California Franchise Tax Board Information Directory Members of the Board

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California Franchise Tax Board
Information Directory
Members of the Board
Chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . John Chiang, State Controller
Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jerome E. Horton, Chair, State Board of Equalization
Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Michael Cohen, Director of Finance
Executive Officer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Selvi Stanislaus
Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ftb.ca.gov
Automated Telephone Service
FTB’s automated telephone system provides services in both English and Spanish to callers with touch-tone t­ elephones.
Callers may listen to recorded answers to frequently asked questions about state income taxes, 24 hours a day, seven
days a week. Callers may order personal income tax forms, verify the status of their personal income tax refund,
check their balance due, and confirm recent payment amounts and dates, 24 hours a day, except 9:45 p.m. Sunday
to 12:15 a.m. Monday. Callers may order business entity tax forms 6 a.m. to 10 p.m. weekdays, 6 a.m. to 4:30 p.m.
Saturdays.
From within the United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800.338.0505
From outside the United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.6500
General Telephone Service (Taxpayer Services Center)
Telephone assistance is available year-round from 7 a.m. to 5 p.m. weekdays, except state holidays. We may modify
these hours without notice to meet operational needs.
From within the United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800.852.5711
From outside the United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.6500
Tax Assistance for Persons with Hearing or Speech Impairments
Persons with hearing or speech impairments:
TTY/TDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 800.822.6268
Tax Practitioner Services
✓Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.7057
✓ Hotline (fax) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.9300
✓e-file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.0353
Where to Call or Write
If an address is not shown, use:
Unit Name
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468
A
Accounting Period/Method Change . . . . . . . 800.852.5711
Change of Accounting Method/Period
Franchise Tax Board
PO Box 1998
Rancho Cordova CA 95741-1998
Application for Revivor . . . . . . . . . . . . . . . . 916.845.7033
Audit Division
Go to ftb.ca.gov and search for management team
­directory
B
Bankruptcy, Personal Income Tax . . . . . . . . 916.845.4750
Fax������������������������������������������������������� 916.845.9799
(personal income tax - chapters 7, 11, and 13)
Bankruptcy, PIT MS A340
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952
Bankruptcy, Business Entities Tax��������������� 916.845.4750
Fax������������������������������������������������������� 916.845.9799
(Business Entities - Chapters 7 and 11)
Bankruptcy, BE MS A345
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952
Business Entities . . . . . . . . . . . . . . . . . . . . . . 800.478.7194
C
City Business Tax Program - Data Exchange
Email: LocalGovtLiaison@ftb.ca.gov
ACD . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.6304
Claims for Refund . . . . . . . . . . . . . . . . . . . . . 800.852.5711
Collections
Business Entities Tax . . . . . . . . . . . . . . . . 888.635.0494
Collection Contact Center . . . . . . . . . . 888.635.0494
or
Corporations
Exempt Corporations
Partnerships
Limited Liability Corporations (LLC)
Personal Income Tax
Practitioner Hotline . . . . . . . . . . . . . 916.845.7057
Hotline Fax . . . . . . . . . . . . . . . . . . . 916.845.9300
Collection Contact Center . . . . . . . . 800.689.4776
916.845.4470
Account Recovery and Resolution Team (ARRT)
ACD . . . . . . . . . . . . . 916.845.7065 or 888.382.3707
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.843.2425
ARRT MS A411
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952
Court-Ordered Debt Collections . . . . . . . . 916.845.4064
Court-Ordered Debt Collections MS A113
Franchise Tax Board
PO Box 1328
Rancho Cordova CA 95741-1328
Vehicle Registration Debt
Collections (DMV) . . . . . . . . . . . . . . . . 888.355.6872
916.845.6872
Vehicle Registration Collections MS A113
Franchise Tax Board
PO Box 419001
Rancho Cordova CA 95741-9001
Criminal Investigation . . . . . . . . . . . . . . . . . . 916.845.4037
