MESSENGER MANUAL An Informational Guide for Authorized Messenger Services PUB 612 (6-14) www.dmv.state.pa.us

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MESSENGER MANUAL
An Informational Guide for Authorized Messenger Services
www.dmv.state.pa.us
PUB 612 (6-14)
table of contents
Page
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
contact Phone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
forms/fact sheets/Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
fraudulent Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Pa I.D. and address Requirements for titling and
Registering a Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Messenger Inquiries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Decentralized services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
assembly of forms submitted to PennDot . . . . . . . . . . . . . . . . . . . . 20
on-line Messenger Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Messenger Room sort bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Regulations (title 67) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
sample contract . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
2
IntRoDUctIon
As a bonded Messenger Service, you will be submitting customer applications through the Bureaus
of Motor Vehicles and Driver Licensing. The information contained in this manual is critical to all
messenger services. This manual reviews and explains Messenger Service policies and procedures
and also details additional services messengers can provide for their customers. Please take the
time to review each section carefully.
PennDOT is dedicated to providing the most efficient services possible to our customers and
partners. We have improved our turnaround time on processing applications, reduced our error rate,
improved our call center, clarified and simplified regulations and revised forms. Changes and
improvements are occurring daily. Messenger services are a conduit to providing the citizens of the
commonwealth with choice and accessibility. This manual provides you with the tools you need to
provide the best customer service and help maintain our dedication to providing the most efficient
services possible to our customers.
Copyright © 2014 by the Commonwealth of Pennsylvania. All Rights Reserved.
3
contact telePHone nUMbeRs
As an authorized messenger service, you may use any of the telephone numbers listed below.
These numbers are not to be given out to the general public, notaries, dealers or any other titling
clerks, for any reason:
Messenger Room
Riverfront Office Center
Counter Hours
DL - 7:30 a.m. - 11:30 a.m.
VR - 7:30 a.m. - 11:30 a.m.
12:30 p.m. - 4:00 p.m.
12:30 p.m. - 4:00 p.m.
Monday/Friday Hours
Saturday Hours
5 a.m. - 7 p.m.
5 a.m. - 12 p.m.
(717)
(717)
(717)
(717)
787-5458
787-8861
783-3875
705-1158
Decentralized Registration Issuance (Monday - Friday, 9 a.m. to 4 p.m.) - (717) 346-0605
The numbers below may be given to the public.
(Monday - Friday 8 a.m. - 5 p.m.)
If calling within PA . . . . . . . . . . . . . . . . . . . . . . . . . . 1-800-932-4600
If calling from out-of-state . . . . . . . . . . . . . . . . . . . . . (717) 412-5300
If calling within PA on a TDD . . . . . . . . . . . . . . . . . . 1-800-228-0676
If calling from out-of-state on a TDD. . . . . . . . . . . . . (717) 412-5380
Commercial Registration. . . . . . . . . . . . . . . . . . . . . . (717) 346-0608
4
foRMs/fact sHeets
Most of our forms and fact sheets can now be obtained via Pennsylvania’s Driver and Vehicle
Services website. This site serves as a virtual service center that enables messengers to fill out and
print forms and download fact sheets.
These online services are being offered as one more way for messengers to quickly and efficiently
complete driver and vehicle services for their customers.
Messengers will be able to access most forms from this website by entering www.dmv.state.pa.us.
(To search for forms, click on “forms and publications.”) To view forms within a category, click on the
appropriate link. If you know the name or form number of the form you need, then scroll down the
page until you find it, or you can use your browser’s search function to locate the form's name or
form number.
If you require a form that is not yet available on our website, you will need to complete Form
MV-511B to obtain that form from our Forms Supply Room.
If you require a form that is available on the website, you are responsible for downloading the form.
PUblIcatIons
To assist in completing forms and to gain a better understanding of our procedures and
requirements, it is recommended that Messenger Services utilize PennDOT’s website,
www.dmv.state.pa.us to view the following reference materials:
The Fleet Registration Manual (Pub 479)
The Apportioned Registration Manual (Pub 181)
Pennsylvania Consolidated Statutes, Title 75, Vehicle Code, is also available on our website;
however, should you desire a printed copy of the PA Vehicle Code, Title 75, you may order copies
at the following address:
Legislative Reference Bureau
641 Main Capitol Building
Harrisburg, PA 17120-0033
(717) 783-1960
You will be billed at the current rate upon receipt of the order.
5
fRaUDUlent IDentIfIcatIon
The criminal use of false identification is a multi-billion dollar national, state and local problem. An
array of criminals using false credentials in welfare fraud, illegal immigration, drug trafficking, passing
bad checks, phony credit cards and hundreds of other crimes is growing. These crimes have one
thing in common: each of us pays the price in taxes, in the increased cost of goods and in the
human suffering and tragedy caused by the success of false identification crimes.
False identification is a criminal’s best friend. With it, criminals can appear and disappear by creating
fictitious “paper people.” Many government agencies and companies, who are defrauded by false
identification schemes, are not aware they are being victimized. This is because false identification
crimes are often not detected until long after the crime is committed. The growing use of false
identification must be stopped.
In order to curtail these illegal activities, PennDOT has implemented the following:
v Amended the photo license equipment contract to allow two photos for all duplicate
license camera cards.
v Prominently posted notices in photo centers to read “for all replacement licenses, two
photos will be taken to prevent fraudulent use of an individual’s identity - the second photo
will be held and utilized for investigation and enforcement purposes.”
v Misuse Investigations - conducted upon receipt of notarized letter from a customer
regarding citations or duplicate counters on his/her driving record he/she knows nothing
about.
Messenger services can Play a large Part in Preventing fraud
When administering an affidavit or acknowledgement, a notary is required to identify the customer.
As a messenger, you are directly involved when notarizing driver licensing forms and particularly the
application for duplicate driver's license on Form DL-901.
Always ask for identification. You should be satisfied that the person in front of you is who he/she
claims to be. Two forms of identification are required.
a list of acceptable forms of Identification for Driver license applications is:
1. Birth Certificate with raised seal (U.S. issued by an authorized government agency,
including U.S. territories or Puerto Rico. Non-U.S. Birth Certificates will not be accepted.)
2. Certificate of United States Citizenship (Immigration and Naturalization Form N-560)
3. Certificate of Naturalization (Form N-550 or N-570)
4. Alien Registration Receipt Card (Immigration and Naturalization Form I-151 or I-551)
5. Marriage Record
6. Military Identification Card
7. Pennsylvania Driver’s License
8. Driver’s License from Another State
9. Pennsylvania Identification Card
Applicant’s under 18 years of age should be accompanied by a parent, guardian or spouse who has
acceptable proof of identity.
6
PennsYlVanIa IDentIfIcatIon anD PennsYlVanIa
aDDRess ReQUIReMents
Effective January 31, 2006, PennDOT introduced a change to the proof of identification an agent
may accept for motor vehicle titling and registration documents. In addition, the address
requirements were changed. Information concerning the Pennsylvania ID and Pennsylvania address
requirements was provided in the Driver and Vehicle Services Update Bulletin, Edition 06-02.
The following credentials must be used for identification purposes when titling and registering a
vehicle in Pennsylvania:
v A valid Pennsylvania Photo Driver’s License
v A valid Pennsylvania Photo Identification Card
v A valid Pennsylvania Photo Exempt Driver’s License
v A valid Pennsylvania Photo Exempt Identification Card
v A valid U.S. Armed Forces Common Access Card
*
Dependents of Armed Forces Personnel must provide a valid U.S. Uniformed
Services Identification and Privilege Card (DD Form 1173)
note: The requirements for Pennsylvania ID do not apply to the sellers of the vehicle. However,
this does not exempt the seller or sellers from providing valid government issued photo identification
for identification purposes when completing motor vehicle documents as the seller of the vehicle.
The address requirements for titling and registering a vehicle in Pennsylvania are as follows:
Pennsylvania requires that only the customer’s bona fide Pennsylvania numbered street address
may be listed on the application to title, register, renew a registration or change an address. In
addition, effective Jan. 31, 2006, motor vehicle documents may not be issued to an out-of-state
address.
There are a few exceptions to the Pennsylvania address requirement for titling and registering a
vehicle in Pennsylvania. The following exceptions allow for motor vehicle documents to be
processed reflecting an out-of-state address:
v U.S. Armed Forces personnel or their dependents.
v Employees of federal or state government or their immediate families whose
workplace is located outside of Pennsylvania.
v An out-of-state leasing company as long as the lessee is a Pennsylvania resident.
v An out-of-state company with no office in Pennsylvania, however the vehicles are
regularly operated in carrying on business within the Commonwealth as provided
in Section 1303(a) of the Vehicle Code.
If the applicant is entitled to the out-of-state address exception, Form MV-8, “Self Certification for
Proof of Residency,” must be completed and submitted to the Department for processing along with
the supporting documentation. note: No agent, including an on-line agent, may process any motor
vehicle applications containing an out-of-state address. Form MV-8 may be found on our website at
www.dmv.state.pa.us.
7
MessenGeR InQUIRIes
The sole purpose of messenger inquiry access is to assist messengers in helping their customers.
Inquiries may only be made to complete or process an application or to check the status of
an application submitted through your Messenger service. The link to any inquiry is a matching
application processed or submitted through the messenger service.
Within the course of every day business, there may be an occurence of an inquiry made, where
there is not a matching application or transaction due to extenuating circumstances, such as a
vehicle or driver suspension. In any of these cases, the customer must sign a form permitting the
access of his/her information. For driver license inquiries, Form DL-6114A must be completed. For
motor vehicle inquiries, Form MV-161, “Vehicle Inquiry Access Authorization,” must be completed
and signed by the vehicle owner. note: Forms DL-6114A and MV-161 may be found on our website
at www.dmv.state.pa.us.
Every inquiry made by a Messenger Service must be justified by complying with the previous two
paragraphs. This means every inquiry can be matched to one of the following four items:
1. An application processed by your Messenger Service
2. An application submitted to PennDOT by your Messenger Service
3. A completed DL-6114A
4. A completed Form MV-161, “Vehicle Inquiry Access Authorization”
UnDeR no cIRcUMstances MaY anY otHeR RecoRDs be accesseD.
8
Dl - 15 cUstoMeR InQUIRY conVeRsatIon
PURPose:
Inquiry allows the operator to view a customer’s driving history record.
scReen DescRIPtIons:
2DL00502
MENU MAINTENANCE - SELECTION AND TEXT
MENU IDENTIFIER : DECENTS
12
15
42
54
81
70
DECENTRALIZED SERVICES MENU
COUNTER DATA ENTRY
CUSTOMER INQUIRY
RESTORATIONS (COUNTER)
REQUESTOR SALES (COUNTER)
TRANSACTION HISTORY MAINTENANCE
CASH DRAWER RECONCILLIATION
SELECTION: ….
