MWSS-371 WELCOME ABOARD TABLE OF CONTENTS
MWSS-371 WELCOME ABOARD TABLE OF CONTENTS
MWSS-371 WELCOME ABOARD LETTER
MWSS-371 COMMANDING OFFICER’S POLICY ON FAMILY READINESS
MWSS-371 OFFICIAL COMMAND COMMUNICATION PROCESS
MWSS-371 VOLUNTEER OPPORTUNITIES
MWSS-371 FAMILY CARE PLAN INFORMATION
MWSS-371 EXCEPTIONAL FAMILY MEMBER PROGRAM (EFMP) INFORMATION
MWSS-371 NAVY-MARINE CORPS RELIEF SOCIETY FACT SHEET
MCAS YUMA IMPORTANT NUMBERS
MWSS-371 Welcome Aboard Letter
Dear Marines, Sailors, and Families of the “Sandsharks”,
Welcome to Yuma Arizona and the Squadron. We are
sincerely fortunate to have you and your family aboard. The
Sandshark’s mission is to provide aviation ground support to enable a
Marine Aircraft Group and supporting or attached elements of the
Marine Air Control Group to conduct expeditionary operations. We
support all 3d Marine Aircraft Wing units across southern California
You and your family have joined an organization with a
phenomenal combat record. Since 2003, the Squadron has deployed to
Afghanistan once and three deployments to Iraq. We are scheduled to
deploy again in support of Operation Enduring Freedom and I will keep
you informed on deployment training requirements, timelines and preparations.
It is critically important that every Marine and Sailor ensures their spouses and families are armed with
the information and tools necessary to be successful while our squadron is deployed. MWSS-371 already has a
superb Family Readiness Program and your participation is key to its continued success. Marines and Sailors
must understand that opportunities to manage family issues while deployed are limited. Family deployment
problems can be significantly reduced if service members properly educate and prepare their family for a
MCAS Yuma Marine Corps Family Team Building (MCFTB) offers many on-base resources to assist in
deployment preparation, but are only effective if Marines and Sailors take advantage of these activities. I intend
to ensure every Marine and sailor and their Family are afforded the opportunity to participate in MCFTB
education and activities. Participation in these events create friendships and build a stronger support network
among MWSS-371 spouses and family members.
You can also visit our website at:
My Family Readiness Officer (FRO), Mr. Steve Klauck, should have already contacted you to introduce
himself, or will do so soon. The FRO stands ready to assist you with any need you may encounter. The FRO can
be contacted at (928) 269-3009.
John D. Fleming
Lieutenant Colonel, United States Marine Corps
MARINE WING SUPPORT SQUADRON 371
COMMANDING OFFICER’S POLICY ON FAMILY READINESS
My singular focus as the Commanding Officer of MWSS 371 is combat readiness. Every part of our Squadron
training curriculum will contribute to that focus, and a vital component of that curriculum is family readiness. A
resilient family structure enables both the service member and their family to not just endure, but thrive in a very
demanding lifestyle. Individual Marines and Sailors are responsible and accountable for their personal readiness
and the readiness of their families.
There are many available resources designed to make sure Sandsharks and their families are educated on family
readiness and informed of unit activities. The first and most important is our Family Readiness Officer, Mr.
Steve Klauck. Steve’s primary focus is the management of information that enables Sandsharks and their
families to balance the challenges of military lifestyle, family needs, career goals, and unit mission related
events. He is also the gateway to resources available at MCAS Yuma and around the country. Please feel
comfortable with contacting Steve with any family related questions and issues at [email protected] or
My goal for the MWSS 371 family readiness program is to develop empowered and engaged families.
Empowerment means having confidence in one’s ability to effectively manage difficulties when they are
encountered. This is achieved by not just knowing the resources and contacts available, but by exercising those
on a regular basis to build familiarity and confidence. Engaged means taking a proactive role in understanding
what the unit is doing and how the individual Sansdshark fits in to the big picture. It also means participating in
unit activities and developing personal relationships with other families.
The strength of our Squadron depends on the strength of our Marines, Sailors, and our families. I encourage
every Sandshark family member to become an integral part of our Squadron’s family readiness program by
participating in unit events, becoming a volunteer if they choose, and actively understanding our unit and its
mission through their Marine or Sailor. This is the only way to ensure we are an effective team ready to meet the
challenges that lay ahead.
John D. Fleming
Lieutenant Colonel, United States Marine Corps
MWSS-371 Official Communication
The primary duty of the Family Readiness Officer is to serve as the communication portal between the Commander, the
unit, the Marine and the Marine’s contacts. The Family Readiness Officer is supported in these communication duties in
**eMarine** is a new method the Marine Corps uses to publish official information, announcements, local event, pictures
from events, and many other resources.
