SQL
Server from the instances.
5. Select the authentication type using the "Connect Using:" options.
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6. The options are:
a. Windows Authentication
For Windows Authentication, enter the Domain Name, User Name and
Password. Ensure that both EventLog Analyzer server and SQL Server are in
the same domain and logged in with the same Domain Administrator account.
b. SQL Server Authentication
For SQL Server Authentication, enter the User Name and Password.
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7. Click Test button to check whether the credentials are correct. If the test fails,
the credentials may be wrong, recheck and enter the correct credentials.
8. Clcik Save button to save the SQL Server configuration. Note that, it will take few
minutes to configure the settings of the SQL Server database.
9. Start the Eventlog Analyzer Server/Service to work with the MS SQLSERVER as
the database.
From the installed MS SQLSERVER, copy the files bcp.exe and bcp.rll to <Eventlog
Analyzer Home>\mysql\bin folder.
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Migrating EventLog Analyzer Data from MySQL to
MSSQL Database
Post database change steps for Managed Server
When the Managed Server is installed, it is registered with Admin Server as
Managed Server with MySQL.
If the database of the Managed Server is changed from MySQL to MSSQL, it has
to be re-registerd with Admin Server as Managed Server with MSSQL.
After changing the database, when the Managed Server is started as
application, it will prompt the user to re-register with the Admin Server.
After changing the database, when the Managed Server is started as service,
there will not be any prompt to re-register. User has to ensure that the
Managed Server is re-registered with the Admin Server.
EventLog Analyzer lets users to migrate the existing EventLog Analyzer data available in
MySQL database to MSSQL database.
This procedure is applicable only if you are already using the EventLog Analyzer
with MySQL and you want to change the database to MSSQL.
If you want to configure the MSSQL for fresh installation of EventLog Analyzer server,
please refer the Configuring MSSQL Database page and follow the procedure given
there.
The steps to migrate and run the Eventlog Analyzer server with SQLSERVER as the
database is given below:
1. Stop the Eventlog Analyzer Server/Service.
2. Invoke the <Eventlog Analyzer Home>\tools\backUpDatabase.bat in command
prompt, to backup the data available in MySQL database and wait till the data
backup is getting completed. By default backup file will be stored under
<Eventlog Analyzer Home>\backup directory with the file name like
'backup_eventlog_<Build_Number>_MM_DD_YYYY_hh_mm.data'.
3. From the installed MS SQLSERVER, copy the files bcp.exe and bcp.rll to
<Eventlog Analyzer Home>\mysql\bin folder.
Note: If you are copying the above file from SQL Server (Version 2005 &
above) installed server and the EventLog Analyzer is installed in other machine,
please install the following SQL Native Client in the EventLog Analyzer machine
as per the SQL vesion and CPU type of EventLog Analyzer machine.
MSSQL 2005 (32 bit)
http://download.microsoft.com/download/4/4/d/44dbde61-b385-4fc2-a67d48053b8f9fad/sqlncli.msi
MSSQL 2005 (64 bit)
http://download.microsoft.com/download/4/4/d/44dbde61-b385-4fc2-a67d48053b8f9fad/sqlncli_x64.msi
MSSQL 2008 (32 bit)
http://go.microsoft.com/fwlink/?LinkId=123717&clcid=0x409
MSSQL 2008 (64 bit)
http://go.microsoft.com/fwlink/?LinkId=123718&clcid=0x409
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4. Invoke the <Eventlog Analyzer Home>\tools\changeDBServer.bat in command
prompt, to configure the MS SQLSERVER credentials like ServerName, Port,
UserName and Password.
5. Database Setup Wizard pops-up.
6. In the wizard screen, select Server Type as SQL Server. Available SQL Server
Instances are listed in a combo box. Enter the Host Name and Port of the SQL
Server from the instances.