15-RETURN
X SIGNOFF
16-SIGNOFF
actIon:
KeY the number 15 in the selection field
DePRess the enter key. The Customer Inquiry Prompt screen, DL01503, will appear:
C7201500
2DL01503
CUSTOMER INFORMATION
Record Number
Customer Name
Date of Birth
:
Social Security Number
City
:
CUSTOMER INQUIRY PROMPT
mm/dd/yy
:
:
:
WORK IDENTIFICATION
WID Number
:
24-RESEST
20-FEEREMIT
15-RETURN
This screen, 2DL01503, provides several fields for data entry to select a customer record.
9
fIelDs:
Record Number - Identifies the record of the last customer; it is an eight-digit numeric field.
Customer Name - Identifies the name of the customer; it is a 35-character, field which displays the
LAST NAME first
Date of Birth - Customer's date of birth, using the mm/dd/yy format
Social Security Number - The Social Security Number is a primary or secondary means of identifying
a customer.
City - The customer's city of residence.
WID Number - Identifies the document being processed. It is an 18-character numeric field.
scReen DescRIPtIons:
C7201500
2DL01505
Customer
Address Line 1
Address Line 2
City/State/Zip
Driv Privilege
Med Restrict
Prod Class
Duplicates
1
2
3
4
5
6
7
8
:
:
:
:
:
:
CUSTOMER INQUIRY SUBMENU
:
:
RECORD TYPE
Endorsements :
DOB
SSN
mm/dd/yy
:
:
Height
:
CDL Restrict :
Organ Donor :
:
Sex/Eye Color :
License Expires
:
General Customer Inquiry
Recipient Inquiry List
Transaction History Inquiry
Traffic Safety Inquiry
Failure to Respond Inquiry
Medical Inquiry
Print Restoration Requirements
OOS Conviction List
Selection: 1
15-RETURN
note: Whenever inquiring, look at the following fields: driver privilege, record type, date of birth,
product class and license expiration date. Most important, verify this is the correct customer by
verifying address.
KeY #1 in selection field. DePRess enter. Customer Submenu 2 Inquiry Screen appears.
10
Customer
:
Address Line 1 :
Address Line 2 :
City/State/Zip :
Driv Privilege :
Med Restrict
:
Prod Class
:
Duplicates
:
OOS Res Code: N
Exp Date:
26486336 PUBLIC,JOHN,G
1101 S STREET
SOMEWHERE
HARRISBURG PA 17101
C ! Record Type : RL
6 Endorsements:
INS Status:
Number:
1 General Customer Inquiry
2 Recipient Inquiry List
3 Transaction History Inquiry
4 Traffic Safety Inquiry
5 Failure To Respond Inquiry
6 Medical Inquiry
7 Print Restoration Requirements
8 OOS Conviction List
9 (O)LL/(P)L Eligibility Inquiry
Selection :
11
Date of Birth : 05/20/83 1
SSN: 178902345
Height
: 5 10
CDL Restrict :
Organ Donor: Y
Sex/Eye Color : M BR
License Expires: 05/21/07 2
caRats InQUIRY
IMV00002
MESSENGER TRANSACTION (MVMSGRS)
--
-
MESSENGER SERVICE TRANSACTIONS
INQUIRY CONVERSATIONS
07 MV07 - DUPLICATE TITLE
09 MV09 - CHANGE OF ADDRESS
30 MV30 - REISSUE OF MATERIALS
33 MV33 - VEHICLE INFO SALES
70 MV70 - OPEN/CLOSE A CASH DRAWER
93 MV93 - RENEW REGISTRATION
73 MV73 - FEE REMIT INQUIRY
75 MV75 - TITLE INQUIRY
76 MV76 - TAG INQUIRY
RESTORATION REQUIREMENTS
46 FR46 - FR/SUSPENSION INQUIRY
77 MV77 - VIN INQUIRY
79 MV79 - SUSPENSE INQUIRY
87 MV87 - OWNER NAME INQUIRY
SELECTION: 75
15-RETURN 16-SIGNOFF
IMV00002 is the 'Main Menu' of options.
actIon:
KeY the number associated with the transaction. Type into selection field (in this case, type '75')
DePRess the enter key.
12
C7500600 2MV0XXXX
OWNER
CARATS Passenger Test
Record
PENNDOT
Address 2
Harrisburg PA 17777
LESSEE
VEHICLE INQUIRY DETAIL BY TITLE
Lessee: LLL
Title: 90000020 8
Tl Seq: 12
Tl Dt: 01/01/90
Tl Dup: 1
Non PA Tl:
Ckdt: CA
Carrier:
Tag:
Exp Dt:
Rg Fee
Axle Tx:
Prv Rn:
Reg Dups:
Tag Tp: 01
P Tag: 123ABC
Reg Pro:
MAKE: Chev
Model: CSA
Year: 94
Body: Sdn
VIN 1HBT3RU55XC044532
Dealer:
Junk:
Unclaimed:
A/C:
Stolen Veh Dt:
Van:
Stolen Tag Dt:
Renew WID: 96000 0000 000000 000
Stops:
21-IMINFO
22-DETAIL2
16-NOTEPAD18-LIENINFO19-WIDHIST
Est WID: 96000 0000 000000 000
15-RETURN
13
D1714012 5/02/14
ARP:
GVW:
GCWT:
Unl Wt:
Axles:
GVWR:
GCWR:
AWR:
R
TAX UNPAID
Class:
Equip No:
Flt:
RCD-TYPE-CODE
A2
A4
BP
B2
B4
CS
DC
FI
ID
II
IL
IN
IO
IP
IR
JA
JB
JL
JP
LB
LI
LL
LM
LR
L2
MI
ND
NI
OB
OI
OL
OM
OS
PD
PI
PL
PP
PR
P2
P4
RA
RL
RP
SB
SI
SL
SR
XX
Dl Record types
RCD-TYPE-DECODE
2YR LIC/LP/ID
4YR LIC/LP/SB
SCHBUS/PERMIT
2YR LIC/LP
4 YR LIC/LP
CHGSOR INPROG
DECEASED
FICT OPERATOR
PHOTO ID
INTERLOCK LIC
INTERLOCK LP
INTERNATIONAL
II PA MVD OOS
REG LP/ID
PHOTO ID REES
JR LIC/LP/ID
JR LIC/LP
JR LICENSE
JR PERMIT
LICENSE/SB
JR LIC/ID
OCC LIM LIC
LIC/MECHANIC
LIC RE-EST
REG 2YR LIC
MILITARY
NON-DRIVER
II ND OOS
OUT OF ST SB
REG LIC/ID
REG LIC/OLL
OUT/STATE MEC
OUT OF STATE
LP PD 2YR/ID
JR LP/ID
REG LIC/ PL
JR LP PD
LP RE-EST
LP PD 2YRS
LP PD 4YRS
REG LIC/LP/ID
REG LICENSE
REG LP
SCHOOL BUS
2YR LIC/ID
SR LICENSE
SCH BUS RE-ES
INTERLOCK OLL
14
caRats InQUIRY
IMV00002
self authorization Procedures (caRats)
MESSENGER TRANSACTION (MVMSGRS)
MESSENGER SERVICE TRANSACTIONS
07
09
30
33
70
93
MV07
MV09
MV30
MV33
MV70
MV93
-
DUPLICATE TITLE
CHANGE OF ADDRESS
REISSUE OF MATERIALS
VEHICLE INFO SALES
OPEN/CLOSE A CASH DRAWER
RENEW REGISTRATION
RESTORATION REQUIREMENTS
46 FR46 - FR/SUSPENSION INQUIRY
--
-
INQUIRY CONVERSATIONS
73 MV73 - FEE REMIT INQUIRY
75 MV75 - TITLE INQUIRY
76 MV76 - TAG INQUIRY
77 MV77 - VIN INQUIRY
79 MV79 - SUSPENSE INQUIRY
87 MV87 - OWNER NAME INQUIRY
SELECTION: 75
15-RETURN
16-SIGNOFF
IMV00002 is the 'Main Menu' of options.
actIon:
KeY the number associated with the transaction. Type into selection field (in this case, type '75')
DePRess the enter key.
15
C7500600 2MV0XXXX
OWNER
CARATS Passenger Test
Record
PENNDOT
Address 2
Harrisburg
PA 17777
LESSEE
VEHICLE INQUIRY DETAIL BY TITLE D1714012
Lessee: LLL Ckdt: CA
Title: 90000020 8
Tl Seq: 12
Tl Dt: 01/01/90
Tl Dup: 1
Non PA Tl:
Reg Dups:
MAKE: Chev Tag Tp: 01
Model: CSA P Tag: 123ABC
Year: 94
Reg Pro:
Body: Sdn
VIN 1HBT3RU55XC044532
Dealer:
Junk:
Unclaimed:
A/C:
Stolen Veh Dt:
Van:
Stolen Tag Dt:
Renew WID: 96000 0000 000000 000
Stops:
21-IMINFO
16-NOTEPAD
22-DETAIL2
18-LIENINFO
Carrier:
Tag:
Exp Dt:
Rg Fee
Axle Tx:
Prv Rn:
GCWR:
AWR:
Class:
Equip No:
Est WID: 96000 0000 000000 000
15-RETURN
19-WIDHIST
16
5/02/14
ARP:
GVW:
GCWT:
Unl Wt:
Axles:
GVWR:
R
Flt:
TAX UNPAID
Decentralized services
The Pennsylvania Department of Transportation implemented the Decentralized Services Program
in order to provide more complete and convenient Motor Vehicle and Driver License services to
citizens of the Commonwealth. This program is to be used for those agents without online
capabilities.
The Decentralized Services Program allows messengers who are also approved as issuing agents
to provide distinct services to their customers. These services are: 1) issuing a registration plate to a
vehicle already titled in Pennsylvania, but not registered; 2) reissuing a registration plate to a vehicle
already titled and registered in Pennsylvania.
There are several benefits to the Decentralized Services Program. PennDOT and the messenger
are able to immediately serve a customer, and processing of the permanent output can occur after
the customer has been initially served.
Under the Decentralized Services Program, a customer is able to visit the office of an authorized
agent and receive a "temporary output" document after properly completing all required forms and
paying a fee. The agent then telephones a special number to receive PennDOT authorization to
complete any decentralized transaction. The temporary output document is actually a copy of the
application form. The agent is then responsible for submitting the application form to PennDOT,
where the application is processed. The permanent output is then returned to the agent for the
customer.
Participation in the Decentralized Services Program is optional for Messenger Services that are also
registered as issuing agents. Messengers interested in participating in this program should contact
Regulated Client Services for more information.
The Decentralized Services Program telephone lines are open Monday thru Friday 9 a.m. - 4 p.m.
The telephone number is (717) 346-0605.
