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1 of 105 pages
"The SuperManager" is a copyrighted work.
Copyright ©2004 licensed to SuperWare, LLC
All rights reserved. Any redistribution or reproduction
of software or materials herein is strictly prohibited.
Published 29 Mar 2014
2 of 105 pages
Table of Contents
Table of Contents ....................................................................................................................................................... 3
1.0 Introduction ........................................................................................................................................................... 7
2.0 Quick Start ............................................................................................................................................................ 8
3.0 Tips and Tricks ..................................................................................................................................................... 9
4.0 Requirements and Installation ............................................................................................................................ 10
4.1. Requirements .............................................................................................................................................. 10
4.1.a Minimum .......................................................................................................................................... 10
4.1.b Recommended ................................................................................................................................ 10
4.2. Installation.................................................................................................................................................... 10
5.0 The SuperManager Dialog Windows .................................................................................................................. 11
5.1. Admin Dialog Window ................................................................................................................................. 11
5.2. Orders Dialog Window ................................................................................................................................. 12
5.3. Products Dialog Window ............................................................................................................................. 13
5.4. Store Settings Dialog Window ..................................................................................................................... 14
5.5. Program Settings Dialog Window ................................................................................................................ 14
6.0 Program Settings / Setup ................................................................................................................................... 15
6.1. Preferences ................................................................................................................................................. 15
6.2. Automation................................................................................................................................................... 17
6.3. Database ..................................................................................................................................................... 18
6.4. Export Formats ............................................................................................................................................ 19
6.5. Import Formats ............................................................................................................................................ 20
6.6. XML Exchange Formats .............................................................................................................................. 22
6.6.a Dazzle/Endicia................................................................................................................................. 23
6.6.b QuickBooks ..................................................................................................................................... 24
6.6.c WorldShip ........................................................................................................................................ 27
7.0 Store Settings / Setup ......................................................................................................................................... 28
7.1. Store / Company Profile .............................................................................................................................. 28
7.2. Login / Security Information ......................................................................................................................... 29
7.3. Email Settings .............................................................................................................................................. 30
7.4. Email Templates .......................................................................................................................................... 32
7.5. Tax Rates .................................................................................................................................................... 34
7.6. Order Processing Automation ..................................................................................................................... 36
7.7. Custom Fields .............................................................................................................................................. 38
7.7.a Shipping Methods............................................................................................................................ 38
7.7.b Pay Methods ................................................................................................................................... 40
7.7.c Order Types .................................................................................................................................... 40
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7.7.d
7.7.e
Carriers ............................................................................................................................................ 40
Packaging Types ............................................................................................................................. 40
7.8. Accounting Export ....................................................................................................................................... 41
7.9. Report Templates for Invoices and Reports ................................................................................................ 46
7.9.a Creating Invoice Templates ............................................................................................................ 48
8.0 Order Management ............................................................................................................................................ 49
8.1. Modifying Orders ......................................................................................................................................... 52
8.1.a Add, Delete, or Modify Order Items................................................................................................. 54
8.1.b Add, Delete or Modify Shipments.................................................................................................... 56
8.1.c Charging and Crediting Credit Cards .............................................................................................. 56
8.2. Moving Orders from Open to Closed ........................................................................................................... 57
8.2.a Getting Orders to Charged/Paid Status .......................................................................................... 57
9.0 Products.............................................................................................................................................................. 60
9.1. The Products Dialog .................................................................................................................................... 60
9.2. The Product Details Dialog .......................................................................................................................... 61
10.0 Merchant Batch Management .......................................................................................................................... 63
10.1.
Looking at Batch Details ..................................................................................................................... 63
10.2.
Accounting Export ............................................................................................................................... 64
11.0 Interfacing with Other Programs ....................................................................................................................... 65
11.1.
QuickBooks ......................................................................................................................................... 65
11.1.a
Setting up your QuickBooks file for use with The SuperManager ............................................... 65
11.1.b
Setup for Exporting to QuickBooks.............................................................................................. 65
11.1.c
Product Item Names .................................................................................................................... 65
11.1.d
Exporting Orders to QuickBooks ................................................................................................. 67
11.2.
QuickBooks Point of Sale ................................................................................................................... 68
11.2.a
Setup for Exporting to QuickBooks POS ..................................................................................... 68
11.2.b
Using the QuickBooks POS Export ............................................................................................. 69
11.3.
Dazzle ................................................................................................................................................. 69
11.3.a
Preparing Dazzle for use with The SuperManager ..................................................................... 69
11.3.b
Setup for Exporting to Dazzle ...................................................................................................... 70
11.3.c
Using the Dazzle XML interface .................................................................................................. 70
11.3.d
Text Export to DAZzle / Endicia ................................................................................................... 71
11.3.e
Text Import from DAZzle / Endicia............................................................................................... 72
11.4.
UPS WorldShip ................................................................................................................................... 73
11.4.a
Using the UPS WorldShip Interface ............................................................................................ 73
11.4.b
Connecting to UPS WorldShip Via an ODBC Connection .......................................................... 74
11.4.c
Text Import from UPS WorldShip ................................................................................................ 79
11.5.
FedEx Ship Manager .......................................................................................................................... 79
11.5.a
Setup FedEx Ship Manager Connection ..................................................................................... 79
11.5.b
Exporting to FedEx ...................................................................................................................... 88
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12.0 Appendix ........................................................................................................................................................... 90
12.1.
The SuperManager Variable List ........................................................................................................ 90
12.1.a
Company and General Information ............................................................................................. 90
12.1.b
Order Information......................................................................................................................... 90
12.1.c
Product Information ..................................................................................................................... 96
12.1.d
Merchant Batch Information ........................................................................................................ 97
12.1.e
Supplier Information..................................................................................................................... 98
12.1.f
Purchase Order Information ........................................................................................................ 99
12.1.g
Summary Report Variables ....................................................................................................... 100
12.1.h
Date format descriptors ............................................................................................................. 101
12.2.
Status Icons ...................................................................................................................................... 101
13.0 Index ............................................................................................................................................................... 103
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1.0 Introduction
Dear Store Owner,
Thank you for your purchase of The SuperManager. Our intention at SuperWare, LLC is to provide you with
quality software and tools to improve your business, allowing you to focus your efforts on promoting and
expanding your business. We hope you are satisfied with your purchase and that you will find this piece of
software useful in your daily store management.
Please feel free to contact us via e-mail at [email protected]
More information can be found on our website at http://www.thesupermanager.com.
Thanks and good luck!
David Johns
President
SuperWare, LLC
E-mail Contacts:
Technical Support
Sales
[email protected]
[email protected]
Instant Message Contacts:
AOL Instant Messenger
Yahoo! Messenger
MSN Messenger
Web based support and help:
The SuperManager User’s Manual
The SuperManager Forum
The SuperManager Website FAQ
Phone:
username = “thesupermanager”
username = “thesupermanager”
username = “thesupermanager”
http://www.thesupermanager.com/sm_usersmanual.pdf
http://www.thesupermanager.com/forum
http://www.thesupermanager.com/forum/index.php/board,6.0.html
(909) 248-4860
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2.0 Quick Start
This is a quick start method to begin using The SuperManager immediately; to download, print and charge orders.
You will want to read this manual thoroughly to take full advantage of the many options offered with The
SuperManager.
1. To begin using The SuperManager, install the software by running “SuperManager.msi” and
then follow the prompts.
2. Next, open the "Store Settings" dialog by selecting "View", then "Store Settings…" from the
menu to input all your Store Information and critical login information. Login information is
required to retrieve and send data to Yahoo!.
3. Next, download orders by clicking menu "View", then "Orders". Once you are in the Orders
Screen, press the “Get New Orders” button. The first time you download orders,
SuperManager will ask you for a range of orders to download. Choose a logical starting point
for the orders you wish to track in The SuperManager. You may want to start with orders
from the current year, month, etc… Enter this order in the “From” box and the word “last” in
the “To” box and click “OK”.
4. The first time you download orders you will be prompted to download your products.
Generally it is a good idea to choose to do this, but it is not necessary. SuperManager will
add products to your product list as orders containing them are downloaded, however, it will
only compile a complete list of possible product options if the product list is downloaded.
5. To print orders, select the order(s) in the Order List and then right mouse button click and
click "Print Invoice" or press ctrl-P. Several report templates are installed with
SuperManager. These can be customized using an html editor.
6. To charge orders, select the order(s) in the Order List and then right click select "Charge"
from the drop down menu. The orders will be charged through your Yahoo! Merchant
service.
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3.0 Tips and Tricks
Here is a short list of tips and tricks that will help you make the most of The SuperManager.
1. Click the "Log Onto Yahoo! Order Manager" button to automatically log on to your Yahoo!
store manager. This step is not required before using other functions requiring
SuperManager to login to your store. It is just provided as a convenience to you in
performing other tasks in your Yahoo! Store manager.
2. Download your products before you get new orders for the first time and keep your product
database up to date by downloading products on a regular basis (see section 9.0).
3. Use The SuperManager to process all of your credit card transactions. This will ensure that
your accounting export information is correct (see section 10.1).
4. Send PayPal payment requests and reminders with the send email template function (see
section 8.0).
5. Use the send email template to send marketing emails to your customers.
6. Use the pre-defined keyboard shortcuts to speed up your processing
Key Sequence
Action
Ctrl-N
New .smg database file
Ctrl-S
Save .smg database file
Ctrl-O
Open .smg database file
Ctrl-A
Select all orders in the current list
Ctrl-P
Print default invoice for the selected orders
Alt-O
Get new orders
Alt-C
Charge selected orders
Alt-P
Download new PayPal Payments
Alt-D
XML exchange with Dazzle
Alt-E
Export the default text export format
Alt-I
Import the default text import format
Alt-Q
XML exchange with QuickBooks
Alt-B
Submit batches
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4.0 Requirements and Installation
4.1.
Requirements
4.1.a
Minimum
Internet Explorer:
Processor:
Operating System:
Memory:
5.0
486/66 MHz
Windows 98, 98SE, ME, NT4.0, 2000, or XP
16MB RAM for Windows 98 and 98SE
32MB RAM for Windows ME, NT 4.0, 2000 and XP
Internet Connection:
4.1.b
Recommended
Internet Explorer:
Processor:
6.0 or higher
Greater than 800 MHz
Operating System:
Windows XP
Memory:
128MB RAM
Internet Connection:
4.2.
28.8k modem
High speed connection (cable, DSL or LAN)
Installation
Follow these steps to install your copy of The SuperManager.
1. Have your license user name and license key on hand to enter in The SuperManager after
installation. You should have received this via email.
2. Download the installer file from the location described in the registration email that was sent
to you. Save the file to your local hard drive or open it directly after downloading.
3. Run SuperManager.msi file and follow the installation instructions.
4. When prompted, enter your license name and license key exactly as you have received it.
5. Congratulations, you are now ready to begin using The SuperManager!
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5.0 The SuperManager Dialog Windows
The SuperManager is organized into several dialog windows for viewing and managing the information of your
store.
5.1.
Admin Dialog Window
Manage your merchant batches from the Admin Dialog Window. The main features are described below.
Use the SuperFind function to search
through your batches by transaction
amount, credit card number, order
number, batch number, or batch date.
Open the Accounting Export
Dialog to export you data to your
accounting software.
Use the Get Batches and Submit
Batches buttons to download and
submit your merchant batches
from Yahoo!.
Browse through your
merchant batches here.
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5.2.
Orders Dialog Window
Manage your orders in batches from the Orders Dialog Window. You can print invoices, charge credit cards,
export to shipping software, enter weights or shipping tracking numbers, send emails based on pre-defined
templates and many other tasks.
Log on to your Yahoo! Store
manager, create a new order or
download new orders here.
Use the SuperFind function to search through
your orders by name, email, credit card,
amount, address, phone number, etc…
After selecting the orders you want
to work with, right click on one of
the selected orders to show this list
of functions.
The order status is one thing that
determines which tab(s) the order
will be displayed in.
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5.3.
Products Dialog Window
View and work with your product list in the products dialog window.
Right click in the product list
to mark products as hidden,
open them to view more
details, export them, etc…
When imported, items with
no price are automatically
hidden. Toggle this tab to
work with these items
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5.4.
Store Settings Dialog Window
This set of property pages allows you to input and edit preferences and settings specific each store database,
such as Yahoo! Passwords and usernames, email template, shipping and payment methods and so forth. Each
of the tabs in the store settings will be shown in section 7.0.
5.5.
Program Settings Dialog Window
This set of property pages allows you to change settings that remain constant among all the store databases you
may use in The SuperManager. It includes automatic download of orders, specification of which fields to save
and import and export formats. Each of the tabs in the store settings will be shown in section 6.0.
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6.0 Program Settings / Setup
Program settings are global settings used with The SuperManager and will not change when you open a new
*.smg database file (Store Database File).
6.1.
Preferences
In the Preferences dialog contains the following general application settings:
On Startup Go To
The screen SuperManager should go to each time it is started.
Manual Order Suffix
In SuperManager any orders not downloaded from your store are considered
manual orders. Having a suffix after the numerical order ID is recommended to
separate it from the downloaded orders and avoid potential duplicate IDs. You
can specify the suffix that should be applied to manual orders here.
Suppress shipment number
SuperManager creates a shipment ID for each shipment based on the order
ID. For example the first shipment for order 1000 would have the ID 1000-001.
If you would like to use the order ID alone for orders with just one shipment
check this option. By default it is unchecked so that all shipments have a
consistent pattern of ID.
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Backordered Item Treatment
SuperManager can handle funds due for backordered items in three ways:
 Nothing: Amounts due for backordered items will be considered due
even though the items have no yet been shipped.
 Subtract from Subtotal: Amounts due for backordered items will be
subtracted from the subtotal.
 Add Total Line Item: Amounts due for backordered items will be included
in the subtotal. Then in a line item below the subtotal they will be
subtracted out.
Cutoff Time for Today’s Orders
Printing Mode
SuperManager offers a separate tab for displaying today’s orders. Enter in this
setting the time at which one day stops and the next begins. This setting is
offered to allow users to enter their close of business, for example, to quickly
bring to view the orders that came in after close of business the night before.
SuperManager offers the ability to have printed reports shown in a print
preview window to see the report before printing it, printed using the standard
windows print dialog that allows the user to select which printer to print to and
number of copies, or printed directly to the default printer.
Copies
When “Print to Default Printer” is selected as the print mode you can enter a
number of copies to print.
Collate
When “Print to Default Printer” is selected as the print mode you can check this
option to have multiple copies collated.
Electronic Scale
SuperManager offers support for electronic scales. Currently only one scale is
supported. If you use a different USB electronic scale and would like to have it
considered for inclusion into SuperManager, please contact
[email protected]
Import/Export SMX
To facilitate the transfer of import and export formats we have created the
“SMX” file type. This file gives the required information to add one or more
import and/or export formats. Should you receive an SMX file from SuperWare
you can import it to your settings using the import button. Should you desire to
send a format to SuperWare or another user, you can do it using the export
button.
Save Settings Now
SuperManager automatically saves the program settings each time you exit.
For added security, however, you can save the settings at any time using this
button to assure that they will be properly saved.
Restore Default Settings
Restores all the program settings to their “factory default” values. This means
all changes made to your settings, import or export settings you have added
and xml exchange settings will be initialized to their original state.
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6.2.
Automation
The automation tab contains settings that can allow SuperManager to automatically perform certain tasks on
given intervals:
Check for new orders
SuperManager will automatically check for new orders on a given number of
minutes interval when this option is selected. When new orders arrive it will
alert you that new order(s) have been downloaded.
Verify shipping address
Check this option if you would like SuperManager to automatically verify
shipping addresses for newly imported orders. SuperManager contacts US
Postal Service databases to check the address for validity and add information
as needed to complete the address.
Verify billing address
Check this option if you would like SuperManager to automatically verify billing
addresses for newly imported orders. SuperManager contacts US Postal
Service databases to check the address for validity and add information as
needed to complete the address.
Get batches
On Order Save Prompt to
Update to Yahoo!
SuperManager will also automatically download your merchant batches from
Yahoo on a given number of days interval.
In the course of managing orders in SuperManager you may make changes to
an order that render it “Canceled”, “Fraud”, “On Hold”, etc… When this option
is set to “On Status Change” any change made to an order that results in it
having a different Yahoo! order status will prompt SuperManager to ask you
whether it should update the order in your Yahoo! Store manager. When it is
set to “Never” it will never ask this and when set to “Always” it will ask after any
change is made to the order.