7. Select the authentication type using the "Connect Using:" options.
8. The options are:
a. Windows Authentication
For Windows Authentication, enter the Domain Name, User Name and
Password. Ensure that both EventLog Analyzer server and SQL Server are in
the same domain and logged in with the same Domain Administrator account.
b. SQL Server Authentication
For SQL Server Authentication, enter the User Name and Password.
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7. Click Test button to check whether the credentials are correct. If the test fails,
the credentials may be wrong, recheck and enter the correct credentials.
8. Click Save button to save the SQL Server configuration. Note that, it will take few
minutes to configure the settings of the SQL Server database.
9. Invoke the <Eventlog Analyzer Home>\bin\run.bat to start the Eventlog
Analyzer server in the command prompt.
10. After the server is started completely, stop the server by terminating the run.bat
in the command prompt or invoke the <Eventlog Analyzer
Home>\bin\shutdown.bat
11. Invoke the <Eventlog Analyzer Home>\tools\restoreDatabase.bat, browse and
select the created backup file. Now click on 'OK' and wait till the database is
completely restored.
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Executing the restoreDatabase.bat will delete the existing data, if any.
12. Start the Eventlog Analyzer Server/Service to work with the MS SQLSERVER as
the database.
You can also change the backup directory. Execute the batch file to backup by
passing the absolute path of the directory as argument in the command
prompt. Example command execution as follows:
<Eventlog Analyzer Home>\tools:\>backUpDatabase.bat D:\Mysql
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Migrating EventLog Analyzer Data from MSSQL to
MySQL Database
EventLog Analyzer lets users to migrate the existing EventLog Analyzer data available in
MSSQL database to MySQL database.
The steps to migrate and run the Eventlog Analyzer server with MySQL as the database
is given below:
1. Stop the Eventlog Analyzer Server/Service.
2. Invoke the <Eventlog Analyzer Home>\tools\backUpDatabase.bat in command
prompt, to backup the data available in MSSQL Server database and wait till the
data backup is getting completed. By default backup file will be stored under
<Eventlog Analyzer Home>\backup directory with the file name like
'backup_eventlog_<Build_Number>_MM_DD_YYYY_hh_mm.data'.
3. Run <Eventlog Analyzer Home>\bin\startDB.bat in command prompt.
4. Invoke the <Eventlog Analyzer Home>\tools\changeDBServer.bat in command
prompt, to configure the MySQL SERVER credentials like Host Name, Port,
UserName and Password.
5. Database Setup Wizard pops-up.
6. In the wizard screen, select Server Type as Mysql Server.
7. Enter the Host Name and Port of the MySQL Server.
8. Enter the User Name and Password.
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7. Click Test button to check whether the credentials are correct. If the test fails,
the credentials may be wrong, recheck and enter the correct credentials.
8. Click Save button to save the MySQL Server configuration. Note that, it will take
few minutes to configure the settings of the MySQL database.
9. Run <Eventlog Analyzer Home>\bin\stopDB.bat in command prompt.
10. Invoke the <Eventlog Analyzer Home>\bin\run.bat to start the Eventlog
Analyzer server in command prompt.
11. After the server is started completely, stop the server by terminating the run.bat
in the command prompt or invoke the <Eventlog Analyzer
Home>\bin\shutdown.bat
12. Invoke the <Eventlog Analyzer Home>\tools\restoreDatabase.bat, browse and
select the created backup file. Now click on 'OK' and wait till the database is
completely restored.
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Executing the restoreDatabase.bat will delete the existing data, if any.
12. Start the Eventlog Analyzer Server/Service to work with the MySQL as the
database.
You can also change the backup directory. Execute the batch file to backup by
passing the absolute path of the directory as argument in the command
prompt. Example command execution as follows:
<Eventlog Analyzer Home>\tools:\>backUpDatabase.bat D:\Mysql
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Moving EventLog Analyzer's database to different
directory in the same server
To move the Eventlog Analyzer's Indexes to a different drive/directory on the
same server
21. Go to Archive Settings page.
22. Enable Change Raw Logs Indexing Location check box.
23. Modify the Log Indexing Location to the new location and save.
24. Move all the directories from previous location to the new location.
To move the Eventlog Analyzer's database to a different drive/directory on the
same server
Moving MySQL Database
1. Stop the Eventlog Analyzer Server/Service.
2. Check the task manager for the process 'mysqld-nt.exe' and 'SysEvtCol.exe',
kill the process if any of these processes are running.