17
MV-120/MV-140 taG IssUance
for vehicle already titled, but not registered in Pa
note: Forms MV-120 and MV-140 may be found on our website at www.dmv.state.pa.us.
v
v
v
v
v
v
v
v
v
v
v
v
v
Receive from applicant two forms of identification bearing a signature.
Call the decentralized phone line, (717) 346-0605, between 9 a.m. and 4 p.m., Monday - Friday.
Messengers with inquiry access must self authorize.
Identify yourself by giving your messenger service name, messenger number and agent
number.
Identify application type, example: MV-120/MV-140.
Provide applicant information: name(s), address, title number, VIN number.
If applicant's record is not in order, authorization to issue a product will be denied.
If applicant's record is in order, you will be issued an authorization number. Complete forms
MV-120/MV-140 listing tag number being issued on both forms where applicable and the
authorization number you were given through the decentralized telephone line.
Authorization number, date, time and initials must be listed in the top right hand corner of
the MV-120.
Acquire signature of applicant on both forms.
Collect applicable payment.
The pink copy of the application should be given to the applicant to serve as temporary
authorization to operate his/her vehicle.
Retain yellow copy of MV-120 for your files, in chronological order for no less than three years.
Assemble Department documents in the following order:
MV-120/MV-140
a. BUD Sheet
b. Check (placed horizontally)
c. MV-140
d. MV-120 (white copy)
e. Photocopy of applicants valid PA Drivers License or I.D.
18
MV-120/MV-44 taG IssUance
(for vehicle already titled and registered in Pa but plate was lost, stolen or mutilated)
note: Forms MV-120 and MV-44 may be found on our website at www.dmv.state.pa.us.
v Receive from applicant two forms of identification bearing a signature and a copy of the current
registration card.
v Call the decentralized phone line, (717) 346-0605 between 9 a.m. and 4 p.m., Monday - Friday.
Messengers with inquiry access must self authorize.
v Identify yourself by giving your messenger service name, messenger number and agent number.
v Identify application type, example: MV-120/MV-44.
v Provide applicant information: name(s), address, title number, VIN number.
v If applicant's record is not in order, authorization to issue a product will be denied.
v If applicant's record is in order, you will be issued an authorization number. Complete forms
MV-120/MV-44 listing tag number being issued on both forms where applicable and the
authorization number that you were given through the decentralized phone line.
v Authorization number, date, time and initials must be listed in the top right hand corner of the
MV-120.
v Acquire signature of applicant on both forms.
v Collect applicable payment.
v The pink copy of the application should be given to the applicant to serve as temporary
authorization to operate his/her vehicle.
v Retain yellow copy of MV-120 for your files, in chronological order for no less than three years.
v Assemble Bureau documents in the following order:
MV-120/MV-44
a. BUD Sheet
b. Check
c. MV-44
d. MV-120
e. Photocopy of applicants valid PA Drivers License or Photo I.D.
19
asseMblY of foRMs sUbMItteD to PennDot bY MessenGeR seRVIces
MotoR VeHIcle tRansactIons
1. MV-1 - Temporary Plate Issued with an MCO or Out-of-State Title
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-1
l
MCO or out-of-state title, etc. - face up
l
Supporting documents
2. MV-1ST or MV-4ST - Title Only
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-1 or MV-4ST
l
PA title - reverse side up, out-of-state title or MCO - face up
l
Supporting documents
3. MV-1 or MV-4ST - Plate to be issued by Bureau
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-1 or MV-4ST
l
PA Title - reverse side up, out-of-state title or MCO - face up
l
Attach a photocopy of proof of insurance for applicable types of vehicles
l
Photocopy of proof of identification
4. MV-1 or MV-4ST - Transfer of Plate
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-1 or MV-4ST
l
PA title - reverse side up, out-of-state title or MCO - face up
l
Supporting documents
note: Do not submit registration card with title application.
5. MV-1L - Application to Add, Change or Delete Lessee Information
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - if renewing
l
MV-1L
l
MV-140 - if renewing
l
Original Power of Attorney, if applicable
6. MV-4ST - Temporary Plate Issued with a PA Title
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-4ST
l
PA Title - reverse side up
l
Supporting documents
7. MV-6 - Applying for a Certificate of Salvage
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check (if applicable) - upper left corner
l
MV-6
l
Title
20
8. MV-6SV Insurance Company Application for Certificate of Salvage for Stolen Vehicle
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
MV-6SV
l
PA Title or Out-of-State Title
l
Supporting documents
9. MV-11 - Application for an Antique or Classic Registration Plate with or without an MV-1 or MV-4ST
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
Title - Face up
l
MV-1 or MV-4ST - if applicable
l
MV-11
note: Photocopy of proof of insurance always required when applying for an antique or classic
registration plate.
l
Photocopy of proof of identification
10. MV-11V - Application to Display a Vintage Registration Plate
l
BUD (MV-127) - Stamp messenger number on lower right hand corner of the BUD and all documents
l
Check - upper left corner
l
MV-11V
l
Color Photograph of Vintage registration plate
note: Photocopy of proof of insurance is required when applying to display a vintage registration
plate.
11. MV-16 - Cancellation of Title
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - (if applicable) - upper left corner
l
MV-16
l
PA Title – Face up
12. MV-38D - Application for Duplicate Certificate of Title by a Registered Dealer
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-38D
l
Copy of MV-27A or MV-27B (Dealer Notification)
l
Photocopy of front and back of the title.
13. MV-38L or MV-38O - Applying for a Duplicate Title and/or Never Received Duplicate Title
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check (if applicable) - upper left corner
l
MV-38O or MV-38L
l
Title - if applicable
14. MV-39 - Death Procedure
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check (if renewing) - upper left corner
l
MV-4ST or MV-1 - if applicable
l
MV-140 (if renewing)
l
MV-39
l
PA Title - reverse side up or out-of-state title - face up
l
Supporting documents if applicable, such as Death Certificate if Funeral Director or Attending
Physician did not sign Form MV-39.
21
15. MV-41 - Applying for a Correction or a Change of Vehicle Information on a PA title
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check (if applicable) - upper left corner
l
MV-41
l
Title (if applicable)
l
Supporting documents (if applicable)
16. MV-41A - Application for Correction or Change of Name
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check (if applicable) - upper left corner
l
MV-41A
l
Title - if applicable
l
Supporting documents - if applicable
17. MV-44 - Applying for a Duplicate Registration Card
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-44
18. MV-44 - Application for a Duplicate Registration Plate
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-44
l
Photocopy of proof of identification
l
Notarization required
note: If renewing at the same time attach completed Form MV-140 or MV-105.
19. MV-44 - Application for a Duplicate Renewal Sticker
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-44
note: If applying for a sticker and extra registration card, answer question in Section B.
20. MV-44 - Application for a Never Received Registration Plate, Renewal Sticker, Registration Card
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
MV-44 - must be notarized if never received
l
Supporting documents (if applicable)
l
Photocopy of proof of identification if applying for plate
21. MV-44 - Application for Weight Class Sticker
l
MV-44
note: List weight class number in section B
bUD not required
22. MV-63 - Change of Address
bUD not required
l
MV-63
note: If your office wishes to receive the driver's license update card or registration card, stamp your
messenger number on the MV-63; otherwise the output will be mailed from PennDOT to the customer.
If changing an address for a lessee, complete Form MV-1L.
Commercial drivers must complete Form DL-80CD and pay a duplicate driver's license fee to obtain a
CDL camera card reflecting an address change.
22
23. MV-77 - Request for Farm Vehicle plate or Farm Vehicle 2 Year Certificate of Exemption
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-1 or MV-4ST - if applicable
l
Title - if applicable
l
MV-77
l
Supporting documents
l
Photocopy of proof of identification
24. MV-91 - Application for Replacement Plate After a Voluntary Surrender of Plate by Owner
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
MV-91
l
MV-120 if a registration plate was issued
l
Proof of Insurance if plate is to be issued by PennDOT
25. MV-105 - Renewal of Registration - Clean (No address changes)
l
MV-105 - Stamp messenger number above name and address
l
MV-371 - if applicable
l
Check
l
Insurance Binder - if applicable
l
Schedule 1 Form 2290 - required for trucks over 55,000 lbs.
l
Do not send blanket checks for MV-105s and MV-140s submitted together. Separate checks are
required for MV-105s and MV-140s.
l
PennDOT will accept up to five MV-105s or five MV-140s with one blanket check (but do not mix the
MV-105s and MV-140s and submit with one blanket check).
bUD not required
26. MV-105 - Renewal of Registration - with Address Changes
l
Check - Stamp messenger number above name and address
l
MV-105
l
Insurance Binder - if applicable
l
Schedule 1 Form 2290 - required for trucks over 55,000 lbs.
l
PennDOT will accept up to five MV-105 C/A’s with a blanket check.
bUD not required
27. MV-120 - Transfer of Plate
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-140 - if renewing and transferring simultaneously
l
MV-120
note: Do not submit registration card.
28. MV-120/MV-44 - (Decentralized Procedure) to Replace a Lost, Stolen or Mutilated Registration Plate
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-44
l
MV-140 - if the lost, stolen, or mutilated plate is expired
l
Photocopy of proof of Identification
l
MV-120 - (write authorization number from the Messenger Service Center or if you are an on-line
messenger, your initials and the date/time in upper right hand corner of Form MV-120
23
29. MV-120/140 - (Decentralized Procedure) to Issue a Registration Plate
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-140 – Required when PennDOT processes this transaction. Not required when issuing a plate to
a vehicle owner that already owns the vehicle if processed at an On-Line Messenger Service Center.
l
MV-120 - (write authorization number from Messenger Service Center or if you are an on-line
messenger, your initials and the date/time in upper right hand corner of Form MV-120.