Register now for MWSS-371’s new eMarine website! eMarine is a web delivery system supporting Unit, Personal, and
Family Readiness. This new website will provide unit members and their Families with quick, easy access to documents,
photos, videos, unit event calendar, discussion boards, base information, and much more. This tool will be the primary
means through which we will push information and conduct organizational networking. eMarine establishes a conduit for
Marines, Sailors, Civilians and their Family Members to provide immediate feedback as we continue to shape and improve
our support programs to meet their needs.
All personnel are required to take a few moments to register for our unit's eMarine site. Your participation will be
extremely valuable as we move forward. The registration process is outlined below and takes just minutes. You will be
provided an opportunity to invite Family Members, and are encouraged to do so.
Registration is accomplished as follows:
1) Open your web browser and navigate to http://www.emarine.org
2) Click on the "Find a Unit Site" button in the top right portion of the screen
3) Click on the Sponsor Search button
4) Enter your:
- First Name (as it appears in Marine OnLine - MOL)
- Last Name (as it appears in Marine OnLine - MOL)
- Enter your Sponsor's Birthday in MMDD format
5) Click on the link for your unit site
6) Complete Steps 3 & 4 to register as a SPONSOR
7) Be sure to invite your Family Members!!
We look forward to seeing you online. Please contact the Family Readiness Officer @ [email protected] with any
questions you may have.
**Marine On-Line (MOL)** Is another method the Marine Corps uses to email official messages from the command.
Marines are required to update their contact data via the personal information tab in MOL. This is accomplished by
selecting the Family Readiness link to view/update contacts. If the Marine is Married, the first contact must be the spouse.
Be sure to input a valid email address for each contact.
We still reach out to families with regularly scheduled phone calls to be certain families are receiving updates and official
Do you want to help Marines and their families? Do you want to meet new people and make new friends? Well then we
have the perfect opportunity for you! Become a Family Readiness Volunteer. Volunteers are recruited from four areas;
Marines, Spouses, Parents and Extended Family members, and may serve as Family Readiness Advisors, Family
Readiness Assistants, and Non-Appointed Volunteers. These volunteers support and enhance the Commander’s Family
Readiness mission by providing necessary insight into the military lifestyle.
Family Readiness Advisor
As the Family Readiness Advisor, you will serve laterally with the Command Team to support the program and the
Commander. You will be expected to contribute content to the family readiness communications and assist in the
development of unit communication strategies. You will also provide family insight to the Command Team and
participate in planning and assessment activities as determined by the Commander. Family Readiness Advisor’s should
make every attempt to attend the Family Readiness functions and they must possess a desire to support the Marines
and their families and improve quality of life within the unit.
Family Readiness Assistant
As an Assistant, your positions requires you to welcome new families to the unit, providing feedback from families to
Command Team, assisting families with information and referral services. The assistant will also be asked to assist the
Family Readiness Officer (FRO) with communication as needed, and in doing so, keeping the FRO apprised of issues with
the unit families.
This position is utilized for specific, event-driven, short-term morale events. It is the ideal venue for a volunteer to serve
in the short-term. This volunteer will only be asked to serve on an as-needed basis for specific events, allowing the
volunteer to assist the FRO in planning, coordinating, and execution of unit family readiness events.
If you have a desire to volunteer, please contact the MWSS-371 Family Readiness Officer, Steven Klauck at 928-269-3009
or email at [email protected]
MWSS-371 Family Care Plan Indoc
Welcome Aboard Sandsharks,
In preparation for Career, Mission and Life Events and to keep in compliance with MCO 1740.13_, Marines
meeting the following requirements must complete a comprehensive Family Care Plan (FCP). This plan must
provide for all contingencies both long - and short-term. Family Care Plans are the individual Marine's
responsibility. Failure to produce a FCP may be grounds for disciplinary or administrative action to include
admin separation from the Marine Corps. This is not only common sense but it is mandatory.
CRITERIA FOR REQUIREMENT OF A FAMILY CARE PLAN:
All Marines with dependants will develop a Family Care Plan (NAVMC 11800 REV. 01-13))
All Marines will ensure their dependant family members are properly identified and enrolled in DEERS.
All Marines will ensure the command is notified within 30 days after a change in circumstances or
personal status that generates the requirement for, or update of, a Family Care Plan. These include
but are not limited to:
Birth or adoption of a child or children.