3. Copy the 'data' folder under <Eventlog Analyzer Home>\mysql to a folder in
another drive. (for example: D:\Eventlog\data)
4. Kindly rename the present 'data' folder under 'mysql' as 'dataold' and you can
delete later.
5. Edit (in notepad) the file "StartDB.bat", which is located under <Eventlog
Analyzer Home>\bin folder and edit the following command in the mysql startup
line:
"--datadir=%DB_HOME%\data" as "--datadir=D:\Eventlog\data"
whereas, the D:\Eventlog\data is the new folder on D:\ drive.
6. Save the file.
7. Start the Eventlog Analyzer Server/Service.
8. Check whether the data is fine and the D:\Eventlog\data size is getting increased.
Moving MSSQL Database
1. Stop the Eventlog Analyzer Server/Service.
2. Login to SQL Server database with system administrator permissions.
3. Find the current location of the data file and log file for the database eventlog by
using the following commands:
use eventlog
go
sp_helpfile
go
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4. Detach the database by using the following commands:
use master
go
sp_detach_db 'eventlog'
go
5. Copy the data file and log file from the current location (<MSSQL
Home>\data\eventlog.mdf and <MSSQL Home>\data\eventlog_log.LDF)
to the new location (<New location>\eventlog.mdf and <New
Location>\eventlog_log.LDF).
6. Re-attach the database and point to the new location by using the following
commands:
use master
go
sp_attach_db 'eventlog' , '<New Location>\eventlog.mdf' , '<New
Location>\eventlog_log.LDF'
go
7. Verify the changed location by using the following commands:
use eventlog
go
sp_helpfile
go
8. Start the Eventlog Analyzer Server/Service.
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Moving EventLog Analyzer Server installation to
another server
To move the Eventlog Analyzer's Indexes to another server for both MySQL and
MS SQL databases
•
Copy the indexes (<EventLog Analyzer Home>\server\default\indexes) folder
from old machine to new server machine.
After inatalling in the new server,
• Go to Archive Settings page.
• Enable Change Raw Logs Indexing Location check box.
• Modify the Log Indexing Location to the new location and save.
The procedure to move Eventlog Analyzer installation to another server for MySQL and
MSSQL databases are explained below:
•
•
MySQL database
MSSQL database
Procedure to move Eventlog Analyzer installation to another server for MySQL
database
Follow the steps given below to retain the same configuration, data on the new server.
Check whether the build you are running is the latest build 6010. You can get
this info from the 'About' link in the top right corner in the UI. If you are not
running the latest build 6010, please migrate from your existing build to latest
build 6010 and then follow the below steps to move to another server box.
Steps to move Eventlog Analyzer to a different server:
1. Stop the Eventlog Analyzer server/service.
2. Check the task manager for the processes 'java.exe', 'mysqld-nt.exe' and
'SysEvtCol.exe', kill the process if any of these process is running.
3. Copy the following complete folders (including the files and sub-folders) to
another drive or to a mapped network drive as a precautionery measure. This will
help us to restore to the settings and data in-case of any issue with the new
machine.
a. The folder, 'MySQL' located under <Eventlog Analyzer Home>\ directory.
b. The folder, 'Archive' located uncer <Eventlog Analyzer Home>\ directory.
if MySQL password is set in the old server
c. startDB.bat and configureODBC.vbs located under <Eventlog Analyzer
Home>\bin directory.
d. myodbc3.dll and myodbc3s.dll located under <Eventlog Analyzer
Home>\lib directory.
e. mysql-ds.xml located under <Eventlog Analyzer
Home>\server\default\deploy directory.