30. MV-125 - Discrepancy Correction Routing Sheet
l
Staple - Stamp messenger number on all documents
l
Check (if applicable)
l
MV-125 - Complete form to correct Bureau errors (other than a name, address, VIN, year, or Purged
Records and other miscellaneous Bureau errors) - Include a brief explanation of the correction or
problem in the space provided on Form MV-125. Complete MV-125 for Tag corrections; Suspended
(rejected) applications not received by the messenger, corrections of ownership, miscellaneous com
plicated corrections and odometer discrepancies. MV-125 must be legible and have a concise and
accurate explanation of the problem/discrepancy.
l
PA title (if applicable)
l
Supporting documents
l
bUD not required
31. DL-135 - Request for Informationa vertically mounted display bracket.
l
DL-135 - Stamp messenger number on all documents
l
Staple check to upper left hand corner
l
BUD not required
32. MV-140 - Renewal of Registration
l
Check
l
MV-140
l
Insurance Binder - if applicable
l
Schedule 1 Form 2290 - required for trucks over 55,000 lbs.
note: If requesting a plate to be issued by the Bureau on Form MV-140, submit a photocopy of proof
of insurance. PennDOT will accept up to five MV-140s with one blanket check.
l
bUD not required
33. MV-141 - Surrender of a Registration Plate
l
Paper clip or rubber band
l
MV-141 - Stamp messenger number on all documents
l
Registration plate
l
Registration card (if available)
l
bUD not required
34. MV-145 - Application for Person with a Disability, Severely Disabled Veteran, Disabled Veteran or Hearing
Impaired plate
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-145
l
Photocopy of proof of identification required
35. MV-145A - Application for Person with a Disability Parking Placard
l
MV-145A - Stamp messenger number on all documents
l
bUD not required
24
36. MV-145V - Application for Disabled Veteran, Severely Disabled Veteran Registration Plate or Severely
Disabled Veteran Motorcycle Plate Decal
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check if applicable - upper left hand corner
l
MV-145V
l
Supporting documents
37. MV-150 - Applying for a Special U.S. Military Veteran Plate
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-150
l
Supporting documents
l
Photocopy of proof of identification
38. MV-217 - Application for Certificate of Title after Default by Owner
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-217
l
Completed MV-1
l
PA Title - reverse side up
l
Supporting documents
39. MV-217A - Application by Financial Institution for Certificate of Title after Default by Owner
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-217A
l
PA Title - reverse side up
l
MV-120 - If issuing or transferring registration plate
l
Supporting documents
40. MV-421 – County of Residence Verification
l
MV-421
l
bUD not required
41. MV-426B/MV-1 - Plate to be issued by Bureau - Reconstructed Vehicle (if it can’t be processed on-line),
Specially Constructed, Collectible, Modified, Recovered Theft, Out-of-State Branded Title, Out-of-State
Salvage Certificate, Reconstructed/Recovered Theft, Specially Constructed Street Rod and Street Rod
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-426B
l
MV-1 (if applicable)
l
PA Title - reverse side up, out-of-state title - face up, Salvage Certificate - face up, or MCO (for kit
trailer) - face up
l
Supporting documents - For a Specially Constructed, Kit Trailer, or Reconstructed Vehicle Form MV426B will be completed by an Enhanced Inspection Mechanic; 4 color photographs taped to an 8 1/2”
x 11” paper that are signed and dated by an Enhanced Inspection Mechanic, etc. A temporary plate
MaY not be IssUeD except for an out-of-state titled vehicle that is branded “Rebuilt, Rebuilt
Salvage, S, etc. when submitted with the MV-426B and the vehicle had an enhanced inspection per
formed.
***Please ReMoVe all staPles anD tHe InstRUctIon PaGes fRoM tHe MV-426b***
25
42. MV-700 - Application for Refund
l
One staple in upper left corner
l
MV-700 - Stamp messenger number on all documents
l
Copy of canceled check(s) or money order(s)
l
Registration card, sticker, plate, or camera card, if applicable
l
bUD not required
43. MV-904 - Applying for a Special Registration Plate
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-904
44. MV-911 - Application for Special Fund License Plate
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - upper left corner
l
MV-911
non coMMeRIcal DRIVeR lIcense tRansactIons
45. DL-58A - Renewal of Driver's License
l
Check - Stamp messenger number on all documents
l
DL-58A
l
note: The driver number or last name & DOB must be written on the check.
l
bUD not required
46. DL-58EF - Applying for a Photo License (to Replace Photo Exempt Driver’s License) when returning to PA
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
DL-58EF - must be notarized
47. DL-59 - Applying for Change from a Junior Driver's License to a Regular Non-Commercial Driver’s License
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
DL-59
l
MUst be a lIcenseD DRIVeR foR 1 YeaR to aPPlY foR a senIoR lIcense
48. DL-81 - Application for Non-Driver Photo ID Card for Pennsylvania Drivers
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check (if applicable)
l
DL-81 - attach driver's license or camera card with tape to form
l
note: The driver number or last name & DOB must be written on the check.
l
attach & complete a Dl-601MRt if applying for free ID card & returning license for a medical
reason.
49. DL-125EXP - Messenger Discrepancy Submittal Sheet
l
Staple
l
DL-125EXP - Include a brief explanation explaining the error on the D.L., L.P., or PA I.D. Card
l
Stamp messenger number on all documents
l
Attach the Camera Card, PA I.D. Card, or Learner's Permit if applicable.
l
Supporting documents - Example: DL-80, etc.
l
bUD not required
26
50. DL-503 - Request for Information (driving record)
l
One staple in upper left corner
l
Check – Upper left hand corner
l
DL-503 - Stamp messenger number on all documents
l
bUD not required
51. DL-901 - Application to Renew/Replace/Change/Correct A Non-Commercial Driver's License/Identification
Card/Learner's Permit
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - Top - front side of DL-901
l
DL-31
l
note: If not a simple error complete for DL-125EXP - Messenger Discrepancy Submittal Sheet.
coMMeRcIal DRIVeR lIcense tRansactIons
52. DL-31CD - Commercial Learner's Permit Application
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - Top of form
l
DL-31CD
l
note: The driver number or last name & DOB must be written on the check.
53. DL-80CD - Application for Change/Correction/Replacement of Commercial Driver's License, Learner's
Permits or Camera Card
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - (required unless it was a Bureau error or never received)
l
DL-80CD
l
note: The driver number or last name & DOB must be written on the check.
54. DL-100CD - Application for Revision/Return of CDL Classification
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check (if applicable)
l
DL-100CD
l
note: The driver number or last name & DOB must be written on the check.
55. DL-143CD - Commercial Driver's License Renewal Application
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check - Top of form
l
DL-143CD
l
note: The driver number or last name & DOB must be written on the check.
MIscellaneoUs tRansactIons
56. Application for Unclaimed Registration Products – Form name - For Bonded Messenger Use Only
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Form - For Bonded Messenger Use Only – Application for Unclaimed Registration Card, Sticker,
Weight Class Decal, Certificate of Title or Certificate of Salvage
l
Stamp messenger number at bottom of this form
57. CARATS Re-entry Title/Registration Transactions
l
Original BUD (MV-127) - Messenger number will be stamped in lower right corner of the BUD and all
documents
l
Check - if additional fees are due
l
CARATS Rejection letter
l
Remaining original documents assembled in the correct order as originally submitted.
l
no staPles
27
58. RETURN CHECKS
l
One staple in upper left corner
l
Messenger Submittal/Rejection Sheet for Return Check Cases
l
Check
l
Supporting documents (if applicable)
l
bUD not required
59. SME-Implement of Husbandry
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
Check
l
MV-190
l
Title and supporting documents
l
Photographs attached with scotch tape to 8.5” x 11” paper
60. Transactions that require (white) Traffic Safety Transmittal Sheets - DL-601MRT (half sheet of paper) for
Driver License Transactions
l
Staple
l
BUD (MV-127) - Stamp messenger number on lower right corner of the BUD and all documents
l
DL-601MRT - White traffic safety transmittal sheet
a. Medical reports;
b. DL Suspension with receipts from traffic violations, etc;
c. DL-100 Voluntary surrender of Driver's License or Learner's Permit or DL-100A Withdrawal of
Parental Consent;
d. Requests for Special Exam Letters, Hearings, etc;
e. Requests for Restoration Requirement Letters;
f. Requests for Letter of Clearance - DL-130;
g. DL-16LC - Acknowledgment of Suspensions Forms;
h. DL-81 - Application for Photo I.D. card for PA drivers;
i. Request for Replacement School Bus Certificate;
j. Submitting medical exams for school bus drivers; and
k. Submitting a Driver's License for a deceased person - include the obituary notice or Death
Certificate
l
note: DL-601MRT is not required for a Certified Driving Record.
61. Transactions that require VR Messenger Rejection/Transmittal Sheets For Insurance Suspensions
l
1 staple through all documents in upper left corner
l
Messenger Rejection/Transmittal Sheets for Insurance Suspensions (size 8 1/2 x 11)
l
Stamp messenger number on all documents
l
Check(s) (If applicable) – note: Do not include a restoration fee with a renewal fee.
l
Separate checks are required for the restoration fee and renewal fee.
a. F Stops with proof of insurance, $50 restoration fee, if applicable etc. (note: If an F & I stop is
on record only one $50 restoration fee is due)
b. I Stops with proof of insurance, $50 Restoration fees, etc. (note: If an F & I stop is on record
only one $50 restoration fee is due)
MV-140 or MV-44 - if applicable
Proof of Insurance
MV-221 - if applicable
Official notice for requirement of insurance
Other supporting documents
c. Return Plates submitted with Form MV-141 for a vehicle registration going under suspension
where credit for serving the suspension must be started
l
bUD not required
28
Stamp your messenger number on all documents submitted to PennDOT with the exception of camera cards.
Do not stamp your messenger number on the front side of a camera card (stamp on back of camera card if
not already printed on the front). Please remove all check register receipts when submitting checks to
PennDOT for processing. Please place the check(s) horizontal and at the top of the forms.
Please use 8.5” x 11” BUD (MV-127) on all driver license and motor vehicle transactions that require a BUD.
Do not write anything on the BUD. Stamp your messenger number on the BUD in the lower right corner an
nowhere else on the BUD.
Please do not submit photographs to PennDot on bUDs. tape them to a sheet of paper that does not
contain a bar code.
Sort 1 transactions should be submitted in batches of no more than 75 MV-1s or MV-4STs.
29
onlIne MessenGeR PRoGRaM
The Pennsylvania Department of Transportation is encouraging all contracted messengers to join
our Online Messenger Program and become an Online Messenger.
Messengers with at least one year of service and no sanctions are eligible to apply for this program.
Becoming an Online Messenger would enable you to increase your business by providing enhanced
over-the-counter customer services, such as:
v
v
v
v
v
v
v
v
v
v
v
v
v
v
v
v
v
v
v
Transfer of Registration (note: Not all on-line messengers can provide.)
DL Renewals
Photo ID Card Renewals
VR Renewals
DL/VR Change of Addresses
Insurance Restorations
DL/VR Duplicate Replacements
Restoration Requirement Letters
Heavy Truck Registration Renewals
Issuance of Special Fund Plates
Retired Status VR Renewals
Duplicate Titles
Basic Non-Commercial Driving Records
Three-year Driving Records
Ten-year Commercial Driving Records
Request for Vehicle Information
Posting of Restoration Fees
Proof of Insurance for Driver’s License Suspensions
Full Driver Records
If you are interested in applying to become an Online Messenger or have any questions, please
contact the Online Messenger Program manager at (717) 787-0489.
online Messenger service
To become an Online Messenger Service, you must have been in business as a messenger for a
period of at least one year. If you have met this minimum requirement and wish to become an online
messenger, please contact the Online Messenger Program manager at (717) 787-0489.