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Log out of Yahoo!
6.3.
SuperManager keeps a Yahoo! Store manager instance at its disposal
whenever it is running in case it needs to interact with Yahoo!. When you visit
Yahoo!’s site it leaves cookies on your computer to allow it to remember that
you were signed in under a given username. This can cause problems for
using SuperManager on another store that requires a different username or for
logging in using a different username manually. When this option is checked
SuperManager will log out when the store is closed or SuperManager is closed
in order to not allow Yahoo! to remember the last user that was logged in.
Database
The database tab offers a few settings concerning when your database is saved and what should be saved in it:
Autosave on Close
Autosave
When this option is checked SuperManager will automatically save the file
each time it is closed. Otherwise it will ask you whether it should save the data
or not.
SuperManager will save your file for you on a given interval of minutes when
this option is selected. Otherwise you should save your file periodically to
prevent loosing data should an unexpected shutdown occur.
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Optional fields to Save
6.4.
Yahoo offers several fields which are either repeatative in nature or viewed as
not important to some users. SuperManager will save all of this data unless
the corresponding check mark is cleared for them. Generally it is best to keep
the file size of your database to a minimum and therefore if there is data that
you are not concerned about having it is recommended to remove it from the
database.
Export Formats
You can use the export formats to export your order information to other programs such as FedEx Ship Manager,
UPS OnLine WorldShip or DAZzle/Endicia, etc. Four export formats have been included as examples for you to
use. You can modify these or add others using the settings described below.
Export List
This list contains all the export definitions in your file. Select one of them to
see the settings assigned to it. Use the “Add…”, “Rename…” and “Delete…”
buttons to add a new setting, rename or delete the one selected.
Set Default
Assigns the selected export as the default export. The default export can be
automatically exported by using Alt-E. Assign the default export to the one you
will be using most often.
This Format Exports
Select the type of data exported by this export format. This can be products,
orders, shipments, batches, ranges (of orders), product variants and suppliers.
Range exports can be used as summary reports. The export values are the
summed up and exported only once, where with order exports there will be one
value exported for each order selected.
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Ship Classes
This list will be shown only for shipment exports. It contains all the ship
classes available for the shipping software you are exporting to. These ship
classes must be in the exact (sometimes cryptic) form required by the software
package. You will then be able to map your Yahoo! Ship methods to these
ship classes in the store settings. Use the “Add”, “Rename” and “Delete”
buttons to work with these classes.
Package Types
This list will be shown only for shipment exports. You can get to this list by
clicking on the “Package Types” tab above the list. It contains all the package
types available for the shipping software you are exporting to. These package
types must be the exact (sometimes cryptic) form required by the software
package. You will then be able to map your own custom names to these
package types in the store settings. Use the “Add”, “Rename” and “Delete”
buttons to work with these package types.
File Header
Check this box if the export should have a header line of static text above the
exported order, product, shipment or batch information. When this option is
checked the box below this check will become active. Enter the file header in
this box. When the “Append” option is selected, this line will only be exported
the first time the file is created.
Remember File Path
When this option is checked you will be asked for the location to export the file
only the first time, thereafter the file will be exported to the same place as
previously selected. If at some point you need to change the location the file is
exported to you can clear this box, export with this export once, then re-enable
it if so desired.
Append
When this option is selected the exported items will be added to the end of the
file. When it is not selected the file will be overwritten each time if it already
exists.
Do Not Export to PO Boxes
This option is only available for shipment exports. Certain shipping vendors do
not ship to PO boxes. This option allows you to choose not to export
shipments being sent to PO boxes. The shipments that are not exported will
be listed after the export is complete to make you aware that they were
excluded from the export.
Box at the bottom
The box is for supplying the export line(s) for each item exported. It should
contain one or several SuperManager variables (see section 12.1 for a
complete list) you would like to export and should be formatted so that it will be
compatible with the program you are exporting to. For example, you can
separate the variables with only commas:
order_id, order_date
or you can separate with commas and quotation marks:
"order_id","order_date"
or any other format required by the third party software that will be reading the
exported file.
6.5.
Import Formats
Similarly you can define on the next tab the file formats you need SuperManager to read from third party
programs.
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Import List
This list contains all the import definitions in your file. Select one of them to
see the settings assigned to it. Use the “Add…”, “Rename…” and “Delete…”
buttons to add a new setting, rename or delete the one selected.
Set Default
Assigns the selected import as the default export. The default import can be
automatically imported by using Alt-I. Assign the default export to the one you
will be using most often.
This Format Imports
Shipping Carrier
Number of header lines
Text Qualifier
Select the type of data imported by this import format. This can be products,
orders, shipments, batches, product variants and suppliers.
This option is available only for shipment imports. When files of this import
type are imported all the shipments will be set to this carrier type. If none is
selected the carrier may be input via a column in the data file or will be left
unchanged if it is not in the file format.
The number of lines at the top of the file format not intended to be interpreted
as object data. These lines will be ignored when the file is imported.
The character that surrounds text strings. Many .csv formats use quotation
marks as a text qualifier.
Remember Path
Select this option if you will always want to import the same file name. If this is
selected the first time you import with this format a file will be requested, then
subsequent times you use this import a file dialog will only appear if the
remembered file path does not exist.
Clear File After Import
Select this option if the third party program you are importing the file from
appends to the file each time you export. Each time SuperManager reads the
file it will read all the lines in the file. If a third party program just adds to the
end of the file each time SuperManager will end up importing information for all
the orders ever exported into this file multiple times.
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Delimiters
Check any Delimiters that apply. .csv files are comma delimited, thus you
would select comma as the delimiter. Other formats are space, tab or
semicolon delimited. The SuperManager also allows you to specify any other
character as a delimiter.
Box at the bottom
Enter the repeating line of the import format. This will be a list of variables
delimited by the delimiters specified. Use the variable skip_field to skip a
column of the import file. Note the following nuances about the import format:
 When importing orders if no the variable order_id is not included, the
next new manual order number will be assigned to the order.
 When importing batches the variable batch_number must be included in
the format.
 When importing shipments the variable shipment_id must be included in
the format. This id includes the order number, which must be a valid
order number in The SuperManager.
 When importing product variants a valid product_code must be provided.
6.6.
XML Exchange Formats
The XML Exchange has been included to enable you to easily exchange information with other programs such as
DAZzle/Endicia, QuickBooks, QuickBooks POS and UPS WorldShip. These will be discussed in chapter 11.0
“Interfacing with Other Programs”.
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6.6.a
Dazzle/Endicia
Export customs information for
Dazzle Insurance
The number of items that should be identified for customs declaration forms.
Dazzle only supports up to five and may crash if more are provided. Therefore
it is recommended not to export more than five. Some customs forms
templates work well with five items, while others are only designed for 3 items
or less. You can also specify to only export item information for international
orders.
Select the type of insurance you use in Dazzle. If “None” is selected no
insurance will ever be applied in Dazzle. If one of the insurance options is
selected whenever a shipment is marked as “Insured” the type of insurance
you select will be added in Dazzle. Note that selecting an insured option will
not automatically apply insurance to each package you ship.
Turn On Print Prompting
When this option is checked Dazzle will guide you through a step by step
wizard to ship each package. When it is run in this mode, however, many of
the instructions, such as template to use, package type and service type may
be ignored and tracking numbers will not be returned to SuperManager. When
this option is left unchecked all the packages you export will be directly printed
and the tracking numbers will be sent back to SuperManager.
Test Print Only
Printing of shipping labels will be run in test mode. The resulting labels will not
be usable for shipping packages.
Skip unverified addresses
Addresses that do not verify will be skipped when printing postage.
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Dazzle Import File
The XML file SuperManager should create for processing in Dazzle. If you
want to use automatic processing of packages in Dazzle this should be in the
folder Dazzle is monitoring for incoming XML files. The "DAZzle Import File" is
the path and filename of the file The SuperManager should write for DAZzle to
read. Before you input the DAZzle import path and filename, you should
specify in DAZzle the folder for DAZzle to monitor for incoming XML data:
1. Open DAZzle and then click "Postage" on the menu bar
and then click "Options".
2. Click the "Premium Service Options" tab and check the
"Monitor this directory for XML files" checkbox.
3. Input a path name (eg. "C:\Program Files\Envelope
Manager\DAZzle\xml\") and then click "OK" and then close
DAZzle.
4. Now return to The SuperManager, clear the import file box
and close the Program Settings dialog if it is open.
Reopen the Program Settings dialog and The
SuperManager will find the correct DAZzle XML path
automatically. Now try to print a test label from The
SuperManager.
6.6.b
QuickBooks
The QuickBooks settings are applied to both QuickBooks and QuickBooks POS, where applicable.
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Customer name for Batches
The customer name to be used when exporting batches. Note that any
store settings or batches variables can be used in this field. For
example you could use “todays_date”, “batch_account” or any other
variables as listed in section 12.1.
Customer name for Orders
The customer name to be used for exporting orders if the option
“Create customers for order exports” is not checked. As above you can
use any store settings or orders variables in this field. If you are
exporting orders to QuickBooks POS and are syncing your order
information with QuickBooks a good practice is to export orders with the
pay method name as the “Customer”. When you do this all the
customer information is still populated in the “Ship To” fields, the
customer reference is just placed with “MasterCard” for example. You
can achieve this by using the variable “bill_method_account” as the
customer name.
Transaction date
The date that should be assigned to transactions imported to
QuickBooks:
 Order/Batch Date: The date the order was received or batch was
sumbitted.
 Export Date: The date the order or batch was exported from
SuperManager to QuickBooks.
 Date Funds Were Received: The date the last charge was issued
for an order. For batches it is the same as the batch date.
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Use batch number as
reference number
This dictates whether the SuperManager will set the sales receipt
number of the batches it exports to the batch number. If this is checked
the batch numbers will appear as “Batch XXXXX”, where XXXXX is the
batch number with leading zeros if applicable.
Use order number as
reference number
Works similar to the setting for batch number, except the sales
receipt/invoice number will simply be the order number
Mark Receipts/Invoices to be
Printed
This option dictates whether sales receipts/invoices will be marked as
“To be printed” in QuickBooks.
Export all items with generic
name
If this option is selected all items in the sales receipts and invoices The
SuperManager creates will be linked to an item of name “Item”. If this
option is selected and the item does not exist, The SuperManager will
create it for you automatically. The descriptions and prices of the items
will still appear as they do in Yahoo! and The SuperManager. The item
reference will just be made to a single item, thereby avoiding the
creation of all the items from your Yahoo! store in your QuickBooks file.
Create products on the fly
When this option is selected items in orders that do not already exist in
QuickBooks will be automatically added when the orders requiring them
are exported.
Export items as inventoried
items
If this option is selected The SuperManager will create all items in
QuickBooks and/or QuickBooks POS as inventoried items. Be aware
when using this setting that if you create items in QuickBooks as noninventoried they can be changed to inventoried at a later time, however,
it is not possible to change inventoried items to non-inventoried items in
QuickBooks. For this reason this option defaults to exporting noninventoried items.
Create customers for order
exports
If this option is selected a new customer will be created for each order
you export. If it is not selected the customer name for each order
exported will be dictated by what you have defined in “Customer name
for Orders”.
Warn when QuickBooks
price does not match
This is added as an error checking mechanism. When you export
orders the price in the item in the order over-rides the price in
QuickBooks. When this option is selected SuperManager will give a
warning that the price does not match so you will be alerted that there is
a different price in QuickBooks that the item was sold for (which likely
indicates a different price in your Yahoo! Store).
Memo field for exported
orders
The memo line that should be added to each sales receipt/invoice
created by The SuperManager via the orders export. This may also
contain variables as demonstrated above.
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6.6.c
WorldShip
As of WorldShip 9.0 XML is available for direct printing of UPS packaging labels. The following settings dictate
how this XML is created.
UPS Account
The account number that should be debited for the shipping costs of
exported shipments.
Billing Option
The UPS Billing option to be used.
Use UPS Quantum View
WorldShip Import File
Enable Quantum View, which sends emails to shipment recipients to
inform them of a package that is on its way. Note that there are
multiple ways to inform customers of order/shipment status. WorldShip
and Dazzle both offer this, as well as Yahoo, and SuperManager itself.
You will probably want to assure that only one of these options is used
to avoid sending duplicate information to customers concerning order
status.
The path and filename to export the shipment information to. This
should likely be in the folder that WorldShip is monitoring for incoming
XML files.
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7.0 Store Settings / Setup
To begin setting up your store, click "File", then "New" in the Admin Dialog Window. Take your time to familiarize
yourself with all the different Store Settings to ensure that you will be able to use The SuperManager to its fullest
potential. After you have completed filling in the information, click "OK". Next, be sure to save your changes to
your *.smg database file by clicking "File", then "Save As" and chose a name for your *.smg database file. This
file will contain your Store Settings, Product Information and your Order information. It can be shared over a
network or it can be saved, copied or sent to a colleague to work with. The Store Settings dialog can also be
accessed at any time by clicking "View", then "Store Settings" from the Admin Dialog Window.
7.1.
Store / Company Profile
Enter your store profile/company information here. This information can be added to standard emails or to
invoices by utilizing The SuperManager variable list (see section 12.1, The SuperManager Variable List).
Company Name and Contact
Information
This information is primarily necessary for filling in company information
in email templates and reports.
Order ID Prefix
This is a non-required prefix to prepend to all order IDs from this store.
This is primarily provided to be able to distinguish orders from one store
from other stores on reports, emails and on the order list.
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7.2.
Login / Security Information
Store ID
This is the store ID assigned to your store by Yahoo!. Store IDs from
older stores are typically some variation of the store name, like
“thesupermanager”. More recently opened stores are generally in the
form “yhst-XXXXXXXXXXXXXX”, where the X’s represent a uniquely
assigned number.
Username
The username you use to sign into Yahoo small business.
Password
The password you use to sign into Yahoo small business.
Security Key
The security key you use to work in your store manager.
Important Note about Security: None of these values are ever sent to
SuperWare’s servers. SuperWare and its employees and affiliates will
have no access to your account information or store in Yahoo!. These
values are only used to communicate directly with Yahoo!. The only
information SuperManager ever sends to SuperWare servers is the
version number of the software you have installed and your license key
that was assigned and sent to you.
Email Tracking Password
The password assigned to you by Yahoo! For sending updates through
their email order status update server.
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Expire CC information after
This feature instructs SuperManager to change credit card numbers to
“EXPIRED” after the given number of days.
Important Note: Once this option has been selected and the file is
saved, the credit card numbers are no longer stored in the store
database.
Password Protect this File
with the Security Key
Allow limited access with no
security key
7.3.
This option allows you to use the security key to prohibit access to the
file.
When the protected file is open the user may choose to open the file in
limited access mode. When the file is opened in this way the
permissions specified in the box below will be given. While logged in
with limited access only the allowed permissions will be granted and the
user will be unable to change these permissions (and thereby grant
themselves access to additional features). When in limited access
mode, if the user tries to access a limited feature they will be prompted
to enter the security key. At that point the authorized user can grant
access on a one-off basis or they can press cancel to cancel the
operation.
Email Settings
Enter your Email Settings here to ensure that you will be able to send emails to customers and to send order
shipment status updates back to Yahoo!.
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Use Default Mail Client
SMTP mail server
SuperManager has two mechanisms by which it can send emails.
When you enable this option SuperManager will try to send emails
through your MAPI supporting email client. If your default mail client
does not support the MAPI protocol you will not be able to use this
option. Without this option enabled SuperManager will use its internal
email sending functions. Either way should send emails to your
customers and to Yahoo! Properly. When using the default mail client,
however, you will have a ‘sent item’ stored in your mail client if you
have your mail client set to store them.
The network address of your mail server. It is recommended to use the
server provided by your internet service provider (ISP). Although
Yahoo! And other hosting providers may offer an SMTP server for you
to use, some ISPs block mail protocol network traffic going out of their
network, which may cause problems or completely block the ability to
use such servers. The SMTP server you use does not impact the email
address the emails are sent from or the resulting email your customer
receives. For example you can send an email from server
smtp.myisp.net and still have your customers receive it as
[email protected]
Import Mail Settings
This button attempts to grab the mail settings from your Outlook
Express mail settings. If you do not have accounts set up in Outlook
Express this button will not work.