Please make sure that the Eventlog Analyzer installation in the previous is
migrated to the latest vesion, before carrying out the change of server
operation. Eventlog Analyzer versions should be same in both servers for
seamless change over operation.
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4. Download and install the latest build of Eventlog Analyzer from the following link:
http://manageengine.com/products/eventlog/download.html
5. Once you install the application in the new machine, kindly make sure that you do
not start the application or shutdown the Eventlog Analyzer if started.
6. Rename the folder <Eventlog Analyzer Home>\MySQL as 'MySQLori'.
7. Copy the MySQL folder (which is located under <Eventlog Analyzer Home>\) from
the old machine to the new system in the same location.
8. Copy the Archive folder (which is located under <Eventlog Analyzer Home>\)
from the old machine to the new system in the same location.
Please make sure that the Eventlog Analyzer is not running on both the system
while performing this operation.
9. Restart the Eventlog Analyzer on the new machine and check whether the data
and the configurations are intact.
Procedure to move EventLog Analyzer Server installation to another server for
MSSQL database
1. Stop Eventlog Analyzer server/service.
2. Download and install the latest build of Eventlog Analyzer from the following link:
http://manageengine.com/products/eventlog/download.html
3. Once you install the application in the new machine, kindly make sure that you do
not start the application or shutdown the Eventlog Analyzer if started.
4. Please configure the MSSQL server credentials of the earlier Eventlog Analyzer
server installation as explained in the Configuring MSSQL Database topic.
5. Start the Eventlog Analyzer server/service on the new machine and check
whether the data and the configurations are intact.
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Distributed Edition - Managed Server
Introduction - EventLog Analyzer Distributed
Edition Managed Server
An enterprise spread across geography finds it difficult to manage the event logs/Syslogs
of hosts in different branch office locations. To simplify this task EventLog Analyzer
provides Distributed Edition. This edition employs distributed model.
What is EventLog Analyzer Distributed Edition?
EventLog Analyzer Distributed Edition is a distributed setup of EventLog Analyzers.
It consists of one Admin server and N number of Managed servers. The Managed servers
are installed at different geographical locations (one per LAN environment) and
connected to the Admin server. This allows the network administrators to access the
details of the hosts at different remote locations in a central place. All the reports, alerts
and other host information can be accessed through one single console. The
administrator of large enterprises with various branch locations through out the globe
stand benefited with this edition. For Managed Security Service Providers (MSSP) it is a
boon. They can monitor the Managed server installed at different customer places from
one point.
EventLog Analyzer Distributed Edition addresses requirements like the
following:
25. Aggregated log management of whole enterprise in different physical locations.
26. Scalable architecture supporting 1000s of hosts.
27. Centralized monitoring using single console view.
28. Secured communication using HTTPS.
29. Exclusive segmented and secured view for various customers of MSSP.
This User Guide will help you install EventLog Analyzer Managed Server on your
machine, and get familiar with the EventLog Analyzer Managed Server user interface. If
you are unable to find the information you are looking for in this document, please let us
know at [email protected]
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Installing and Uninstalling - EventLog Analyzer
Distributed Edition Managed Server
EventLog Analyzer is available for Windows and Linux platforms. For more information
on supported versions and other specifications, look up System Requirements.
This topic covers the following procedures:
•
•
Installing EvntLog Aanalyzer
• Windows
• Linux
Uninstalling EventLog Analyzer
• Windows
• Linux
Installing EventLog Analyzer
Windows:
The EventLog Analyzer Windows download is available as an EXE file at
http://www.eventloganalyzer.com/download.html
Double-click the downloaded EXE file, and follow the instructions as they appear on
screen.
1. Ensure that the Distributed Edition - Admin Server, you intend to connect
this Managed Server, is running.
Ensure that you configure the Admin Server details correctly during the Managed
Server installation procedure. Otherwise, the Managed Server installation will be
incomplete. The Admin Server details are validated only at the end of the
installation procedure.