Once you have obtained access to the mainframe, you will be able to view transactions or status of
transactions in both the CARATS and DL&C systems. The following pages contain reference guides
to assist you in maneuvering through the mainframe systems and to help you identify the status of a
customer’s application or receipt of products.
30
O.R.M
ARP
Invoices
with
Payment
CARATS
Re-Entry
Refunds
Return
Checks:
A-Stop
MV-140SV
Seasonal
Vehicles
Dealer
Forms
Reconstructed
Repossession
Messenger
Dealer
Contracts
Titles
MV-27A
MV-27B
MV-904 Full Agent
Dealer
Vanity Tag Contacts
Notification
MV-904SO
ARP
Unclaimed China MC
Special CARATS B
Renewals Documents
L- VIN
Organization MV 150
MV-105
Clean
DL-58
Insurance
Free
issuance
No Stops
White
Ticket
MV - 1 & 4
Secure
Power
of
Attorney
Dealer
Titles
DL-54B
DL-50
DL-58EF
DL-81
DL-180
DL-80
Work
Thrown
Wrong
DL-100
Medical
Placard
Voluntary Discrepancy
Surrender
DL-135
MV - 77
(Farm)
MV-105
Change
of
Address
DL - 143
DL-11CD
Suspended
DL-15 OLL
Application
Operator
DL-20
Odometer not received
Weight
Probationary Suspension Decals
Disc
&
Misc
MV-145
by
License Restoration
(Disability)
Messenger
DL-901
Altered
Misuse
DL-31
Gray
Market
Imported
Vehicles
MV-140 N/R
Tax
Unpaid
CDL
Basic
DL-503
Printouts
DL-130
(MV)
Clearance
Letter Tag,Title VIN
DL-135
w/WID
Duplicate
Correction
Restoration School
Dealer
Operator
Tag
of
Requirement
Bus
Title
Discrepancy
Correction
Ownership
Letters
Hearings
(Not 38/27)
MV-140
Sheet
Antique
Classic
Vintage
Re-Entry
Decentralized
F Stop
MG
MV-38D
Insurance
(MV-38/27)
Plates
suspension
Re-entry
Recon
Special
Constructed
CARATS
Blanket
Checks
Fund Plates
MV-63
MV-914
Change
Special Tag
EV Plates
MV-911 Repossession
of
Discrepancy
MV-910
Address
MV-912
MessenGeR seRVIces - soRt bIns - MessenGeRs VIew
Dealer Recon
Specially
Const
ARP
Invoices
Specially
with
Constructed
Payment
Fleet/SME Stolen
Comm Reg Vehicles
ARP
Comm Reg
31
Regulations title 67
Along with Messenger Contracts, regulations also govern the operations of Messenger Services.
Title 67 Regulations are now available via the Internet.
To view copies of Chapters, 43, 69 and 255 of Title 67 visit www.pacode.com.
From the home page click on Pennsylvania Code online
Select Browse from the side menu
Scroll to Title 67 (Transportation)
Highlight and click on Select
Select Chapter that you would like to view
Chapter 43 - Temporary Registration Cards & Plates
Chapter 69 - Temporary Weight Increase Permits
Chapter 255 - Messenger Services
32
attacHeD Is a saMPle contRact
tHe contRact Has no VaIlIDtY UntIl:
all ReQUIReMents aRe Met
anD
all sIGnatURes aRe obtaIneD
anD
a coMPletelY eXecUteD contRact Is RetURneD to YoU
this sample is being provided for your review.
should you meet all the requirements and enter into contract
with the Department, you will become bound by this contract.
once again, this is only a saMPle for information and does
not guarantee that a contract will be offered.
tHanK YoU.
33
effective Date: ____________________
(Department will insert)
contract #:
federal ID #:
MessenGeR seRVIces aGReeMent
This Agreement, made and entered into by and between the Commonwealth of Pennsylvania, acting
through the Department of Transportation (Department),
and
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John Doe Messenger Services, LLC (Contractor).
WHEREAS Act 152 of 2002 requires the Department to enter into contracts for the provision
of agent services for the issuance and processing of vehicle registration documents and fees; and,
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WHEREAS, Contractor desires to contract with the Department to provide such services to
vehicle owners and operators in the Commonwealth; and
WHEREAS, the Department has determined that Contractor is qualified to provide the
necessary agent services.
NOW THEREFORE, the parties agree, with the intention of being legally bound, to the
following:
1.
2.
3.
aUtHoRItY to PRoVIDe aGent seRVIces
The Department will allow Contractor to provide messenger service, delivering and obtaining
driver licensing and vehicle registration documents to and from the Department for
consumers in the Commonwealth.
Contractor may charge a reasonable service fee for messenger services provided. It is
understood that the Department will make no payment to the Contractor, payment for any
services rendered shall be billed by the Contractor to the public users of its services.
facIlItIes
If providing counter service to the public, Contractor shall at all times maintain a facility which
is acceptable in appearance to the Department and is in compliance with all applicable
34
6.
7.
8.
9.
10.
The facility shall include secure storage during non business hours for all products being
delivered and obtained from the Department. The Department expressly reserves the right to
amend this Agreement to provide for the implementation of additional security measures as
shall be determined to be required by the Department in its discretion.
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5.
The facility(ies) of the Contractor shall provide for adequate parking to accommodate the
anticipated volume of business and shall provide specified parking for persons with
disabilities, in accordance with applicable standards promulgated by the Department of Labor
and Industries, at 34 Pa. Code, Chapter 47.
The facility shall have active telephone service, a fax machine and a copy machine; the
Department, at its discretion, may require the Contractor to also have a connection through
a personal computer to the Internet, an active e-mail account accessible via the Internet,
access to the Department's Driver and Vehicle Systems, or may require other technology the
Department may deem appropriate for the provision of messenger services.
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4.
federal, state, and local laws, including local zoning ordinances and building codes, and is
fully accessible to persons with disabilities in accordance with the provisions of Title II of the
Americans with Disabilities Act.
Prior to the relocation of the messenger service business to another location, Contractor
agrees to submit to the Department only the facility-related information required as if the
Contractor were making and initial application to contract to provide messenger services.
HoURs of oPeRatIon
If offering personal counter services to the public, Contractor's facility shall be open a
minimum of 20 hours per week between the hours of 7:00 a.m. and 9:00 p.m. The facility
may be closed for reasonable periods of time due to vacation or illness, subject to the
requirements of paragraph 14.
staffInG
Contractor will, at the time of appointment or hiring and annually thereafter, obtain a criminal
record check from the Pennsylvania State Police for all corporate officers of the Contractor
and employees who are involved in providing the messenger service and will make such
criminal record checks available to the Department upon request.
Contractor will, at the time of hiring and annually secure an affidavit from each employee
involved in providing the messenger service that the employee has read and understood the
provisions of 75 Pa.C.S. Chapters 75 (relating to authorization of messenger and agent
services), 75 Pa.C.S. § 6114 (relating to limitation on sale, publication and disclosure of
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13.
14.
15.
16.
17.
18.
sIGnInG anD MateRIals
Contractor will conspicuously post a schedule of Department motor vehicle fees and fees
charged by Contractor for messenger services.
If open to the public, contractor will prominently post on the outside of the business an
identifying sign, of durable material, which contains the words "authorized messenger service"
or "authorized motor vehicle messenger service."
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12.
Contractor will direct at least one management employee involved in providing the messenger
service to attend at least one of the Department's Quarterly Messenger Meetings per year.
If open to the public, contractor will post a schedule of hours so as to be visible from the
exterior of the place of business. If the facility is closed due to vacation or illness, the closure
will be prominently posted at the entrance to the facility.
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11.
records), 67 Pa. Code, Chapter 255 (relating to Messenger Services), and the Department's
Messenger Manual (regarding messenger application, processing information and
procedures); Contractor will retain the statement(s) on file for inspection upon request by
the Department.
Contractor will prominently post the certificate of authorization for the messenger service at
the place of business.
secURItY
At the close of the hours of operation of the messenger service, Contractor shall place all
documents which were obtained from the Department or for delivery to the Department, in the
place of secured storage approved by the Department.
If any completed forms or Motor Vehicle or Driver License products, which are being delivered
to the Department or obtained from the Department, are lost or stolen, the Contractor must
notify the Department of the loss or theft immediately or the next business day after discovery
of the loss. This notice shall be in the form of an affidavit and shall give complete details of
the loss or theft. In the event of theft, the theft shall be reported to appropriate police
officials within 48 hours of discovery of the theft.
PRoVIsIon of tIMelY seRVIce
Completed documents for processing must be submitted to the Department within 5 calendar
days of the messenger's receipt of all necessary and fully executed documents. If Contractor
has also contracted with the Department as an Agent Service, Contractor nonetheless must
submit completed applications and fees within 5 calendar days, not within 20 calendar days
as provided in paragraph 21 of the Agent Service Agreement.
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21.
22.
23.
The Department, at its sole discretion, may require Contractor to submit source documents
to the Department utilizing digital imaging technology or electronically in a manner prescribed
by the Department.
bonD
Contractor shall file and maintain with the Department a bond in the amount of $50,000 for
each messenger service. If the agent service has more than one location, additional bonds in
the amount of $50,000 for each location, not to exceed $250,000 in the aggregate, shall be
filed and maintained. The bonds shall be executed by a surety company authorized by law
to transact business in this Commonwealth and shall be for the use and benefit of the
Commonwealth and persons who have sustained a monetary loss attributable to the
intentional or negligent conduct of the Contractor or Contractor's employees, including losses
incurred in negotiating checks or other instruments drawn by the Contractor, in accordance
with the limitations in 67 Pa. Code §255.4(a).
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20.
Contractor will pick up all work processed by the Department within 48 business hours after
being placed in the box of the messenger service.
If the amount available under the bond is decreased, or if there is a final judgment
outstanding on the bond, the rights of the Contractor to deliver and obtain documents to and
from the Department, may be suspended or terminated until steps are taken, satisfactory to
the Department, to restore the original amount of the bond, provide an additional bond or
satisfy the outstanding judgment.
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19.
If the bond is terminated or becomes unsatisfactory for any reason, the Contractor's
authorization to operate the messenger service will be suspended until the Contractor
furnishes the Commonwealth with a satisfactory substitute bond in the amount required by
the Department.
aUDIts anD InsPectIon
24.
The Department reserves the right to make unannounced visits to audit, observe and inspect
Contractor's messenger service operations. Records of transactions conducted by the
messenger service and related documents shall be available for inspection, with or without
notice, by authorized Commonwealth employees or designees, including the Pennsylvania
State Police. Records required by the Department to be maintained by the Contractor in
carrying out the duties under this Agreement shall be subject to periodic inspection by
authorized representatives of the Commonwealth or its designated agents under the following conditions:
(1) Place - The inspection may be conducted at the messengers established place of
business.
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(2)
(3)
27.
Renewal
This Agreement shall be for a term of three (3) years commencing with the effective date.