Loss of a spouse through death, separation, or divorce
Assumption of sole care for an elderly or disabled family member
For further information refer to MCO 1740.13_ on Family Care Plans.
MWSS-371 Exceptional Family Member Program (EFMP) Information
CRITERIA FOR ENROLLMENT. Sponsors are required to identify and enroll all family members who have a medical
(physical, mental, emotional) or educational condition at the time of identification or diagnosis of the condition by a
Qualified Medical Provider or educational authority. Commandant of the Marine Corps (CMC), Manpower and Reserve
Affairs, will make final determination concerning EFMP enrollment of Marine Corps sponsors. Sponsors shall update
enrollment every three years or whenever a change in special needs occurs. To update previous enrollments, follow the
initial enrollment procedures.
a. Potentially life threatening condition and/or chronic medical/physical condition requiring follow up support more
than once a year or specialty/sub-specialty care.
b. Current and chronic (duration of six months or longer) diagnosed mental health condition; inpatient or intensive
outpatient mental health service within the last two years. Intensive outpatient is defined as monthly, or more frequent,
mental health services.
c. A diagnosis of asthma or other respiratory-related diagnosis with scheduled use of inhaled anti-inflammatory
agents or bronchodilators, a history of acute asthma exacerbations or history of hospitalizations.
d. A mental health diagnosis (including Attention Deficit Disorder) that requires prescribed psychotropic medications
and/or treatment by mental health provider (e.g., psychiatrist, psychologist, licensed clinical social worker).
Exceptional Family Member Program Staff provides information, assistance, case management, members with regard to
enrollment procedures, program benefits, and available local services and facilities.
What You Need To Know:
1. You are responsible for the care and welfare of family members.
2. Participation in the EFMP is mandatory and will not adversely affect your selection for promotion, schools, or
assignment, or any other type of advancement.
3. You must check-in/check-out with local EFMPC during PCS moves.
1. Ensure that an application for enrollment in the EFMP is submitted to the EFMP Office.
2. Retain a copy of the EFMP package for personal records and update enrollment through your local EFMP office
every 3 years, or when the conditions of special need change.
a. Changes which may affect enrollment include a change in marital status, dependency, or medical status
of the EFM.
3. Check-in/check-out with local EFMP Office during PCS moves to ensure the EFMP case file is maintained by the
Who to Contact:
The point of contact for MCAS Yuma's Exceptional Family Member Program is:
Margy Pracchia (GS11), EFMP Manager
COMM: (928) 269-2425
MWSS-371 Navy-Marine Corps Relief Society Fact Sheet
The Navy-Marine Corps Relief Society provides services for active duty and retired military personnel and their
dependents. As a private, non-profit, volunteer service organization, the primary mission of the Society is to
assist eligible persons in coping with immediate financial emergencies and needs using donated funds.
NMCRS Yuma offers:
Financial counseling and assistance
Budgeting for Baby Classes
The office is staffed with trained volunteers who assess needs and give financial counseling to enable clients
to live within their means on a continuing basis. Assistance may be provided through confidential counseling,
interest-free loans or grants, and referrals to various other agencies.
To schedule an appointment for assistance, call the office at 269-2373.
Emergencies will be seen as soon as possible; an appointment is NOT necessary.
Normal operating hours are:
Monday–Friday from 8 a.m. to 4 p.m.
NMCRS Yuma is pleased to have a Visiting Nurse. The nurse is routinely available to provide home visits to
Navy and Marine Corps families with health education questions or problems.
The Nurse’s hours are 8 a.m. to 3:30 p.m. Monday–Thursday.
The Visiting Nurse does hospital visits, when possible, at Yuma Regional Medical Center for all military
and family members (USN and USMC only).
Pre-natal, post-operative, and post-partum mother/newborn) visits are done in the home on an
appointment basis, along with pediatric visits, medical/ surgical visits, and others.
Please keep in mind that the Visiting Nurse is not designed to meet emergency needs.
To contact the Nurse, call 269-5401.
Expectant parents may attend the Budget for Baby Class prior to the birth of their baby and receive a free
layette (worth $65-$70).
This class is a financial planning tool to get ready for the added expenses of another family member.
Parents may still qualify for the layette up to one month after the baby is born by having a one-on-one
budget done in the office.
Layettes contain a towel, washcloth, crib sheets, blankets, sleepers, onesies, booties, baby book and
The NMCRS Thrift Shop is located in Building 645 and operates Tuesday, Wednesday, and Thursday from 9
a.m. to 1 p.m. and Saturday from 10 a.m. to 2 p.m. The shop is run by volunteers and contains many useable
items for sale at low cost, reasonable prices.