D
Data Exchange Production Services . . . . . . . 916.845.3778
Decedent and Probate Program . . . . . . . . . . 916.845.3048
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.0479
Decedent and Probate Program MS A452
Franchise Tax Board
PO Box 2952
Rancho Cordova CA 95812-2952
Deductible Dividends, Percent of . . . . . . . . . 916.845.4138
Disclosure Section . . . . . . . . . . . . . . . . . . . . 916.845.3226
Dishonored Checks, Status of . . . . . . . . . . . . 800.852.5711
E
Economic and Statistical Research Bureau . . 916.845.3375
Revenue Analysis Section . . . . . . . . . . 916.845.5125
Statistical Research and
Modeling Section . . . . . . . . . . . . . . . 916.845.3362
Tax Policy Section . . . . . . . . . . . . . . . . 916.845.7103
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.5472
Education and Outreach������������������������������� 916.845.7565
Where to Call or Write
e-Programs Customer Service . . . . . . . . . . . . 916.845.0353
Email: e-file@ftb.ca.gov
e-file . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.0353
EFT . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.4025
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.855.5556
e-Programs Customer Service MS F284
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468
Equal Employment Opportunity������������������� 916.845.3651
Estate Income Tax Clearance Certificate . . . 916.845.4210
Estates, General Information . . . . . . . . . . . . 800.852.5711
Exempt Organizations/Status/
Applying for . . . . . . . . . . . . . . . . . . . . . 916.845.4171
F
Federal and State Special Audit Section
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.843.2269
Federal Treasury Offset Program . . . . . . . . . 916.845.2867
Filing Compliance Agreement Program . . . . 916.845.6972
Mail Completed FTB 5841, Request for Filing
Compliance Agreement, to:
(U.S. Mail)
Filing Compliance Agreement Program MS F180
Complex Filing Enforcement Unit
Franchise Tax Board
PO Box 1779
Rancho Cordova CA 95741-1779
(private express mail carriers such as Federal Express,
United Parcel Service, DHL)
Filing Compliance Agreement Program MS F180
Franchise Tax Board
9646 Butterfield Way
Sacramento CA 95827
Filing Enforcement Notice Information
Email: filing.enforcement@ftb.ca.gov
Personal Income Tax ��������������������������� 866.204.7902
Fax��������������������������������������������������� 916.855.5646
Business Entities Tax��������������������������� 866.204.7902
Fax��������������������������������������������������� 916.843.6169
Financial Institution Data Match . . . . . . . . . 916.845.6304
FIDM MS A181
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468
Financial Institution Record Match (FIRM)
Email: FTBFIRMHELP@ftb.ca.gov
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . 916.843.0267
FIRM MS A488
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952
Go to ftb.ca.gov and search FIRM
FIRM Administrator: Informatix, Inc . . . . . . 866.576.5986
Email: zCATAX@informatixinc.com
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 866.576.5986
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 517.318.4696
Catax/InformatixTax Match Operations
1740 Creekside Oaks Drive, Suite 175
Sacramento CA 95833-3639
Fraud (to report tax fraud)
Tax Informant Hotline . . . . . . . . . . . . . 800.540.3453
Go to ftb.ca.gov and search for fraud.
H
Head of Household . . . . . . . . . . . . . . . . . . . . 800.555.4005
Human Resources . . . . . . . . . . . . . . . . . . . . . 916.845.3650
I
Identity Theft Hotline . . . . . . . . . . . . . . . . . . 916.845.3669
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.843.0561
Identity Theft Team MS A421
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952
Information Returns . . . . . . . . . . . . . . . . . . . 916.845.6304
Innocent Spouse Program . . . . . . . . . . . . . . . 916.845.7072
Innocent Joint Filer Program MS A452
Franchise Tax Board
PO Box 2966
Rancho Cordova CA 95741-2966
Installment Agreements . . . . . . . . . . . . . . . . 800.689.4776
Personal Income Tax . . . . . . . . . . . . . . 800.689.4776
916.845.4470
Business Entities Tax . . . . . . . . . . . . . . 888.635.0494
916.845.7033
Interagency Intercept
From within the United States . . . . . . . 800.852.5711
From outside the United States . . . . . . 916.845.6500
Involuntary Conversions, Ext./Time . . . . . . . 800.852.5711
IRS Reporting/Tax Examination Change
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.843.2269
Where to Call or Write
L
Legal Rulings/Notices (requests for) . . . . . .