The parties shall have the option to renew this Agreement by letter agreement for additional
three (3) year periods.
sUsPensIon anD teRMInatIon
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26.
Scope - The inspection may be limited to examination of the records which are subject
to the record keeping requirement of this Agreement and Department regulations or,
based on the initial findings, may be expanded to include investigation of violations of
the terms of this agreement or Department regulations.
Contractor agrees that Contractor and its employees will be bound by the provisions of
75 Pa.C.S. Chapter 75 (relating to authorization of messenger and agent services) 75
Pa.C.S. § 6114 (relating to limitation on sale, publication and disclosure of records), and 67
Pa. Code Chapter 255 (relating to messenger services), as well as the provision in this
Agreement, and that where this Agreement provides a more rigorous standard of conduct,
the provisions of this Agreement shall control.
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25.
Time - The inspection may be conducted during regular and usual business hours.
Contractor agrees that if it is determined by the Department that Contractor or any of its
employees has engaged in any of the activity described in the following table, operation of
the messenger service may be suspended in accordance with the corresponding time period
in the table which follows. Second and subsequent offenses will be determined on the basis
of previous offenses of the same nature committed within a three (3) year period
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Prohibited activity
Period of suspension of operation
(1) The authorized messenger service has failed
Suspension until the application related to the
to report a change of business address within 10
change has been approved.
days of the change - first offense.
(2) The messenger service has operated an
unauthorized branch office - first offense.
Suspension until the branch office is approved
by the Department or closed by the messenger.
(3) The messenger service has failed to submit
documents to the Department within 5 days after
Written Warning
the messenger's receipt of all necessary and
fully executed documents - first offense.
(4) The messenger service has failed to submit
documents to the Department within 5 days after
Operation suspended for (3) months.
the messenger's receipt of all necessary and
fully executed documents - second offense.
(5) The messenger service has failed to post the
certificate of authorization, schedule of motor
vehicle fees as supplied by the Bureau, schedule
Written Warning
of messenger fees, identifying sign conforming
to Department regulations, or hours of operation
in a conspicuous manner at places of business first offense.
(6) The messenger service has failed to post the
certificate of authorization, schedule of motor
vehicle fees as supplied by the Bureau, schedule
Operation suspended for one (1) month.
of messenger fees, identifying sign conforming
to Department regulations, or hours of operation
in a conspicuous manner at places of business second offense.
(7) The messenger service has repeatedly failed
to record messenger number and date of subWritten Warning
mission on applications and checks submitted to
the Commonwealth - first offense.
(8) The messenger service has repeatedly failed
to record messenger number and date of
Operation suspended for three (3) months.
submission on applications and checks submitted
to the Commonwealth - second offense.
(9) The messenger service has failed to pick up
Written Warning
work processed by the Department within 48
hours after deposit in proper box - first offense.
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Prohibited activity
Period of suspension of operation
(10) The messenger service has failed to pick up
work processed by the Department within 48 hours Operation suspended for three (3) months.
after deposit in proper box - second offense.
(11) The messenger has:
(i) Failed to furnish receipts as required by §
255.5(g) (relating to duties of messenger service).
Written Warning
(ii) Failed to retain a duplicate copy of receipts for 3
years - first offense.
(12) The messenger has:
(i) Failed to furnish receipts as required by §
Operation suspended for three (3) months.
255.5(g) (relating to duties of messenger service).
(ii) Failed to retain a duplicate copy of receipts for 3
years - second offense.
(13) The messenger service has failed to maintain
Written Warning
proper records as provided in § 255.5(h) - first
offense.
(14) The messenger service has failed to maintain
proper records as provided in § 255.5(h) Operation suspended for three (3) months.
second offense.
(15) The messenger or employee has failed to
conspicuously display identification card at all
Written Warning
times when in the Department on business related
to the messenger service - first offense.
(16) The messenger or employee has failed to
conspicuously display identification card at all
times when in the Department on business
related to the messenger service - second
offense.
Operation suspended for one (1) month.
(17) The messenger service has failed to allow
inspection of all documents in the possession of
the messenger service by authorized
Commonwealth employees - first offense.
Operation suspended until 30 days after the
documents are made available for inspection.
(18) The messenger service offering personal
counter services has failed on two or more
occasions to be open during posted business
hours - first offense.
(19) The messenger service offering personal
counter services has failed on two or more
occasions to be open during posted business
hours - second offense.
Written Warning
Operations suspended for three (3) months.
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Prohibited activity
Period of suspension of operation
(20) An owner or officer of the messenger service
is a Commonwealth employee or the messenger
Operation suspended for one (1) month.
service is employing a Commonwealth
employee - first offense.
(21) An owner or officer of the messenger service
is a Commonwealth employee or the messenger
Operation suspended for six (6) months.
service is employing a Commonwealth
employee - second offense.
(22) The messenger service has failed to
maintain security of documents as required by
§ 255.5(c) - first offense.
(23) The messenger service has failed to
maintain security of documents as required by
§ 255.5(c) - second offense.
(24) The messenger service has failed to
maintain the established place of business in
accordance with contract requirements - first
offense.
Written Warning
Operations suspended for three (3) months.
Operation suspended until the established place
of business is brought into compliance with
contract requirements.
(25) The messenger service has failed to submit
documents in accordance with Department
Written Warning
regulations and procedures at locations
designated by the Department - first offense.
(26) The messenger service has failed to submit
documents in accordance with Department
Operation suspended for three (3) months.
regulations and procedures at locations
designated by the Department - second offense.
(27) The messenger service has repeatedly
failed to ensure proper execution of documents
or failed to ensure that all documents necessary
to complete the paperwork was submitted to the
Department for processing - first offense.
Written Warning
(28) The messenger service has repeatedly
failed to ensure proper execution of documents
or failed to ensure that all documents necessary Operation suspended for three (3) months.
to complete the paperwork was submitted to the
Department for processing - second offense.
(29) The messenger service has submitted
documents to the Department for processing
Suspension until the uncollectible checks, protest
which have been accompanied by uncollectible
fees, and collection charges are paid, plus a
checks drawn on the account of the messenger - warning letter.
first offense.
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Prohibited activity
Period of suspension of operation
(30) The messenger service has submitted
documents to the Department for processing
Suspension until all uncollectible checks, protest
which have been accompanied by uncollectible
fees, and collection charges are paid, plus three
checks drawn on the account of the messenger - (3) months.
second offense.
(31) The messenger services has failed to
comply with an order from the Department to
submit certified checks, postal or other money
orders with a document to the Department for
processing - first offense.
Operation suspended for one (1) month.
(32) The messenger services has failed to
comply with an order from the Department to
submit certified checks, postal or other money
orders with a document to the Department for
processing - second offense.
Operation suspended for three (3) months.
(33) The messenger service has failed to notify
the Department of the names and social security
Written Warning
numbers of all new employees of the messenger
service within 30 days of hire - first offense.
(34) The messenger service has failed to notify
the Department of the names and social security
Operation suspended for three (3) months.
numbers of all new employees of the messenger
service within 30 days of hire - second offense.
(35) The messenger has failed to return all
documents which it has held for 90 days and it
Written Warning
has been unable to deliver to the applicant - first
offense.
(36) The messenger has failed to return all
documents which it has held for 90 days and it
has been unable to deliver to the applicant second offense.
Operation suspended for one (1) month.
(37) The Contractor has violated the inquiry
policy set forth by the Department in accessing
the Department's Driver and Vehicle Systems first offense.
Operation suspended for three (3) months.
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Contractor agrees that if it is determined by the Department that Contractor or any of its
employees has engaged in any of the activity described in the following listing, such activity
shall be considered breach of this Agreement and operation of the messenger service under
this Agreement may be terminated:
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(11)
The agent service, one of its owners, officers or employees, has committed a
fraudulent act including the fraudulent keeping of records, or the fraudulent completion
of an application submitted to the Department, or has failed to submit to the
Department completed applications and fees and taxes due the Commonwealth in
connection with the issuance of the temporary cards or plates.
The authorized messenger service has failed to report a change of business address
within 10 days of the change - second offense.
The messenger service has operated an unauthorized branch office - second offense.
The messenger service has failed to submit documents to the Department within 5
days after the messenger's receipt of all necessary and fully executed documents third offense.
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(1)
The messenger service has failed to maintain security of documents as required by
§ 255.5(c) - third offense.
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28.
The messenger service has failed to submit documents in accordance with Department
regulations and procedures at locations designated by the Department - third offense.
The messenger service has repeatedly failed to ensure proper execution of documents
or failed to ensure that all documents necessary to complete the paperwork was
submitted to the Department for processing - third offense.
The messenger service has submitted documents to the Department for processing
which have been accompanied by uncollectible checks drawn on the account of the
messenger - third offense.
The messenger services has failed to comply with an order from the Department to
submit certified checks, postal or other money orders with a document to the
Department for processing - third offense.
An owner, officer or employee of the messenger service has been convicted of
a felony or misdemeanor relating to the titling, registration or collection of sales
tax and fees for a vehicle or the agent has been convicted of another felony
relating to motor vehicles within the last 10 years.
The messenger service, or any of its owners, officers or employees has offered
or delivered money, gifts or other items of substantial value to a Commonwealth
employee.
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(13)
(14)
(15)
(16)
(17)
(18)
The messenger service has failed to post the certificate of authorization,
schedule of motor vehicle fees as supplied by the Bureau, schedule of
messenger fees, identifying sign conforming to Department regulations, or hours
of operation in a conspicuous manner at places of business - third offense.
The messenger service offering personal counter services has failed on two or
more occasions to be open during posted business hours - third offense.
The messenger service has repeatedly failed to record messenger number and
date of submission on applications and checks submitted to the Commonwealth
- third offense.
The messenger service has failed to pick up work processed by the Department
within 48 hours after deposit in proper box- third offense.
The messenger has failed to furnish receipts as required by § 255.5(g) (relating
to duties of messenger service) or failed to retain a duplicate copy of receipts
for 3 years - third offense.
The messenger or employee has failed to conspicuously display identification
card at all times when in the Department on business related to the messenger
service - third offense.
The messenger has failed to return all documents which it has held for 90 days
and it has been unable to deliver to the applicant - third offense.
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(19)
The messenger service has failed to maintain the established place of business
in accordance with contract requirements - second offense.
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(12)
(20)
(21)
29.
30.
The messenger service has failed to notify the Department of the names and
social security numbers of all new employees of the messenger service within
30 days of hire - third offense.
The Contractor has violated the inquiry policy set forth by the Department in
accessing the Department's Driver and Vehicle Systems - second offense.
In determining whether to suspend service under this Agreement or terminate the
Agreement pursuant to paragraphs 27 or 28, the Department will consider any
mitigating circumstances or factors presented by the Contractor and may take such
lesser action under the terms of paragraphs 27 or 28 as it may deem appropriate.