30. Click Advanced Install button.
31. Read the License Agreement and click Yes button.
32. Select Distributed Edition and click Next button.
33. Select Managed Server and click Next button.
34. In Managed Server Configuration, enter Admin Server Host, retain or modify
Admin Server Port, select Use HTTPS if Admin Server is using secure
communication (https) or else un-select this option. If the Managed Server is
behind Proxy Server, select Use a Proxy Server to contact Admin Server
check box. Configure the Proxy Server Host, Proxy Server Port, User Name,
and Password details. Click Next button.
35. Select Destination Folder using Browse button, for installation. Click Next
button.
36. Retain or modify the Web Port of Managed Server and select the Language of
Installation from the combo box. Three languages are supported for installation
and they are Chinese, English, and Japanese. By default English is selected. Click
Next button.
37. Select Install EventLog Analyzer as service check box (recommended), if you
want to install Managed server as a service. Click Next button.
38. Configure new Program Folder or retain the default. Click Next button.
39. The installation details like Installation Directory, Program Folder, and Web Port
are displayed. Click Next button.
40. Now, Distributed Edition - Managed server installation is complete.
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Once the installation is complete you will notice a
the following options.
Option
EventLog
Server Status
Start
WebClient
Shutdown
Server
The
tray icon, which provides you with
Description
This option provides you details like Server Name, Server IpAddress ,
Server Port, Server Status.
This option will open up your default browser and connect you to the
web login UI of EventLog Analyzer Server, provided the server has
already been started.
This option will shutdown the EventLog Analyzer Server.
tray icon option is only available for Windows !
Linux:
The EventLog Analyzer Linux download is available as a BIN file at
http://www.eventloganalyzer.com/download.html
1. Download the BIN file, and assign execute permission using the command:
chmod a+x <file_name>.bin
where <file_name> is the name of the downloaded BIN file.
2. Execute the following command: ./<file_name>Bin
During installation if you get an error message stating that the temp folder does
not have enough space, try executing this command with the -is:tempdir
<directory_name> option, where <directory_name> is the absolute path of an
existing directory. ./<file_name>Bin -is:tempdir <directory_name>
Follow the instructions as they appear on the screen.
1. Ensure that the Distributed Edition - Admin Server, you intend to connect
this Managed Server, is running.
Ensure that you configure the Admin Server details correctly during the Managed
Server installation procedure. Otherwise, the Managed Server installation will be
incomplete.
41. Click Advanced Install button.
42. Read the License Agreement and click Yes button.
43. Select Distributed Edition and click Next button.
44. Select Managed Server and click Next button.
45. In Managed Server Configuration, enter Admin Server Host, retain or modify
Admin Server Port, select or unselect HTTPS check box as per requirement. If
the Managed Server is behind Proxy Server, select Use a Proxy Server to
contact Admin Server check box. Configure the Proxy Server Host, Proxy
Server Port, User Name, and Password details. Click Next button.
46. Select Destination Folder using Browse button, for installation. Click Next
button.
47. Retain or modify the Web Port of Managed Server and select the Language of
Installation from the combo box. Three languages are supported for installation
and they are Chinese, English, and Japanese. By default English is selected. Click
Next button.
48. Select Install EventLog Analyzer as service check box (recommended), if you
want to install Managed server as a service. Click Next button.
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49. Configure new Program Folder or retain the default. Click Next button.
50. The installation details like Installation Directory, Program Folder, and Web Port
are displayed. Click Next button.
51. Now, Distributed Edition - Managed Server installation is complete.
This will install EventLog Analyzer on the respective machine.
Uninstalling EventLog Analyzer
Windows:
1. Navigate to the Program folder in which EventLog Analyzer has been installed. By
default, this is Start > Programs > ManageEngine EventLog Analyzer 6 .
2. Select the option Uninstall EventLog Analyzer.
3. You will be asked to confirm your choice, after which EventLog Analyzer is
uninstalled.