Legal Division MS A 260
Franchise Tax Board
PO Box 1720
Rancho Cordova CA 95741-1720
Legislation, Obtain a Specific Bill
leginfo.ca.gov
Legislative Bill Room
State Capitol Rm B-32
Sacramento CA 95814
Legislation, Policy/Administrative
Issues . . . . . . . . . . . . . . . . . . . . . . . . . .
Letter of Good Standing (request for) . . . . . .
Lien Program . . . . . . . . . . . . . . . . . . . . . . . .
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lien Program MS A456
Franchise Tax Board
PO Box 2952
Sacramento CA 95812-2952
916.845.3306
916.845.4326
800.852.5711
916.845.4350
916.845.4389
M
Mortgage Interest Filing Enforcement . . . . . 800.262.0512
Multilingual Services Program . . . . . . . . . . . 916.845.3976
N
News Media . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.4800
O
Offers in Compromise . . . . . . . . . . . . . . . . . .
Offer in Compromise Group MS A453
Franchise Tax Board
PO Box 2966
Rancho Cordova CA 95741-2966
Outbound Contact
Personal Income Tax . . . . . . . . . . . . . .
Business Entities Tax . . . . . . . . . . . . . .
916.845.4787
866.267.6282
888.895.8125
866.750.7571
888.426.9107
P
Personal Income Taxes . . . . . . . . . . . . . . . . . 800.852.5711
Political Reform Audit . . . . . . . . . . . . . . . . . 916.845.4834
Power of Attorney (POA) (fax) . . . . . . . . . . . 916.843.5440
Power of Attorney MS F283
Franchise Tax Board
PO Box 2828
Rancho Cordova CA 95741-2828
POA Revocation
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.9144
Procurement (for questions on data exchanges or to
initiate an interagency agreement)
Email: DRSIA@ftb.ca.gov
Data Resources and Services Unit . . . . . . 916.845.6304
Protest Section (fax) . . . . . . . . . . . . . . . . . . . 916.364.2754
Protest Control Desk MS F340
Franchise Tax Board
PO Box 1286
Rancho Cordova CA 95741-1286
Public Records Act . . . . . . . . . . . . . . . . . . . . 916.845.3226
Disclosure Office MS A181
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468
R
Regulations
Administration/Status . . . . . . . . . . . . . . . . 916.845.3306
Research, Economic and Statistical – See Economic
Returns, Request for Copies (prior years)
Personal Income Tax . . . . . . . . . . . . . . . . 916.845.5375
Business Entities Tax . . . . . . . . . . . . . . . . 916.845.5116
Data Storage MS D110
Franchise Tax Board
PO Box 1570
Rancho Cordova CA 95741-1570
Revivor/Restoration . . . . . . . . . . . . . . . . . . . 916.845.7033
S
S Corporation – Termination of
S Corporation Election . . . . . . . . . . . . . . .
Franchise Tax Board
PO Box 942857
Sacramento CA 94257-0540
Secretary of State
sos.ca.gov
Corporation Status . . . . . . . . . . . . . . . .
Corporate Name Availability . . . . . . . .
Corporate Officers . . . . . . . . . . . . . . . .
Secretary of State
1500 11th Street
Sacramento CA 95814
Settlement Bureau . . . . . . . . . . . . . . . . . . . . .