My Server Requires
Authentication
Most mail servers require authentication to avoid SPAM violations.
Check with your SMTP server administrator to find out if authentication
is necessary and if it is the username and password you need to use.
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Port
The network port number your SMTP server requires communication to
be received on. Typically this is port 25 for non-secure connections.
SuperManager does not currently support secure connection SMTP
communication. Check with your SMTP server administrator to see if
you need to communicate on a port number other than 25.
Username
The username to be used for authentication (if required).
Password
The password to be used for authentication (if required).
Send Myself a Test Email
Press this button once you have entered all the other settings to make
sure the settings are correct. SuperManager will send a test email from
the email address on the profiles page and to that same address. If
SuperManager says the email sends correctly you can monitor your
mail inbox to assure that it is received.
BCC All Emails to Myself
Sends a Blind Carbon Copy of each email sent from SuperManager to
the email address on the profiles page. This option is especially useful
if you are not using the default mail client and would like to have a
record of all emails sent in your mail client.
Note: This option applies even to order status update emails. These
are in the somewhat cryptic XML format required by the Yahoo! update
server.
Preview/Edit emails before
sending
7.4.
If you do not check this box, emails will be sent to your customers
directly based on the email template you have chosen and you will not
be able to preview or edit the emails unless you select "Preview/Edit
emails with this Template before sending" checkbox in the email
template. (See section 7.4 - Email Templates)
Email Templates
SuperManager sends emails to your customers based on templates you define in this settings page. You can
insert field variables into any of the fields of the email. See the list of field variables in Appendix 12.1- The
SuperManager Variable List.
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Email Template List
This list contains all the email templates you have defined. You can
use the “New…”, “Rename…” and “Delete” buttons to add, remove or
rename an email template.
Up/Down Buttons
The order the templates are shown on the list determines the order they
will appear on the send email menus. You can move them up or down
on this list to put the ones you use most often on the top of these
menus.
To
The email address the order should be sent to. This usually will contain
the order_email variable, but you could use other variants for example
“order_firstname order_lastname [order_email]” will print the customer’s
name in the "To" field of most email reading programs. Note that
specifying the “To” field in this way makes email templates usable for
applications other than sending emails to customers. You do not have
to send these emails to your customers at all. Create a drop ship email
template based on your drop ship supplier’s requirements and include
the items to be drop shipped in the email. You can specify the drop
ship suppliers email as the “To:” email. You can also include your email
address in the “To:” field to receive a copy. In this and the other
address fields you can add multiple addresses separated by semicolons or commas.
Cc
Any email address(es) you want to Carbon Copy.
Bcc
Any email address(es) you want to Blind Carbon Copy. Blind carbon
copied email addresses receive a copy, but the other recipients do not
know it has been sent to them.
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Subject
The subject of the email.
Tip: Best practice is to use the field variable company_name to refer to
your company. That way you can use the exact same email template
for multiple stores.
Body
Preview/Edit Emails with this
Template before Sending
Remove Duplicate Email
Addresses When Sending
Send as HTML
7.5.
The body of the email. Note that the body can contain HTML rather
than only text. Just create the template in an HTML editor, copy the
code and make sure to check the “Send as HTML” checkbox.
Enable this option to preview or edit emails before they are sent. If this
checkbox is grayed out, then you have specified in the “Email Settings”
tab to preview or edit all email templates.
Use this option if you desire that each email in the selected orders
when sending the template only receive one copy of the email. This
feature is useful for marketing emails advertising specials you are
offering, for example.
Use this option if the body contains html code or you would like the
email to be sent with text formatting. Most email reading programs will
apply a default text formatting if none is applied using html tags.
Tax Rates
Specify your Tax Rates here. You can enter zip code ranges or just specify a generic tax rule by state. You have
the option to specify a different tax rate for products and shipping.
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Tax Rate List
SuperManager can manage several tax rates. You can use the “Add…”
and “Delete…” buttons to add or remove them.
Note: No taxes will be calculated on a downloaded order unless
changes are made to it and you agree to re-calculate the taxes when it
prompts for your approval. Without such a warning appearing, taxes
will be kept at the values set by the Yahoo! Shopping cart.
Up and Down Buttons
Rates
SuperManager will only apply one tax rate to each order. It is therefore,
necessary to have the tax rates defined in order of precedence. For
example if there are specific zip codes that have a tax rate higher than
the default state tax you must have those higher on the list than the
default state tax that applies to all other zip codes in the state. The
“Up” and “Down” buttons are for ordering tax rates in this manner.
The tax rate that should be applied to products and shipping.
Apply Based On
Most states require taxes to be applied based on the shipping address.
This setting is offered for versatility.
Tax Before Discounts
Most states instruct you to base tax amounts on the post-discount total.
This settings is offered for versatility.
Name
This name is shown on the list above for convenience in working with
the various tax rates. It is also used as the tax code in QuickBooks
Point of Sale (not QuickBooks). See section 11.2 for more information
about interfacing with QuickBooks Point of Sale.
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State/Zip Code/Zip Code
Range
7.6.
These three options are available for identifying the range of application
for a tax rate. You can use any combination of them to completely
define the range of applicability. Use the “Add…”, “Edit…” and “Delete”
buttons to add applicable areas to the selected tax rate.
Order Processing Automation
Use this dialog to tell SuperManager a little bit about your process.
Order complete when status
is
This setting dictates what orders are shown in the “Open” and “Closed”
tabs on the order list.
Send Drop-ship Emails After
Downloading Orders
This is the first of several settings that have to be in place for sending
drop-ship emails for items in orders that are downloaded. After
enabling this option you have to create product variants and set the
drop-ship flag and supplier for those variants that you want to have
drop-ship emails sent for. The supplier must also have an email
template selected to use for sending drop-ship emails.
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Make manual transactions
through
If you have more than one merchant account you use with Yahoo!
specify which one should be used for your manual transactions here.
The account used for standard transactions needs to be specified in
your Yahoo! store manager. This setting will only apply to manual
transactions. If you have only one account this setting is not essential.
If you have more than one account, but not all of them show up in this
dropdown, run the “Get Batches” or “Submit Batches” function first to
initialize this data from Yahoo!. See section 10.0 to find out how to do
this.
Preferred Carrier
This is the carrier that all shipments will be initialized to when new
orders are downloaded, manual orders are created and new shipments
are added to orders. This can be changed on a shipment-to-shipment
basis, but this is the default value.
Weight Units
Yahoo! weights are unitless. The SuperManager is able to import and
export in pounds, ounces, grams or kilograms. This setting tells The
SuperManager how it should interpret the weights it receives from
Yahoo!. These will then be converted to whichever weight you request
when you import or export to another program. The SuperManager
also uses this setting to determine what weight should be assumed if
none is given and what units of weight should be displayed in on the
dialogs.
Manual Order Shipped Email
When you add tracking numbers to shipments SuperManager will ask if
you would like to send shipment information updates to your
customer(s). If you choose to do so or manually request
SuperManager to send shipping updates SuperManager will send the
status update to Yahoo! If the tracking password has been filled in. If
the tracking password is left blank or for non-Yahoo! Orders
SuperManager will send this email template to each customer.
Packaging Weight
The SuperManager helps you get a good estimate of the weights of
each shipment. By default shipment weights are calculated as the sum
of the product weights within the shipment plus this default packaging
weight. Weights can be entered individually for each shipment or by
using an electronic scale.
Declared Value
SuperManager will apply this declared value to shipments. If you enter
a dollar amount it will be applied to each shipment. If you press the
“Calculate” button SuperManager will calculate the declared value
based on the sum of the products in the shipment. You can then
change each shipment to whatever value you like in the shipment
details screen.
Default Shipments as
Insured
Track Inventory
This setting dictates whether shipments default to insured or noninsured. The value can be changed for individual shipments on the
shipment details screen.
Check this option if you want to track inventory in SuperManager. Once
enabling this option you will also need to create product variants since it
is at the product variant level that inventory is tracked. This will be
discussed in section 9.0 - Products.
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7.7.
Custom Fields
This dialog allows you to set payment and ship methods as they are set in the Yahoo! store manager, specify
order types to be assigned to manual orders created offline, and keep a set of carriers and packaging types to be
used in shipping orders. Payment and shipping methods will be added to this list as new ones are encountered in
the orders The SuperManager downloads. They will also be added when you run the “Update Products” function
described in section 9.1. Order types, carriers and packaging types are not stored in Yahoo!. They are unique to
The SuperManager.
The list will display the list of items selected in the tabs at the left. Use the “Add…” and “Delete…” buttons to add
or delete items from the list. When you delete an item The SuperManager will prompt you for a pay method, ship
method or order type to move all orders containing this method/type with. The “Modify…” button allows you to
change the name of an order type or Pay Method and give you other additional settings for some of the custom
fields as described below.
7.7.a
Shipping Methods
To accurately export your orders to your shipping software, you will need to map each of your Yahoo! shipping
methods to each carrier shipping class you will be using for that specific shipping method. To open the "Modify or
Map Shipping" dialog, first click the "Shipping Method" tab and then double click on the Yahoo! shipping method
or select the shipping method and then click the "Modify" button. After filling in these settings when you select
orders on the order list and export them using a text export format the settings from this dialog will be used to
determine how to replace the variable shipment_shipping_class.
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Name
You may change the name of the ship method here. Any changes
made here will not, however, change the settings in your Yahoo! Store
manager.
Default Packaging
The packaging to initialize shipment packaging types for orders of this
ship method with. You can then change the packaging type for each
shipment individually on the shipment details screen.
Map Carrier Shipping
Classes for Export
These are the shipment export formats you have entered using the
directions in section 6.2 and the XML Exchange formats offered natively
in SuperManager. Once you select a carrier the shipping classes
entered for this export format (again see section 6.2) will appear in the
“Ship Class for selected export” dropdown. You can specify “Do not
export with this format”. If this is selected when you select an order
containing this ship method and export it with this format, the order will
not be included in the export. If you select “None selected” the
shipment_shipping_class variable will be left blank.
Note: The XML Exchange items on this list always appear and are the
settings for XML files exported. The other items on the list are the
export formats you have defined in your program settings. If you intend
to use XML make sure you select these entries rather than the text
exports for DAZzle or WorldShip that may exist in the top of the list.
Dazzle xml layout path
This option only applies to the “XML Exchange – DAZzle/Endecia”
shipping export. You must select this item from the list above to be
able to set this setting. In it you should enter the path to the Dazzle
layout that should be used for this shipment method.
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7.7.b
Pay Methods
As mentioned above, pay methods are added from your Yahoo! Store settings when you download orders or
products. As with ship methods, their names can be changed in SuperManager, but this will not affect your
settings in your store manager.
7.7.c
Order Types
In general order types are for specifying how offline orders are received. You can include such types as fax,
phone and email to distinguish how your orders are received. By default the order type for downloaded orders is
“eStore”. This type may not be deleted, but the name may be changed if you so desire.
7.7.d
Carriers
The carrier list allows you to specify which carrier was used to ship shipments in SuperManager. Addidionally
carriers have a few additional settings that can be set/modified on the details screen below. To get to this screen
double click on the carrier you want to view/modify or select it on the list and click “Modify…”
Name
Type
Tracking URL
7.7.e
Changes the name as it will appear on the carrier list and the select box
on the shipment details screen.
Three carriers are supported for the order status update system in
Yahoo!: US Postal Service, UPS, FedEx and DHL (includes former
Airborne). When the order status update is sent the type is used to
determine which vendor Yahoo! Is informed it was shipped through.
This format will be used for tracking within the SuperManager and
sending links using the shipment_tracking_url field variable. You
should use the shipment_tracking_id or other field variables where they
belong in the url.
Packaging Types
A packaging type list is also available to declaring the packaging type used to ship shipments in SuperManager.
More particularly, this list serves primarily as a user friendly name an categorization of the often times not-souser-friendly names required by 3rd party shipping programs. For example, DAZzle uses the name
“RECTPARCEL” to represent a box. The package type list allows you to assign a user friendly name “Box” to
mean “RECTPARCEL” when a DAZzle file is exported and “UPS Box” when you export to WorldShip and so on.
You can view and change the details of the package types by double clicking on a type on the list or selecting one
and clicking “Modify…”. When you do the following details screen will appear.
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Name
Map Carrier Package Types
for Export
7.8.
Changes the name as it will appear on the package type list and the
select box on the shipment details screen.
These are the shipment export formats you have entered using the
directions in section 6.2 and the XML Exchange formats offered natively
in SuperManager. Once you select a carrier the package types entered
for this export format (again see section 6.2) will appear in the
“Package Type for selected export” dropdown. You can specify “Do not
export with this format”. If this is selected when you select an order
containing this ship method and export it with this format, the order will
not be included in the export. If you select “None selected” the
shipment_package_type variable will be left blank.
Accounting Export
Use the Accounting Export settings Dialog to specify how you would like to export your transactions to your
accounting software.
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Export Options: When you export batches or orders to accounting software the category/item names
assigned to different transaction line items will come from this dialog. You need to make sure that there
are corresponding categories or items in your accounting software to receive the category or item name
given here. For more information about exporting to accounting software see section 10.1.
Automatically Create
Variants
Undeposited Funds Account
When this option is greater than zero SuperManager will create new
variants underneath products up to the amount you enter here. This
relates to QuickBooks, but is not exclusively for interfacing with
QuickBooks. Variants store alternative product codes that can be used
to give QuickBooks or QuickBooks POS item names if they do not
match the default SuperManager item names (i.e.
product_code:variant_name). They are also, however, used for storing
inventory levels. If you are exporting to QuickBooks on a variant level
or are tracking inventory in QuickBooks you will want to set this value to
a reasonable threshold. You may have products with thousands of
options that you do not intend to track in the same manner and the
number you should choose should be low enough to filter out such
products.
If this account is left as “Undeposited funds” the amounts received in
each order will be deposited to undeposited funds. You can then claim
the money in this account by making a deposit in QuickBooks. If you
want money collected through your orders to deposit to some other
account you can set this account here. If this account is a sub-account
you will need to give the full name of the account by in the form
“<Parent Account> : <Sub-account>”.
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Accounts Receivable
Account
The name of your accounts receivable account as described above. If
this account is a sub-account you will need to give the full name of the
account by in the form “<Parent Account> : <Sub-account>”.
Cost of Goods Sold Account
The name of your cost of goods sold account as described above. If
this account is a sub-account you will need to give the full name of the
account by in the form “<Parent Account> : <Sub-account>”.
Inventory Asset Account
The name of your inventory asset account as described above. If this
account is a sub-account you will need to give the full name of the
account by in the form “<Parent Account> : <Sub-account>”.
Taxable Sales Account/Item
Nontaxable Sales
Account/Item
Shipping Item
The name of your taxable sales account as described above. If this
account is a sub-account you will need to give the full name of the
account by in the form “<Parent Account> : <Sub-account>”. This
setting is also used as the item name for the sum of your taxable sales
for batches exported from The SuperManager. If this item does not
exist in QuickBooks it will be created.
The name of your nontaxable sales account as described above. If this
account is a sub-account you will need to give the full name of the
account by in the form “<Parent Account> : <Sub-account>”. This
setting is also used as the item name for the sum of your nontaxable
sales for batches exported from The SuperManager. If this item does
not exist in QuickBooks it will be created.
The name of the item to be used for shipping fees collected from your
customers. If this item does not exist it will be created.
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Tax Item
QuickBooks: The name of the item to be used for sales taxes collected
from your customers. If this item does not exist in QuickBooks it will be
created.
QuickBooks POS: This field must contain the name of the “Tax
Location” SuperManager should use. To determine the proper name of
your tax location in POS go to “Edit” | “Preferences” | “Company” from
the main menu. A screen similar to the one shown below should
appear
In this example “Sales Tax” is the name of the tax location. Your
settings may have several tax locations setup. SuperManager is only
able to work with one tax location for doing all of its exports. You may
need to create a new location just for exporting orders from The
SuperManager. Underneath this tax location in POS you need to have
one “Tax Code” for non-taxable items (for example those that are
purchased by out of state customers) and one for each tax rate that you
have defined in The SuperManager. This will be further discussed
later.
Tax Reference Item
The name of the item to be linked to each sales receipt/invoice as the
“Tax” field. If this item does not exist in QuickBooks it will be created.
Gift Wrap Item
The name of the item to be used for gift wrap fees collected from your
customers. If this item does not exist in QuickBooks it will be created.