The shop has a good selection of:
other miscellaneous items for sale at reasonable prices.
Good, durable, re-saleable items may be left in the box beside the building or be brought into the shop during
open hours. Money made through sales goes directly back to help Marines and Sailors in need. Contact the
shop during operating hours at 269-2033.
Anyone interested in volunteering for any NMCRS programs should call or drop by the office for more
information. For financial emergencies on weekends, holidays, and after normal working hours, call the
American Red Cross Emergency Service Center, toll-free: 1-877-272-7337.
ADDITIONAL NMCRS CONTACT INFORMATION:
Navy-Marine Corps Relief Society
Building 645, Narr Ave., Room 101
Marine Corps Air Station Yuma
Yuma, AZ 85365-0575
e-mail to: Lora O'Hara,
Hours: Mon-Fri 0800-1600
Phone: (928) 269-2373
Fax: (928) 269-3393
Additional Services: Thrift Shop, Visiting
IMPORTANT CONTACT PHONE NUMBERS
MILITARY ONE SOURCE
After Hrs Sick Call/Chief of the Day
Main Exchange (Clothing)
Marine Exchange Customer Service
Police Desk (non-emergency)
Visitor Pass Information
Video Corner/ITT Tickets
Weapon and Pet Registration
BMC Main Line/Appointments
Health Benefits Office
Base Services Help Desk (Emergencies)
Station Chaplain / Chapel
Family Advocacy Program
Navy/Marine Corps Relief Society
New Parent Support
Animal Warden/Dog Catcher
Child Development Center (CDC)
Family Child Care Coordinator
Armed Forces Bank
Youth Activities Director
Navy Federal Credit Union
Youth Center Front Desk
Youth Sports Coordinator
Lake Martinez Recreation Area
Gym Front Desk
16th Street Community Center
Auto Hobby Shop
Units/Staff Duty Officer
Important Web Sites
Defense Enrollment Eligibility
MAINTAINING YOUR ELIGIBILITY
It’s Your Responsibility
Proper registration in the Defense Enrollment Eligibility Reporting System (DEERS) is the key to receiving timely and effective TRICARE benefits.
DEERS is a worldwide, computerized database of uniformed services members (sponsors), their family members, and others who are eligible for
military benefits, including TRICARE. All sponsors (active duty, retired, National Guard, or Reserve) are automatically registered in DEERS.
However, the sponsor must register eligible family members. After family members and sponsors are registered, they can update personal
information such as addresses and phone numbers. Note: If both parents are active duty service members, then either parent (must choose one)
may be listed as the child(ren)’s sponsor in DEERS.
When There’s a Change
You should update DEERS immediately whenever you experience any of the following life events (this list is not all-inclusive):
Change in sponsor’s status:
o Retiring or separating from active duty
o National Guard or Reserve member activation or deactivation
Change in service status (e.g.. enlisted to officer, branch change)
Getting married or divorced
Having a baby or adopting a child (Note: DEERS registry is a separate step and is required before you can enroll a child in TRICARE Prime.)
Moving to a new location for any reason
Becoming entitled to Medicare (either you or a family member)
Death of sponsor or family member
To register family members or update DEERS records, sponsors must complete a DD form 1172 Application for uniformed services identification
card and DEERS enrollment and provide documentation, such as marriage, birth, or death certificates; Social Security numbers; active duty
separation papers; or Medicare cards. Each family member’s eligibility record must be updated separately. Note: If the sponsor is not available,
family members can update DEERS with a notarized DD Form 1172 or if you have Power of Attorney. You can verify and update DEERs in one of
the following ways.
To add or delete family members, visit a local uniformed services personnel office. Search for an office near you by ZIP code, city, or state at
www.dmdc.osd.mil/rsl. Call the office first to verify location and business hours.
Call the Defense Manpower Data Center Support Office (DSO) at 1-800-538-9552 to update your addresses, e-mail addresses, and phone numbers.
Fax addresses, e-mail addresses, or phone number changes to the DSO at 1-831-655-8317.
Mail changes to the DSO. You must also mail supporting documentation if you are adding or deleting a family member:
Defense Manpower Data Center
400 Gigling Rd
Seaside, CA 93955-6771
Visit www.tricare.mil/DEERS and follow the steps to update your addresses, e-mail addresses, and phone numbers online.
Loss of Eligibility-If you try to obtain care and your DEERS record shows you as ineligible for TRICARE (but you have not truly lost TRICARE
eligibility), you’ll need to update your DEERS information. For more information about Loss of Eligibility, visit www.tricare.mil/certificate