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Settlement Bureau MS A270
Franchise Tax Board
PO Box 3070
Rancho Cordova CA 95741-3070
800.852.5711
916.657.5448
916.657.5448
916.657.5448
916.845.4891
916.845.4747
Where to Call or Write
Small Business Liaison . . . . . . . . . . . . . . . . . 916.845.4669
Speakers’ Bureau
Email: speakersbureau@ftb.ca.gov
Requests for speakers . . . . . . . . . . . . . . . . 916.845.4669
Speakers’ Bureau MS F280
Franchise Tax Board
PO Box 1468
Sacramento CA 95812-1468
Suspended Corporation . . . . . . . . . . . . . . . . . 916.845.7033
T
Tax Forms
Download forms at ftb.ca.gov
Order forms by phone: . . . . . . . . . . . . . 800.338.0505
Mail: Tax Forms Request MS D120
Franchise Tax Board
PO Box 307
Rancho Cordova CA 95741-0307
Tax Informant Hotline����������������������������������� 800.540.3453
Go to ftb.ca.gov and search for fraud.
Tax News
Email: taxnews@ftb.ca.gov
Tax News Editor MS F280
Franchise Tax Board
PO Box 1468
Sacramento­ CA 95812-1468
Tax Practitioner Hotline . . . . . . . . . . . . . . . . 916.845.7057
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.9300
Tax Shelter Hotline��������������������������������������� 916.845.4300
Email: taxshelter@ftb.ca.gov
Go to ftb.ca.gov and search for Shelter Hotline.
Taxpayers’ Rights Advocate
Advocate Hotline . . . . . . . . . . . . . . . . . 800.883.5910
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.843.6022
Executive and Advocate Services MS A381
Franchise Tax Board
PO Box 157
Rancho Cordova CA 95741-0157
Top 500
Personal Income Tax . . . . . . . . . . . . . . . . 888.426.8555
Business Entities Tax . . . . . . . . . . . . . . . . 888.426.8751
Franchise Tax Board
PO Box 3065
Rancho Cordova CA 95741-3065
Trusts, General Information . . . . . . . . . . . . . 800.852.5711
FTB 1240 (REV 05-2014)
V
Voluntary Disclosure Program . . . . . . . . . . . 916.845.4476
Mail application to:
(U.S. Mail)
Voluntary Disclosure Program MS F180
Franchise Tax Board
PO Box 1779
Rancho Cordova CA 95741-1779
(private express mail carriers such as Federal
­Express, United Parcel Service, DHL)
Voluntary Disclosure Program MS F180
Franchise Tax Board
9646 Butterfield Way
Sacramento CA 95827
Volunteer Income Tax Assistance/Tax Counseling for the
Elderly (VITA/TCE) - volunteers only
Email: volunteercoordinator@ftb.ca.gov
W
Water’s-Edge . . . . . . . . . . . . . . . . . . . . . . . . . 916.845.5568
PO Box 1779
Rancho Cordova CA 95741-1779
Water’s-Edge Elections/Termination . . . . . . 916.845.5568
PO Box 1779
Rancho Cordova CA 95741-1779
Withholding Services and Compliance
(nonresident, real estate, or backup withholding
­information and questions)
Email: wscs.gen@ftb.ca.gov
From within the United States . . . . . . . 888.792.4900
From outside the United States . . . . . . 916.845.4900
Fax your forms . . . . . . . . . . . . . . . . . . . 916.845.9512
Withholding Services and Compliance MS F182
Franchise Tax Board
PO Box 942867
Sacramento CA 94267-0651
Withholding Voluntary Compliance Program. 888.792.4900
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . 916.843.0489
Mail Completed FTB 4827, Withholding Voluntary
Compliance Program Application, to:
(U.S. Mail)
WVCP Application
Franchise Tax Board
PO Box 942867
Sacramento CA 94267-8888
(Private express mail carriers such as Federal Express, United Parcel Service, DHL)
Withholding Voluntary Compliance Program MS F182
Franchise Tax Board
9646 Butterfield Way
Sacramento CA 95827

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