Discount Item
The name of the item to be used for discounts given to your customers.
If this item does not exist in QuickBooks it will be created.
Adjustment Item
The name of the item to be used for adjustments made to order totals.
If this item does not exist in QuickBooks it will be created.
Coupon Item
The name of the item to be used for coupons applied to orders. If this
item does not exist in QuickBooks it will be created.
Gift Certificate Item
The name of the item to be used for gift certificates applied to orders. If
this item does not exist in QuickBooks it will be created.
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Credit Item
The name of the item to be used for credits applied to orders. If this
item does not exist in QuickBooks it will be created.
Fees Item
The name of the item to be used for merchant fees subtracted from
batches. If this item does not exist in QuickBooks it will be created.
Taxable Tax Code
QuickBooks: The 3 letter code for taxable line items. If this tax code
does not exist in QuickBooks it will be created for you.
QuickBooks POS: This is the name of the “Tax Code” that should be
applied when sales tax is due on an item or order.
Nontaxable Tax Code
QuickBooks: The 3 letter code for nontaxable line items. If this tax
code does not exist in QuickBooks it will be created for you.
QuickBooks POS: This is the name of the “Tax Code” that should be
applied when no sales tax is due on an item or order.
Shipping is Taxable
Export Orders As
Determines whether shipping costs will be marked with a taxable or
nontaxable tax code.
Allows you to set whether orders will be exported as sales receipts or
invoices in QuickBooks
QuickBooks File Path
The full path of your QuickBooks file. If this field is left blank you will
need to have QuickBooks open with the proper file loaded to export
information. WARNING: If the field is blank and you have QuickBooks
open to another store when you export objects they will be created in
the file that you have open. This field can be left blank.
QuickBooks Class
The class to be associated with each order exported to QuickBooks.
This field can be left blank. May contain any of the store settings
variables or order variables when exporting orders and batch variables
when exporting batches.
QuickBooks Sales Rep
Initials
QuickBooks POS Server:
QuickBooks POS Company:
Lookup POS Items Using:
The initials of the sales rep to be associated with each order exported
to QuickBooks. This field can be left blank. May contain any of the
store settings variables or order variables when exporting orders and
batch variables when exporting batches.
The network name of the machine on which the POS server is running.
This should match the settings you had to enter to your client
workstations if you are running POS on a network with more than one
workstation.
The name of the “company data” you want to connect to. This name
should appear before “ – QuickBooks Point of Sale….” On the title bar
of POS when you have it open.
SuperManager can lookup items by Item Number, ALU, Desciption1,
Description2 and SKU fields in POS. Set this option to the field that you
would like to use to link your Yahoo! products with POS.
Account Settings: Separate account settings are stored for Orders and Cash Transactions exports and
for each account. When exporting individual orders as Sales Receipts or Invoices into QuickBooks the
“Order and Cash Transactions” settings are the only ones that will be used. When exporting batches
you can apply different settings to each individual merchant account and a separate set for transactions
made outside of your Yahoo merchant accounts.
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Combine MasterCard and
Visa:
If your merchant account bank combines amounts received from
MasterCard and Visa you should check this box. It will create a single
line item on the sales receipt for each batch for MasterCard and Visa
funds. This will make reconciliation easier.
Do no export this pay
method in this account:
Any amounts received from this pay method will be ignored when
creating the batch. Should a payment using this pay method be found
in a batch it will be lumped into an “Unknown Payments” line item.
Item/Category Name:
The name of the item to be used for the payments received from this
pay method. If this field is left blank, SuperManager will use the name
of the pay method for the item name, but will give a warning message
each time it uses it.
Deduct Transactions Fees
from Payment Amount:
7.9.
(Used for Batch Exports Only) If your merchant bank deducts fees
directly from your batch deposits you can use these settings to match
the fees your bank deducts. You can enter a per-transaction fee and/or
a percentage fee to be deducted. These fees will be deducts using the
“Fees Item” as discussed above.
Report Templates for Invoices and Reports
Use this store setting page to specify different invoices and summary reports. For example you can specify
templates to be used for multiple invoices (default, gift, purchase order, backorder, etc) and summary reports
(pick list, order summary, etc) to use with The SuperManager. The invoice and summary report template you set
as default will be used in the Order List Popup menu function “Print Invoice” and “Print Summary”. The default
invoice will also be used when you press ctrl-P.
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Report List
Type
This list contains all the report templates defined in your store settings.
Several reports are copied to the C:\Program Files\SuperManager
directory when you install SuperManager. By default, if these files still
exist they will be added to new store databases. You can use the “Add”
and “Delete” buttons to add new report templates or delete existing
ones. Press the “Browse…” button to select the file using the windows
file picker. Double click on an entry to manually edit the path of the
template. Paths are stored relative to the smg file by default, but you
can also specify an absolute path when you manually edit the path in
this manner. Click, then pause for one second, then click again on the
name of a report to rename the report.
The type of the report the selected template is. The following report
types are available:
 Invoice – For creating reports one per each order. Typically
these will be used for invoices/sales receipts.
 Summary – For summarizing order data. When this type is
selected total numbers of items ordered, sum of funds collected,
etc… are reported rather than individual data for each order.
 Range – For line iteming order data. One line will be exported for
each order. Typically these will be used for giving register type
reports of funds received.
 Packing Slip – For creating reports one per each shipment.
Typically these will be used for packing slips.
 Purchase Order – For creating purchase orders.
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Set as Default
Sets the report as the default report of all reports of the same type.
There may only be one default report of each type. The default report
is used when you select to print the “Default <type>” from print menus.
Autoprint for New Orders
When this option is checked, the selected order will be printed for each
new order/set of orders when orders are downloaded.
7.9.a
Creating Invoice Templates
The SuperManager uses html templates to create reports. You can create such files in one of many readily
available html editors. Recommended editors include Microsoft® Expression Web®, Microsoft® FrontPage® and
many others. Use the html editor to create the overall layout of the report. Use the variable list in Appendix A
when making your invoice templates. The SuperManager will replace the variables you have included in your
invoice template with the specific order information. Several generic and sample templates are included for your
reference and we can help you create custom report templates (see http://www.thesupermanager.com for
details). A few simple rules will help you in generating successful reports:
Invoice Reports, Packing
Slips and Purchase Orders
 A “.pagebreak” style class must be defined for generating a
pagebreak between orders. See the sample templates for the
exact format of this class. SuperManager will automatically add
a pagebreak in between orders using this class.
 “item_”, “backordered_item_”, “shipment_” and “total_” field
variables must be found within a TR element. When one of these
variables is encounted SuperManager will traverse up the HTML
code until it finds the <TR> tag, then down the HTML until it finds
a </TR> tag. It will then create a row for each item, backordered
item, shipment or total respectively. Do not include these field
variables outside of a TR element or where you do not want them
to be handled in this manner.
 Recommendation: It is recommended, but not required to use
THEAD and TFOOT elements using the style table-group-header
and table-group-footer respectively to create repeating headers
and footers at the top and bottom of the items, shipments and
totals tables.
Summary Reports
 Note that not all variables are available to summary reports.
Please notify us on the user forum if additional variables are
required.
The use of html-based templates makes it easy to create reports that look how you want and contain the
necessary information. They also allow for greater customization using java or other script functions for
displaying data only under certain conditions, changing formatting or other advanced functions. Examples of such
customization are available to use as guides. Contact us at [email protected] for more information.
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8.0 Order Management
To Download Orders, change to the Orders Dialog Window by clicking "View", then "Orders" from the main menu.
Next, click "Actions", then "Get New Orders" or click the "Get New Orders" button. When you download orders for
the first time, you will be prompted to provide the first order number you would like to download. It is
recommended to download your product database before downloading any orders (see section 9.0, Products).
The SuperManager will then begin to download all orders beginning with the first order number you have provided
and ending with the latest order. Subsequent times you use the “Get New Orders” function the orders available
that are not in your database will be downloaded. You may also download a specific range of orders by clicking
"Actions", then "Get Orders…". You will then be prompted to provide a range of orders you would like to
download.
You can also import an XML file of orders by choosing “File” → “Import” → “Yahoo!” → “Orders XML” from the
menu. This option may be used to import orders that were saved in XML format from the Yahoo! store manager.
Take your time to familiarize yourself with the Order Dialog Window.
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When you click “Log Onto Yahoo! Store Manager” an internet explorer window will be opened that is already
logged into your Yahoo! Store manager.
The main order list gives a lot of information about your orders. The status icons (see section 12.2) next to the
order numbers in the Order List give an indication of the order status. A “*” may appear to some or all of the
orders on your list. This means that they have not been viewed in the order details dialog or edited in any way
since having been downloaded from Yahoo!.
The order list is organized into tabs to make it easier to focus on a specific set of orders you are working on. The
“Today” tab will show only orders from today. The “Open” tab will show orders that do not meet the criteria set up
in section 7.6. The “Closed” tab shows orders that do meet this criteria. “Manual” shows all order created in The
SuperManager, rather than being downloaded from Yahoo!. “All” shows all orders. “SuperFilter” gives you the
chance to filter your orders by specific criteria and “Find” shows the results of your most recent “SuperFind”.
Use “SuperFind” to find orders by name, words in the address, credit card number, items or other fields. Enter
the word(s) to search for a click “SuperFind”. The order list will automatically switch to the “Find” tab and will
display all the orders returned by your search. When you search for multiple words an AND search is performed.
When you click on the “SuperFilter” tab another set of selection boxes appears. In the first one define what field
to filter your orders over. Once you select a filter means to enter the filtering criteria will show up. For example if
you filter by date, two date pickers will appear to choose the starting and ending date to filter to. If you filter by
Pay Method a dropdown menu will appear in which you can select the payment method to filter to. When you
filter by Ship to or Bill to state an edit box will appear in which you can enter the state to filter to. The state can be
entered as the complete state name or the postal two character code. After entering the details of your filter click
“Go!” to perform the filter. You can filter over multiple fields by selecting a second filter and clicking “Go!” then
choosing “From Current List” on the drop-down box that will appear.
By right-clicking in the Order List you will have a wide range of functions to use to manage your orders.
“Open”
“New”
“Delete”
“Charge”
“Print Invoice”
“Print Summary”
“Enter Weights”
“Enter Tracking IDs”
“Update from Yahoo!”
“Get Order Status from Yahoo!”
Opens the order details screen to view all the order information stored in The
SuperManager.
Creates a new (offline) order
Deletes the selected order(s) after prompting for confirmation
Charges the credit card on file with Yahoo! for the selected order(s) by the total
amount due for the order. This is equivalent to charging the order by clicking the
“Sale” button on the view order page of the Yahoo! store manager.
Prints or previews the selected order(s) invoice using the default invoice template.
See section 0 for more details.
Prints or previews the default summary template for the selected order(s).
Cycles through the shipments of the order(s) selected allowing you to update the
weight for each one. For information about how the weight is initially calculated in
The SuperManager see section 8.1.a.
Cycles through the shipments of the order(s) selected allowing you to update the
carrier and tracking information for each one.
Downloads changes made to the order outside of the SuperManager from Yahoo!
Note that the changes available for update are limited to the things stored in the
Yahoo! xml format. This does not include shipping information, manual
transactions and status.
Downloads the status as set in Yahoo! and the shipping information available in
the Yahoo! store manager.
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“Update Shipment Status”
“Update to Yahoo!”
Send the shipment information for the selected order(s) to Yahoo! using their xml
email-based method. Note that shipment information sent in this manner typically
takes up to 20 minutes to be assimilated into the Yahoo! server. If your store is
setup for it, this will also trigger an email to be sent to the customer indicating that
the shipment has been sent.
Updates the Yahoo! store manager with any changes made to the selected
order(s) in The SuperManager.
“Status”
Change the status of the selected orders to the status selected from the submenu.
“Send Email”
When you roll over this item a submenu will appear containing the “Blank” and all
the email templates you have set up as explained in section 7.4. When you select
“Blank” an email will be created and addressed in your default email client for each
of the selected order(s). When you select a template name an email will be
generated for each of the selected order(s). According to your store settings
template emails will either be loading into a dialog for you to further edit or
automatically sent.
“Export”
“XML Exchange”
When you roll over this item a submenu will appear containing a few standard
formats exported by The SuperManager and all the custom export formats you
have created according to section 6.2. When you select a format the selected
order(s) will be exported in this format.
Brings up a submenu of programs currently supported for automatic interchange
with The SuperManager. Currently DAZzle/Endecia, QuickBooks and QuickBooks
POS are supported.
“Select/Deselect All”
Selects all orders in the current list.
“Mark Read/Unread”
Toggles whether a “*” is shown next to the select order(s).
By choosing “Actions” from the main menu other functions are available
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“Get New Orders” runs the same function as when you click the button on the dialog. “Get Orders…” allows you
to specify a range of orders to download as discussed above.
“Check PayPal Transactions” downloads transactions from your PayPal account if you have subscribed to the
PayPal service. Please contact [email protected] to set this up. After setting up the service this
function will get the PayPal transactions you have received and automatically add them as payment events to the
orders they are from. The SuperManager uses several different ways to try to match the PayPal transactions to
the orders from which they came. First of all it tries to match them via the order number. If the order number is
not referenced in the transaction it tries to match them using the first and last name, email address and amount.
If the SuperManager is not certain whether a transaction matches an order it will prompt for you to confirm
whether to add it to an order.
Periodically you should use the “Clear PayPal Transactions from Server” function to minimize the time it takes
The SuperManager to match transactions with the orders.
There are several ways to print invoices for orders in The SuperManager. One method is to select “Print
Invoices” as described above. Additionally you can press ctrl-P to do the same thing. These two functions,
however, only allow you to print the selected orders to the default invoice template. This is similar for the
summary reports. You can have multiple templates defined in The SuperManager to meet special needs that
some of your orders may have. To print an invoice or summary report using a different template use the "Print
Report" menu in the “Actions” menu and select the desired invoice or summary report template. See section 0 for
details on setting up and creating invoice templates and specifying to preview invoices before printing. See
section 6.1 to specify settings for automatic invoice printing when new orders are downloaded.
8.1.
Modifying Orders
To bring up the details of an order to modify or view specifics of an order use the “Open” function as show above
or double-click it to open the Order Details Dialog.
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In this window you will see all of the information stored in your order.
The toolbar at the top contains several buttons for working with your orders:
Creates a new, blank order
Creates a new order to the same customer as the current order. Address and payment information will
be copied from the current order.
Create an exact copy of the current order, except the order id. Use this for recurring orders.
Save changes made to the order. All changes you make to your orders are stored in a buffer. They are
not written back into your database until they are saved. Saving the changes here does not, however,
save them to the physical file on disk. To do that you have to use the “File”, “Save” function.
Print an invoice of this order using the default invoice template.
Scroll through your orders. The arrows with the bars jump to the first or last order, the regular arrows
jump the previous or next order. By clicking the toggling filter button to on, the orders you scroll through
will be limited to those on the order list currently in view in the orders dialog.
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Update order changes to Yahoo!
Download order changes from Yahoo!
Brings up a menu containing all your defined email templates, allowing you to send any of them to the
customer you are viewing.
In addition to the arrows on the toolbar you can use the “Order ID” dropdown to move to another order.
Use the “Order Type” field to specify how you received this order. For orders downloaded from Yahoo! this will
automatically be set to “eStore”. You cannot change the order type for downloaded orders, although you can
rename this order type as described in section 7.7. In this same section it describes how you can setup order
types to distinguish between orders received via phone, fax, in your brick and mortar store or via other avenues.
The “Order Status” shows the status just as it is displayed on the order list of the Order Dialog. It may be
changed here.
When you enter the address information in the “Ship to” and “Bill to” boxes, The SuperManager will attempt to
parse the address into the different fields. If it cannot understand the different pieces of the address or you press
the button next to the edit box a dialog will appear in which you can enter the address line by line.
The arrows in between the shipping and billing address can be used to copy one address to the other.
The “Opt Out” checkmark is to flag orders in which the customer has requested not to receive solicitous
communications from you. If you add a custom variable to your address information in Yahoo! called “Opt Out”
and the value is set to “YES” this checkmark will be checked when the order is downloaded. Once this
checkmark is selected you will be warned before sending an email to the customer.
8.1.a
Add, Delete, or Modify Order Items
You can add or delete items from an order by clicking on the “Add” and “Delete Item” buttons. You can also rightclick in the Order Item List and options to add, delete and edit items will appear. Additionally you can set an item
as "Backordered". When you toggle an item to backordered it is assumed that all of this item's quantity is
backordered.