Within 5 business days after the department has suspended service or terminated this
agreement pursuant to paragraphs 27 and 28, or terminated the Agreement under
paragraph 30, Contractor may request a meeting with the Department to present
mitigating circumstances or factors; such meeting shall be held within 30 days of the
request.
The Department may also terminate this Agreement at any time for good cause shown,
including, but not limited to, misrepresentation or fraud in the Contractor's application
which formed the basis for this contract, or if the agent service is operated, managed,
controlled or affiliated with a person who would be ineligible to be authorized to engage
in providing agent services.
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contRactoR InteGRItY
32.
33.
34.
The Contractor agrees to be bound by the Provisions Concerning the Americans With
Disabilities Act, attached hereto as Exhibit "A."
The Contractor shall comply with the Commonwealth Contractor Integrity Provisions
attached hereto as Exhibit "B."
The Contractor shall comply with the Commonwealth Nondiscrimination/Sexual
Harassment Clause, attached hereto as Exhibit "C."
The Contract agrees to abide by and shall comply with the Right to Know Law,
attached hereto as Exhibit "D.”
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31.
35.
36.
37.
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InDeMnIfIcatIon
The Contractor, its agents and employees, shall act in independent capacity and shall
not act or be deemed to act as officers, employees or agents of the Department.
The Contractor agrees to comply with all applicable federal and state laws and
regulations and local ordinances in carrying out its obligations under this Agreement.
The Contractor agrees to save harmless, indemnify and, if requested, defend the
Commonwealth of Pennsylvania, the Department, their officers, employees or agents
from and against all claims, suits or actions for damages, costs or expenses arising, or
alleged to have arisen from death or injury to person or property, or other damage as
a result of any act or omission of the Contractor.
conflIct of laws
38.
39.
40.
41.
Regardless of any provision to the contrary found elsewhere in the provisions of this
Agreement, the laws of the Commonwealth of Pennsylvania shall be used in the
interpretation of this Agreement.
In the event of conflict between the provisions of this Agreement and any attachment
hereto, the provisions of the Agreement shall control.
aMenDMent
This Agreement and attachments hereto constitute the entire agreement between the
parties.
This Agreement may be amended at any time by letter agreement executed by both
parties.
45
IN WITNESS WHEREOF, the parties have executed this Agreement the date first above written.
ATTEST
CONTRACTOR
BY____________________________________
Title:
DATE
BY___________________________________
Title:
DATE
If a Corporation, only the Chairman, President, Vice President, Senior Vice-President, Executive
Vice-President, Assistant Vice-President, Chief Executive Officer or Chief Operating Officer must
sign; if a sole proprietorship, only the owner must sign; if a partnership, only one partner need sign;
if a limited partnership; only the general partner may sign; if a limited liability company, only a
member or managing member may sign. If a Municipality, Authority or other entity, please attach
a resolution.
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________________________________________________________________________________
Do not wRIte below tHIs lIne--foR coMMonwealtH Use onlY
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COMMONWEALTH OF PENNSYLVANIA
DEPARTMENT OF TRANSPORTATION
BY______________________________________________
Deputy Secretary of Driver and Vehicle Services
APPROVED AS TO LEGALITY
AND FORM
BY____________________________________
for Chief Counsel
Date
DATE
BY___________________________________
Assistant Counsel
Date
Pre approved Form:
OGC No. 18-K-2900
Approved OAG 10/03/03
46
EXHIBIT “A”
PROVISIONS CONCERNING THE AMERICANS WITH DISABILITIES ACT
For the purpose of these provisions, the term contractor is defined as any person, including, but
not limited to, a bidder, offeror, supplier, or grantee, who will furnish or perform or seeks to furnish
or perform, goods, supplies, services, construction or other activity, under a purchase order,
contract, or grant with the Commonwealth of Pennsylvania (Commonwealth).
During the term of this agreement, the contractor agrees as follows:
1. Pursuant to federal regulations promulgated under the authority of the Americans with
Disabilities Act, 28 C. F. R. § 35.101 et seq., the contractor understands and agrees that no
individual with a disability shall, on the basis of the disability, be excluded from participation
in this agreement or from activities provided for under this agreement. As a condition of
accepting and executing this agreement, the contractor agrees to comply with the "General
Prohibitions Against Discrimination," 28 C. F. R. § 35.130, and all other regulations
promulgated under Title II of the Americans with Disabilities Act which are applicable to the
benefits, services, programs, and activities provided by the Commonwealth through contracts
with outside contractors.
2. The contractor shall be responsible for and agrees to indemnify and hold harmless the
Commonwealth from all losses, damages, expenses, claims, demands, suits, and actions
brought by any party against the Commonwealth as a result of the contractor's failure to
comply with the provisions of paragraph 1.
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EXHIBIT “B”
CONTRACTOR INTEGRITY PROVISIONS
It is essential that those who seek to contract with theCommonwealth of Pennsylvania
(“Commonwealth”) observe high standards of honesty and integrity. They must conduct
themselves in a manner that fosters public confidence in the integrity of the Commonwealth
procurement process.
In furtherance of this policy, Contractor agrees to the following:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Contractor shall maintain the highest standards of honesty and integrity during the
performance of this contract and shall take no action in violation of state or federal laws or
regulations or any other applicable laws or regulations, or other requirements applicable to
Contractor or that govern contracting with the Commonwealth.
Contractor shall establish and implement a written business integrity policy, which includes,
at a minimum, the requirements of these provisions as they relate to Contractor employee
activity with the Commonwealth and Commonwealth employees, and which is distributed
and made known to all Contractor employees.
Contractor, its affiliates, agents and employees shall not influence, or attempt to influence,
any Commonwealth employee to breach the standards of ethical conduct for
Commonwealth employees set forth in the Public Official and Employees Ethics Act, 65
Pa.C.S. §§1101 et seq.; the State Adverse Interest Act, 71 P.S. §776.1 et seq.; and the
Governorʼs Code of Conduct, Executive Order 1980 -18, 4 Pa. Code §7.151 et seq., or
to breach any other state or federal law or regulation.
Contractor, its affiliates, agents and employees shall not offer, give, or agree or promise to
give any gratuity to a Commonwealth official or employee or to any other person at the
direction or request of any Commonwealth official or employee.
Contractor, its affiliates, agents and employees shall not offer, give, or agree or promise to
give any gratuity to a Commonwealth official or employee or to any other person, the
acceptance of which would violate the Governorʼs Code of Conduct, Executive Order 1980
18, 4 Pa.Code §7.151et seq. or any statute, regulation, statement of policy, management
directive or any other published standard of the Commonwealth.
Contractor, its affiliates, agents and employees shall not, directly or indirectly, offer, confer,
or agree to confer any pecuniary benefit on anyone as consideration for the decision,
opinion, recommendation, vote, other exercise of discretion, or violation of a known legal
duty by any Commonwealth official or employee.
Contractor, its affiliates, agents, employees, or anyone in privity with him or her shall not
accept or agree to accept from any person, any gratuity in connection with the performance
of work under the contract, except as provided in the contract.
Contractor shall not have a financial interest in any other contractor, subcontractor, or
supplier providing services, labor, or material on this project, unless the financial interest is
disclosed to the Commonwealth in writing and the Commonwealth consents to Contractorʼs
financial interest prior to Commonwealth execution of the contract. Contractor shall
disclose the financial interest to the Commonwealth at the time of bid or proposal
submission, or if no bids or proposals are solicited, no later than Contractorʼs submission
of the contract signed by Contractor.
Contractor, its affiliates, agents and employees shall not disclose to others any
information, documents, reports, data, or records provided to, or prepared by, Contractor
48
under this contract without the prior written approval of the Commonwealth, except as
required by the Pennsylvania Right-to-Know Law, 65 P.S. §§ 67.101-3104, or other
applicable law or as otherwise provided in this contract. Any information, documents, reports,
data, or records secured by Contractor from the Commonwealth or a third party in
connection with the performance of this contract shall be kept confidential unless
disclosure of such information is:
a.
b.
Directed by a court or other tribunal of competent jurisdiction unless the contract
requires prior Commonwealth approval; or
d.
Necessary for purposes of Contractorʼs internal assessment and review; or
c.
e.
f.
10.
Approved in writing by the Commonwealth prior to its disclosure; or
g.
Required for compliance with federal or state securities laws or the requirements of
national securities exchanges; or
Deemed necessary by Contractor in any action to enforce the provisions of this contract
or to defend or prosecute claims by or against parties other than the Commonwealth;
or
Permitted by the valid authorization of a third party to whom the information,
documents, reports, data, or records pertain: or
Otherwise required by law.
Contractor certifies that neither it nor any of its officers, directors, associates, partners,
limited partners or individual owners has been officially notified of, charged with, or convicted
of any of the following and agrees to immediately notify the Commonwealth agency
contracting officer in writing if and when it or any officer, director, associate, partner, limited
partner or individual owner has been officially notified of, charged with, convicted of, or
officially notified of a governmental determination of any of the following:
a.
b.
Commision of embezzlement, theft, forgery, bribery, falsification or destruction of
records, making false statements or receiving stolen property.
Commission of fraud or a criminal offense or other improper conduct or knowledge of,
approval of or acquiescence in such activities by Contractor or any affiliate, officer,
director, associate, partner, limited partner, individual owner, or employee or other
individual or entity associated with:
(1)
(2)
(3)
c.
obtaining;
attempting to obtain; or
performing a public contract or subcontract.
Contractorʼs acceptance of the benefits derived from the conduct shall be deemed
evidence of such knowledge, approval or acquiescence.
Violation of federal or state antitrust statutes.
d.
Violation of any federal or state law regulating campaign contributions.
g.
Violation of the Act of June 2, 1915 (P.L.736, No. 338), known as the Workersʼ
Compensation Act, 77 P.S. 1 et seq.
e.
f.
Violation of any federal or state environmental law.
Violation of any federal or state law regulating hours of labor, minimum wage standards
or prevailing wage standards; discrimination in wages; or child labor violations.
49
h.
Violation of any federal or state law prohibiting discrimination in employment.
j.
Any other crime involving moral turpitude or business honesty or integrity.
i.
Debarment by any agency or department of the federal government or by any other
state.
Contractor acknowledges that the Commonwealth may, in its sole discretion, terminate the
contract for cause upon such notification or when the Commonwealth otherwise learns that
Contractor has been officially notified, charged, or convicted.
11. If this contract was awarded to Contractor on a non-bid basis, Contractor must, (as
required by Section 1641 of the Pennsylvania Election Code) file a report of political
contributions with the Secretary of the Commonwealth on or before February 15 of the next
calendar year. The report must include an itemized list of all political contributions known to
Contractor by virtue of the knowledge possessed by every officer, director, associate,
partner, limited partner, or individual owner that has been made by:
a.
b.