Linux:
1. Navigate to the <EventLog Analyzer Home>/server/_uninst directory.
2. Execute the command ./uninstaller.bin
3. You will be asked to confirm your choice, after which EventLog Analyzer is
uninstalled.
At the end of uninstallation you will be taken to the Uninstallation Feedback
Form where you can provide reasons for your product uninstallation. This would
help us improve this product.
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Troubleshooting Tips - EventLog Analyzer
Distributed Edition Managed Server
For the latest Troubleshooting Tips on EventLog Analyzer, visit the Troubleshooting Tips
on the website or the public user forums.
For any other issues, please contact EventLog Analyzer Technical Support.
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Ask ME
Using Ask ME
The Ask ME tab offers a quick way to see just the reports that you need, without having
to create a new report profile, or drilling down through the pre-defined reports.
Ask ME enables managers and other non-technical staff to answer simple but critical
questions about important network events that are of greater importance.
The Ask ME tab shows a series of questions. In Step 1, select the area of interest login/logoff, users, alerts, etc. If you are not sure, leave it to the default All Questions
option.
In Step 2, select the appropriate question for which you need an answer. Then click on
Get the Answer.
The report corresponding to the question selected is now generated and displayed.
If you want more questions to come up in the Ask ME tab, click the Tell us here link. In
the form that opens up, enter the question and describe it shortly. Once you are done,
click Send.
The EventLog Analyzer Technical Support team will analyze your question, and if found
valid, will include it in upcoming releases of EventLog Analyzer.
With the enhancement of this feature, you can add the custom questions dynamically
under this tab. Select the custom question you have added and click Get the Answer.
The report corresponding to the custom question will be generated and displayed.
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Adding Custom Questions in Ask ME
The Ask ME tab offers a quick way to see just the reports that you need, without having
to create a new report profile, or drilling down through the pre-defined reports.
With the enhancement of this feature, you can add the custom questions dynamically
under this tab.
Follow the procedure given below to add custom questions in the Ask ME tab.
1. To add a new question, first create a custom report which you want to use as
answer (report) for this new question.
2. Open the AskMe.xml file located in the <EventLog Analyzer
Home>/server/default/conf directory.
a. Append a new "Question" and "link" tag in the file. Enter your question in the
"Question" tag and enter the URL of the custom report you have created in
the "link" tag.
b. To get the URL of the custom report:
i. Select the custom report in the Web Client UI.
ii. Copy the URL shown in the Address Bar of the browser.
iii. Cut the initial part of the URL "http://<ELA server host:port>/event/" and
copy it in the "link" tag. Replace all the '&' symbol with '&amp;' in the
copied "link" tag.
Example entry for "Question" and "link" tags are given below:
<Question>How many times objects and folders are accessed in the hosts
added?</Question>
<link>index2.do?url=topreport_details&amp;RBBNAME=Compliance_ObjectAcc
ess&amp;tab=askCherry&amp;rtype=toprep&amp;TC=10</link>
c. Save the file
Refresh the Web Client Ask ME tab. You will see the new question added is lised at the
bottom of the list.
Select the custom question you have added and click Get the Answer. The report
corresponding to the custom question will be displayed.
Ensure that you add the new questions after the existing questions. Do not
disturb the existing 17 questions.
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Contacting Technical Support
The Support tab gives you a wide range of options to contact the Technical Support
team in case you run into any problems.
Link
Request Technical
Support
Create Support
Information File
[SIF]
Description
Click this link to submit a form from the EventLog Analyzer website,
with a detailed description of the problem that you encountered
Click this link to create a ZIP file containing all the server logs that
the Technical Support team will need, to analyze your problem. You
can then send this ZIP file to [email protected]
or upload the ZIP file to our ftp server by clicking on Upload to FTP
Server, in the pop-up window provide your E-Mail id and browse for
the zipped SIF file and then press Upload.