The "Add Item" or "Modify Item" selection will open the Item Details Dialog as shown below. Here you can modify
the Price, Quantity, Tracking ID, Taxable Status or Number Backordered, and shipment number for an item.
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Prices modified here will only be changed in the specific order that you are modifying. You can search your
product database using the SuperFind function to find specific items to add to your order. You can also double
click on a product to open its details for closer inspection.
When you mark an item "Backordered", The SuperManager will automatically change the order status to
"Backordered". You can use the variable "backordered_items" to include in emails to customers a list the
backordered items. Just add the variable to an email template and The SuperManager will replace it with a list of
the backordered items for that order.
If there are options in the product you have selected to add to this order, you will be given a list of those options
and can set the values for each one. You can also add, delete, rename or modify options in the item. To rename
an option select it from the option list, then click on the name.
At the bottom of the dialog is the shipment information for the order. The shipment this item belongs to is
selected on the list. You can change the shipment by selecting a different one. You can also move items from
one shipment to another via drag and drop on main the order details dialog.
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8.1.b
Add, Delete or Modify Shipments
When you download or create a new order one shipment is added to it. You can add additional shipments to it by
clicking the add button above the shipments tree.
For example an order with one or more backordered items should have two shipments: one containing the items
that you ship right away and another containing the items on backorder that will be shipped later. Once you have
specified more than one shipment is in an order you must open each item and specify which shipment it will be
shipped with as described above. You should setup the number of shipments before you add weight information
or export to your shipping software.
Shipment information can be changed by double clicking on the shipment of interest
8.1.c
Charging and Crediting Credit Cards
Use the Authorization, Sale, Credit, Void Sale and Void Credit buttons to manage the charging and crediting of
your orders. The Void Sale and Void Credit buttons can be activated by selecting the charge or credit to void. If a
charge has already been batched, the void buttons will be unavailable. Batched transactions will have a
checkmark next to them. Once you have batched ("Submit Batches") a charge or credit, you must issue a credit
or sale respectively to "cancel" the previous transaction. Transactions are only marked batched if the batch that
contains them has been downloaded. See section 10.0 about working with batches.
You can only issue one sale or credit through the Yahoo! order manager order details page once so The
SuperManager will automatically process additional transactions through the Yahoo! store manager manual
transactions page if necessary.
When you make a transaction in The SuperManager a credit card event will be added to the card event list for
future reference.
For new orders, you can obtain an authorization first and view the AVS response and then immediately capture
the sale. You can also authorize credit cards by $0.01 to verify updated billing addresses which previously
returned a negative AVS response.
Use the security settings to limit access to the credit card authorizing, charging and crediting functions. See
section 7.2 for more information.
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8.2.
Moving Orders from Open to Closed
The SuperManager will help you assure that each customer is charged the amount due and that all items are
shipped. To help you do this the order list is set up with various tabs to help you quickly asses which orders
require action. The “Open” tab is intended to show you which orders require attention. You can set which orders
are considered open by changing the setting as described in section 7.6.
8.2.a
Getting Orders to Charged/Paid Status
In order for an item to be marked charged/paid it needs to have the amount received from the customer equal to
the amount due. The amount due can be adjusted in two primary ways. First you can change the amount due by
adding, removing, changing quantities or prices for the items in the order. Secondly you can change the amount
due by adding, removing or changing amounts of the total line items.
Items can be added and deleted from the order details dialog as shown in section 8.1.a.
8.2.a.1.
Add, Delete or Modify Total Line Items
The total line items in the order are shown in a list at the bottom of the order details dialog.
They can be added, deleted or modified to correctly reflect shipping, taxes and other service charges and
adjustments. The "Add Item" or "Modify Item" selection will open the Total Details Dialog as shown below.
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The type field can be one of the following options:
Shipping
Tax
Gift Wrapping
Discount
Miscellaneous Adjustment
Coupon
Gift Certificate
Credit
The name field is by default set to the type. It can be changed to better document what the total line item is for.
For example you could add a discount total and give it “Good Customer” for a name.
The “Guess” button can be used to adjust the amount due to the amount paid. For example if an order currently
has $25 as the amount due and there is a payment for $20 in the order the guess button will set the value to -5$.
Note: The subtotal and total lines may not be deleted or changed. They are automatically calculated and appear
in every order.
8.2.a.2.
Add, Delete or Modify Card/Payment Events
After the amount due reflects the proper amount required of the customer the payments received from the
customer are documented using card/payment events. A list of all the payments received in the order is shown at
the bottom right corner of the order details dialog.
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Card events created through the standard order processing page in the Yahoo! store manager are downloaded
from Yahoo! and displayed in this list. If you subscribe to the SuperManager PayPal IPN service PayPal
payments received even from outside of the shopping cart will also be displayed on this list. Whenever you make
a manual sale, credit, void sale or void credit from within The SuperManager these events will also be displayed
on this list. Additionally you can manually add events to this list to record other payments received from a
customer. Use the “Add Event” and “Delete Event” buttons for this purpose.
Once you have recorded payments that total to the amount due from the customer the status of the order will
automatically change to reflect that it has been charged or paid. Orders with credit card transactions will be
marked as charged and those with PayPal or cash transactions will be marked as paid. This will also transfer the
order from the “Open” to the “Closed” tab on the order list if you have chosen to have payment status to be the
only consideration for open and closed orders. Again refer to section 7.6 for your options in this regard.
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9.0 Products
9.1.
The Products Dialog
Products management is offered in The SuperManager to view products as they are entered on Yahoo!, export
them to other programs, create offline orders and track order profit. The product details dialog is the core of the
product management features.
Use the "Update Products" to download your products from Yahoo!. During this function ship methods and pay
methods are also imported from your Yahoo! Store. The same function can also be run by clicking “Actions” then
“Update Products”. You can also import products from a file by clicking "File", then "Import" then select "Yahoo
Product CSV" or select an import format you created in section 6.5. Additionally products will automatically be
added to your store database as you download orders containing items not already contained in your product list
in The SuperManager.
Click “Hide products which do not have a specified price” to hide products that have been specified as hidden.
Use the SuperFind to filter the product list to those returned by the search. Click the “Reset” button to show all
products again.
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When you right click on the product list a context menu will appear containing several functions.
Click “Hide” to hide the selected product(s). To unhide a product you must make sure that “Hide products which
do not have a specified price” is not checked. This will make it so all products will be displayed. Then you can
select the product(s) you want to unhide, right click and select hide again.
Click “Open” to open the product details for the selected product.
Click “Delete” to delete the selected products(s).
Click “Export” to export the selected product(s) to one of the product exports in your program settings.
Click “XML Exchange” to export the selected product(s) to QuickBooks or QuickBooks POS.
9.2.
The Product Details Dialog
All variables contained in your Yahoo! Store products can be view in the product details dialog.
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The majority of the fields on this dialog are not editable. To make changes to your products you will need to make
the changes in the Yahoo! Store manager and re-download your products to update The SuperManager.
You can also toggle a product as hidden or unhidden on this dialog.
The average cost is the only other field that can be edited in this dialog. This value is used to calculate the profit
made from an order. When an order is downloaded this cost is assigned to sales of this product as the cost of the
item. The cost can be adjusted in the item details dialog to make the profit calculation exact for the order.
To view the page, thumbnail or picture click the “View” button next to it. It will be launched in an internet explorer
window.
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10.0 Merchant Batch Management
The Batch Manager will download your merchant batches and store them locally. You will be able to use the
batches to export your transactions to your accounting software as well as investigate historical charges and
credits. Use the SuperFind function to find specific batches based on amount, order number, etc. The "Submit
Batches" button will submit your pending transactions to your default merchant account that is specified in Yahoo!
and it will also automatically run the "Get Batches" routine to download the latest batches. Press the "Get
Batches" button to download the latest batches from Yahoo!. If you have saved batches in a text file, you can
import these into the Batch Manager by clicking "Actions" then "Import Batch File".
10.1. Looking at Batch Details
You can expand each batch to show the individual transactions that were included in it by clicking on the “+” sign
to the right of it on the entry tree. You can look at the details of a transaction included in a batch by then double
clicking on the transaction or right clicking and choosing “Open”. The following window will appear containing the
details for the batch entry you have selected.
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In this window the majority of the fields are not editable, but the number can be changed. In most instances
SuperManager should be able to correctly associate it with the appropriate order, but if not the number can be
changed to the order number to correctly associate it.
In addition to looking at the transaction details you can right click on the order and choose “Open Order” to open
the order for which this transaction was made.
10.2. Accounting Export
10.3. To export transactions to your accounting software, start by opening the Admin
"Home". It is recommended to get the latest batches that have been submitted before
information. To get the latest batches, click the "Get Batches" button (see section 10.0,
Management). Also, you should specify your Accounting Export settings in your Store
Looking
at Batch
Settings
Dialog
(see
section
You
can expand
each
batch
to show 10.1,
the individual
transactions
thatDetails
were included in it by clicking on the “+” sign
to the right of it on the entry tree. You can look at the details of a transaction included in a batch by then double
clicking on the transaction or right clicking and choosing “Open”. The following window will appear containing the
details for the batch entry you have selected.
In this window the majority of the fields are not editable, but the number can be changed. In most instances
SuperManager should be able to correctly associate it with the appropriate order, but if not the number can be
changed to the order number to correctly associate it.
In addition to looking at the transaction details you can right click on the order and choose “Open Order” to open
the order for which this transaction was made.
Accounting Export). Once the new batches have been imported, click the Accounting Export button. Once the
Accounting Export Dialog is open, you can select the Merchant Account you would like to export transactions from
and then select the batches by date or by batch number. Next, select the preferred file format for exporting and
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then click "Export". Be sure to save the file to a convenient location. If you would like a new export file format to
be added, please contact Technical Support by emailing [email protected]
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11.0 Interfacing with Other Programs
The SuperManager was designed to be very versatile in interfacing with other programs. Several direct
integrations have been developed including Dazzle, QuickBooks and QuickBooks POS. The SuperManager also
offers the powerful ability to export in practically any text format required by other software. The subheadings of
this chapter explain how to setup interfaces with many programs. If you need help setting up interfaces with other
programs please contact [email protected]
11.1. QuickBooks
The SuperManager supports the export of orders as sales receipts, order as invoices, batches as sales receipts
and products as items into QuickBooks.
Important: Before exporting anything to QuickBooks make sure you have a good backup
11.1.a
Setting up your QuickBooks file for use with The SuperManager
A few things are required in order to successfully import data from The SuperManager. First, you will need to
download and install two patches from Intuit that install the necessary interfaces. These are available at
http://www.thesupermanager.com/download/redistributables/QBFC5_0Installer.exe
http://www.thesupermanager.com/download/redistributables/QBXMLRP2Installer.exe
After installing these patches you need to make sure you have an account to use for the following items:
Account
Accounts Receivable
Applicable Export(s)
Orders
Cost of Goods Sold
Products
Inventory Asset
Products
Taxable Sales
Products, Batches
Nontaxable Sales
Products, Batches
Purpose
An account into which payments on credit memos and
invoices are deposited.
An account that is linked to the products that are exported
from The SuperManager as the cost of goods sold account.
An account that is linked to the products that are exported
from The SuperManager when you have selected to export as
inventory items as the inventory asset account
The account that is set as the income account for taxable
products exported from The SuperManager.
The account that is set as the income account for non-taxable
products exported from The SuperManager
Additionally there are a number of items The SuperManager references in creating sales receipts, credit memos
and invoices in QuickBooks. The SuperManager is capable of creating these items if they do not exist. Each of
these items will be described below.
11.1.b
Setup for Exporting to QuickBooks
Before exporting to QuickBooks several settings need to be entered in The SuperManager. These settings are
located in two places. The program settings contain settings that apply to all SuperManager databases you work
with in SuperManager. These settings are explained in section 6.6.b. The store settings apply only to the
particular store database you have opened. These are explained in section 7.8.
11.1.c
Product Item Names
The SuperManager is able to handle different combinations of product options and can use existing items or
create new items. Items can be created in batch from the products dialog or will be automatically created on the
fly as an item name not existing in QuickBooks is encountered while exporting orders.
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11.1.c.1.
Matching Products with Existing QuickBooks Items
If you have many or all of your items already in your QuickBooks file you can setup The SuperManager to use
these items rather than creating new ones. To do this you will need to create product variants for those products
that already have a QuickBooks counterpart. Do this by following these steps:
1. Go to the products dialog and select the product(s) that need to be matched with a QuickBooks item. Select
multiple products by holding the ctrl key.
2. Choose “Actions” | “Create All Variants” from the
menu.
3. After creating all variants you can check that the
variants are correct in the product details dialog. The
variants are listed in a box at the bottom left corner of the
dialog. For products without variants (as shown) there
will just be one variant with the product code as the
variant name. For products with options one variant will
exist for each unique combination of the options.
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4. Choose “Actions” | “Alternative Codes” | “Lookup
QuickBooks Item”.
5. For each option variant The SuperManager will search
for a corresponding QuickBooks item. If there is more
than one item name containing the product code the
results of the query are shown in a list box as shown.
Select the item to match the variant with and click OK.
6. If the correct product is not found by the query you will have to manually enter the full name of the QuickBooks
item in the product details screen. Select the variant you are matching from the “Variants” list and enter the full
name of the QuickBooks item in the “Alternative Code” box. If the item is a sub-item of another item the name
should be entered in the form <item name>:<sub-item name>
Note: If you wish to not distinguish between the different option combinations for a product in exporting to
QuickBooks you will need to either delete all variants from the product in The SuperManager and the item name
in QuickBooks will have to match the product code or you will have to set the alternative code for each variant to
the same value.
11.1.c.2.
Creating New Items
As stated above The SuperManager will automatically create items for each product/variant that does not exist in
QuickBooks as you export orders. They will be created with the Yahoo! product code as the item name. For
items with variants sub-items will be created for each variant.
Note: If you wish to have sub-items created for each variant of a product you will have to create the variants for
the product as shown above. Otherwise The SuperManager will export all option combinations to the same item
in QuickBooks.
If you wish for the item to be created in QuickBooks with a name other than <product code>:<variant> enter the
name you want to be used in the alternative codes box for the variant(s) before exporting the product to
QuickBooks.
11.1.d
Exporting Orders to QuickBooks
Before exporting orders to QuickBooks you should assure that the order is in the state you want it to be in for
exporting. Refer to section 8.2 for instructions on how to move orders from open to closed status. Note as well
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that if you have received more payment from your customer than the order has for the amount due the sales
receipt/invoice will not be created for the order.
After all your settings are entered and your orders are prepared to export using the QuickBooks export is very
simple. Just select the orders or products you want to export, right click and choose “XML Exchange” |
“QuickBooks” from the dropdown menu. Or for batches press the “Accounting Export” button and choose
“QuickBooks” from the list. Your orders, products or batches will be exported. A log will appear reporting how the
export went.
11.2. QuickBooks Point of Sale
The SuperManager supports export of products and orders as sale receipts into QuickBooks Point of Sale.
11.2.a
Setup for Exporting to QuickBooks POS
First, you will need to download and install a patch from Intuit that installs the necessary interfaces. This is
available at
http://www.thesupermanager.com/download/redistributables/QBPOSFC1_1Installer.exe
In addition to this there several settings need to be entered in The SuperManager. These settings are located in
two places. The program settings contain settings that apply to all SuperManager databases you work with in
SuperManager. These settings are explained in section 6.6.b. The store settings apply only to the particular
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store database you have opened. These are on two separate tabs – “Tax Rates”, described in section 7.5 and
“Accounting Export”, described in section 7.8.
A Note about Tax Rates: First you should verify that tax is being accessed the same way in The SuperManager
as in POS. Secondly you need to put the “Name” on the “Tax Rates” tab for each Locale to the “Tax Code” in
POS. When an order is exported SuperManager will figure out according to this prioritized list which tax locale
should be applied. So for example if there where a zip code range preceding the item shown on the list above
orders from this zip code range would have this tax rate applied even if they also happened to be from North
Carolina. After determining which tax rate should be applied SuperManager looks for a “Tax Code” under the
“Tax Location” provided above in POS. If a matching code is not found the export will end in an error.