Any officer, director, associate, partner, limited partner, individual owner or
members of the immediate family when the contributions exceed an aggregate of one
thousand dollars ($1,000) by any individual during the preceding year; or
Any employee or members of his immediate family whose political contribution
exceeded one thousand dollars ($1,000) during the preceding year.
To obtain a copy of the reporting form, Contractor shall contact the Bureau of
Commissions, Elections and Legislation, Division of Campaign Finance and Lobbying
Disclosure, Room 210, North Office Building, Harrisburg, PA 17120.
12. Contractor shall comply with requirements of the Lobbying Disclosure Act, 65 Pa.C.S.
§13A01 et seq., and the regulations promulgated pursuant to that law. Contractor employee
activities prior to or outside of formal Commonwealth procurement communication protocol
are considered lobbying and subjects the Contractor employees to the registration and
reporting requirements of the law. Actions by outside lobbyists on Contractorʼs behalf, no
matter the procurement stage, are not exempt and must be reported.
13. When Contractor has reason to believe that any breach of ethical standards as set forth in
law, the Governorʼs Code of Conduct, or in these provisions has occurred or may occur,
including but not limited to contact by a Commonwealth officer or employee which, if acted
upon, would violate such ethical standards, Contractor shall immediately notify the
Commonwealth contracting officer or Commonwealth Inspector General in writing.
14. Contractor, by submission of its bid or proposal and/or execution of this contract and by the
submission of any bills, invoices or requests for payment pursuant to the contract, certifies
and represents that it has not violated any of these contractor integrity provisions in
connection with the submission of the bid or proposal, during any contract negotiations or
during the term of the contract.
15. Contractor shall cooperate with the Office of Inspector General in its investigation of any
alleged Commonwealth employee breach of ethical standards and any alleged Contractor
non-compliance with these provisions. Contractor agrees to make identified Contractor
employees available for interviews at reasonable times and places. Contractor, upon the
inquiry or request of the Office of Inspector General, shall provide, or if appropriate, make
promptly available for inspection or copying, any information of any type or form deemed
relevant by the Inspector General to Contractor's integrity and compliance with these
50
provisions. Such information may include, but shall not be limited to, Contractor's
business or financial records, documents or files of any type or form that refers to or concern
this contract.
16. For violation of any of these Contractor Integrity Provisions, the Commonwealth may
terminate this and any other contract with Contractor, claim liquidated damages in an amount
equal to the value of anything received in breach of these provisions, claim damages for all
additional costs and expenses incurred in obtaining another contractor to complete
performance under this contract, and debar and suspend Contractor from doing business
with the Commonwealth. These rights and remedies are cumulative, and the use or nonuse of any one shall not preclude the use of all or any other. These rights and remedies are
in addition to those the Commonwealth may have under law, statute, regulation, or
otherwise.
17. For purposes of these Contractor Integrity Provisions, the following terms shall have the
meanings found in this Paragraph 17.
a.
b.
c.
d.
e.
f.
g.
h.
“Confidential information” means information that a) is not already in the public domain;
b) is not available to the public upon request; c) is not or does not become generally
known to Contractor from a third party without an obligation to maintain its
confidentiality; d) has not become generally known to the public through a act or
omission of Contractor; or e) has not been independently developed by Contractor
without the use of confidential information of the Commonwealth.
“Consent” means written permission signed by a duly authorized officer or employee
of the Commonwealth, provided that where the material facts have been disclosed, in
writing, by pre-qualification, bid, proposal, or contractual terms, the Commonwealth
shall be deemed to have consented by virtue of execution of this contract.
“Contractor” means the individual or entity that has entered into this contract with the
Commonwealth, including those directors, officers, partners, managers, and owners
having more than a five percent interest in Contractor.
“Financial interest” means:
(1)
(2)
Ownership of more than a five percent interest in any business; or
Holding a position as an officer, director, trustee, partner, employee, or holding
any position of management.
“Gratuity” means tendering, giving or providing anything of more than nominal
monetary value including, but not limited to, cash, travel, entertainment, gifts, meals,
lodging, loans, subscriptions, advances, deposits of money, services, employment,
or contracts of any kind. The exceptions set forth in the Governorʼs Code of Conduct,
Executive Order 1980-18, the 4 Pa. Code §7.153(b), shall apply.
“Immediate family” means a spouse and any unemancipated child.
“Non-bid basis” means a contract awarded or executed by the Commonwealth with
Contractor without seeking bids or proposals from any other potential bidder or offeror.
“Political contribution” means any payment, gift, subscription, assessment, contract,
payment for services, dues, loan, forbearance, advance or deposit of money or any
valuable thing, to a candidate for public office or to a political committee, including but
not limited to a political action committee, made for the purpose of influencing any
election in the Commonwealth of Pennsylvania or for paying debts incurred by or for
a candidate or committee before or after any election.
51
EXHIBIT “C”
NONDISCRIMINATION/SEXUAL HARASSMENT CLAUSE [Contracts]
The Contractor agrees:
1.
2.
3.
4.
5.
6.
7.
In the hiring of any employee(s) for the manufacture of supplies, performance of work, or
any other activity required under the contract or any subcontract, the Contractor, each
subcontractor, or any person acting on behalf of the Contractor or subcontractor shall not,
by reason of gender, race, creed, or color, discriminate against any citizen of this
Commonwealth who is qualified and available to perform the work to which the employment
relates.
Neither the Contractor nor any subcontractor nor any person on their behalf shall in any
manner discriminate against or intimidate any employee involved in the manufacture of
supplies, the performance of work, or any other activity required under the contract on
account of gender, race, creed, or color.
The Contractor and each subcontractor shall establish and maintain a written sexual
harassment policy and shall inform their employees of the policy. The policy must contain a
notice that sexual harassment will not be tolerated and employees who practice it will be
disciplined.
The Contractor and each subcontractor shall not discriminate by reason of gender, race,
creed, or color against any subcontractor or supplier who is qualified to perform the work to
which the contracts relates.
The Contractor and each subcontractor shall, within the time periods requested by the
Commonwealth, furnish all necessary employment documents and records and permit
access to their books, records, and accounts by the contracting agency and the Bureau of
Minority and Women Business Opportunities (BMWBO), for purpose of ascertaining
compliance with provisions of this Nondiscrimination/Sexual Harassment Clause. Within
fifteen (15) days after award of any contract, the Contractor shall be required to complete,
sign and submit Form STD-21, the “Initial Contract Compliance Data” form. If the contract is
a construction contract, then the Contractor shall be required to complete, sign and submit
Form STD-28, the “Monthly Contract Compliance Report for Construction Contractors”, each
month no later than the 15th of the month following the reporting period beginning with the
initial job conference and continuing through the completion of the project. Those contractors
who have fewer than five employees or whose employees are all from the same family or
who have completed the Form STD-21 within the past 12 months may, within the 15 days,
request an exemption from the Form STD-21 submission requirement from the contracting
agency.
The Contractor shall include the provisions of this Nondiscrimination/Sexual Harassment
Clause in every subcontract so that those provisions applicable to subcontractors will be
binding upon each subcontractor.
The Commonwealth may cancel or terminate the contract and all money due or to become
due under the contract may be forfeited for a violation of the terms and conditions of this
Nondiscrimination/Sexual Harassment Clause. In addition, the agency may proceed with
debarment or suspension and may place the Contractor in the Contractor Responsibility File.
52
EXHIBIT “D”
a.
b.
c.
Contract Provisions – Right to Know Law
The Pennsylvania Right-to-Know Law, 65 P.S. §§ 67.101-3104, (“RTKL”) applies to this
Contract. For the purpose of these provisions, the term “the Commonwealth” shall refer
to the contracting Commonwealth agency.
If the Commonwealth needs the Contractorʼs assistance in any matter arising out of the
RTKL related to this Contract, it shall notify the Contractor using the legal contact
information provided in this Contract. The Contractor, at any time, may designate a
different contact for such purpose upon reasonable prior written notice to the
Commonwealth.
Upon written notification from the Commonwealth that it requires the Contractorʼs
assistance in responding to a request under the RTKL for information related to this
Contract that may be in the Contractorʼs possession, constituting, or alleged to constitute,
a public record in accordance with the RTKL (“Requested Information”), the Contractor
shall:
1.
2.
d.
e.
f.
Provide the Commonwealth, within ten (10) calendar days after receipt of written
notification, access to, and copies of, any document or information in the Contractorʼs
possession arising out of this Contract that the Commonwealth reasonably believes
is Requested Information and may be a public record under the RTKL; and
Provide such other assistance as the Commonwealth may reasonably request, in
order to comply with the RTKL with respect to this Contract.
If the Contractor considers the Requested Information to include a request for a Trade
Secret or Confidential Proprietary Information, as those terms are defined by the RTKL,
or other information that the Contractor considers exempt from production under the RTKL,
the Contractor must notify the Commonwealth and provide, within seven (7) calendar days
of receiving the written notification, a written statement signed by a representative of the
Contractor explaining why the requested material is exempt from public disclosure under
the RTKL.
The Commonwealth will rely upon the written statement from the Contractor in denying a
RTKL request for the Requested Information unless the Commonwealth determines that
the Requested Information is clearly not protected from disclosure under the RTKL.
Should the Commonwealth determine that the Requested Information is clearly not
exempt from disclosure, the Contractor shall provide the Requested Information within
five (5) business days of receipt of written notification of the Commonwealthʼs
determination.
If the Contractor fails to provide the Requested Information within the time period required
by these provisions, the Contractor shall indemnify and hold the Commonwealth harmless
53
g.
h.
i.
for any damages, penalties, costs, detriment or harm that the Commonwealth may incur
as a result of the Contractorʼs failure, including any statutory damages assessed against
the Commonwealth.
The Commonwealth will reimburse the Contractor for any costs associated with complying
with these provisions only to the extent allowed under the fee schedule established by
the Office of Open Records or as otherwise provided by the RTKL if the fee schedule is
inapplicable.
The Contractor may file a legal challenge to any Commonwealth decision to release a
record to the public with the Office of Open Records, or in the Pennsylvania Courts,
however, the Contractor shall indemnify the Commonwealth for any legal expenses
incurred by the Commonwealth as a result of such a challenge and shall hold the
Commonwealth harmless for any damages, penalties, costs, detriment or harm that the
Commonwealth may incur as a result of the Contractorʼs failure, including any statutory
damages assessed against the Commonwealth, regardless of the outcome of such legal
challenge. As between the parties, the Contractor agrees to waive all rights or remedies
that may be available to it as a result of the Commonwealthʼs disclosure of Requested
Information pursuant to the RTKL.
The Contractorʼs duties relating to the RTKL are continuing duties that survive the
expiration of this Contract and shall continue as long as the Contractor has Requested
Information in its possession.
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