Reset LogCollector Is used for running EventLog Analyzer in the debug mode. Please
contact [email protected] before invoking Reset
LogCollector.
Troubleshooting
Click this link to see the common problems typically encountered by
Tips
users, and ways to solve them
Need a Feature
Click this link to submit a feature request from the EventLog Analyzer
website
Log Level Setting Click this link to set the granualarity level of server logs to be stored
in the log files
Toll-free Number Call the toll-free number +1 888 720 9500 to talk to the EventLog
Analyzer Technical Support team directly
User Forums
Click this link to go to the EventLog Analyzer user forum. Here you
can discuss with other EventLog Analyzer users and understand how
EventLog Analyzer is being used across different environments
Join Meeting
Click this link to join a meeting with EventLog Analyzer team if it is in
progress and if you have a invitation with Meeting Key or Meeting
Number or register for a future meeting. There will be two meeting
services available viz., ZOHO Meeting and Webex
Feedback
At any time, you can click the Feedback link in the top pane, to send
any issues or comments to the EventLog Analyzer Technical Support
team.
The Support tab also displays the latest announcements and discussions in the EventLog
Analyzer user forum
Procedure to resolve EventLog Analyzer issue with EventLog Analyzer support
Best in the industry technical support and other informal means to get EventLog
Analyzer issues resolved.
Adopt the following ways progressively.
Knowledge Base & Community
•
Go through the FAQ
•
Look out in the trouble shooting tips
•
Browse through the EventLog Analyzer forum
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Best in the industry technical support
•
•
•
Send email to [email protected]
Call toll free telephone number (+1-888-720-9500)
Ask for a meeting (Zoho Meeting) – web conference
Procedure to create a Support Information File (SIF) and send the SIF to
EventLog Analyzer support
We would recommend the user to create a Support Information File (SIF) and send
the SIF to [email protected] The SIF will help us to analyze the
issue you have come across and propose a solution.
The instructions for creating the SIF is as follows:
•
•
•
•
•
Login to the Web-client and click the Support tab.
Click the Create Support Information File link show in that page.
Wait for 30-40 Secs and again click the Support tab.
Now you will find new links Download and Upload to FTPServer.
You can either download the SIF by clicking on the Download link and then send
the downloaded SIF to [email protected] or click the Upload
to FTPServer and provide the details asked and upload the file.
Procedure to create SIF and send the file to ZOHO Corp., if the EventLog
Analyzer server or web client is not working
If you are unable to create a SIF from the web client UI, you can zip the files under 'log'
folder, which is located in <EventLog Analyzer Home>\server\default\log (default path)
and send the zip file by upload it in the following ftp link:
http://bonitas.zohocorp.com/upload/[email protected]
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Reset Log Collector
The Reset LogCollector is used for troubleshooting EventLog Analyzer. This provision is
used for running EventLog Analyzer in the debug mode.
Please contact [email protected] before invoking Reset
LogCollector.
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Log Level Setting
The Log Level Setting is used for setting the granualarity level of EventLog Analyzer
server logs. The logs will form part of the Support Information File (SIF) generated for
sending to ZOHO Corp. These logs will be used for debugging EventLog Analyzer server
issues. The procedure to set the log levels is given below:
In the Set Logger Level screen,
1. Select the Server Log Filter Settings (values from 2 to 5) from the combo box.
2. Select the Level of Log data to be stored from the combo box. The values
available are:
a. ALL
b. FINEST
c. FINER
d. FINE
e. CONFIG
f. INFO
g. WARNING
h. SEVERE
i. OFF
3. Select the Logger Name from the list. The loggers available are given below. For
each available logger or set of loogeres, you can set the log filter level and log
level independently.