After setting up these settings additional settings need to be made in your products. Each product has one or
multiple “Alternative Code”. There will be one alternative code for each product variant (a unique combination of
options). The POS field specified in the “Lookup POS Items Using” setting above must match the alternative
code for the product variant in SuperManager. If the alternative code is left empty the POS field will be assumed
to be the Yahoo! product code. One of the major tasks of setting up SuperManager to properly export orders to
POS will be ensuring that the alternative code matches the POS field you have specified.
11.2.b
Using the QuickBooks POS Export
Once all these settings are correctly added to POS and SuperManager exporting orders is very simple. Just
select the order or orders you wish to export from the SuperManager order list, right click and choose “XML
Exchange” | “QuickBooks POS”. Note that QuickBooks POS will only accept orders that have been completely
paid for. You will need to make sure that there are payment events in the order that document that the entire
balance has been paid. Unpaid orders will result in an “Unbalance Receipt” error.
11.3. Dazzle
The SuperManager seamlessly integrates with DAZzle/Endicia using an XML interface requiring little or no user
input. This is only available to DAZzle Premium subscribers. If you are not a DAZzle premium subscriber or the
XML exchange interface does not met your needs you can also export information to and from DAZzle using text
files as described in section 11.3.c.
11.3.a
Preparing Dazzle for use with The SuperManager
Just a couple settings need to be adjusted in Dazzle to prepare it for receiving requests from SuperManager.
Inside Dazzle click on “Postage Options” on the main toolbar. This should bring up a settings window. Select the
“Premium Service Options” tab and enter the “Premium Options” as shown below.
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Beyond that, the only thing that is required is to either instruct SuperManager to select a desired template that will
work appropriately with the mail class you have selected, or open the template that you desire SuperManager to
use before exporting to dazzle. See the Dazzle manual for information about compatibility of certain layouts with
mail classes.
11.3.b
Setup for Exporting to Dazzle
Only a few settings are required in order to set this up. These settings are described in section 6.6.a.
After entering these settings you will also need to follow the instructions in section 7.7.a for mapping your shipping
methods.
11.3.c
Using the Dazzle XML interface
Once the necessary settings are correct interfacing with Dazzle is seamless and simple as shown below.
1. Make sure each order you want to export has the proper number of shipments in it.
Information on working with multiple shipments in an order is given in section 8.1.b.
2. Select the order(s) you want to send to dazzle from the order list.
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3. Right click and choose “XML Exchange” | “DAZzle/Endecia” and either “Direct Print” or “Print
with prompts
a. Direct Print – The shipments in the orders you selected will be automatically printed
and the tracking numbers will be imported.
b. Print with Prompts – You will be given the opportunity to change details of each order
in DAZzle.
When you select one of these options The SuperManager will write an XML file to the folder set up previously and
wait for DAZzle to write a response xml to the Windows temp folder. When DAZzle finishes writing this response
file The SuperManager will automatically import it and add the tracking numbers from the exported orders into
The SuperManager. A log file will come up to show you the tracking numbers that were imported and any errors
that were encountered in the process. After closing the log file a prompt will appear asking if you would like to
send these tracking numbers to Yahoo!. If you choose ‘Yes’ an email will be automatically sent to Yahoo!’s server
telling it to update the information for the selected orders. Keep in mind that each time this update is sent an
email is sent to your customer explaining the status of the orders.
11.3.d
Text Export to DAZzle / Endicia
If for some reason you are unable to use the xml interface as described above you can also use a text format to
interface with Dazzle. After mapping your shipping classes as shown in section 7.7.a you can export shipment
information to DAZzle using the following steps.
1. When The SuperManager is installed the settings are initialized with an export to DAZzle
format. You can check to make sure this format is still in your program settings by going to
“View” | “Program Settings”, then selecting the “Export Formats” tab. If you do not see a
DAZzle/Endicia format on the list you can use the following instructions to restore the format:
a. Download the file
http://www.thesupermanager.com/download/smx/dazzle_endicia.smx
b. Switch to the tab “Preferences” in the program settings.
c.
Click the “Import SMX…” button and select the file you have just downloaded.
d. If you are prompted whether to overwrite an existing format choose “Yes”.
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2. Close the program settings by clicking “Ok” at the bottom of the dialog.
3. Select the order(s) you wish to export to DAZzle.
4. Right click on one of the orders that is highlighted and select “Export…” | “DAZzle/Endicia”. If
you have changed the name of the export format select the name that you changed it to.
5. Choose a location to save the file and click “Save”.
6. If there are multiple shipments in one or more of the orders selected you will be asked if it
should export all shipments for the selected orders. If there are some shipments that are not
ready to ship you should say “No”. You will then be asked for each order with multiple
shipments whether each of its shipments should be exported.
7. In DAZzle choose “File” | “Import” and select the file you just saved in The SuperManager.
11.3.e
Text Import from DAZzle / Endicia
After printing postage in DAZzle/Endicia you can export the tracking numbers on the items you have shipped
using the following steps:
1. In Dazzle/Endicia and click "Postage" and then "Postage Log".
2. Click the "Backup/Export" button and then click the "Export" radio button and click "OK"
3. Enter the start and end date and then click "Export"
4. In the file save dialog, change the "Save as type" dropdown menu to "Text, tab-delimited".
5. Enter a filename and then click "Save", noting the location of the file.
6. In the SuperManager, click “Program Settings…” and go to the “Import Formats” tab.
7. Check to see if there is already a text import format for DAZzle/Endecia defined. One is
created in your settings by default when The SuperManager is installed. If you do not have
an import for dazzle already you can follow these steps to restore it:
a. Download the file
http://www.thesupermanager.com/download/smx/dazzle_endicia.smx
b. Switch to the tab “Preferences” in the program settings.
c.
Click the “Import SMX…” button and select the file you have just downloaded.
d. If you are prompted whether to overwrite an existing format choose “Yes”.
8. Close the program settings by clicking “Ok” on the bottom of the dialog.
9. From the main SuperManager window select "File” | "Import“ | “Dazzle/Endicia" If you have
changed the name of the import format select the name that you changed it to.
10. Select the file in the browse window that you exported in steps 4-5.
11. Click "Open" and the tracking id's will be imported for the dates you specified in step 3.
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11.4. UPS WorldShip
The SuperManager interfaces with UPS WorldShip 10 and higher via the XML Auto-Import feature and via OBDC
(text database) connection for all versions of WorldShip. The XML feature requires much less setup and is
generally much easier to use than the ODBC connection.
11.4.a
Using the UPS WorldShip Interface
Before exporting orders to UPS WorldShip the first time it is necessary to populate the settings described in
section 6.6.c.
After entering these settings you will also need to follow the instructions in section 7.7.a for mapping your shipping
methods.
Once the necessary settings are correct interfacing with Dazzle is seamless and simple as shown below.
1. Make sure each order you want to export has the proper number of shipments in it.
Information on working with multiple shipments in an order is given in section 8.1.b.
2. Select the order(s) you want to send to UPS WorldShip from the order list.
3. Right click and choose “XML Exchange” | “WorldShip” and either “Direct Print” or “Print with
prompts
When you select this The SuperManager will write an XML file to the folder set up previously. A message box will
appear stating that shipments have been exported. Do not press ‘OK’ to this message until after WorldShip is
finished processing the shipments. If WorldShip is not opened open it and go to “UPS OnLine Connect” | “XML
Auto Import…”
This will bring up the screen shown below. Make sure that the “XML Auto Import File Folder” is set to the folder
that the file in The SuperManager program settings as described in section 6.6.c. This same folder should be
specified in the “Log File Destination Folder. Once checking these settings press the “Start” button.
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UPS should find the file written by The SuperManager and begin processing the shipments in it. WorldShip will
then write a response file that The SuperManager will read and add the tracking numbers from the exported
orders into The SuperManager. Once all shipments have been processed in WorldShip go back to The
SuperManager and click ‘OK’ to allow it to proceed with this. A log file will come up to show you the tracking
numbers that were imported and any errors that were encountered in the process. After closing the log file a
prompt will appear asking if you would like to send these tracking numbers to Yahoo!. If you choose ‘Yes’ an
email will be automatically sent to Yahoo!’s server telling it to update the information for the selected orders.
Keep in mind that each time this update is sent an email is sent to your customer explaining the status of the
orders.
11.4.b
Connecting to UPS WorldShip Via an ODBC Connection
First you will need to create an ODBC database to make a connection with UPS WorldShip to use for the export
from The SuperManager. Then you will need to create an import map in UPS WorldShip to import the information
and finally you will need to create an export map in UPS WorldShip to export the data from UPS WorldShip for
importing into The SuperManager. Once you have created the interfaces you will be able to work directly with
UPS WorldShip to transfer data and you will save a significant amount of time in your daily work.
You can download and run the spreadsheet
http://www.thesupermanager.com/download/odbc/ups/create_odbc_dsn_ups.xls to create the UPS WorldShip
Connection or follow the instructions below to set it up manually. If you use the excel spreadsheet skip to the
section “Create an import map in UPS WorldShip to import shipments”.
11.4.b.1.
Create an Open Database Connection (ODBC) to interface with UPS
WorldShip
1. First, click "Start", then "Settings" then "Control Panel". Once the "Control Panel" has opened, double click
"Data Sources (ODBC)" to open the "ODBC Data Source Administrator" dialog or double click the “Administrative
Tools” icon and then double click the “Data Sources” icon to open the “ODBC DS Admin” dialog.
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2. Next, click the "System DNS" tab at the top of the
“ODBC” dialog and then click the "Add…" button.
3. Now select "Microsoft Text Driver (*.csv, *.txt)"
from the option list and then click "Finish"
4. Download the following file: http://www.thesupermanager.com/download/odbc/ups/smupsw.txt and save it to
the directory "C:\Program Files\UPS\" (or to the directory where your UPS program is located.
*Note - The file to be downloaded is a predefined header file that you can use with UPS WorldShip shipment
imports and is to be used in conjunction with the predefined UPS Export format in The SuperManager. You can
setup your own export formats in The SuperManager and use them for any type of export. (see section 6.2)
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5. In the “ODBC Text Setup” dialog, enter "smupsw"
in the "Data Source Name" and then enter a
description, e.g. "The SuperManager to UPS Online
Worldship”, in the "Description" edit box.
6. Next, click the "Use Current Directory" checkbox
at the bottom left of the dialog and then click the
"Select Directory…" button and browse to the
directory "C:\Program Files\UPS\" (or to the directory
where your UPS program is located) and then click
"OK".
7. Now click the "Options>>" button at the bottom
right of the "ODBC Text Setup" dialog and then click
the "Define Format" button at the bottom of the
dialog.
8. Now select the "smupsw.txt" file under the
"Tables" tab and then click the "Column Name
Header" check box and then change the Format to
"CSV Delimited" if this option is available for you.
9. Next, click the "Guess" button to import the header
names into the database connection.
10. Now click "OK" to close the "Define Text Format"
Dialog. (You should ignore the following error if
Windows displays it - "Failed to save table (null) to
(null)")
11. Next, click "OK" to close the "ODBC Data Source
Administrator" Dialog and then close the "Control
Panel" dialog.
11.4.b.2.
Create an import map in UPS WorldShip to import shipments
1. First, open the UPS WorldShip program and then click the "UPS OnLine Connect" menu at the top of the dialog
and then select the "Create / Edit Map" menu item.
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2. Next, click the "Import from ODBC Database"
radio button and then select "Shipment" from
the dropdown menu to indicate this import
method is to be use for importing shipments.
3. Next, enter a descriptive name in the "Name"
edit box and then click the "Create" button.
4. Now select the "smupsw" ODBC source from
the list and then click "OK".
5. To begin mapping the ODBC to your UPS
WorldShip import, you will need to define the
Primary Key. Select the " CUSTOMERID" field
under the "Column Name" heading and then
click the "Define Key" button.
6. Next, you will need to map all of the variables
on the left to the correct UPS variables on the
right. Use the table below to “connect” or map
the variables.
Begin by selecting the SuperManager variable
on the left and then select the appropriate UPS
variable on the right.
Then click “Connect” to create the connection.
You will need to change the drop down menu
under the “WorldShip Fields” label to select the
different UPS WorldShip tables.
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8. Now click "OK" to close the dialog and then click "OK" again to close the "Create or edit and import or export
map" dialog.
11.4.b.3.
Create an export map in UPS WorldShip to export shipments
1. First, open the UPS WorldShip program and then click the "UPS OnLine Connect" menu at the top of the dialog
and then select the "Create / Edit Map" menu item.
2. Next, click the "Export data from WorldShip"
radio button and check the "Export CSV"
checkbox and then select "Shipment" from the
drop down menu to indicate this export method
is to be use for exporting shipments.
3. Next, enter a descriptive name ("UPS
WorldShip to The SuperManager" in the "Name"
edit box and then click the "Create" button.
4. Select the "Ship To" tab and click "Reference
ID" and then click the "Add" button. Next, click
the "Package" tab and click "Tracking Number"
and then click the "Add" button. Next, click the
"Shipment Information" tab and click "Pick Up
Date" and then click the "Add" button. The predefined UPS import in The SuperManager is
setup for these three import variables but you
can create your own custom import formats to
handle any parameters (see section 6.5, Import
Formats, and section 12.1, The SuperManager
Variable List, for all the possible variables to
import back into The SuperManager)
5. Click the "Overwrite existing file" checkbox.
6. Next, click the "Define CSV File Name"
button and specify a location for your file and
then click "Save". This is the file you will select
in The SuperManager to import your shipment
information.
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7. Now click "OK" to close the Export to CSV dialog and then click "OK" again to close the Map dialog.
11.4.b.4.
Export to UPS WorldShip via the ODBC Connection
After you have mapped your Yahoo! shipping methods to the UPS shipping methods (see section 7.7.a) and once
you have setup the database connection (see section 11.4), you can export orders to UPS OnLine WorldShip to
print postage.
1. First, enter the order/shipment weights as described in section 8.0.
2. Next, right click on the selected order(s) again and click "Export", then "UPS". You should
save the file to your UPS OnLine WorldShip program directory or the same directory used in
section 11.4.
3. Next, open UPS OnLine WorldShip and click "Online Connect" and then click "Batch Import".
Select the map you created in section 11.4 and then click "Process shipments automatically
after import" and then click "Next" and follow the instructions to print UPS postage labels.
*Note - The method described above is recommended as the ideal way to automate your UPS postage label
printing with The SuperManager. There are multiple ways to import data into UPS OnLine WorldShip. Refer to
the UPS OnLine WorldShip user's manual for more information about importing data into UPS OnLine WorldShip
to print postage (see "Keyed Import" and "Batch Import" in the UPS OnLine WorldShip help documentation)
11.4.c
Text Import from UPS WorldShip
After you have printed postage in UPS OnLine WorldShip, you can import the postage information back into The
SuperManager to send to customers or to send back to Yahoo!
1. First, in "UPS OnLine WorldShip", click "OnLine Connect and then "Batch Export". Select the
UPS export map you created in section 11.4 and follow the instructions to export the data.
2. Next, in The SuperManager, click "File" then "Import" and select the "UPS" import format.
The shipping information will be imported in The SuperManager.
11.5. FedEx Ship Manager
11.5.a
Setup FedEx Ship Manager Connection
Use the Export and Import functions to send and retrieve information from FedEx Ship Manager. This feature will
automate your FedEx postage printing process and reduce your overall order processing time. To use this
feature, you will need to first set up the connection between The SuperManager and FedEx Ship Manager.
First you will need to create an import template in FedEx Ship Manager to specify what you will be importing.
Then you will need to create an export template in FedEx Ship Manager to specify what you will be exporting for
import into The SuperManager. Once you have created the interfaces you will be able to work directly with FedEx
Ship Manager to transfer data and you will save a significant amount of time in your daily work.
Follow the instructions below to setup the FedEx Ship Manager Connection
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11.5.a.1.
Create an Import Template in FedEx Ship Manager Software
The first step in importing or exporting data is creating or selecting a template. The recipient data fields in your
import template must be displayed in the same order as the columns in your export file from The SuperManager.
A FedEx Ship Manager export format has been included in the basic installation of The SuperManager but you
can create new export formats as desired (see section 6.2, Export Formats).
1. Launch FedEx Ship Manager Software and
choose “Integration” | “FedEx Integration Assistant”
from the main menu.
2. At the Welcome->Introduction screen, click
Continue
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3. At the Welcome>Before You Begin screen click
Continue
4. At the Begin>Create screen check "Create a
New Profile" and then click "Continue"
5. At the Begin>Integration Type screen choose
"Both Import and Export" then click Continue
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6. At the Import>Source screen, select "Text File".
Next, click browse
7. At the Import>Format screen, enter the following:
 Set "..format and structure of your text file?"
to Delimited
 Set "..character .." to {comma}
 Set "..first row of the text file contain
headings?" to Yes
8. At the Import>Shipping screen we recommend
the following:
 Set "Do you print Labels one at a time?" to
Yes
 Set "Do you use a unique name or code to
look up each package?" to Yes
 Set "Do you need to edit shipping information
before printing the label?" to Yes
Then click Continue
Note - You can edit these settings at a later time if
you wish to import shipments into FedEx as
batches for batch printing.
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9. At the Import>Lookup screen select "After I enter
a Package Reference" then click Continue
10. At the Import>Information screen perform the
following:
Click on the word "Package" to open the field list
window. Select the following fields:
 Package Weight
 Payment Type
 Reference
 Package Type
 Service Type
Click OK
11. Click on the word "Recipient" to open the field
list window. Select the following fields:
 Recipient Contact Name
 Recipient Address 1
 Recipient Address 2
 Recipient City
 Recipient State
 Recipient Postal Code
 Recipient Phone
 Recipient Country
 Recipient Email
Click OK
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12. Click on the word "Special Services" to open the
field list window. Select the following field:
 Residential Delivery Flag
Click OK
13. Click Continue
14. At the Import>Match screen set up the following
Field Mapping
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FedEx Field Name
Package Weight
Payment Type
Package Type
Service Type
Recipient Account Number
Recipient Contact Name
Recipient Address 1
Recipient Address 2
Recipient City
Recipient State
Recipient Postal Code
Recipient Phone
Recipient Country
Recipient Email
Residential Delivery Flag
SELECT A TABLE
smtofedex.txt
None
None
smtofedex.txt
smtofedex.txt
smtofedex.txt
smtofedex.txt
smtofedex.txt
smtofedex.txt
smtofedex.txt
smtofedex.txt
smtofedex.txt
smtofedex.txt
smtofedex.txt
smtofedex.txt
SELECT A FIELD
PackageWeight
None*
None*
ServiceType
OrderNumber
RecipientContactName
RecipientAddress1
RecipientAddress2
RecipientCity
RecipientState
RecipientPostalCode
RecipientPhone
RecipientCountry
RecipientEmail
None *
*Click the small button with the three dots to the right of this field and then
select "Set Default" to define the default value for this field
15. Click on the Continue button. You will be
prompted to select an index for the smtofedex.txt
table. Select "OrderNumber" from the Drop-down
list and click OK
Congratulations, you have completed setting up the import settings for the FedEx connection! Continue below to
setup the export settings for the FedEx connection.
86 of 105 pages
11.5.a.2.
Create an Export Template in FedEx Ship Manager Software
You will now need to create a template export text file.
1. Open Windows Notepad text editor. On the first line, enter "order number, tracking number" (without the
quotes), and then save the file to the same location where you have stored your "smtofedex.txt" file. Enter the
filename "fedextosm.txt" and then click "Save". Now close notepad and switch back to the FedEx integration
assistant.
2. At the Export>Destination screen select "Text
File" and then click "Browse" and select the file
"fedextosm.txt" that you just created in the step
above.
3. At the Export>Format screen, enter the following:
 Set "..format and structure of your text file?"
to Delimited
 Set "..character .." to {comma}
 Set "..first row of the text file contain
headings?" to No
87 of 105 pages
4. At the Export>Method screen select "Event 1:
Each time a package ships" and "Method 1: Insert
New Record"
Note - You can change these settings at any time if
you prefer to export shipping information at the end
of the day.
5. At the Export>Information screen perform the
following:
Click on the word "Package" to open the field list
window. Select the following fields:
 Reference
Click on the word "Tracking Number" to open the
field list window. Select the following field:
 Tracking Number
6. At the Export>Match screen set up the following
mapping:
FedEx Field Name
Reference
Tracking Number
SELECT A TABLE
fedextosm.txt
fedextosm.txt
88 of 105 pages
SELECT A FIELD
Field1
Field2
7. Click Continue
8. At the Finish>Summary screen click Continue
9. At the Finish>Instructions screen click Finish.
You will be prompted to save your new profile under
a name you specify. Name the profile
"SuperManager" to make it easy to remember, then
click OK
11.5.b
Exporting to FedEx
After you have mapped your Yahoo! shipping methods to the FedEx shipping methods (see section 7.7.a) and
once you have setup the FedEx connection(see section 11.3), you can export orders to FedEx Ship Manager to
print postage.
1. First, enter the order/shipment weights as described in section 8.0 in The SuperManager.
2. Next, right click on the selected order(s) and click "Export", then "FedEx". You should save
the file to your FedEx Ship Manager program directory.
3. Start FedEx Ship Manager
4. Click on the Integration Menu
5. Select the Profile created in the previous steps (named SuperManager).
89 of 105 pages
6. You will be prompted with a Reference Lookup window.
7. Enter the SuperManager's Order Number for an order that is approved, then press Enter.
Next, in The SuperManager, click "File" then "Import" and select the "FedEx" import format. The shipping
information will be imported in The SuperManager.
90 of 105 pages
12.0 Appendix
12.1. The SuperManager Variable List
12.1.a
Company and General Information
The SuperManager Variable /
Replacement Code
Explanation
company_name
company_storeid
company_userid
company_address1
company_address2
company_street
company_address
Company name
Yahoo store id
Yahoo login id
Company address 1
Company address 2
Combination of address 1 and 2
Complete Address
company_city
company_state
company_zip
company_country_code
company_country
company_website
company_email
company_phone_number
company_phone
company_fax
todays_date
Company city
Company state
Company zip code
Company country code
Company country
Company website
Company email address
Phone number w/o spaces
Company phone number
Company fax number
Date that the export/report was
generated
Date that the export/report was
generated
Inserts a page break into the report
todays_date[format]
page_break
12.1.b
Example
SuperWare
supermanager
supermanager
Suite 000
111 Penny Lane
111 Penny Lane; Suite 000
Suite 000
111 Penny Lane
Penny City, CA 11111
Penny City
CA
11111
US
United States
http://www.thesupermanager.com
[email protected]
8797971111
(879)797-1111
(789)798-2222
11-Jan-04
See date format descriptors below
Order Information
The SuperManager Variable /
Replacement Code
Explanation
order_id
Order id
order_id_noprefix
order_alt_id
order_type
order_status
order_date
order_date[format]
order_time
order_comments
Order id without a prefix
Alternative order id
Order type
Order status
Order date
Order date
Order time
Customer comments
order_merchant_comments
Merchant comments
91 of 105 pages
Example
SW111 or SW111-manual if a
manual order (fax, phone, ebay,
etc.)
111 or 111-manual
123-293-2222
eStore, phone, fax, email, etc.
Open, Charged, Paid, Shipped, etc.
10 Jan 2004
See date format descriptors below
10:05:59
Please put package inside door but
do not let cat out!
We instructed UPS to leave it on the
door
The SuperManager Variable /
Replacement Code
Explanation
order_notes
Merchant notes
order_referrer
order_entrypoint
order_ip_address
order_http_agent
Referrer
Entry Point
IP address used to make order
Yahoo! http Agent info or rev share
url
Yahoo! http Agent info or rev share
url
Ship to first name
Ship to last name
Ship to full name
Ship to company
Shipping address 1
Shipping address 2
Shipping city
Shipping state
Shipping zip code, first 5 digits
Shipping zip code
Shipping country code
Shipping country
Shipping address combined
order_rev_share
ship_first_name
ship_last_name
ship_name
ship_company
ship_address1
ship_address2
ship_city
ship_state
ship_zip5
ship_zip
ship_country_code
ship_country
ship_address
ship_street
ship_phone_number
ship_phone
ship_customs
ship_customn
Combination of address 1 and 2
Phone number w/o spaces
Shipping phone number
All custom variables received from
the shipping checkout page
The nth custom variable choice from
the shipping checkout page
bill_first_name
bill_last_name
bill_name
bill_company
bill_address1
bill_address2
bill_city
bill_state
bill_zip5
bill_zip
bill_country_code
bill_country
bill_address
Bill to first name
Bill to last name
Bill to full name
Bill to company
Billing address 1
Billing address 2
Billing city
Billing state
Billing zip code, first 5 digits
Billing zip code
Billing country code
Billing country
Billing address combined
bill_street
Combination of address 1 and 2
92 of 105 pages
Example
Sent email template ‘backordered’
13 Apr 2006
www.google.com, www.yahoo.com
www.store.com/widgets.html
192.168.0.0
John
Smith
John Smith
Smith’s Market
Suite 000
111 Penny Lane
Penny City
CA
11111
11111-1111
US
United States
Suite 000
111 Penny Lane
Penny City, CA 11111
111 Penny Lane; Apt. A
8797911111
(879)797-1111
Where did you find us?: Google
Your favorite color?: Red
(For ship_custom1 as in the
example above)
Google
John
Smith
John Smith
Smith’s Market
Suite 000
111 Penny Lane
Penny City
CA
11111
11111-1111
US
United States
Suite 000
111 Penny Lane
Penny City, CA 11111
111 Penny Lane; Apt. A
The SuperManager Variable /
Replacement Code
bill_phone_number
bill_phone
bill_customs
bill_customn
Explanation
Example
Phone number w/o spaces
Shipping phone number
All custom variables received from
billing checkout page
The nth custom variable choice from
the billing checkout page
8797911111
(879)797-1111
Where did you find us?: Google
Your favorite color?: Red
(For bill_custom1 as in the example
above)
Google
[email protected]
Ground Shipping
"Yes" or "No"
“1” or “0”
“True” or “False”
order_email
order_ship_method
order_ship_residential
order_ship_residential_flag
order_ship_residential_boolean
order_ship_class
Customer/Order Email
Shipping method
Defaults to true. Set if there is a
custom shipping/billing variable
called “Residential”
order_opt_out
order_opt_out_flag
order_opt_out _boolean
order_tracking_link
Defaults to true. Set if there is a
custom shipping/billing variable
called “Opt Out”
order_shipments
order_postage_amount
order_subtotal
order_tax_total
order_giftwrap_total
order_discount_total
order_adjustment_total
order_coupon_total
order_giftcert_total
order_shipping_total
order_credit_total
order_total
order_taxable_sales
order_coupon_id
order_coupon_description
order_coupon_value
order_gift
order_gift_flag
order_gift_boolean
order_gift_message
bill_method_account
Number of shipments in order
Order postage amount paid
Order subtotal
Order tax total
Order gift wrap total
Order discount total
Order adjustment total
Order coupon total
Order gift certificates total
Order shipping total
Order credit total
Order total
Total taxable sales in the order
Coupon ID
Coupon Description
Coupon Value
Gift
bill_method
bill_cardnumber_mask
bill_cardnumber
bill_cardexpiration
bill_avs_response
Shipment Class
Tracking link
Gift Message
The account associated with the bill
method for the order (from the store
settings Accounting Export tab)
Payment Method
Credit Card Number
Credit Card Number
Credit Card Expiration
AVS Response
93 of 105 pages
Carrier shipping class; ground,
overnight
"Yes" or "No"
“1” or “0”
“True” or “False”
"Google Adwords kw - Order
Processing"
1,2,3 etc.
$5.49
$49.99
$3.94
$3.95
$3.95
-$10.00
$0.00
$15.00
$5.95
$5.00
$59.88
"freeshipping", "holidaysale"
Free Shipping, 10% holiday sale
4.95, 10.65
"Yes" or "No"
“1” or “0”
“True” or “False”
"Happy Birthday, see you soon"
MasterCard, Visa, PayPal, etc.
MasterCard, Visa, PayPal, etc.
xxxxxxxxxxxx1234
5414123412341234
mm/yyyy
YYY, NNN, NYZ, etc
The SuperManager Variable /
Replacement Code
bill_cvv_response
bill_auth_number
order_amount_paid
order_amount_credited
order_payment_due
order_repeat_orders
order_repeat_order_list
order_items
order_item_list
backordered_items
backordered_item_list
order_scriptable[]
12.1.b.1.
Explanation
CVV Response
Authorization number
Total of the payments received
Total of the credits given
Total due minus total paid.
Number of repeat orders by the
same customer
List of repeat orders by the same
customer
Number of items in order
Quick list of items in an order, Item
code(Qty)
Number of backordered items
Quick list of backordered items in an
order, Item code(Qty)
Special keyword to ensure the
variable(s) inside the brackets
compatable with java or other
scripting languiages
Example
M, S, etc
123456
$100.00
$10.00
$100.00
5
4562, 6754, 8392, 10232
1, 5, 20, etc.
WID_111(10), WID_222(9)
WID_111(10), WID_222(9)
order_scriptable[order_comments]
would ensure that quotes and other
reserved characters in the
comments are not passed into the
script.
Order Item Information
When used in a text format a new line is created for each total in the order. When used in an HTML report a new
row is create for each total in the order.
The SuperManager Variable /
Replacement Code
Explanation
item_id
item_code
item_description
item_url
Item ID
Item code
Item description
Item url
item_thumb
Item thumbnail picture including any
meta data
Item thumbnail picture
item_thumb_src
item_options
item_options_trim
item_options_csv
item_options_csv_trim
item_option_choices
Item options separated by carriage
returns
Item options separated by carriage
returns with any text in between
parenthesis removed (as in
incremental pricing)
Item options separated by commas
Item options separated by commas
with any text in between parenthesis
removed (as in incremental pricing)
Item option choices separated by
spaces
94 of 105 pages
Example
thesprmngr
THE_SUPER
Powerful order manager...
www.thesupermanager.com/thespr
mngr.html
www.thesupermanager.com/thespr
mngr.gif
www.thesupermanager.com/thespr
mngr.gif
Color = Red
Size = Large (+1.00)
Color = Red
Size = Large
Color = Red, Size = Large (+1.00)
Color = Red, Size = Large
Red Large (+1.00)
The SuperManager Variable /
Replacement Code
item_option_choices_trim
item_optionn
item_quantity_available
item_quantity_backordered
item_quantity
item_price
item_ext_price
item_cost
item_ext_cost
item_taxable
item_taxable_flag
item_taxable_boolean
item_backordered
item_backordered_flag
item_backordered_boolean
Item_backordered_date
Item_backordered_date[format]
item_shipment_number
item_shipped
item_shipped_flag
item_shipped_boolean
item_weight_poundounce
item_weight_pound
item_weight_ounce
item_weight_kgram
item_weight_gram
item_weight
item_carrier
item_carrier_type
item_tracking_id
item_postmark_date
item_postmark_date[format]
item_product_
item_variant_
12.1.b.2.
Explanation
Item option choices separated by
spaces with any text in between
parenthesis removed (as in
incremental pricing)
The nth item option choice
Number of items available
Number of items backordered
Item quantity
Item price
= quantity * price
Item cost
= quantity * cost
Item taxable
Example
Red Large
For item_option2 in the example
above:
Large (+1.00)
99
1
1
399
399
300
300
"Yes" or "No"
“1” or “0”
“True” or “False”
Item backordered
"Yes" or "No"
“1” or “0”
“True” or “False”
Date the items are expected to ship
Date the items are expected to ship
Shipment Number
Item shipped
12 Dec2003
12/12/2003
1, 2, 3, etc
"Yes" or "No"
“1” or “0”
“True” or “False”
Item weight in pounds ounces
Item weight in pounds
Item weight in ounces
Item weight in kilograms
Item weight in grams
Item weight in store units
Shipping carrier
Carrier type for the carrier selected
for the item
Shipping tracking id
Item postmark date
Item postmark date
Exposes all of the product variables
as shown below
Exposes all of the product variant
variables as shown below
12 lbs 8 oz
12.5 lbs
200 oz
5.7 kgrams
5700 grams
200 oz
UPS, USPS, FedEx, etc
1Z2342566632
12 Dec 2003
12/12/2003
Order Backordered Item Information
All the variables shown above can be used with “backordered_” in front of them to get a list of only the
backordered items.
95 of 105 pages
12.1.b.3.
Order Shipment Information
When used in a text format a new line is created for each total in the order. When used in an HTML report a new
row is create for each total in the order.