4. Click Save Settings button to save the log level settings. Setting completion
message with details appears on top of the screen. Click Cancel button to cancel
the log level setting action
The loggers available are given below:
1. com.adventnet.la
2. com.adventnet.la.RSDatasetModel
3. com.adventnet.la.DepartmentUtil
4. com.adventnet.la.DefaultDataFormatter
5. com.adventnet.la.GLinkGenerator
6. com.adventnet.la.HtmlTimePack
7. com.adventnet.la.RunQuery
8. com.adventnet.la.SQLConstructor
9. com.adventnet.la.SyslogQueryHandlerImpl
10. com.adventnet.la.TableDatasetModel
11. com.adventnet.la.GraphTag
12. com.adventnet.la.ReportDS
13. com.adventnet.la.QueryHandlerImpl
14. com.adventnet.la.DefaultToolTipGenerator
15. com.adventnet.la.store.DBHashMap
16. com.adventnet.la.TableTag
17. com.adventnet.la.webclient.SupportAction
18. com.adventnet.la.webclient.ScheduleUtil
19. com.adventnet.la.SQLGenerator
20. com.adventnet.la.LaUtil
21. com.adventnet.la.util.MetaTableCache
22. com.adventnet.la.util.DNSResolverThread
23. com.adventnet.la.util.SimulateRecords
24. com.adventnet.la.util.ResourceCheckerUtil
25. com.adventnet.la.util.dm.DMConfigurationPopulator
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26. com.adventnet.la.util.dm.DMTask
27. com.adventnet.la.util.dm.ErrHostProcessHandler
28. com.adventnet.la.util.dm.DMPreProcessHandler
29. com.adventnet.la.util.dm.TblMgmtTask
30. com.adventnet.la.util.dm.ExceptionCreator
31. com.adventnet.la.util.dm.MssqlProcessHandler
32. com.adventnet.la.util.dm.SiblingPreProcessor
33. com.adventnet.la.util.dm.DMProcessor
34. com.adventnet.la.util.dm.MetaTableCacheProcessor
35. com.adventnet.la.util.dm.DMContext
36. com.adventnet.la.util.dm.DMTaskGroup
37. com.adventnet.la.util.dm.AppPreProcessor
38. com.adventnet.la.util.dm.DataManagement
39. com.adventnet.la.util.dm.DMTaskGroupConfig
40. com.adventnet.la.util.dm.DMProcessHandler
41. com.adventnet.la.util.FixedHashMap
42. com.adventnet.la.util.QueryUtil
43. com.adventnet.la.util.TransactionHandler
44. com.adventnet.la.ReportTask
45. com.adventnet.la.ReportExporter
46. com.adventnet.la.ExportCleanup
47. com.adventnet.la.SupportZipUtil
48. com.adventnet.la.ReportUtil
49. com.adventnet.sa.webclient.AddScheduleActionSa
50. com.adventnet.sa.webclient.ViewReport
51. com.adventnet.sa.webclient.util.SaUtil
52. com.adventnet.sa.webclient.EditFilterAction
53. com.adventnet.sa.util.dm.LuceneIndexProcessor
54. com.adventnet.sa.SyslogReportTask
55. com.adventnet.sa.server.DomainDiscovery
56. com.adventnet.sa.server.imp.ImportDMCrunch
57. com.adventnet.sa.server.imp.ImportAppLogManager
58. com.adventnet.sa.server.imp.ImportSysEvtLogManager
59. com.adventnet.sa.server.imp.FTPUtil
60. com.adventnet.sa.server.imp.ImportAppLogTask
61. com.adventnet.sa.server.imp.ImportLogManager
62. com.adventnet.sa.server.alert.MailAlert
63. com.adventnet.sa.server.parser.RecordWriter
64. com.adventnet.sa.server.parser.DbUtil
65. com.adventnet.sa.server.ELSInitializer
66. com.adventnet.sa.server.EAService
67. com.adventnet.logsearch.search.BatchSearch
68. com.adventnet.logsearch.index.api.ArchiveIndex
69. com.adventnet.logsearch.index.api.LogIndexingAPI
70. com.adventnet.logsearch.index.util.DBUtil
ZOHO Corp.
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