The SuperManager Variable /
Replacement Code
shipment_id
shipment_carrier
shipment_package_type
shipment_tracking_id
shipment_tracking_url
shipment_postmark_date
shipment_postmark_date[format]
shipment_postage
shipment_weight_poundounce
shipment_weight_pound
shipment_weight_ounces
shipment_weight_kgram
shipment_weight_gram
shipment_weight
shipment_length
shipment_width
shipment_height
shipment_value
shipment_insured
shipment_insured_flag
shipment_insured_boolean
shipment_signature
shipment_signature _flag
shipment_signature _boolean
shipment_items
shipment_ext_items
12.1.b.4.
Explanation
Example
Shipment ID
Shipment Carrier
Shipment package type for the
selected export format
Shipment tracking id
Shipment tracking url based on the
format specified for the carrier
Shipment postmark date
Shipment postmark date
Shipment postage amount
Shipment weight in Lbs Oz
Shipment weight in Lbs
Shipment weight in Oz
Shipment weight in Kgrams
Shipment weight in Grams
Shipment weight in store units
Shipment length
Shipment width
Shipment height
Declared value of the shipment
Shipment insured
1, 2, 3, etc
USPS, FedEx, UPS, etc.
RECTPARCEL
Shipment signature required
"Yes" or "No"
“1” or “0”
“True” or “False
Number of line items in the
shipment
Number of items in the shipment
(sum of the quantity of each line
item in the shipment)
1
1Z2342566632
http://www.mycarrier.com/check_thi
s_package.php?tracking=1Z234255
12 Dec 2003
12/12/2003
13.00
12 lbs 8 oz
12.5 lbs
200 oz
5.7 kgrams
5700 grams
200 oz
1
2
3
$49.95
"Yes" or "No"
“1” or “0”
“True” or “False
3
Order Total Information
When used in a text format a new line is created for each total in the order. When used in an HTML report a new
row is create for each total in the order.
The SuperManager Variable /
Replacement Code
total_name
total_amount
Explanation
Order Total Name
Order Total Amount
96 of 105 pages
Example
Subtotal, Shipping, Tax, etc.
$56.15, $4.95, $3.77
12.1.b.1.
Order Payment Information
When used in a text format a new line is created for each total in the order. When used in an HTML report a new
row is create for each shipment in the order.
The SuperManager Variable /
Replacement Code
payment_type
payment_date
payment_date[format]
payment_time
payment_number
payment_amount
payment_avs
payment_avs_meaning
payment_cvv
payment_cvv_meaning
12.1.c
Explanation
Type of transaction
Transaction date
Transaction date
Transaction time
Authorization/transaction number
Transaction amount
AVS response for authorizations
AVS response meaning for
authorizations
CVV response for authorizations
CVV response meaning for
authorizations
Example
Auth, Charge, Credit, etc…
10 Jan 2004
See date format descriptors below
10:05:59
123456
$59.88
YYY
Addr OK
M
Matched
Product Information
The SuperManager Variable /
Replacement Code
Explanation
Example
product_id
product_code
product_description
product_caption
product_hidden
product_hidden_flag
product_hidden_boolean
product_availability
product_path_name
product_paths_name
product_path_url
product_paths_url
Product ID
Product code
Product description
Product caption
Product hidden
Thesprmngr
THE_SUPER
Powerful order manager...
Powerful order manager...
"Yes" or "No"
“1” or “0”
“True” or “False”
Product availability
Product path name
Multiple product path names
Product path url
Multiple product path urls
product_personalization_charge
product_giftwrap_charge
product_basePrice
product_averageCost
product_taxable
product_taxable_flag
product_taxable_boolean
product_orderable
product_orderable_flag
product_orderable_boolean
product_weight_poundounce
product_weight_pound
Personalization charge
Gift wrap charge
Product base price
Average cost of product
Product taxable
10
Men's T-Shirts
Men's T-Shirts, Boy's T-Shirts
http://store.yahoo.com/sm/sm.html
http://store.yahoo.com/sm/sm.html,
http:..
$25.00
$1.00
$2.00
$1.50
"Yes" or "No"
“1” or “0”
“True” or “False”
Product orderable
"Yes" or "No"
“1” or “0”
“True” or “False”
Product weight in pounds oz
Product weight in pounds
12 lbs 8 oz
12.5 lbs
97 of 105 pages
The SuperManager Variable /
Replacement Code
Explanation
product_weight_ounce
product_weight_kgram
product_weight_gram
product_weight
product_picture_src
Product weight in ounces
Product weight in kilograms
Product weight in grams
Product weight in store units
Product picture url
product_picture
Product picture url
product_thumbnail_src
Product thumbnail picture url
product_thumbnail
Product Thumbnail Picture url
product_url
Product url
product_min_order
product_max_order
product_quantum
product_quantity_prices
product_option_lists
product_origin_country
product_custom1
product_custom2
Minimum order quantity
Maximum order quantity
12.1.c.1.
Product quantity prices
Product option list
Product country of origination
Product custom field 1
Product custom field 2
200 oz
5.7 kgrams
5700 grams
200 oz
www.thesupermanager.com/thespr
mngr.gif
www.thesupermanager.com/thespr
mngr.gif
www.thesupermanager.com/thespr
mngr.gif
www.thesupermanager.com/thespr
mngr.gif
www.thesupermanager.com/thespr
mngr.html
10
15
5 at $5, 10 at $4, etc
Color: red, blue, green
United States
Product Variant Information
The SuperManager Variable /
Replacement Code
variant_name
variant_options
variant_code
variant_alternative_code
variant_upc
variant_supplier_part
variant_supplier
variant_dropship
variant_dropship_flag
variant_dropship_boolean
variant_quantity_on_hand
variant_lead_time
variant_reorder_at
variant_optimum_inventory
12.1.d
Example
Explanation
Example
Variant Name
Variant Options
Product Alternative Code or Code
Alternative Code
UPC/SKU code
Supplier part number
Supplier
Dropship
Blue-Small
Blue-Small
thesprmngr
the_supermanager
1203948291
12345sm
SuperWare, LLC
"Yes" or "No"
“1” or “0”
“True” or “False”
Quantity in Stock
Lead time after re-order (days)
Level at which to re-order
Optimum quantity in stock
10
3
3
6
Merchant Batch Information
The SuperManager Variable /
Replacement Code
batch_number
Explanation
Batch number
98 of 105 pages
Example
00250
The SuperManager Variable /
Replacement Code
Explanation
batch_account
Batch account
batch_date
batch_date[format]
batch_amount
batch_entries
Batch date
Batch date
Batch amount
Number of entries in the batch
12.1.d.1.
Paymentech merchant account
234561202
10 Jun 04
10/06/04
$30,223.00
1, 5, 20, etc.
Merchant Batch Entry Information
The SuperManager Variable /
Replacement Code
batch_entry_number
batch_entry_invoice
batch_entry_approval
batch_entry_amount
batch_entry_card_exp
batch_entry_card_num
batch_entry_card_num_mask
batch_entry_pay_method
12.1.e
Example
Explanation
Batch entry number
Batch entry invoice number
Batch entry approval number
Batch entry amount
Batch entry card expiration
Batch entry card number
Batch entry card number
Batch entry payment method
Example
1, 5, 20, etc.
1202312334
030201
$20.00
mm/yyyy
XXXXXXXXXXXX1234
5410123412341234
MasterCard
Supplier Information
The SuperManager Variable /
Replacement Code
Explanation
supplier_street
Name of the supplier
Contact first name
Contact last name
Contact full name
First line of the street address
Remaining lines of the street
address
The street address
supplier_address
The full address
supplier_city
supplier_state
supplier_zip5
supplier_zip
supplier_country_code
City
State
First 5 characters of the zip code
Zip Code
The two-letter abbreviation for the
country
The full name of the country
Supplier website
Email address
Phone number – numbers only
Phone number
supplier_name
supplier_contact_first_name
supplier_contact_last_name
supplier_contact
supplier_address1
supplier_address2
supplier_country
supplier_website
supplier_email
supplier_phone_number
supplier_phone
99 of 105 pages
Example
SuperWare, LLC
John
Doe
John Doe
111 Penny Lane
Suite 000
111 Penny Lane
Suite 000
Suite 000
111 Penny Lane
Penny City, CA 11111-1111
Penny City
CA
11111
11111-1111
US
United States
www.superware.com
[email protected]
8797971111
(879)797-1111
The SuperManager Variable /
Replacement Code
Fax phone number
Account number
Notes entered about the supplier
supplier_fax
supplier_account
supplier_notes
12.1.f
Explanation
Example
(879)797-1112
123456
Hours: 9 – 5 Mon - Friday
Purchase Order Information
The SuperManager Variable /
Replacement Code
Explanation
po_number
po_date
po_date[format]
po_time
po_required_date
po_required _date[format]
po_required _time
po_expected_date
po_expected _date[format]
po_expected _time
po_notes
Number
Date
Date
Time
Required date
Required date
Required time
Expected date
Expected date
Expected time
Notes
po_description
po_ship_method
po_subtotal
po_shipping_charge
po_import_tarrifs
po_total
po_supplier_
Description
Ship method
Subtotal
Charges for shipping
Import duties
Total PO amount
Exposes all the supplier variables
for the supplier the PO is addressed
to
Number of items in PO
Quick list of items in an PO, Item
code(Qty)
Number of backordered items
Quick list of backordered items in a
PO, Item code(Qty)
Special keyword to ensure the
variable(s) inside the brackets
compatable with java or other
scripting languiages
po_items
po_item_list
backordered_items
backordered_item_list
po_scriptable[]
12.1.f.1.
Example
1249
10 Jun 04
10/06/04
10:42 PM
10 Jun 04
10/06/04
10:42 PM
10 Jun 04
10/06/04
10:42 PM
Please send it in the same
packaging as last time
Another order from us
Overnight
$1203.23
$40.00
$234.99
$1478.22
1, 5, 20, etc.
WID_111(10), WID_222(9)
WID_111(10), WID_222(9)
po_scriptable[po_notes] would
ensure that quotes and other
reserved characters in the notes are
not passed into the script.
PO Item Information
When used in a text format a new line is created for each total in the order. When used in an HTML report a new
row is create for each total in the order.
The SuperManager Variable /
Replacement Code
item_id
Explanation
Item ID
100 of 105 pages
Example
thesprmngr
The SuperManager Variable /
Replacement Code
Explanation
item_code
item_supplier_part
item_description
item_url
Item code
Item supplier part number
Item description
Item url
item_thumb
Item thumbnail picture including any
meta data
Item thumbnail picture
item_thumb_src
item_options
item_options_trim
item_options_csv
item_options_csv_trim
item_option_choices
item_option_choices_trim
item_optionn
item_quantity_recieved
item_quantity_backordered
item_quantity
item_cost
item_ext_cost
item_product_
12.1.f.2.
Item options separated by carriage
returns
Item options separated by carriage
returns with any text in between
parenthesis removed (as in
incremental pricing)
Item options separated by commas
Item options separated by commas
with any text in between parenthesis
removed (as in incremental pricing)
Item option choices separated by
spaces
Item option choices separated by
spaces with any text in between
parenthesis removed (as in
incremental pricing)
The nth item option choice
Number of items received
Number of items backordered
Item quantity
Item cost
= quantity * cost
Exposes all of the product variables
as shown below
Example
THE_SUPER
THE_SUPER
Powerful order manager...
www.thesupermanager.com/thespr
mngr.html
www.thesupermanager.com/thespr
mngr.gif
www.thesupermanager.com/thespr
mngr.gif
Color = Red
Size = Large (+1.00)
Color = Red
Size = Large
Color = Red, Size = Large (+1.00)
Color = Red, Size = Large
Red Large (+1.00)
Red Large
For item_option2 in the example
above:
Large (+1.00)
99
1
1
300
300
PO Backordered Item Information
All the variables shown above can be used with “backordered_” in front of them to get a list of only the
backordered items.
12.1.g
Summary Report Variables
The following variables may be used in the summary report section to print a summary list of various information.
order_id
item_id
order_date
item_code
order_type
item_description
order_referrer
item_options
order_items
item_quantity
order_ship_method
item_price
101 of 105 pages
order_total
total_name
total_amount
ship_city
ship_state
ship_zip
ship_country
bill_city
bill_state
bill_zip
bill_country
12.1.h
item_ext_price
item_cost
item_ext_cost
shipment_carrier
shipment_postage
shipment_weight_poundounce
shipment_weight_pound
shipment_weight_ounces
shipment_weight_kgram
shipment_weight_gram
shipment_weight
Date format descriptors
The following variables may be embedded in the format designated after any date variable inside brackets.
Code
Meaning
Example
(1 Jan 2006 12:01:02 AM)
%a
Abbreviated weekday name
Sun
%A
Full weekday name
Sunday
%b
Abbreviated month name
Jan
%B
Full month name
January
%c
Date and time representation appropriate for locale
1/1/2006 12:00:00 AM
%d
Day of month as decimal number (01 – 31)
01
%H
Hour in 24-hour format (00 – 23)
00
%I
Hour in 12-hour format (01 – 12)
12
%j
Day of year as decimal number (001 – 366)
001
%m
Month as decimal number (01 – 12)
01
%M
Minute as decimal number (00 – 59)
01
%p
Current locale's A.M./P.M. indicator for 12-hour clock
AM
%S
Second as decimal number (00 – 59)
02
%U
Week of year as decimal number, with Sunday as first day of
01
week (00 – 53)
%w
Weekday as decimal number (0 – 6; Sunday is 0)
0
%W
Week of year as decimal number, with Monday as first day of 01
week (00 – 53)
%x
Date representation for current locale
Depends on windows
settings
%X
Time representation for current locale
Depends on windows
settings
%y
Year without century, as decimal number (00 – 99)
06
%Y
Year with century, as decimal number
2006
%z, %Z
Either the time-zone name or time zone abbreviation,
depending on registry settings; no characters if time zone is
unknown
EST
12.2. Status Icons
Here is a list of the different possible order statuses in The SuperManager (see section 8.0)
102 of 105 pages
The status icons help you to identify the status of an order in the Order List in the Order Details Dialog.
Open: Indicates an order as open or working, initial status for all orders.
Charged: Specifies that an order credit card has been charged
Paid: Specifies that a PayPal, Cash, Check, etc payment has been received.
Shipped: Specifies that an order has been marked Shipped or a tracking ID has been added.
Charged and Shipped: Specifies that an order has been marked Charged and Shipped.
Paid and Shipped: Specifies that an order has been marked Paid and Shipped.
Backordered: Specifies that an order is on Backorder.
Suspect: Specifies that an order has been marked Suspect.
Fraud: Specifies that an order has been marked Fraud.
Cancelled: Specifies that an order has been Cancelled.
Closed: Specifies that an order has been marked Closed.
103 of 105 pages
13.0 Index
Charging and crediting Credit Cards, 36
Accounting Export. See Export:Accounting
Information
Admin Dialog Window. See Dialog Windows - Admin
Batches, Merchant, 40
Download, 29
Modify, 32
Add, Delete, or Modify order items, 34
Management, 40
Multiple Shipments, 36
Dazzle / Endicia
Status
TXT Setup. See Export - Shipping - Dazzle /
Endicia
Icon Table, 75
Dialog Windows, 9
Orders Dialog Window. See Dialog Windows Orders
Admin Dialog Window, 9
Products
Orders Dialog Window, 10
Management, 29
Program Settings Dialog Window, 12
Download Products, 38
Store Settings Dialog Window, 12
Import Products from file, 38
Edit Orders. See Modify Orders
Program Settings, 13
Export
Export Formats, 14
Accounting Information, 41
Import Formats, 16
Shipping
Preferences, 13
Dazzle / Endicia
XML Exchange Formats, 17
TXT Setup, 51
Installation, 8
Program Settings Dialog Window. See Dialog
Windows - Program Settings
Inventory. See Products:Management
Requirements, 8
Minimum, 8
Invoice
Recommended, 8
Printing, 32
Templates. See Store Settings:Invoice Templates
Items. See Modify Orders - Add, Delete, or Modify
order items
Multiple Shipments. See Modify Orders – Multiple
Shipments
Orders
Setup. See Installation
Store Settings, 18
Accounting Export, 25
Custom Fields, 24
Shipping Methods and Map Ship Dialog, 25
104 of 105 pages
Email Settings, 20
Order Processing Automation, 23
Invoice Templates, 26
Store Profile, 18
Creating Invoice Templates, 28
Login / Security Profile, 19
Store Settings Dialog Window. See Dialog Windows
- Store Settings
105 of 105 pages

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